Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#10650448October 27, 2014
STRUCTURE:BODY:DOOR
I OPENED THE REAR PASSENGER DOOR TO VACUUM MY 2012 FORD FIESTA AT A CAR WASH AND WHEN I FINISHED I NOTICED THE DOOR WOULD NOT CLOSE. THE LATCH WILL NOT CATCH THE DOOR. I HAD TO DRIVE ALL THE WAY HOME WITH MY REAR DOOR OPEN RISKING IT SWINGING OPEN IN TRAFFIC. I'M CURRENTLY AWAITING A RESPONSE FROM FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650041October 26, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I PURCHASED A FORD FIESTA 2012 A MONTH AGO, AND HAVE HAD TRANSMISSION SLIPPAGE SINCE. AT REGULAR IN TOWN SPEEDS, THE FIESTA SLIPS GEARS SOMETIMES CAUSING THE CAR TO ROLL BACKWARDS. RECENTLY I WAS IN BUMPER TO BUMPER TRAFFIC AND ALMOST HIT A CAR IN FRONT OF ME BECAUSE THE CAR JERKED SO MUCH NOT KNOWING WHAT GEAR IT SHOULD BE IN. MY CAR JOLTED BACK AND FORTH. I THEN TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT WAS THEN TAKEN TO FORD AND THE COMPUTER FOR THE TRANSMISSION WAS RESET, THEY TOLD ME TO DRIVE THE CAR 1000 MILES AND TO BRING IT BACK IF NOT FIXED. THE CAR WAS STILL DOING THE SAME THING ON DAY 1 OF RETURN, THIS CAR IS NOT SAFE TO ME OR OTHER PEOPLE ON THE ROAD, ESPECIALLY IF YOU ARE STUCK IN A LOT OF TRAFFIC. THE CAR ALSO MAKES GRINDING NOISES ALONG WITH A LOT OF VIBRATION. NOBODY SHOULD BE REQUIRED TO DRIVE THIS CAR 1000 MILES MORE JUST TO HAVE TO BRING IT BACK. IT'S NOT SAFE, AND I DON'T FEEL COMFORTABLE DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649679October 24, 2014
POWER TRAIN, EQUIPMENT ADAPTIVE/MOBILITY
2012 FORD FIESTA: PURCHASED 12/4/12 ORIGINAL OWNER! HAVE HAD MY VEHICLE IN SEVERAL TIMES FOR TRANSMISSION CONCERNS SINCE MY I PURCHASE OF THE VEHICLE. TOOK IT TO THE DEALER I PURCHASED IT WITH, THEY TOLD ME NOTHING ABOUT THE AWARENESS OF THE TRANSMISSION ISSUES. IN FACT I RAN INTO THE SALESMAN WHO STATED HE JUST FOUND OUT HIMSELF AND IS HE HAD KNOWN HE WOULD NOT ADVISED THE PURCHASE OF THIS VEHICLE. SINCE THEY HAD BEEN REPAIRING THE TRANSMISSION/CLUTCH WITH NO COST OUT OF MY POCKET, I CONTINUED TO HAVE THEM REPAIR THE TRANSMISSION. BUT, I HAVE NOW SPENT MORE TIME BACK AND FORTH BETWEEN THE DEALER AND HAVING TO LEAVE MY CAR FOR DIAGNOSES AND REPAIR WORK AND IT IS GETTING VERY OLD. NOT TO SAY WHAT THIS DOES FOR THE RESALE OF THE VEHICLE. THE REPAIRS FOR THE TRANSMISSION/CLUTCH HAVE BEEN ENDLESS, REPLACING SEALS, REPROGRAMMING COMPUTERS ETC ETC. I HAVE BEEN INTO THE DEALER FIVE (5) OCCASIONS FOR THE SAME ISSUE, WITH SOME OCCASIONS HAVING TO LEAVE THE CAR WITH THE DEALER FOR DAYS (PARTS WERE BACK ORDERED). CLEARLY FORD WAS NOT INITIALLY WILLING TO ACKNOWLEDGE THE ISSUE UNTIL MOST RECENTLY, THE DEALER NOW STATES THE SYMPTOMS FROM THE TRANSMISSION ARE A COMMON OCCURRENCE WITH A 6 SPEED AUTO & DUAL CLUTCH. REPAIR WORK ON TRANSMISSION: DATE, MILEAGE, REPAIRS THUS FAR: 5/03/13: 9,659: REPROGRAMMING, ADAPTIVE LEARNING 7/11/13: 13,193: IDS UPDATED, RESET ADAPTIVE LEARNING 10/29/13: 19,945: CLUTCH ASSEMBLY, SEALS, GASKETS REPLACED, TRANSMISSION ASSISTANCE PROGRAMMING 5/21/14: 33,062: REPLACED OUTPUT SHAFT: SEAL ASY., BEARING ASY., CLUTCH ASY. ETC ETC. 10/7/14: 42,757: POWER CONTROL, TRANSMISSION CONTROL AND COMPUTER UPDATES. 11/22: CALLED FORD DEALER SERVICE: REPORTED THE TRANSMISSION/CLUTCH [PROBLEMS CONTINUE. THEIR RESPONSE WAS THE SHUTTERING AND HESITATIONS ARE NORMAL TRANSMISSION OPERATION, CAN BRING TO DEALER FOR ADDITIONAL DIAGNOSES, IF I FELT SO INCLINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648770October 20, 2014
STRUCTURE:BODY:DOOR
I HAVE A 2012 4-DOOR FORD FIESTA. WHILE THE CAR WAS PARKED IN THE DRIVEWAY, MY 42 YEAR OLD SON OPENED THE REAR PASSENGER SIDE DOOR, AND WAS UNABLE TO CLOSE THE DOOR, AS THE LATCH FAILED. I CALLED THE DEALER WHERE I PURCHASED THE CAR FROM, AND HAVE, AS YET, TO HEAR FROM THEM. THE DOOR WILL NOT CLOSE, I CANNOT ALLOW MY 10 YEAR OLD GRANDDAUGHTER, OR ANYONE ELSE TO RIDE IN THE BACK SEAT, AS IT IS A SAFETY ISSUE. I HAVE TRIED TO SECURE THE DOOR SHUT (TIED DOWN), BUT THE INTERIOR LIGHT COMES ON WHEN I DRIVE OVER THE SLIGHTEST BUMP OR MAKE A TURN, BECAUSE THE DOOR IS OPEN. THERE IS A CONSTANT WARNING ON MY DASHBOARD ABOUT THE OPEN DOOR. AT NIGHT, IT'S DIFFICULT TO DRIVE WITH THE INTERIOR LIGHTS ON, ANOTHER SAFETY ISSUE. THE CAR IS ONLY 2+ YEARS OLD. THIS SHOULD NOT BE HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648630October 19, 2014
POWER TRAIN
I BOUGHT MY 2012 FIESTA IN SEPT 2011. WITHIN LESS THAN 1 MONTH, WE NOTICED THAT IT WOULD GET STUCK AND UNABLE TO PUT IN REVERSE, THEN WOULD MAKE AN AWFUL GRINDING NOISE WHEN IT WOULD FINALLY GO IN. BROUGHT IT TO THE DEALER SEVERAL TIMES AND THEY SAID THEY FOUND NO ISSUE. NOW, AT 80K MILES, THAT PROBLEM CONTINUES BUT IS NOW LOSING POWER WHEN UPSHIFTING AND JUMPING WHEN TAKING FOOT OFF THE GAS. HEADED BACK TO THE MECHANIC TOMORROW BUT SO FAR FORD SERVICE HAS BEEN PISSPOOR AND FAR TOO MANY TRANSMISSION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648701October 19, 2014
STRUCTURE:BODY:DOOR
PASSENGER REAR DOOR WON'T CLOSE. LATCH STAYS OPEN. REAR DOOR RARELY USED. THIS SHOULD NOT HAPPEN ON A 2 PLUS YEAR OLD CAR WITH THAT DOOR BEING RARELY USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645080October 16, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643777October 10, 2014
STRUCTURE:BODY
I WAS DRIVING TO WORK ON THE FREEWAY AND THE LIGHT CAME ON FOR MY DOOR BEING OPEN. I PULLED OVER AND BOTH MY PASSENGER FRONT AND BACK DOORS WERE OPEN. WHEN I TRIED TO CLOSE THEM THEY WOULD NOT CLOSE. GOING TO THE DEALERSHIP TO SEE WHAT THEY CAN DO. FORD NEEDS TO FIX THIS PROBLEM. I COULD HAVE GOTTEN SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643654October 9, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE REAR PASSENGERS SIDE DOOR LATCH BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE CONTACT HAD TO USE AN INTERIM FIX OF A SHOE STRING AND A SEATBELT TO SECURE THE DOOR UNTIL THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,792.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643522October 9, 2014
POWER TRAIN
THE CAR MAKES GRINDING NOISES FROM TRANSMISSION AND WHEN PULLING OUT OF A PARKING LOT THE CAR STALLS I ALMOST GET HIT BY ANOTHER CAR. WHEN IN STOP AND GO TRAFFIC THE AT LUNGES FORWARD ALMOST HITTING ANOTHER CAR. AS OF TODAY CAR HAS BEEN IN SHOP 3 TIMES ON THIRD TIME THEY FIXED THE CLUTCH IT DID FINE FOR A FEW MONTHS NOW ITS DOING IT AGAIN AND THEY ARE CLAIMING ITS NORMAL. I'M AFRAID FOR MY SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643143October 7, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
REAR DOOR LATCH STOPPED WORKING. DOOR WILL NOT STAY SHUT AT ALL. I HAVE TO TIE ITS' HANDLE ACROSS THE BACK SEAT TO THE OPPOSITE DOOR HANDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643168October 7, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
WHILE DRIVING AT ABOUT 20MPH AND BRAKING LIGHTLY, THE REAR DRIVERS SIDE DOOR SWUNG OPEN. AFTER STOPPING I ATTEMPTED TO SECURE THE DOOR BUT THE DOOR WOULD NOT LATCH. THE DOOR WHEN SHUT WILL NOT STAY SECURED AND WILL SWING OPEN. THE LATCH/LOCKING MECHANISM MALFUNCTIONED. I INSPECTED THE LATCH AND ALL PARTS SEEM TO BE THERE BUT THE LATCH THAT CATCHES ON THE BOLT DOES NOT LOCK IN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641580October 6, 2014
STRUCTURE:BODY
I HAD JUST LEFT MY HOME WITH MY WIFE AND CHILD. AS WE DROVE UP THE BLOCK, I NOTICED THE LIGHT WAS ON INDICATING A DOOR WAS OPEN. MY WIFE PUSHED ON HER DOOR TO CHECK AND IT WAS NOT LATCHED. SHE TRIED TO PULL THE DOOR CLOSED AGAIN AND IT WOULD NOT LATCH. I HAD TO BRING THE CAR BACK HOME AND SECURE THE DOOR WITH A BUNGEE CORD THE CAR IS GOING TO THE DEALER THIS MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641498October 5, 2014
STRUCTURE:BODY
VEHICLE PARKED IN DRIVEWAY. OPENED REAR PASSENGER SIDE DOOR AND IT BOUNCED OPEN. HAD TO USE A RATCHET SECURED TO OPPOSITE DOOR FOR A FEW DAYS WHILE PART CAME IN AT DEALER. WAS REPAIRED UNDER FACTORY WARRANTY. LESS THAN MONTH LATER, SAME THING ON FRONT PASSENGER DOOR. FACTORY WARRANTY EXPIRED, BUT COVERED UNDER PRE OWNED FORD CERTIFIED WARRANTY EXCEPT THIS WAS $100. DEDUCTIBLE I HAD TO PAY. THIS IS SAFETY RELATED AND SHOULD BE FULLY COVERED WITH NO DEDUCTIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641307October 3, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH IN A PARKING GARAGE, THE VEHICLE SUDDENLY ACCELERATED FORWARD INDEPENDENTLY. THE CONTACT MANAGED TO AVOID CRASHING INTO A PERSON AND A WALL. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641340October 3, 2014
STRUCTURE:BODY:DOOR
MY DAUGHTER OPENED THE REAR PASSENGER SIDE OF THE 2012 FORD FIESTA AND CLOSED IT AND IT DID NOT CLOSE, IT BOUNCED BACK. WE SPENT HOURS LOOKING ON THE INTERNET AND YOUTUBE TRYING TO FIND AWAY OF CLOSING THE DOOR. AFTER 4 HOURS IN THE SUN TRYING TO CLOSE THE DOOR WE WERE ABLE TO SHUT IT BY PRESSING THE LOCK BUTTON NUMEROUS TIMES. A FEW DAYS AGO I WAS DRIVING TO WORK AND THE DOOR OPENED AND ALMOST TOOK OFF THE DOOR. ANOTHER TIME I WAS DRIVING WITH FAMILY MEMBERS ACCIDENTALLY OPENED THE DOOR. IT TOOK US 2 HOURS OF LOCKING AND SHUTTING, EVENTUALLY WE WERE ABLE TO CLOSE THE DOOR. THIS HAS CAUSED A POTENTIAL SAFETY HAZARD FOR MY YOUR CHILDREN AND ANYONE THAT SITS IN THE BACK SEAT. THIS IS SOME SORT OF FACTORY DEFECT. EVEN IF THE DOOR SHUTS I CAN NEVER TELL WHEN IT WILL OPEN AGAIN AND CHUCK A PASSENGER OUT ON THE HIGHWAY AND POTENTIALLY KILL SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640932October 2, 2014
STRUCTURE:BODY
DOOR FLEW OPEN AND WOULD NOT LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640516October 1, 2014
STRUCTURE:BODY
RIGHT REAR DOOR WILL NO LONGER LATCH. THE VEHICLE IS USED TO COMMUTE MYSELF TO WORK SO THE DOOR IS HARDLY EVER USED. I PULLED A BAG FROM THE REAR SEAT AND WENT TO SHUT THE DOOR AND IT POPPED BACK OPEN. MANUAL MANIPULATION OF THE LATCH INDICATES THAT THE LATCH FAILS TO SHUT UNDER ANY CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640014September 29, 2014
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY:DOOR
PASSENGER REAR DOOR LATCH BROKE. ALL I DID WAS UNLOCK THE DOOR AND NOW IT WILL NOT CLOSE. HAVE TO HAVE A CORD ACROSS THE BACK SEAT TO HOLD IT SHUT! THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY! I SHOULD NOT HAVE TO SPEND $250 ON THIS DEFECT THAT FORD SCREWED UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640030September 29, 2014
STRUCTURE:BODY
WHEN EXITING THE VEHICLE THE RIGHT REAR PASSENGER DOOR WOULD NOT STAY CLOSED. DOOR HAD TO BE TIED CLOSED TO GET IT TO THE DEALER FOR REPAIRS. THE DEALER HAS HAD IT ALL DAY AND STATES IT IS A KNOWN PROBLEM AND IT CAN TAKE UP TO 30 DAYS TO REPAIR DUE TO LIMITED PARTS AVAILABILITY. DEALER ALSO STATES THEY CANNOT RELEASE THE VEHICLE BACK TO ME AS IT IS A SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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