Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#10652295November 3, 2014
POWER TRAIN
THE VEHICLE SHAKES DURING SHIFTING. SOMETIMES THERE IS A LOSS OF POWER. OTHER TIMES THE CAR ACCELERATES MORE THAN EXPECTED. I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY ARE NOT ABLE TO REPAIR THE VEHICLE. I FEEL THAT IF THE CAR DOES NOT RESPOND PREDICTABLY, THERE IS A RISK OF ACCIDENT. THE INTERNET DISCUSSION GROUPS ARE FULL OF THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEM, SOME HAVE ALREADY BEEN INVOLVED IN ACCIDENTS. FORD HAS ACKNOWLEDGED THAT THE TRANSMISSION IS FAULTY BY EXTENDING THE WARRANTY. DESPITE FORDS EXTENDED WARRANTY, THE SAFETY ISSUE STILL EXISTS AND THEY WILL NOT REMEDY THE SITUATION UNLESS SOMEONE FORCES THEM. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652016November 3, 2014
POWER TRAIN
WHOLE FRONT END OF VEHICLE SHAKING WHEN TRYING TO MOVE FORWARD. BAD TRANSMISSION FLUID BURNING SMELL. ONCE MOVING EVERY TIME IT SHIFTED BETWEEN GEARS IT WOULD SHAKE THE FRONT END OF CAR. AFTER THIS INCIDENT AND STARTING THE CAR THE NEXT DAY IT RAN FINE UNTIL IT WARMED UP. WHEN TRYING TO MAKE APPOINTMENT TO HAVE REPAIRED WAS TOLD IT CAN TAKE ANYWHERE FROM 1 - 6 MONTHS FOR THIS TO HAPPENING EVEN THOUGH I HAVE JUST HAVE THE CAR IN THE WEEK BEFORE TO SAME ISSUE JUST NOT A BAD. THEY DID TAKE IT IN AFTER MAKING MANY COMPLAINTS BUT I DON'T THINK I WILL SEE IT FOR AT LEAST A MONTH AND SUSPECT IT WILL HAVE A NEW TRANS IN IT WHEN I GET IT BACK. IT WILL FAIL AGAIN AND AGAIN. GUESS IT IS A GOOD THING I BOUGHT THE 100,000 MILE WARRANTY WHEN I BOUGHT THE CAR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651724October 31, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON THE HIGHWAY IN THE EARLY EVENING, APPROX 55 DEGREES, FAIR WEATHER, A/C AND HEAT OFF, SMOOTH ROADWAY. SUDDENLY THE SUNROOF GLASS EXPLODED WITH A VERY LOUD GUNSHOT-LIKE NOISE. THERE WAS A LARGE HOLE IN THE SUNROOF WITH SOME GLASS CHUNKS IN THE INTERIOR. MOST OF THE GLASS APPEARED TO LEAVE THE VEHICLE AS IF IT EXPLODED OUTWARD. THE SUNROOF SHADE WAS OPEN AT THE TIME BUT THE SUNROOF ITSELF WAS CLOSED. I PULLED OVER AND LOOKED INSIDE THE CAR FOR ROCKS OR OTHER OBJECTS BUT FOUND NONE. I TOOK PHOTOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650436October 27, 2014
POWER TRAIN
WHEN TAKING OFF FROM A STOP LIGHT/SIGN, VEHICLE SHUTTERS. I BELIEVE IT IS COMING FROM THE TRANSMISSION. I HAVE THE AUTOMATIC TRANSMISSION. AFTER REACHING APPROX. 10 MPH, IT SEEMS TO STOP. APPEARS TO BE GETTING WORSE. CALLED DEALERSHIP AND THEY ADVISE THEY HAVE HAD NUMEROUS COMPLAINTS. WILL NOT HONOR ANY WARRANTY SINCE CAR WAS SALVAGED EVEN THOUGH NO MECHANICAL DAMAGES OCCURRED. (WAS HIT ON PASSENGER DOORS) FROM WHAT I HAVE READ ONLINE, THIS IS AN ONGOING PROBLEM WITH THE FIESTA AND FOCUS BUT YET FORD WILL NOT DO A RE-CALL. SEEMS TO BE A DANGEROUS PROBLEM AND THEY ARE CHOOSING TO IGNORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650079October 26, 2014
POWER TRAIN
WHEN WE BOUGHT THE VEHICLE THEY SAID THERE WOULD BE SOME ABNORMAL NOISES IN THE TRANSMISSION DURING BREAK IN (1000 MILES) AND IT SHOULD GO AWAY. THE NOISES DIDN'T START UNTIL AROUND 4500 MILES. ON JULY 4, 2014 WE TOOK A 600 MILE ROUND TRIP (MILEAGE AT THIS TIME IS 7200). AT APPROXIMATELY HALF WAY THROUGH THIS TRIP WE START SMELLING BURNT OIL. THE VEHICLE THEN STARTED TO SHUDDER AND SHACK WHILE ACCELERATING FROM FIRST TO SECOND AND SECOND TO THIRD GEARS AND DIDN'T STOP. TOOK THE VEHICLE TO THE DEALER AND THEY REPROGRAMMED THE SOFTWARE AND SAID SOME SLIPPING IS NORMAL OPERATION FOR THIS TRANSMISSION. THIS WORKED FOR THREE DAYS THEN IT WENT BACK TO SHUDDERING AND SHAKING BUT WORSE THAN BEFORE. 2 DAYS LATER WE ALMOST GOT HIT WHILE TRYING TO PULL OUT INTO TRAFFIC BECAUSE THE TRANSMISSION WOULD NOT SHIFT AND POWER WASN'T THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643443October 8, 2014
POWER TRAIN
TRANSMISSION SHAKES AND SHUDDERS WHEN CHANGING GEAR. WHEN GOING HOME I HAVE TO GO UP A HILL AND MAKE A TURN TO GO UP ANOTHER HILL. WHEN I SLOW DOWN TO TURN AND GO UP THE NEXT HILL THE TRANSMISSION SHUDDERS. IF I SLOW DOWN IN TRAFFIC AND RESTART WHILE ROLLING I GET THE SHUDDER. SEVERAL TIMES WHEN AT A TRAFFIC LIGHT I HAVE STARTED TO GO AND THE CAR IN FRONT STOPS SUDDENLY I HIT MY BRAKES AND THE CAR ALMOST STALES AND THEN WHEN I DO GO I GET THE SHUDDER. SOMETIMES I THINK THE DRIVE SHAFT IS GOING TO DROP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640664October 1, 2014
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
ON SEPTEMBER 30, 2014 , DRIVING ON RESIDENTIAL ROAD AT 40 MPH , WITH NO PRIOR WARNING ALL VEHICLE CONSOLE LIGHTS LID UP AND DASH CONSOLE SHOWED AN ERROR "IMMOBILIZER FAILURE". STEERING AND BRAKES BEGAN TO WORSEN MAKING THE VEHICLE INOPERABLE.THIS WHILE CROSSING A BUSY INTERSECTION IN WHICH THANKFULLY THE LIGHT WAS TURNED IN MY FAVOR .THIS WAS VERY SCARY AND COULD HAVE LEAD TO A TRAGIC EVENT . FORTUNATELY I DID NOT PANIC AND WAS ABLE TO USE VEHICLE MOMENTUM TO DRIVE INTO A PLAZA DRIVEWAY . AT THIS MOMENT I FEEL THAT THIS VEHICLE IS DANGEROUS AND SHOULD NOT BE ON THE ROAD. I STRONGLY URGE THAT THERE BE AN INVESTIGATION OPENED IMMEDIATELY . YOUR ATTENTION TO THIS MATTER IS WITH GREAT URGENCY. REGARDS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640115September 30, 2014
POWER TRAIN
UPON LIGHT ACCELERATION VEHICLE SHUDDERS AS IF ENGINE DROPS A CYLINDER. FORMER MECHANIC FOR 40 YEARS. PROBLEM IS IN TRANSMISSION. POSITIVE IT IS CLUTCH SLIPPAGE. HAVE AN APPOINTMENT WITH FORD DEALER IN CHESHIRE CT. 10/8/2014. WAS TOLD A REPROGRAM WOULD BE FIRST TRY TO FIX. THEN A PARTS REPLACEMENT. WHICH I AM SURE THEY MEANT CLUTCHES. I HAVE VERY LITTLE CONFIDENCE THAT EITHER REPAIR WILL FIX. ALSO CONCERNED IT WILL PROBABLY BE EVEN WORSE IF THEY OPEN IT UP TO REPLACE PARTS. NO CONFIDENCE IN THE TECHNICIANS THESE DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638657September 24, 2014
POWER TRAIN, FUEL/PROPULSION SYSTEM
THE CAR SLIPS GEAR AND SHUDDERS AT LOW SPEEDS, AND WHEN COMING FROM A COMPLETE STOP OR AFTER SLOWING DOWN. THE DUAL CLUTCHES HAVE NOW BEEN REPLACED TWICE. THIS TIME AROUND OUT SEEMS TO BE WORSE THAN IT WAS BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633232September 15, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FIESTA. TEN MINUTES AFTER THE CONTACT DROVE INTO A RESIDENTIAL DRIVEWAY, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 10/23/2014*LJ UPDATED 4/21/2015 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10630733September 4, 2014
POWER TRAIN
TRANSMISSION SHUTTERS WHEN STARTING FROM STOP AND STILL DOES AT 14,000. MILES. ROAD TESTED BY BEACH FORD AND VERIFIED.AND REPAIR INVOICE NO.FOCS443177 AT 10639 MILES STILL HAVE SAME PROBLEMS AFTER SERVICE.HAVE NOTIFIED FORD MOTOR CO.CUSTOMER SERVICE AND THEY HAVE A FILE I BELIEVE ON MY PROBLEMS WITH TRANSMISSION POWER SHIFT 6 SPD AUTO TRANS.HELP ME TRY TO UNDERSTAND IF THIS PROBLEM IS FIXABLE BECAUSE MY WIFE WILL NOT DRIVE THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628654August 27, 2014
POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH. THEN OUT OF NOWHERE THE CAR SHIFTS DOWN A GEAR AND IT JUST SITS LIKE THAT AND DOESN'T SHIFT BACK UP SO I HAVE TO DO IT MANUALLY. ALSO WHEN I WAS GETTING UP TO 60 MPH. THE CAR THEN WOULDN'T SHIFT IN 6TH GEAR LIKE IT WAS JUST STUCK. THIS TOOK ME 5-10 MINUTES TO FINALLY GET IT TO SHIFT PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627652August 23, 2014
STEERING
FOLLOWING A LINE OF CARS DOWN A CANYON ROAD AT 50 MPH. SPORT MODE STEERING TURNED OFF. CAR DRIFTED TO RIGHT SIDE OF ROAD. TURNED WHEEL SLIGHTLY TO THE LEFT, BUT CAR KEPT DRIFTING RIGHT. RIGHT SIDE WHEELS THEN WERE ON GRAVEL SHOULDER. TURNED STEERING WHEEL TO THE LEFT AGAIN. CAR TURNED 30 DEGREES TO THE RIGHT AND WENT AIRBORN OFF THE ROAD AND DOWN INTO THE CANYON, LANDING FLAT ON A PILE OF BOULDERS, BOUNCED OFF AND BECAME AIRBORN AGAIN, FINALLY STOPPING IN A TANGLE OF THICK BRUSH. UNDERSIDE OF CAR TOTALLY SMASHED. CAR WAS A TOTAL WREAK. DON'T KNOW WHY THIS HAPPENED. FELT LIKE STEERING LINKAGE SUDDENLY DISCONNECTED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10618159August 1, 2014
POWER TRAIN
CAR JERKS AND SHAKES VERY HARD AT LOW AND HIGH SPEEDS. TAKES OFF BY ITSELF WITH A FAST JERK AND ROLLS BACKWARDS WHEN AT A COMPLETE STOP. CAR ACTUALLY HAS LOST POWER WHILE TRY TO ACCELERATE ONTO A MAJOR HIGH WAY.I WAS ALMOST HIT BY A TRACTOR TRAILER DUE TO THIS ISSUE. I'M VERY SCARED TO DRIVE THIS CAR AND VERY MUCH REGRET MY VERY FIRST PURCHASE OF A BRAND NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615471July 20, 2014
UNKNOWN OR OTHER
ISSUES WITH THIS VEHICLE BEGAN AS SOON AS WE GOT IT. CAR CONSTANTLY STUTTERS LIKE IT'S ABOUT TO STALL (WAS TOLD BY SALESMAN THAT IT WAS BECAUSE CAR WAS BRAND NEW AND ONCE WE "BROKE IT IN' THAT WOULD GO AWAY). IT HAS NOT. DOES NOT ACCELERATE WHEN IT SHOULD AND DOESN'T DECELERATE WHEN IT SHOULD, NO MATTER HOW HARD OR SOFT YOU PRESS THE PEDALS. CAR SEEMS TO HAVE A MIND OF IT'S OWN. LIKES TO ACCELERATE WHEN HAVE BRAKE PRESSED, HAVE ALMOST REAR-ENDED CARS IN FRONT BECAUSE OF IT'S LURCHING FORWARD. WHEN USING SPORT MODE, CAR WOULD NOT HAVE ANY MORE POWER, BUT ENGINE WOULD REDLINE. STRONG BURNING SMELL ALSO. ONCE CAR FINALLY GOT MOVING, IT WAS VERY DIFFICULT TO GET IT TO SLOW DOWN. YOU CAN PUSH BRAKE PEDAL TO THE FLOOR BUT CAR IS STILL GOING - AND FIGHTING YOU TO KEEP GOING. DEALER UPGRADED SOFTWARE - WHICH SEEMED TO HELP FOR THE FIRST FEW DAYS - AND TOLD US NOT TO USE THE SPORT MODE ANYMORE, WHICH WE DO NOT. DEALER STATED ALL COMPLAINTS WERE NOT ISSUES, THAT IS HOW THE CAR WORKS DUE TO THE TYPE OF ENGINE IT HAS IN IT. FIRST TIME FORD BUYER, FIRST BRAND NEW CAR IN A VERY, VERY LONG TIME. CAR IS DRIVEN TO AND FROM WORK 56 MILES EVERYDAY, PLUS LEISURE. FEEL VERY INSECURE DRIVING CAR. CAR IS NOT SAFE AND FORD NEEDS TO BE PRESSURED TO FIX THESE ISSUES OR STOP MAKING THESE TYPE OF ENGINES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614720July 19, 2014
POWER TRAIN
-TRANSMISSION IS VERY JERKY -CAR HAS A LOT OF HESITATION AFTER ACCELERATING FROM A LOW SPEED OR A STOP -SHUDDERING AND GRINDING NOISE WHEN STOPPING AND ACCELERATING WHEN I FIRST BOUGHT THE CAR THESE ISSUES WERE MINOR AND I WAS TOLD THEY WOULD GO AWAY ONCE THE CAR GOT USED TO MY STYLE OF DRIVING BUT NOW THEY HAVE BECOME MORE SEVERE AND HAPPENING MORE FREQUENTLY MAKING THIS CAR A SAFETY ISSUE. WHEN CHANGING LANES AND MAKING TURNS THE CAR IS VERY UNPREDICTABLE AND MAY SOON CAUSE AN ACCIDENT. I HAVE TAKEN IT INTO FORD NUMEROUS TIMES AND AM ALWAYS TOLD THIS IS HOW THE CAR RUNS AND THESE ARE NORMAL FUNCTIONS FOR THE TRANSMISSION. I BELIEVE THESE CARS NEED TO BE RECALLED AND OFF THE ROAD BEFORE SOMETHING SERIOUS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605887June 25, 2014
VEHICLE SPEED CONTROL
WHEN I TRY TO ACCELERATE WHEN GETTING ON THE HIGHWAY TO GO HOME FROM WORK IT WILL NOT LET ME AND TRY TO STALL AND IT WILL TAKE IT QUITE A BIT OF TIME TO FINALLY LET ME PUSH ON THE GAS AND GET GOING AGAIN. IT HAS DONE THIS A COUPLE OF TIMES NOW AND A COUPLE OF TIMES WHEN LEAVING AN INTERSECTION AFTER STOPPING AT EITHER A STOP SIGN OR A STOP LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605777June 24, 2014
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
DRIVING ON THE HIGHWAY AT 65 MPH CAR LOOSES POWER YOU CANT ACCELERATE IT HESITATES AND WANTS TO SHUT OFF AT TIMES IT DOES IT WONT GO UP HILL AND WHEN APPROACHING A STOP LIGHT HESITATES AND SHUTS OFF YOU START IT BACK UP FINE AND IT WONT GO TRANSMISSION FAILS ITS AUTOMATIC TRANSMISSION DOES IT ONCE TRANSMISSION WARMS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595611June 2, 2014
AIR BAGS
MY DAUGHTER DRIVING THE VEHICLE, RAN OFF ROAD. OVER CORRECTED. VEHICLE OVER TURNED END OVER END SEVERAL TIMES LANDING ON SIDE. SHE HAD TO BE REMOVED THROUGH THE WINDSHIELD. NOT ONE AIR BAG DEPLOYED. SHE HAS A BADLY BROKEN LEFT ARM REQUIRING SURGERY TO REPAIR. SHE SUFFERED MULTIPLE CONTUSIONS AND A CONCUSSION. THE VEHICLE IS A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10594965May 29, 2014
STEERING, TRACTION CONTROL SYSTEM
VEHICLE POWER STEERING SHUTS OFF DURING LOW SPEED (15MPH) RIGHT HAND TURN. TRACTION CONTROL LIGHT ILLUMINATES AT THE SAME TIME. RECYCLING IGNITION RESETS STEERING AND TRACTION CONTROL LIGHT. VEHICLE IS BRAND NEW WITH ONLY 40 MILES. HAVE EXPERIENCED TWO INCIDENTS WITHIN LAST 10 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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