Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#10865678May 18, 2016
UNKNOWN OR OTHER
MY CAR SAYS ITS NOT IN PARK WHEN ITS IS IN PARK. I HAVE HAD THIS CAR FOR 15 MONTHS HAVE HAD NOTHING BUT ISSUES...I WALKED OUT TO MY CAR TO GET IN TO LEAVE FOR WORK AND IT WOULD NOT START. THE CAR STATES ITS NOT IN PARK WHEN ITS IN PARK...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865059May 16, 2016
UNKNOWN OR OTHER
DOOR HANDLE STUCK IN PULL OUT POSITION WHICH I DIDN'T NOTICE. WHEN MAKING LEFT TURN CAR DOOR FLUNG OPEN. NO WARNING SENSOR ON DASHBOARD INDICATING DOOR MALFUNCTION. PASSENGER WAS RIDING WITH SEAT BELT ON, VERY SCARY POTENTIALLY FATAL. I WAS PULLING OUT OF HOME DEVELOPMENT ONTO MAIN ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862657May 2, 2016
ENGINE, POWER TRAIN
HESITATION, JERKING AND CLUTCH GRINDING NOISES. WENT TO MAKE A LEFT HAND TURN AND MY CAR HESITATED ON ACCELERATION CAUSING A NEAR FATAL ACCIDENT FROM AN ON COMING CAR. LUCKILY THE ONCOMING CAR WAS ABLE TO SLOW DOWN ENOUGH TO AVOID HITTING MY PASSENGER SIDE WHERE MY DAUGHTER WAS SITTING. I HAVE BEEN EXPERIENCING HESITATION, SEVERE JERKING AND GRINDING OF THE CLUTCH THE ENTIRE WEEKEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862310April 30, 2016
UNKNOWN OR OTHER
TCM HAS BEEN FIXED THREE TIME IN THE LAST YEAR UNDER WARRANTY. THE EXTENDED WARRANTY TO 150,000 MILES WILL BE HERE BEFORE I KNOW IT. THE TRANSMISSION STILL SHUTTERS BETWEEN 1ST AND 2ND GEAR. ALSO MY SPEAKERS STARTED CRACKLING EVEN WITH THE RADIO TURNED OFF. WHILE DRIVING OR HAVING THE CAR TURNED ON MY RADIO RANDOMLY POPS AND THERE IS NO SOUND FROM THE RADIO, CD PLAYER, SYNC ETC. IT'S SCARY THINKING MY CAR IS ONLY 5 YEARS OLD AND THE SYSTEM SEEMS TO BE FAILING. I MAINTAIN MY CAR REGULARLY AND TO HAVE TRANSMISSION ISSUES NON STOP AND NOW THE RADIO.(WHICH I HAD A 2000 FORD FOCUS FOR 12 YEARS AND IT NEVER HAD THESE ISSUES)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862059April 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2011 FORD FIESTA SE WILL NOT START. ELECTRICAL ISSUES , PCM POSSIBLY. WHEN YOU TRY TO START THE CAR ALL LIGHTS FLICKER, BATTERY IS FINE AND CONTINUES TO ATTEMPT TO START EVEN AFTER THE KEY IS TURNED BACK IN NON-STARTING POSITION. THE RADIO AND USB/CHARGING PORTS DON'T WORK EITHER. THIS POTENTIAL REPAIR IS GOING TO COST ME MORE THAN THIS THING IS WORTH. FORD SHOULDN'T SELL CRAP. I BOUGHT THIS CAR BECAUSE I NEEDED RELIABLE SAFE TRANSPORTATION NOT TO HAVE A MONEY PIT WITH NO TRANSPORTATION AND A LOAN. I LITERALLY JUST SPENT $1000 AT A GARAGE FOR MAINTENANCE AND IT WOULDN'T START WHEN I WENT TO PICK IT UP YESTERDAY. NOW THE FORD DEALERSHIP IS GUESSING PM! I SHOULDN'T HAVE TO PAY FOR THIS, FORD SHOULD RECALL THE PCM AND FIX THE ELECTRICAL OR STOP RIPPING PEOPLE OFF WITH GARBAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862097April 28, 2016
POWER TRAIN
VEHICHLE HAS BEEN RETURNED TO A FORD DEALER NUMEROUS TIMES FOR TRANSMISSION ISSUES. HAS HAD ALL UPDATES COMPLETED AS REQUIRED BY THE DEALER, YET CONTINUE TO HAVE TRANSMISSION ISSUES. THE VEHICLE SHUDDERS AND HESITATES WHILE ATTEMPTING TO SHIFT GEARS (IT IS AN AUTOMATIC TRANSMISSION). THIS OCCURS AT LOW SPEEDS AS WELL AS HIGHER SPEEDS. FEEL IT MAY BE A RISK FOR CAUSING AN ACCIDENT. THE DEALER SAYS THERE IS NOTHING MORE THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861573April 26, 2016
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE PUTTING OUT OF A PARKING SPACE, THE VEHICLE JERKED AND LOST POWER. THE CONTACT HAD TO WAIT UNTIL THE TRAFFIC DIED DOWN TO PULL OUT OF THE SPACE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860844April 21, 2016
SERVICE BRAKES, POWER TRAIN
FROM A STAND STILL UP UNTIL SPEED, EVERY GEAR SHIFT IS MEET WITH A SHUDDER AND FEELS LIKE IT SLIPS WHILE THE TRANSMISSION CHAGES GEAR. JUST RECENTLY THE CAR STARTED TO JERK AND STUTTER AND I BARELY MADE IT HOME. THE RPMS RISE AND DIP AND IS UNDRIVEABLE. IT HAS BEEN BROUGHT IN FOR TRANSMISSION MODULE REPROGRAMMING AND INSPECTION OF TRANSMISSION FLUIDS. I THOUGHT IN THE PAST THAT THE SHAKING AND STUTTERING WAS NORMAL, ACCORDING TO FORD THAT IS NORMAL. IT'S NOT THAT WHEN MY CAR STARTED JERKING AND SPUTTERING THAT I REALIZE SOMETHING IS VERY WRONG.FORD DID GIVE ME AN EXTENDED WARRANTY FOR UP TO 70K MILES. ALSO,I NOTICE THAT WHEN THE SURFACE IS WET AND I BREAK GRADUALLY ON A WET SURFACE IE,PAINTED STREET DIVIDERS,PAINTED STREET SIGNS OR OIL ,ABS WILL BREAK THE VEHICLE,THE VEHICLE WILL LOCK UP CAUSING IT TO SLIDE AND THEN WHEN I GET ON THE GAS PEDAL THE CAR WILL BE UNRESPONSIVE TO MY GAS PEDAL INPUT. BASICALLY, I WOULDN'T BE ABLE TO GET OUT OF HANDS WAY BECAUSE THE CARS POWER TO MOVE FOR 2-3SECONDS IS NON EXISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860035April 18, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER. 15V246000 (DOOR LATCH) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/14/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859748April 14, 2016
CHILD SEAT, SEAT BELTS, CHILD SEAT:HARNESS RETAINER/CHEST CLIP
CPSC: BABY TREND HYBRID LX 3-IN-1: CONSUMER STATED SHE AND HER SON, WERE INVOLVED IN A HEAD-ON COLLISION. AFTER THE ACCIDENT, THE CONSUMER NOTICED THE CHEST CLIP HAD UN-LATCHED AND HER SON WAS DANGLING OUT OF THE CAR SEAT AND WAS BARELY IN THE SHOULDER STRAPS, DESPITE BEING CORRECTLY PLACED IN THE CAR SEAT. THE CONSUMER'S SON PASSED AWAY FROM HIS INJURIES. MODEL # FB48417. *SS SEE ALSO ODI 10855262 *DSY *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10855262April 13, 2016
CHILD SEAT, SEAT BELTS, CHILD SEAT:HARNESS:STRAP/WEBBING
I WAS TRAVELING FROM LAS VEGAS, NV TO TWIN FALLS, ID WITH MY SON [XXX] ON DEC 14 2015 TO VISIT FAMILY FOR CHRISTMAS. MY SON [XXX] WAS A WEEK FROM TURNING 4, WEIGHED 37 LBS AND WAS 38 INCHES TALL. I HAD HIM IN THE BABY TREND HYBRID 3 IN 1 LX (KIWI COLOR) FORWARD FACING IN THE 5 POINT HARNESS. AT AROUND 9PM MOUNTAIN STANDARD TIME ON DEC 14 2015 MY SON [XXX] WAS ABLE TO PULL THE SLACK ON HIS HARNESS LOOSE AFTER UNCLIPPING HIS CHEST CLIP AND FREED HIS UPPER ARMS. THE MOMENT I NOTICED HE HAD DONE THIS OUR SMALL CAR WAS HIT HEAD ON BY A PICKUP TRUCK THAT WAS DRIVING AT A HIGH RATE OF SPEED. SINCE [XXX] LOWER BODY WAS THE ONLY THING RESTRAINED HIS UPPER BODY WAS THROWN FORWARD AT A HIGH RATE OF SPEED WHICH CAUSED A HYPER EXTENSION AND SEVERANCE OF HIS SPINAL CORD AT THE C3- C4 VERTEBRAE. [XXX] PASSED AWAY AT THE SCENE OF THE CRASH WITHIN SECONDS. ...UPDATED 04/19/16 *BF SEE ALSO 10859748 *DSY.....UPDATED 05/24/16 *BF UPDATED 09/19/2017 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10854898April 11, 2016
SEAT BELTS, CHILD SEAT
TL* THE CONTACT OWNED A 2014 BABY TREND HYBRID 3-IN-1 BOOSTER SEAT. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AT A HIGH RATE OF SPEED. THE DRIVER SUSTAINED WHIPLASH AND THE CHILD PASSENGER WAS FATALLY WOUNDED DUE TO THE IMPACT OF THE CRASH. THE SEAT BELT DID NOT SECURE THE CHILD DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A YARD AND THE BOOSTER SEAT WAS DISCARDED. THE CONTACT COULD NOT DIAGNOSE WHAT CAUSED THE FAILURE. THE MANUFACTURER AND THE INSURANCE COMPANY DID NOT PROVIDE FURTHER DISCLOSURE ON THE INVESTIGATION OF THE CRASH. THE PURCHASE DATE WAS UNKNOWN....UPDATED 04/19/16 *BF SEE ALSO 10855262 *DSY...UPDATED 05/24/16 *BF UPDATED 09/19/2017*JS *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10853038April 2, 2016
POWER TRAIN
ABOUT 3 MONTHS AFTER BUYING THIS USED FIESTA, CASTRO IN MILSBORO, DE FOUND A LEAK UNDER THE MOTOR. SINCE I WASN'T LOOSING OIL THE FORD DEALERSIP DIDN'T THINK IT WAS A MAJOR ISSUE. IN AUGUST OF 2015 REVERSE SLIPPED OUT 5 TIMES IN 4 WEEKS. FORD DEALER IN LEWES, DE FINALLY LOOKED INTO PROBLEM AND FOUND THE TRANSMISSION SEAL HAD BLOWN CAUSING FLUID TO GET ONTO CLUTCHES AND THROW-OUT BEARING. TWO WEEKS LATER IT WAS FINALLY FIXED. NOW I'M HAVING ISSUES WITH HARD SHFTING, AND STALLING BETWEEN GEARS. THE DEALERSHIP IN GEORGETOWN, DE CHECKED AND STATED THE TRANSMISSION WAS "WITHIN FORD PERAMITERS". FORD CUSTOMER SUPPORT STATED "IF THE PROBLEM ESCALATES TO PLEASE CALL US BACK" SO THE CAR STILL IS SHIFTING BADLY AT THIS POWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852948April 1, 2016
STEERING
WHILE IN PARK OR DRIVING, I WOULD TURN THE STEERING WHEEL AND FEEL A GRITTY/CHUNKY MOTION. SO I HAD A MECHANIC CHECK IT OUT. THEY INFORMED ME THAT THE UNIVERSAL JOINTS WERE BAD AND TO HAVE THE SHAFT REPLACED. I ORDERED PART NUMBER BE8Z3A525B FROM FORD AND ONCE I OPENED IT, THE JOINTS FELT THE EXACT SAME WAY MY CURRENT STEERING SHAFT FEELS. IT IS GRITTY AND FEELS LIKE A GRINDING MOTION. I TRIED TO RETURN THE PART AND WAS INFORMED THEY WERE ALL MADE THE SAME WAY AND THAT IT IS NORMAL. THIS IS NOT NORMAL, NO CAR OR EQUIPMENT SHOULD HAVE A GRITTY FEEL, THEY SHOULD ALL BE SMOOTH. MY MECHANIC INFORMED ME THAT THE STEERING SHAFT COULD GO OUT AT ANY TIME AND I WOULDN'T BE ABLE TO DRIVE MY CAR. I FEEL UNSAFE DRIVING THIS FIESTA AND REQUEST FORD RECALL THE STEERING SHAFT AND CORRECTLY MAKE THEM TO BE SMOOTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852976April 1, 2016
STEERING
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851665March 25, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO STOP, THE VEHICLE WOULD SHUDDER AND MAKE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER A MANUFACTURER'S SATISFACTION RECALL FOR THE POWER TRAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER WHERE THE SOFTWARE WAS UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851458March 24, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION STUTTERED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE TRANSMISSION WOULD NOT SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER TWICE FOR REPAIRS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850583March 19, 2016
POWER TRAIN
"TAKATA RECALL" WHEN I STOP AT A RED LIGHT, AND THEN TRY TO GO WHEN IT TURNS GREEN, 2 OUT OF THREE TIMES THERE IS NO FORWARD GEAR. THEN I HAVE TO TURN ON THE 4WAY FLASHERS, TURN THE KEY OFF AND ON AGAIN, THEN I CAN GO FORWARD. THIS IS VERY DANGEROUS IN HEAVY TRAFFIC. OTHER TIMES THE CAR WON'T GO INTO NEUTRAL WHEN COMING TO A STOP LIGHT, AND WANTS TO PUSH YOU INTO THE CAR IN FRONT OF YOU, OR THRU THE LIGHT! I'VE HAD IT TO THE DEALER PROBABLY 5 TIMES, NEVER EVER HELPED. I TELL THE DEALER EVERY TIME I GO THERE THAT THE CAR IS GONNA KILL ME! I WON'T LEND TO ANYBODY. I'M VERY UNCOMFORTABLE DRIVING MY GRANDCHILDREN IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845971March 10, 2016
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE FRONT PASSENGER DOOR SWUNG OPEN WHEN IT WAS LEANED ON BY THE PASSENGER. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE DOOR CRASHED INTO AN ELECTRICAL POLE, A MAIL BOX, AND STORM DRAIN MARKER. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE AND WAS TOLD BY THE DEALER THAT THE VEHICLE WOULD NOT BE REPAIRED UNTIL THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED THE CONTACT TO SIGN AN AGREEMENT FORM THAT WOULD REQUIRE THE CONTACT TO RELEASE FORD FROM ANY CLAIMS AND ACTIONS, PRESENT OR IN THE FUTURE FROM ANY ISSUES, SUSPECTED OR UNSUSPECTED, BEFORE REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS 94,721. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845981March 10, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY DAUGHTER DRIVES THIS CAR. CAR STUTTERS WHEN DRIVING, IDLE GOES UP TO 3K, OVERHEAT ICON CAME ON, IDLE GOES HIGH BUT CAR DECELERATES , CAR BUCKS LIKE A BRONCO. FORD CHARGED US OVER $500 TO REPLACE A COOLING FAN, DID 3 SOFTWARE UPGRADES, SAID THEY REPLACED THE TRANSMISSION CONTROL MODULE, SAME ISSUES REPEATED EXCEPT FOR THE OVERHEAT ICON, IDLE STILL WENT HIGH AND CAR STUTTERS, BUCKS, AGAIN THE TRANS STOPPED PROPELLING THE CAR. NOW THEY SAY IT'S THE THROTTLE BODY AND WANT OVER $800 !! TO REPAIR IT. THE 2011 FORD FUSION HAS A SIMILAR PROBLEM AND IS NOW COVERED FOR FREE UNDER A CUSTOMER SATISFACTION PROGRAM, ALL OF THE WINDOWS IN THE CAR ARE HARD TO RAISE, YOU HAVE TO MANUALLY PUSH THEM UP WHILE HOLDING THE UP BUTTON. THE THROTTLE ISSUE IS NEW BUT WHY DIDN'T THOSE CODES TURN UP PREVIOUSLY WHEN THE CAR EXHIBITED THE SAME SYMPTOMS? IMO THIS IS A POORLY MANUFACTURED VEHICLE. ONLY 79K MILES AND SOOOOO MANY PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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