Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#10861456April 26, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION WAS DEFECTIVE AND A LOUD NOISE WAS HEARD WHILE DECELERATING AND ACCELERATING. THE VEHICLE REGAINED SPEED VERY SLOWLY AND THE GEAR SHIFTER FAILED TO SHIFT FROM DRIVE TO REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED FAILURE CODES AT THE COMPUTER SOFTWARE AND THE GEAR CLUTCH. THE COMPUTER SYSTEM WAS REPROGRAMMED AND THE GEAR CLUTCH WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861570April 26, 2016
POWER TRAIN
MY CAR ONLY HAS 21,000+ MILES ON IT. MY TRANSMISSION STARTED MAKING GRINDING SOUNDS, HIGH PITCH SEQUEL, SURGING, HESITATING, NOT SHIFTING (UP OR DOWN), BUCKING, WOULD NOT START. THESE ACTIONS HAPPENED AT ALL SPEEDS (LOW, MEDIUM AND FREEWAY), AT FULL STOPS, GOING UPHILL/DOWNHILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854318April 8, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 15 MPH, THE GEAR SHIFT FAILED. WHILE TRYING TO ACCELERATE, THE VEHICLE MADE LOUD NOISES, SHOOK VIOLENTLY, JUMPED, AND LUNGED FORWARD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852596March 30, 2016
POWER TRAIN
TRANSMISSION MALFUNCTION. I BOUGHT THIS VEHICLE BRAND NEW IN FEBRUARY 2014, SEVERAL MONTHS LATER I NOTICED THE VEHICLE WOULD SHUDDER, SHAKE AND JERK WHEN TAKING OFF FROM A STOP LIGHT OR SIMPLY SLOWING DOWN AND SPEEDING UP. FORD DEALERSHIP SAID IT WAS DUE TO THE COMPUTER "LEARNING HOW I DRIVE". I GAVE IT SOME TIME AND EVEN TRAVELED CROSS COUNTRY FROM AZ TO NC AND HAD PROBLEMS THE WHOLE WAY. IN 2015, I FINALLY HAD IT WITH HOW DANGEROUS IT WAS BECOMING TO DRIVE AND TOOK IT IN TO COMPLAIN AGAIN. THIS TIME THEY SAID IT WAS DUE TO A LEAKING CLUTCH WHICH THEY REPLACED IN A FEW DAYS. ABOUT 6 MONTHS LATER THE PROBLEM BEGAN TO OCCUR AGAIN AND I TOOK IT IN TO FORD FOR TESTING AGAIN. THEY SAID THERE WAS A RECALL FOR THE CLUTCH AND IT WOULD TAKE A COUPLE MONTHS TO GET THE NEW CLUTCH IN. IT IS NOW MARCH 2016 AND TODAY, AN HOUR AWAY FROM HOME, THE VEHICLE SUDDENLY LOST SPEED IN THE MIDDLE OF THE DRIVE WITH VEHICLES ALL AROUND, THE DASHBOARD CHECK ENGINE LIGHT CAME ON ALONG WITH A NOTIFICATION THAT SAID THE TRANSMISSION HAD MALFUNCTIONED AND NEEDED TO BE SERVICED NOW. I IMMEDIATELY DROVE STRAIGHT TO THE NEAREST FORD WITH HAZARDS LIGHTS ON AS THE VEHICLE COULD NOT MAINTAIN ITS SPEED. I AM TIRED OF ALL THESE PROBLEMS WITH THIS CAR IT IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850976March 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 45 MPH, THE GEAR SHIFT BEGAN TO SHIFT WITHOUT WARNING INTO VARIOUS GEARS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. UPDATED 05/04/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849691March 15, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
CAR IS 2 YEARS OLD EXACTLY, TRANSMISSION NO LONGER WORKING, ONLY 20,000 MILES ON CAR. WILL ACCELERATE ON OWN WHEN COMING TO A STOP SIGN OR RED LIGHT, WILL GRIND, CRANK AND CRUNCH WHEN SHIFTING GEARS ALL THE WHILE JOLTING WHEN SHIFTING GEARS. HAVE BEEN JOLTED INTO A CROSSWALK WHEN PRESSING ON THE BREAKS DUE TO THE CAR DOWNSHIFTING. IS NOT SAFE AT ALL TO DRIVE WITH CHILDREN IN THE CAR DUE TO THE UNPREDICTABILITY OF THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846508March 14, 2016
POWER TRAIN
I PURCHASED A 2014 FIESTA WITH 17K MILES IN JANUARY 2016. SO FAR IT HAS BEEN IN THE SHOP LONGER THAN I HAVE OWNED IT. 2 WEEKS FOR THEM TO REPROGRAM THE TCM, REPLACE A FAULTY SEATBELT, AND REPLACE BLOWN SPEAKERS. NO LOANER. NOW THE CLUTCHES HAVE FAILED. THEY PUT ME IN A LOANER TO DIAGNOSE THE PROBLEM AND NOW WANT ME TO RETURN THE LOANER AND DRIVE MY CAR WITH NO CLUTCH WHILE THEY WAIT FOR PARTS. I HAVE REFUSED TO RETURN THE LOANER UNTIL MY CAR IS FIXED. I'VE ESCALTED IT ALL THE WAY UP TO CORPORATE AND NO ONE WILL HELP ME OR GET BACK TO ME. EVERY CAR PAYMENT I HAVE MADE HAS BEEN WHEN I DO NOT HAVE THE CAR TO DRIVE. I'M GETTING REALLY FRUSTRATED. 20 DAYS IN SERVICE NOW. THIS CAR IS NOT SAFE TO DRIVE WITH A BROKEN CLUTCH. IT ACCELERATES ERRATICALLY AND WILL NOT GO UPHILL WITHOUT SHAKING VIOLENTLY. IT IS DANGEROUS TO MYSELF AND OTHERS BUT FORD IS TOO CHEAP TO PAY FOR A LOANER AND MY SAFETY IS OF NO CONCERN TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845857March 9, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR IS HAVING ACCELERATION ISSUE. YOU NEED TO PRESS HEAVY ON THE GAS FOR IT TO MOVE FROM STOP POSITION OR ON A SLIGHT SLOPE. WHEN DRIVING THE CAR AT TIMES WILL JERK WHEN YOU TRY TO SPEED UP ON THE HIGHWAY TO MERGE LANES. THE RPM AT TIMES WILL JUMP. THE ISSUE IS A SAFETY CONCERN ESPECIALLY ON THE HIGHWAY. TODAY THE CAR WOULD NOT GO UP A SLOPE. THE STARTED TO ROLL BACK. THIS IS A REAL ISSUE WHEN THERE IS SNOW. I'M SCARED TO DRIVE THE CAR. I HAVE TAKEN IT TO THE DEAL SHIP 2 TIMES NOW. LAST TIME I TOOK IT THEY NOTED THAT NO FAULT FOUND AT THIS TIME.. SO I GUESS NOTHING WAS FIXED. I NOTICED THE ISSUE WITHIN THE 1ST YEAR AND THE DEAL SHIP SAID THE NEEDS AT LEAST 20KM AND COMPUTER SYSTEM WILL KICK IN OR SOMETHING TO THAT FACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840435March 8, 2016
POWER TRAIN
TRANSMISSIONS IS FAULTY. CAR SHAKES, SHUDDERS, AND HESITATES DURING SHIFT CHANGE AS WELL AS BRAKING. FORD IS AWARE OF NATIONWIDE PROBLEM. THEY ARE REPLACING PART WITH SAME FAULTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839238March 1, 2016
STEERING
STEERING WHEEL BECAME STUCK WHILE DRIVING. POWER STEERING ALARM TURNED ON. THEN IT WAS VERY DIFFICULT TO STEER THE CAR. I BRING THE CAR TO THE DEALER FOR SERVICE. PARTS OF THE POWER STEERING SYSTEM WERE REPLACED. BUT MY LIFE WAS AT RISK WHILE DRIVING WITH A STUCK STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837305February 20, 2016
FUEL/PROPULSION SYSTEM
THE TRANSMISSION IN MY 2014 FORD FIESTA HESITATES WHEN TAKING OFF. IT SOMETIMES GETS STUCK IN A HIGH OR LOW GEAR AND WON'T SHIFT. IT SOMETIMES WON'T ENGAGE AND WILL ROLL WHEN SITTING ON A GRADE. IT GRINDS AND MAKES RATTLING NOISES AT ALL SPEEDS, WORSE AT SHIFT POINTS. UNSAFE WHEN TRYING TO ENTER INTO TRAFFIC WITH THE HESITATION. HAVE ALMOST HIT OTHER VEHICLES WHEN IT DISENGAGES OR WON'T ENGAGE AS IT SHOULD. TRANSMISSION QUIT PULLING ON A GRADE ON BUSY INTERSTATE AND HAD TO BE TOWED. ASTORG FORD IN PARKERSBURG WV,WHERE I BOUGHT IT NEW , WORKED ON IT AND SAID THEY WOULD REIMBURSE ME FOR MY EXPENSES. NEVER GOT REIMBURSED. RECENTLY TOOK CAR BACK TO ASTORG FOR ONGOING TRANSMISSION ISSUES AND WAS TOLD BY JAMES SCIENCE, SERVICE MANAGER, THAT THEIR COMPUTER SHOWED IT TO BE IN SPECS AND THAT SOMEHOW THE WAY I WAS DRIVING WAS CAUSING THE PROBLEMS?? FORD HAS EXTENDED THE WARRANTY BUT HAS NO FIX FOR THIS FAULTY ,UNSAFE TRANSMISSION. FORD VEHICLES WITH THESE TRANSMISSIONS SHOULD BE RECALLED BEFORE THE INEVITABLE INJURY OR DEATH OCCURS CAUSED BY THEIR FAULTY ENGINEERING DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824143February 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
I BOUGHT THE CAR IN SEP 2015. ABOUT TWO WEEKS AFTER HAVING THE CAR, I NOTICED THE CAR WOULD STALL/SHAKE/JOLT BETWEEN 20-30 MPH. IT GETS TO THE POINT WERE THE JUST DOES NOT ACCELERATE AT ALL. THIS IS A HUGE CONCER FOR SAFETY OF MYSELF AND MY FAMILY. I HAVE DONE RESEARCH AND IT SEEMS LIKE FORD IS DOING NOTHING ABOUT. THIS IS NOT SAFE DRIVE. FORD NEEDS TO FIX THE PROBLEM. I AM NOW STUCK WITH A LEMON THAT NOBODY WANTS, AND NOW IM STUCK MAKING PAYMENTS ON A CRAP CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823497February 1, 2016
UNKNOWN OR OTHER
MY CAR HAS HAD A SHIMMY/SHAKING AT 20-30 MPH. I WAS TOLD IT WAS THE COMPUTER NEEDING RESET NUMEROUS TIMES. THE CAR, MONTHS LATER, WENT IN FOR A NEW CLUTCH AND THEN IT STARTED TO CUT OUT AT 30 MPH AND ENGINE LIGHT CAME ONE. I WAS TOLD 3 DIFFERENT THINGS THAT MIGHT BE WRONG. THE CAR CUT OUT GOING UP STATE ST. IN TOWN GOING ABOUT 30 MPH. CARS BEEPING AND GOING AROUND ME. WAS SCAREY. TOOK CAR BACK TO DEALERSHIP AND HAS BEEN THERE SINCE NOVEMBER 27, 2015. I HAVE NO CAR AND NO OPTIONS SINCE CAR IS A YEAR OLD. SOMETHING NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823224January 30, 2016
ENGINE
I BOUGHT A BRAND NEW 2014 FORD FIESTA FEBRUARY 14TH, 2014. GREAT CAR, GREAT MPG, ECT... I STARTED HAVING A JERKING MOTION WHENEVER I ACCELERATED ABOUT 3 MONTHS INTO OWNING MY CAR. I'VE BROUGHT MY CAR IN TO GET THE TRANSMISSION MODULE AND CLUTCH FIXED 4 TIMES ALREADY AND HAVE GOTTEN NOWHERE. PENSKE FORD KEPT TELLING ME IT WAS "WITHIN FACTORY LIMITS" AND THE CLUTCH WAS BACKORDERED AND THAT I "DIDN'T NEED IT ANYMORE". I RETURN MY CAR TO SERVICE ABOUT A MONTH AGO TO BE TOLD THAT I REALLY NEED A CLUTCH AND HAVE FOR SOME TIME! AGAIN, CLUTCH IS BACKORDERED WITH NO ETA. MY CAR NOW IS UNABLE TO ACCELERATE AT ALL WHEN I AM MERGING INTO ON COMING TRAFFIC AND IT IS NOW A SAFETY CONCERN. FORD REFUSES TO TAKE RESPONSIBILITY FOR THEIR VEHICLE THAT I AM PAYING MONTHLY ON. AS FAR AS I'M CONCERNED THEY'VE LOST A CUSTOMER AND WILL BE CONFRONTED WITH MANY LAW SUITS ON THIS ISSUE. I FEEL THAT ANYONE WITH THIS YEAR MAKE AND MODEL FEEL THE SAME WAY. THANKS FOR CARING ABOUT YOUR CUSTOMERS SAFETY FORD...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822466January 27, 2016
POWER TRAIN
TAKATA RECALL I RECENTLY PURCHASED A 2014 FORD FIESTA AUTOMATIC AT A FORD DEALERSHIP IN ELIZABETHTON TN, THE SALESMAN TOOK ME FOR A DRIVE AROUND THE PARKING LOT, THE CAR ONLY HAD A LITTLE OVER 19,000 MILES ON IT WITH ONE OWNER.... BUT NOW I RELEASE WHY THE OWNER TRADED THE CAR IN, AFTER YOU DRIVE IT FOR A FEW HOURS THE TRANSMISSION REALLY ACTS UP.... I HAVE ALMOST BEEN HIT FROM THE REAR TWICE NOW WHILE DRIVING IT, CAUSE IN FIRST AND SECOND GEAR THE CAR SHAKES LIKE THE WHOLE FRONT END IS FALLING APART, AND WILL NOT TAKE OFF FOR A FEW SECONDS WHILE DOING THAT. SO WITH THIS CAR YOU HAVE TO MAKE SURE NOTHING IS COMING FOR A LONG WAYS BEFORE YOU PULL OUT, CAUSE IF YOU THINK YOU CAN PULL OUT IN A HURRY FORGET IT CAUSE YOUR SHAKE ALL OVER IN THIS CAR, AND SHUDDER BEFORE IT ENGAGES TO TAKE OFF.... A VERY DANGEROUS CAR THAT SHOULD OF NEVER BEEN RELEASED BY FORD TO SALE TO THE PUBLIC.... THIS CAR AND ANY LIKE IT THAT FORD HAS PUT OUT TO SALE SHOULD ALL BE RECALLED AND MADE TO PUT A REAL TRANSMISSION IN THESE CARS, BEFORE SOMEONE GETS KILLED, CAUSE NOW I AM AFRAID TO EVEN DRIVE THIS CAR CAUSE OF HOW IT ACTS UP..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821360January 21, 2016
VISIBILITY/WIPER
ON 12/31/2015 WHILE TRAVELING IN THE FAST LANE ON A BUSY CROWDED HIGHWAY IN THE POURING RAIN WITH MY WINDSHIELD WIPERS ON HIGH, ALL OF A SUDDEN POOF THEY STOPPED WORKING. THEY WOULD NOT COME BACK ON. I TOOK IT TO THE DEALER (MIZZELL FORD-WAYNESBORO, GA) ON 1/04/2016 TO HAVE IT REPAIRED. ONE OF THE WIRES HAD COME LOOSE OR DISCONNECTED FROM THE HARNESS THAT CONTROLS THE WIPERS. THEY REPAIRED THE WIRE AND RELOCATED THE HARNESS. MY CONCERN IS THIS BEING AN EXTREME SAFETY ISSUE. I WAS FORTUNATE ENOUGH TO REALIZE IMMEDIATELY WHAT HAD HAPPENED AND WAS IN A SPOT WHERE I COULD ROLL DOWN THE DRIVER WINDOW WHILE BEING SOAKED TO PULL SAFELY OFF THE HIGHWAY. SOME OTHERS THAT THIS HAS OR WILL HAPPEN TO MAY NOT BE AS FORTUNATE RESULTING IN A DEADLY ACCIDENT. THANK YOU IN ADVANCE FOR REVIEWING MY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821193January 20, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL : THE TRANSMISSION ISSUE MAKES MY CAR FEEL UNSAFE. AT RANDOM AND QUITE OFTEN WHILE DRIVING, MY CAR'S TRANSMISSION WILL TREMBLE AND SHAKE WHICH DISABLES ME FROM DRIVING AT THE CORRECT SPEED. MERGING ONTO HIGHWAYS CAN BE QUITE DANGEROUS BECAUSE I CANNOT SPEED UP CORRECTLY WITH THIS TRANSMISSION ISSUE. THE ISSUE WITH THE TRANSMISSION IS WITH TURNING, WITH OUT TURNING, WITH SPEEDING UP, FROM STOP GOING INTO MOTION, AND IT INCLUDES BOTH CITY STREET AND HIGHWAY. IT HAS BEEN AN ONGOING ISSUE. I HAVE TAKEN IT INTO THE DEALER WITH NO IMPROVEMENT AND AM TAKING IT BACK AGAIN. THIS HAS BEEN AN ONGOING SINCE I PURCHASED IT BRAND NEW, AND FEELS LIKE IT HAS GOTTEN WORSE. I NO LONGER FEEL SAFE NOR CAN TOLERATE THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820135January 14, 2016
UNKNOWN OR OTHER
MY TRANSMISSION IS BAD. THE CLUTCH PART IS NOT FUNCTIONING PROPERLY. I AM UNABLE TO ACCELERATE PROPERLY. I HAVE TO MAKE SURE THERE IS A LONG GAP TO PULL OUT IN FRONT OF ANYBODY BECAUSE IT TAKES THAT LONG FOR ME TO ACCELERATE TO THE SPEED LIMIT. AS WELL, WHEN I DO PRESS DOWN TO ACCELERATE, THE CAR WILL STALL AND I HAVE AN AUTOMATIC CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820305January 14, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819646January 12, 2016
POWER TRAIN
TRANSMISSION IS JERKY, HESITANT, DANGEROUSLY NOT RESPONDING IN TRAFFIC WHEN NEED TO ACCELERATE EXTISTS. INTO FORD SEVERAL TIMES FOR REPAIRS BUT SEEMS TO GET WORSE INSTEAD OF BETTER. TO THE POINT WHERE WE ARE AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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