Ford Fiesta Complaints (2012)
617 consumer complaints on file.
- #10631827September 10, 2014POWER TRAIN
2012 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER THE TRANSMISSION WOULD SHAKE, MAKE A GRINDING NOISE, JERK, VIBRATE, HESITATE AND SLIP OUT OF GEAR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10632246September 10, 2014LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE CONTACT ALSO STATED THAT THE DOOR FAILED TO REMAIN CLOSED AND THE DOOR WAS TIED IN ORDER FOR THE DOOR NOT TO OPEN WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10631555September 8, 2014STRUCTURE:BODY
WHILE PARKED, I OPENED THE REAR PASSENGER DOOR. WHEN I TRIED TO CLOSE THE DOOR, IT WOULD NOT LATCH. THE BLACK PLASTIC PIECE INSIDE THE DOOR DOES NOT ENGAGE WHEN THE DOOR IS CLOSED. THE DOOR SWINGS FREELY AND I HAD TO LOOP A SEATBELT THROUGH THE DOOR HANDLE TO SECURE IT ENOUGH TO DRIVE THE CAR HOME. WE TOOK THE CAR TO THE DEALERSHIP FOR SERVICE AND APPLIED FOR PAYMENT ASSISTANCE. FORD DENIED PAYMENT ASSISTANCE AND WANTS TO CHARGE US $359 FOR REPAIR. THIS ISSUE IS OBVIOUSLY A MANUFACTURER DEFECT - THE PLASTIC PART DOES NOT HOLD UP TO THE HEAT IN WARMER STATES. I LIVE IN ARIZONA, BUT THE MECHANIC MENTIONED THAT THIS HAS HAPPENED SEVERAL TIMES IN ARIZONA AS WELL AS FLORIDA. FORD NEEDS TO RESOLVE THIS BEFORE PEOPLE GET HURT OR WORSE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10631635September 8, 2014SEATS, STRUCTURE:BODY
I WAS TAKING MY SON OUT ON THE TOWN BECAUSE HE WAS VISITING FROM MISAWA AFB IN JAPAN AND WE MADE A STOP AT THE CONVENIENCE STORE AROUND THE CORNER, HIS WIFE GOT OUT OF THE CAR, SHUT THE DOOR AND IT WOULD NOT CLOSE. I HAD TO HAVE HER HOLD THE DOOR SHUT AS WE DROVE THE CAR BACK HOME. I CALLED THE NEXT DAY TO GET IT INTO THE DEALER AND THEY MADE ME AN APPOINTMENT FOR THE FOLLOWING MONDAY. THE DEALERSHIP SAID THAT THE DOOR IS NOT COVERED UNDER WARRANTY. I PAID $130 FOR THEM TO TELL ME THAT THE LATCH AND CABLE NEED TO BE REPLACED. THE CABLE IS ON BACK ORDER AND WOULD TAKE 4-5 DAYS AND COST OVER $500 TO GET IT FIXED. THIS IS A REAL SAFETY CONCERN AND I HAVE NEVER HAD A VEHICLE WITH THIS PROBLEM BEFORE. WHAT IF THIS DOOR POPPED OPEN WHILE DRIVING DOWN THE ROAD. I WILL NOT PAY $500 TO HAVE THIS PROBLEM FIXED BY THE DEALER AND I WILL END UP TEARING IT APART MYSELF. THIS IS REALLY INEXCUSABLE CONSIDERING THAT THIS IS STILL FAIRLY NEW VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10631359September 7, 2014STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
SHUT THE DOOR AND THE LATCH BROKE (FRONT RIGHT). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10631051September 5, 2014LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THE FRONT PASSENGER'S SIDE DOOR WOULD NOT LATCH. THE CONTACT STATED THAT HAD RECURRED ONE OTHER TIME. THE VEHICLE HAD BEEN TAKEN TO DEALER HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 14600.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10631202September 5, 2014ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
WHILE TRYING TO CLOSE THE FRONT PASSAGE DOOR, THE ELECTRICAL DOOR LOCK ACTUATOR FAIL TO ENGAGE. I TRIED TO CLOSE THE DOOR SEVERAL TIMES BUT COULDN'T . I TRIED TO ACTIVE THE AUTOMATIC DOOR LOCK SYSTEM ON THE DASH BROAD BUT COULDN'T AND THE SYSTEM DISPLAYED PASSAGE FRONT DOOR OPEN. I CONTACTED THE DEALER AND THEY STATED "I SHOULD HAVE THIS FIXED" AND SUGGESTED TO KEEP THE DOOR CLOSED WITH A ROPE OR BUNGEE CORD, WHICH IS UNLAWFUL IN THIS STATE. I'M THANK FULL THIS HAPPEN WHILE THE CAR WAS PARKED, BUT WHAT IF I WAS DRIVING AND THE DOOR DISENGAGED CAUSING AN ACCIDENT OR HITTING A PERSON, OBJECT OR ANOTHER CAR. FOOD COMPANY SHOULD LOOK INTO THE CAUSE FOR THE MALFUNCTION OF THE ELECTRICAL DOOR LOCK ACTUATOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10630867September 4, 2014POWER TRAIN
THE PROBLEM IS WHEN I WAS ON A HILL AND TOOK MY FOOT OFF OF THE BRAKE THE CAR WOULD ROLL BACKWARD. I ALMOST HIT THE CAR BEHIND ME SEVERAL TIMES ESPECIALLY WHEN TRYING TO ACCELERATE FROM A HILL. THEN I WOULD PRESS ON THE GAS AND THE CAR WOULD MOVE JUST ENOUGH TO GET ME INTO THE MIDDLE OF THE INTERSECTION (SLOWLY) AND BEGIN TO SHAKE, JAR AND SHUTTER, ALMOST FEELING LIKE IT WAS GOING TO STALL OUT. I WOULD CONTINUE PRESSING THE GAS AND NOTHING WOULD HAPPEN. FINALLY IT WOULD ACCELERATE RAPIDLY LURCHING FORWARD. MY CAR BEGAN HAVING THIS PROBLEM BACK IN DECEMBER OF 2013. I KNEW THIS WAS A NEW TRANSMISSION MODEL IN THE CAR, BUT DIDN'T FEEL LIKE THIS WAS A NORMAL THING. I WAS TOLD THE PROBLEMS WERE "NORMAL". THE PROBLEMS PROGRESSIVELY GOT WORSE. FAST FORWARD TO MARCH 2014 I TOOK MY CAR INTO THE DEALERSHIP. I DID SOME RESEARCH AND FOUND OUT THAT OTHER PEOPLE WITH 2012 FIESTA AND FOCUS WERE HAVING THE SAME PROBLEMS. AFTER WAITING FOR THE CLUTCH FOR ALMOST A MONTH, BECAUSE IT WAS ON BACK ORDER, MY CAR HAD A NEW CLUTCH. I THOUGHT THIS WOULD FIX THE PROBLEM AND IT DID FOR A LITTLE WHILE, AND THEN IT BEGAN AGAIN. MY CAR IS STILL HAVING PROBLEMS AFTER HAVING THE CLUTCH REPLACED AND IT IS JUST GETTING WORSE. THE CAR IS STILL SHUTTERING WHEN APPLYING THE GAS. WHEN APPLYING THE GAS SOMETIMES NOTHING HAPPENS. THEN IT LURCHES FORWARD. IT IS HARD TO DETERMINE HOW MUCH GAS TO APPLY BECAUSE SOMETIMES NOTHING HAPPENS THEN IT'S LIKE IT ALL OF A SUDDEN SHIFTS GEARS AND AT THAT POINT IT LURCHES FORWARD. I HAVE BARELY AVOIDED SEVERAL ACCIDENTS WHERE I HAVE ALMOST BEEN T-BONED BECAUSE THE CAR ALMOST STALLS IN THE MIDDLE OF AN INTERSECTION. I HAVE ALSO ALMOST REAR-ENDED PEOPLE BECAUSE THE CAR LURCHES FORWARD WHEN IN STOP AND GO TRAFFIC. MY CAR OVERALL DOES NOT FEEL SAFE. NOW FORD IS SAYING THAT THE SHUTTER DOESN'T READ AT A HIGH ENOUGH RPM FOR THEM TO REPLACE THE CLUTCH. PLEASE HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10630417September 3, 2014POWER TRAIN, VEHICLE SPEED CONTROL
THIS CAR IS A 2012 FORD FIESTA. I FIRST STARTED NOTICING PROBLEMS BEFORE I EVEN HIT 15,000 MILES ON IT. THE CAR SHUDDERS AND JUMPS WITH ACCELERATION AND TURNING. I HAVE GONE IN NUMEROUS TIMES TO HAVE IT FIXED AND THE PROBLEM IS NEVER FIXED. THERE HAVE ALSO BEEN NUMEROUS TIMES WHEN THE CAR HESITATES WHEN I NEED TO MAKE A SPEEDY DECISION PUTTING ME IN DANGER BECAUSE THE CAR DOESN'T REACT THE WAY ITS SUPPOSED TO. NOW MY ENGINE OVER HEATED AND I HAVE NO IDEA HOW THAT HAPPENED. I CANNOT BELIEVE THIS IS HAPPENING TO MY 2 YEAR OLD CAR. I AM SERIOUSLY THINKING OF JUST TRYING TO SELL IT AND GET A NEW CAR. SOMETHING NEEDS TO BE DONE ABOUT THIS MAKE AND MODEL. I THINK THE ENTIRE LINE SHOULD BE RECALLED AND PEOPLE SHOULD GET THERE MONEY BACK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10630499September 3, 2014STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE REAR PASSENGER'S SIDE DOOR FAILED TO CLOSE AND THE PASSENGER HAD TO HOLD THE DOOR SHUT. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR PASSENGER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10630172September 2, 2014LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE OPENING THE REAR PASSENGER SIDE DOOR, THE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,270.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629945September 1, 2014EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
I WAS LOADING ITEMS INTO MY BACKSEAT AFTER VACATION IN THE BACK RIGHT DOOR AND WENT TO SHUT THE DOOR WHEN IT BOUNCED BACK. IT WAS NOT LOCKING AT ALL. I HAVE HAD THIS VEHICLE SINCE JANUARY AND HAVE MAYBE OPENED THE BACK DOORS 20 TIMES A PIECE AS I DRIVE ALONE 90% OF THE TIME AND WITH MY SIGNIFICANT OTHER WHO SITS IN THE FRONT SEAT THE OTHER 10% OF THE TIME. WE TRIED TO FIDDLE WITH THE LATCHING MECHANISM, BUT NO COMBINATION OF ADJUSTING THE LATCH WOULD YIELD CLOSURE. WE EVENTUALLY SETTLED ON TAKING A TAXI TO THE HARDWARE STORE AND GETTING 2 BUNGEE CORDS TO HOLD THE DOOR SHUT ON OUR DRIVE BACK HOME. THE CURRENT ISSUE IS THAT MY DOME LIGHTS WILL NOT TURN OFF AND I FEAR FOR MY BATTERY IN THE TIME IT WILL TAKE ME TO GET TO THE DEALERSHIP. MY CAR IS STILL UNDER MANUFACTURER'S WARRANTY AT 29,500 MILES SO I'M HOPEFUL THAT THEY WILL FIX THIS ISSUE FOR ME PROMPTLY. OTHERWISE, IT WAS AN UNNECESSARY COST AND SAFETY HAZARD FOR A CAR I PURCHASED 8 MONTHS AGO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629830September 1, 2014EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY:DOOR
MY RIGHT REAR DOOR THAT IS HARDLY EVER USED WILL NOT CLOSE DUE TO THE LATCH. I WAS 200 MILES FROM HOME AND IT WAS LABOR DAY WEEKEND SO COULDN'T GET TO DEALERSHIP. HAD TO BUY A BUNGEE CORD TO SECURE THE DOOR FROM THE INSIDE AND IT STILL OPENED SLIGHTLY GOING AROUND CURVES AND BACKSEAT ITEMS ALMOST FELL OUT. MY VEHICLE IS A LITTLE OVER 2 YEARS OLD BUT DUE TO MY JOB OF DRIVING FREQUENTLY (DRIVING CHILDREN) I AM WELL PAST THE 36K WARRANTY AND WILL HAVE TO PAY TO FIX THIS. SINCE I CAN'T AFFORD AT THE MOMENT THE BATTERY NEEDS TO BE DISCONNECTED SINCE THE LIGHTS STAY ON AND THE DOORS REMAIN UNLOCKED. THIS CLEARLY NEEDS TO BE ADDRESSED AFTER SO MANY COMPLAINTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629694August 31, 2014STRUCTURE:BODY
THE LEFT HAND REAR DOOR LATCH FAILED, RESULTING IN A DOOR THAT WOULD NOT STAY CLOSED. IT REQUIRED USE OF SEAT BELTS AND A SHIRT TO HOLD THE DOOR IN THE CLOSED POSITION SO IT COULD BE DRIVEN HOME. I TRIED A LOCAL DEALER TO SEE IF THEY WOULD REPAIR IT FOR FREE AND THEY SAID NO, SO I REPAIRED IT MYSELF. I ALSO DISMANTLED THE FAILED LATCH AND FOUND THE CAUSE OF THE FAILURE. IN MY OPINION, THESE LATCHES NEED TO BE REDESIGNED AND THEN A RECALL EFFORT MOUNTED. I CAN PROVIDE DOCUMENTATION OF THE FAILURE IF YOU NEED IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629543August 30, 2014STRUCTURE:BODY
MY LEFT REAR DOOR OF MY 2012 FORD FIESTA IS NO LONGER LATCHING. I BOUGHT THE CAR NEW IN SEPTEMBER OF 2012. AT THE END OF THE DAY ON AUGUST 29TH 2014, I TRIED CLOSING THE DOOR AFTER LETTING MY DOGS IN AND IT JUST BOUNCED RIGHT BACK OPEN. SINCE THE DOOR WON'T CLOSE, THE DOME LIGHTS STAY ON SO I HAVE TO DISCONNECT MY BATTERY. I SPENT OVER 30 MINUTES TRYING TO GET THE DOOR TO LATCH. I WAS FORCED TO LEAVE MY CAR, WITH A COMPLETELY OPEN DOOR, AT MY WORKPLACE AND IT WILL HAVE TO REMAIN THAT WAY UNTIL TUESDAY DUE TO LABOR DAY WEEKEND. IT'S COMPLETELY RIDICULOUS THAT A TWO YEAR OLD CAR WITH LESS THAN 30,000 MILES IS HAVING DOOR LATCHING PROBLEMS AND IT'S APPARENTLY RAMPANT WITH 81 OTHER COMPLAINTS. HOW MANY COMPLAINTS DO THERE NEED TO BE BEFORE A RECALL IS ORDERED? I WON'T BE BUYING ANOTHER FORD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629585August 30, 2014STRUCTURE:BODY:DOOR
I HAD JUST CLOSED THE RIGHT REAR DOOR AFTER LOADING MATERIAL INTO THE BACK SEAT. (THIS DOOR HAS MAYBE BEEN OPENED 10 TIMES IN THE LIFE OF THE CAR [2.5 YEARS] AS I NEVER HAVE REAR SEAT PASSENGERS.) AFTER LEAVING A PARKING LOT YESTERDAY AND WHILE TRAVELING ABOUT 50MPH, I NOTICED THE OPEN DOOR WARNING LIGHT ON THE DASH AFTER WHICH I NOTICED THE RIGHT REAR DOOR WAS AJAR. I STOPPED THE CAR, OPENED THE DOOR AND ATTEMPTED TO SHUT IT AGAIN. IT BOUNCED BACK OPEN. I TRIED FIDDLING WITH THE LATCH AND CLOSING SEVERAL TIMES WITHOUT SUCCESS. LUCKILY I HAD A ROPE IN THE TRUNK SO I TIED THE TWO REAR DOORS TOGETHER BY THE INTERIOR HANDLES. I DROVE TO MY LOCAL FORD DEALER AND BARELY HAD BEGUN TO EXPLAIN MY PROBLEM WHEN THE ATTENDANT SAID SHE WAS AWARE OF SIMILAR PROBLEMS. WITHOUT LOOKING AT THE DOOR SHE TOLD ME THE PARTS WERE ON "BACKORDER" LEADING ME TO BELIEVE THE PROBLEM IS WIDESPREAD. THANKFULLY I DON'T HAVE REAR PASSENGERS, SO I CAN DEAL WITH TIED DOORS, BUT SINCE I CAN'T LOCK THE CAR AND THE DOME LIGHTS STAY ON, IT IS A BIG PROBLEM. SHE ASKED ME TO RETURN IN THE AM AND LEAVE THE CAR FOR THEM TO LOOK AT. THEY WOULD TRY TO MAKE A TEMP FIX WHILE WE WAITED FOR PARTS THAT MIGHT TAKE A FEW WEEKS SO I WOULDN'T HAVE TO DISCONNECT THE BATTERY OR PULL FUSES. THIS MORNING I LEFT THE CAR AT THE DEALER WHERE IT SITS AS I WRITE THIS. I FOUND THIS NHTSA WEBSITE CHRONICLING SIMILAR PROBLEMS AS WELL AS OTHER REFERENCES TO THE PROBLEM ON OTHER WEB SITES. OF 81 TOTAL COMPLAINTS MADE ON THIS MODEL ON THIS NHTSA WEB PAGE, 20 ARE FOR THIS EXACT PROBLEM. THOSE 20 COMPLAINTS HAVE ALL BEEN WITHIN THE MOST RECENT 50 COMPLAINTS AND ALL MADE IN THE PAST 10 WEEKS. SOMETHING IS WEARING OUT AND IT WON'T BE LONG BEFORE A CHILD, PET, SUITCASE OR BAG OF GROCERIES FALLS OUT RESULTING IN DEATH. DON'T WAIT FOR THAT TO HAPPEN. GET THIS RECALLED NOW NATIONWIDE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629239August 28, 2014LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE REAR PASSENGER SIDE DOOR SWUNG OPEN. ANOTHER PASSENGER TRIED CLOSING THE DOOR, BUT IT WOULD NOT SHUT. THE DEALER STATED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10628206August 25, 2014LATCHES/LOCKS/LINKAGES
THIS CAR SEEMS TO HAVE THE SAME PROBLEM WHERE THE DOOR LATCH SEEMS TO FAIL WHENEVER IT FEELS LIKE IT. ITS UNSAFE AND SHOULD BE RECALLED. I TOOK A LEFT HAND TURN LEAVING MY NEIGHBORHOOD AN THE PASSENGER DOORS FLEW OPEN. LUCKILY MY KIDS WERE NOT IN MY CAR,RATHER SOME GROWN MEN THAT COULD GRAB THE DOORS AND HOLD THEM CLOSED. THE DOORS WILL NOW NOT SHUT AND I HAVE TO DISCONNECT MY BATTERY TO KEEP IT FROM DYING. THIS WAS MY FIRST NON GM VEHICLE AND WILL DEFINITELY BE MY LAST. AFTER LOOKING ONLINE I DO NOT SEE HOW THIS HAS NOT BEEN RECALLED YET. I GUESS WE JUST HAVE TO WAIT FOR SOMEBODY TO GET FATALLY INJURED... OR BETTER YET NUMEROUS PEOPLE BEFORE ANYTHING GETS DONE ABOUT THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10628252August 25, 2014STRUCTURE:BODY
AFTER PUTTING MY BAGS IN THE BACKSEAT AFTER WORK, I WENT TO SHUT THE REAR PASSENGER DOOR AND IT BOUNCED RIGHT BACK OPEN. THIS DOOR IS USED VERY INFREQUENTLY AND MY CAR HAS NEVER BEEN IN A WRECK, SO THIS WAS A VERY STRANGE THING TO HAPPEN ALL OF THE SUDDEN! I ENDED UP HOLDING MY BACKDOOR CLOSED BY USING A RATCHET STRAP WE HAD AT THE OFFICE AND DROVE BACK 30 MILES HOME UNTIL I COULD TAKE MY VEHICLE TO THE DEALERSHIP THE NEXT MORNING. APPARENTLY THERE ARE NO TSBS OR RECALLS ON THIS ISSUE, BUT THIS SEEMS LIKE A MAJOR SAFETY ISSUE TO ME AS THE CAR IS UNSAFE TO DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10628735August 24, 2014STRUCTURE:BODY, UNKNOWN OR OTHER
MY MOTHER (83 YO) WAS RIDING IN THE FRONT PASSENGER SEAT AND AS SHE WAS GETTING OUT OF THE CAR SHE CLOSED THE DOOR AND IT BOUNCED BACK AND HIT HER ON HER LEFT HIP. WHAT HAPPENED IS THAT THE DOOR LATCH BROKE BECAUSE THE PART THAT LATCHES IS MADE OF PLASTIC AND WE HAVE BEEN HAVING SOME HOT WEATHER THESE DAYS. I GUESS THE PLASTIC MUST HAVE GOT TOO HOT ONE TOO MANY TIMES AND IT GAVE OUT AND BENT OR BROKE. AS SHE CLOSED THE DOOR WITH HER LEFT HAND SHE PROCEEDED TO WALK TO THE FRONT OF THE CAR AND THIS IS WHEN THE DOOR HIT HER AND/OR GOT IN THE WAY AS SHE STARTED TO WALK TO THE FRONT OF CAR. MY MOTHER WAS IN PAIN FOR ABOUT A COUPLE WEEKS OR SO. THIS COULD HAVE BEEN A WORSE ACCIDENT IF MY MOTHER HAD BEEN A YOUNGER PERSON AND MOVING MUCH FASTER. ANYWAY, THESE DOOR LATCHES SHOULD BE MADE OF STEEL SO THEY DON'T BREAK SO EASILY. PLEASE LOOK INTO IT BECAUSE THESE LATCHES SHOULD BE RECALLED. THIS IS THE SECOND LATCH THAT HAS BROKEN IN MY CAR. THESE LATCHES ARE GETTING BRITTLE WITH AGE AND UNFORTUNATELY MY CAR IS A DARK COLORED ONE, WHICH AS YOU MAY WELL KNOW, IT ATTRACTS A LOT OF HEAT FROM THE SUN. FURTHERMORE, I WOULD LIKE TO ADD THAT THIS COULD BE ANOTHER SAFETY ISSUE IF SOMEONE IS TRYING TO BREAK INTO THE CAR, IF THE LATCH IS BRITTLE ENOUGH, A GOOD HARD PULL CAN BREAK IT AND WHAT IF THE DRIVER IS STILL IN THE CAR AND THE PERSON BREAKING IN WANTS TO HARM OR ROB HER/HIM. STOP PUTTING PLASTIC LATCHES IN CARS DOORS. FORD IS MAKING A MINT SELLING THESE LATCHES FOR $183.00 DOLLARS EACH AND THIS IS NOT TO MENTION THE INSTALLATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0