Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#10780259October 6, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE JERKED AND HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY, FUEL ASSEMBLY, PLATE CYLINDER, CYLINDER ASSEMBLY, AND TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779125October 1, 2015
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE HORN DID NOT SOUND. THE DEALER STATED THAT NOTHING COULD BE DONE UNLESS THE FAILURE WAS DUPLICATED. THE FAILURE RECURRED ON THE WAY BACK HOME. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 12,270.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778601September 29, 2015
POWER TRAIN
I PURCHASED THIS VEHICLE NEW IN 12/2014. WHEN PURCHASING, IT WAS REPRESENTED AS HAVING AN AUTOMATIC TRANSMISSION. THE WINDOW STICKER ALSO IDENTIFIES AS AN AUTOMATIC TRANS. THE CAR HESITATES WHEN STARTING FROM A STOP POSITON. SHIFTING IS IRREGULAR AND THE ENGINE RACES BETWEEN VARIOUS SHIFTS, I.E. OFTEN BETWEEN FIRST AND SECOND SHIFT. DURING THIS PERIOD, I LOOSE COMPLETE CONTROL OF THE VEHICLE. WHEN DRIVING A HIGHER SPEEDS ABOVE 40 MILES/HOUR, WHEN DEPRESSING THE ACCELERATOR, IT WILL NOT DOWN SHIFT FOR MORE POWER ACCELERATION. WHEN STARTING FROM A STOPPED POSITION, THERE IS LIKE A GRINDING NOISE. I HAVE TAKE THIS VEHICLE TO THE FORD DEALERSHIP ON 4 SEPARATE OCCASIONS TO WHICH THEY TESTED THE COMPUTER AND TRANSMISSION AND DISMISS MY COMPLAINT. THE SERVICE REPRESENTATIVES SAY THAT THIS IS NOT AN AUTOMATIC TRANSMISSION BUT INSTEAD A MANUAL SHIFT TRANS. AND THIS IS WHAT YOU CAN EXPECT. THE PERFORMANCE OF THE TRANSMISSION IS NOT PREDICABLE AND I FIND MYSELF ON GUARD HAVING TO CONSTANTLY BE CAUTIOUS OF UNEXPECTED PERFORMANCE SUCH AS HESITATION AND DELAYED RESPONSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775376September 23, 2015
ENGINE
VEHICLE HAS A DEFECTIVE TRANSMISSION, IT CONTINUES TO HAVE ERRATICALLY ISSUES WHILE SHIFTING GEARS OR WHEN GETTING READY TO TAKE OFF CAUSING TO HAVE DIFFICULT DRIVING AND THERE ARE TIMES WHEN THE CAR WILL NOT CHANGE GEARS FAST ENOUGH WHEN DRIVING ON THE FREEWAY. WE HAVE TAKEN THE CAR SEVERAL TIMES TO THE DEALER AND SOFTWARE UPDATES HAVE BEEN MADE OR MODULE INTERFACE HAS BEEN UPDATED. WE HAVE RECORDS ON MAINTENANCE PERFORMED ON THIS CAR. WE BELIEVE THAT THE CAR IS NOT SAFE TO DRIVE. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764984September 18, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THE AIR CONDITIONER ONLY EMITTED HOT AIR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V402000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 11/09/15*LJ UPDATED 01/20/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761951September 7, 2015
POWER TRAIN
PROBLEM IS THE TRANSMISSION FAILED TO ENGAGE WHEN I PRESSED ON THE GAS PETAL TO GO, IT TOOK ALMOST A FULL SECOND AFTER PRESSING THE ACCELERATOR, I WOULD ESTIMATE, BEFORE THE TRANSMISSION WOULD ENGAGE INTO 1ST GEAR. I HAVE HAD IT HAPPEN BEFORE TO A LESSER EXTENT, ALL RANDOMLY, SO I NEVER KNOW WHEN IT WILL OR WON'T GO WHEN I PRESS ON THE GAS PETAL. VERY DANGEROUS IF YOU NEED TO CROSS TRAFFIC AND THE CAR JUST SITS THERE THEN DECIDES TO SHOOT YOU OUT INTO ONCOMING TRAFFIC. I ALSO HAD PROBLEMS WITH SHUDDERING AT LOW SPEEDS, AND HARD SHIFTING FROM 4TH TO 5TH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760068August 28, 2015
STRUCTURE:BODY
FRONT PASSENGER DOOR FAILED TO CLOSE. THE PROBLEM IS IDENTICAL TO THE PROBLEM DESCRIBED IN NHTSA CAMPAIGN NUMBER: 15V246000. THE VEHICLE WAS MANUFACTURED ON JULY 3, 2013, WHICH IS PAST THE MAY 31, 2013 CUTOFF FOR THE AFFECTED VEHICLES, ACCORDING TO FORD. REPLACING THE DOOR LATCH ASSEMBLY CORRECTED THE PROBLEM. THE REPLACED PART HAS A PART NUMBER OF AE8A-5421812. .....UPDATED 12/03/15 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759667August 27, 2015
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 15 MPH, THE VEHICLE JERKED AND HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,405.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759775August 27, 2015
POWER TRAIN
WHEN ATTEMPTING TO ENTER A HIGHWAY FROM A RAMP AS I ATTEMPTED TO ACCELERATE INTO TRAFFIC THE TRANSMISSION SHOOK AND THE CAR SLOWED ALMOST CAUSING A REAR END COLLISION . THIS HAS BEEN A CONTINUOUS PROBLEM NO CONTROL OVER CAR SPEEDING UP OR SLOWING DOWN ON ITS OWN AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759286August 25, 2015
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
CAR STUTTERS AND JERKS WHEN MOVING SLOW, OR COMING FROM S STOP. THE DUAL CLUTCHES HAVE BEEN REPLACED TWICE ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759321August 25, 2015
POWER TRAIN
WE PURCHASED THE CAR LIGHTLY USED AND ARE THE SECOND OWNER. WE BOUGHT IT WITH ABOUT 7,500 MILES ON THE ODO. WHEN ACCELERATING FROM A STOP, THE TRANSMISSION SHUTTERS AND VIBRATES, SOMETIMES VIOLENTLY CAUSING A PAUSE IN THE ACCELERATION WHICH HAS SOMETIMES BEEN PROBLEMATIC IN TOUGH TRAFFIC SITUATIONS. IF STOPPED ON A HILL AND TRYING TO ACCELERATE, THE CAR STRUGGLES BETWEEN 1ST AND 2ND GEAR AND TO ACCELERATE. WE VIEW THIS AS A MAJOR SAFETY CONCERN. UPON TAKING IT TO THE DEALERSHIP THREE TIMES, THEY COMMON ANSWER IS THAT "IT ACTS THAT WAY BECAUSE IT HAS A TRANSMISSION THAT IS A MANUAL TRANSMISSION LINKED WITH AN AUTOMATIC" AND NO ATTEMPT IS EVER MADE TO FIX THE PROBLEM. ONLY ONE TIME, THEY DID A COMPUTER UPDATE, BUT THE PROBLEM STILL EXISTED, AND SO WE TOOK IT BACK AND RECEIVED THE ANSWER GIVEN ABOVE. THE TRANSMISSION DOES NOT FUNCTION SAFELY OR APPROPRIATELY, AND SHOULD BE RECALLED. IT HAS CAUSED US A LOT OF STRESS WHEN GETTING ON HIGHWAYS OR MAJOR ROADWAYS BECAUSE OF THE ACCELERATION (OR LACK OF) ISSUE. PLUS WHEN THE CAR JOLTS, SHAKES, AND VIBRATES VIOLENTLY, YOU FEEL LIKE THE WHOLE CAR IS GOING TO BREAK APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750409August 21, 2015
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES)EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS ALSO MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING 60 MPH, THE REAR DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749653August 19, 2015
UNKNOWN OR OTHER
NEW CAR BOUGHT IN FEBRUARY 2014. SUMMARY: DOORS REMAINED LOCKED AFTER IMPACT AND AIR BAG DEPLOY. INVOLVED IN FRONT END COLLISION. AIR BAG UNDER THE STEERING WHEEL DEPLOYED. STEERING WHEEL AIRBAG DID NOT DEPLOY. OBVIOUS DAMAGE TO HOOD, GRILL AND RADIATOR. CAR AUTOMATICALLY PLACED IN PARK. WHEN EXITING CAR IMMEDIATELY AFTER ACCIDENT, KEYS LEFT IN IGNITION AND DOOR WAS CLOSED BY USER AND DOORS REMAINED LOCKED (BY CAR, NOT USER). I WAS THEN LOCKED OUT OF MY CAR AND UNABLE TO ACCESS IT. IF THERE HAD BEEN A CHILD OR PASSENGER IN THE CAR, THEY WOULD HAVE BEEN INACCESSIBLE DUE TO THE CAR NOT UNLOCKING THE DOORS UPON IMPACT/ AIRBAG DEPLOYMENT. IN AN ACCIDENT, THE USER MAY BE TOO FLUSTERED TO THINK OF PRESSING THE UNLOCK DOOR BUTTON PRIOR TO EXITING THE VEHICLE, THIS SHOULD BE DONE AUTOMATICALLY AFTER IMPACT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10746247August 4, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744689July 29, 2015
AIR BAGS, STRUCTURE:BODY
OUR DAUGHTER WAS IN A 3 CAR ACCIDENT. THERE WAS BRIDGE CONSTRUCTION AND ALL OF A SUDDEN TRAFFIC WENT FROM MOVING AT HIGHWAY SPEED TO STOPPED. DIRECTLY AHEAD OF OUR DAUGHTER WAS A REFRIGERATOR TRUCK. OUR DAUGHTER WAS NOT ABLE TO STOP QUICKLY ENOUGH AND STRUCK THE BACK OF THE REFRIGERATOR TRUCK. THE SPEED LISTED ABOVE IS AN ESTIMATE. NO ONE IN THE OTHER VEHICLES WERE HURT, NOR DID THEIR CARS SUSTAIN REPAIRABLE DAMAGE. MY DAUGHTER'S CAR WAS STOPPING STRAIGHT AT THE POINT OF COLLISION AND STRUCK THE BACK OF THE TRUCK SQUARE. THE OFFICER AT THE SCENE SUGGESTED SHE BE CHECKED OUT IN THE ER. MY DAUGHTER SUSTAINED SOFT TISSUES INJURIES AND BRUISES. AFTER SOME TIME WITH THE CHIROPRACTOR SHE SHOULD BE FINE. MY QUESTION/CONCERN DEALS WITH THE AIR BAG SYSTEM. THE DRIVER KNEE AIRBAG DEPLOYED, THE STEERING WHEEL AIRBAG DID NOT. IS THAT POSSIBLE? ARE THERE SITUATIONS WHERE IT IS APPROPRIATE FOR THE LOWER BAG TO DEPLOY WITHOUT DEPLOYING THE STEERING WHEEL AIR BAG? THE SEAT BELT DID STOP HER, ALTHOUGH IT LEFT A LARGE RED MARK ON HER SHOULDER. IF THE SYSTEM WORKED CORRECTLY THAT IS FINE. WE WOULD LIKE TO HEAR FROM SOMEONE WITH EXPERTISE IN THIS AREA TO MAKE SURE THAT THERE IS NOTHING FAULTY IN HER CAR. IF NEEDED WE CAN SUPPLY PHOTOS TO SHOW THE EXACT DAMAGE. THE VEHICLE IS AT THE DEALERSHIP NOW FOR REPAIRS, SO THE MILEAGE IS A GOOD ESTIMATE. THANK-YOU FOR YOUR HELP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10743277July 24, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
THIS VEHICLE HAS A TRANSMISSION THAT CAUSES BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, ROUGH SHIFTS, SHUDDERING, DELAYED ACCELERATION, RED-LINING PRIOR TO SHIFTING, AND FEELING LIKE IT IS RETURNING TO NEUTRAL DURING STOP. THIS ISSUE HAS BEEN TURNED OVER TO THE DEALER SERVICE CENTER AND FORD MOTOR SERVICE. BOTH CLAIM THERE IS A CLUTCH ISSE THAT IS NOT A LIFE SAFETY ISSUE AND WILL NOT DAMAGE THE VEHICLE LONG TERM. BOTH CLAIM THE PARTS ARE ON BACK ORDER AND SHOULD BE INSTALLED IN 3-8 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733048July 9, 2015
POWER TRAIN
AFTER PURCHASING MY VEHICLE IN AUG 2014 I NOTICED UPON ACCELERATION FROM A COMPLETE STOP OR COMING OUT OF A TURN AT SLOW SPEEDS, THE CAR SHUTTERS AND THERE IS A BRIEF HESITATION. I HAVE TO PRESS THE GAS PEDAL A FEW SHORT TIMES TO GET IT TO STOP AND ACCELERATE NORMALLY. ALSO I NOTICED THE VEHICLE HAS ALSO SEEMED LIKE IT WAS GOING TO STALL OUT A FEW TIMES AT AN ALMOST COMPLETE STOP. WHEN I PRESS THE BRAKES THE RPM GOES BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731704July 2, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731760July 2, 2015
UNKNOWN OR OTHER
NEW OWNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730215June 24, 2015
ENGINE
THE VEHICLE HESITATES TO ACCELERATE AS WELL AS ACCELERATES ON ITS OWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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