Ford Fiesta Complaints (2015)

259 consumer complaints on file.

#10876437June 24, 2016
UNKNOWN OR OTHER
DURING DRIVING, A LARGE PLASTIC PART FROM BEHIND THE DASHBOARD FELL DOWN DIRECTLY ONTO THE ACCELERATOR AND BRAKE PEDALS CAUSING PANIC AND TEMPORARY LOSS OF CONTROL. THE CAR WAS IN MOTION ON A CITY STREET. PICTURES OF THE PART THAT FELL DOWN ARE ATTACHED. I CALLED FORD - OTHER THE FIXING THE PART BACK AND DOCUMENTING THE ISSUE, THEY WERE'T REALLY BOTHERED AND SHOWED NO CONCERN. HENCE MY COMPLAINT TO NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874330June 15, 2016
POWER TRAIN
TRANSMISSION CONSTANTLY STUTTERS AND JERKS WHILE ATTEMPTING TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873896June 13, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2015 FORD FIESTA. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED FROM NECK INJURIES AND A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10864054May 9, 2016
ENGINE
SHORTLY AFTER HAVING THE CAR, THE TRANSMISSION STARTED BEING JUMPY, LOSING POWER AT TAKE OFF AND ACTING LIKE IT WILL STALL OUT. I HAVE MADE SEVERAL ATTEMPTS FOR FORD DEALERSHIP TO LOOK AT. DID SUCEED WITH ONE OF THE ATTEMPTS AND THEY SAID THEY RESET COMPUTER. THAT DID NOT WORK. THE OTHER TIMES THEY TELL ME THAT THEY CANNOT FIX AND THEY ARE WORKING ON FINDING A SOLUTION TO FIX. I HAVE TRIED TO TRADE IN AND THEY TELL ME NOW IT IS ONLY WORTH ABOUT HALF OF WHAT WE BOUGHT A YEAR AGO. MY FAMILY FEELS VERY UNSAFE IN THIS CAR AND VERY DISSATISFIED WITH ASHEVILLE FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862076April 28, 2016
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2015 FORD FIESTA. WHILE DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY, THE VEHICLE DID NOT ACCELERATE TO MOVE INTO A FASTER LANE. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE CLUTCH ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837934February 24, 2016
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED SPONTANEOUSLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE OCCURRED DUE TO THE VAST TEMPERATURE CHANGES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824265February 4, 2016
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2015 FORD FIESTA. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEAD GASKET FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FRONT DRIVER AND PASSENGER SIDE SHOCKS WERE LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE CONSUMER STATED ABOUT TWO WEEKS AFTER BRINGING THE VEHICLE, THE DRIVER'S SIDE DOOR AND THE BACK PASSENGER'S DOOR HANDLES STARTED PEELING. THE DEALER SUGGESTED FOR THE CONSUMER TO BUY TOUCH UP PAINT, AS THEY WOULD NOT REPAINT THE HANDLES. THE TRANSMISSION SEEMED TO SWITCH HARD BETWEEN GEARS AND LUNGED FORWARD FROM FIRST TO SECOND GEAR. AFTER HAVING THE HEAD GASKET REPLACED, THE VEHICLE DRIVES HOT AND SHAKES AT HIGH SPEEDS. THE TRANSMISSION GEAR SHIFT BEGAN STICKING WHILE MOVING IT FROM DRIVE, TO REVERSE TO PARK. THE CONSUMER REQUESTED A REFUND FOR COST OF THE VEHICLE. UPDATED 06/22/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821633January 22, 2016
VISIBILITY:REAR WINDOW WIPER/WASHER
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE REAR WINDOW HAD NO WIPER, WHICH MADE IT DIFFICULT TO DRIVE IN THE RAIN OR SNOW. THE DEALER STATED THAT THE REAR WIPER WAS OPTIONAL AND COULD BE ADDED FOR A CHARGE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT ASSIST. THE ISSUE WAS NOT RESOLVED. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED. ...UPDATED 02/23/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821446January 21, 2016
POWER TRAIN
JERKS AND SOMETIMES MAKES BAD NOISE WHEN YOU PRESS THE GAS PEDAL. HAPPENS OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821165January 20, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY AIRBAG WARNING INDICATOR HAS ILLUMINATED AND HAS STAYED ON FOR TWO DAYS NOW. THERE ARE ALSO STRANGE NOISES COMING FROM THE AREA BEHIND MY STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790071November 12, 2015
POWER TRAIN
CAR LUNGES FORWARD WHILE STOPPED AT INTERSECTIONS. WHILE ON A HIGHWAY IN TRAFFIC RPMS REMAINED HIGH AFTER THE TRANSMISSION FAILED TO DOWNSHIFT FOR APPROXIMATELY A MILE. WHILE ATTEMPTING TO ACCELERATE THE TRANSMISSION DOESN'T SHIFT UP AND JUST DOESN'T GO. ROLLS BACKWARDS DOWN HILLS WHILE TRYING TO GO FORWARD AND MAKES A CLICKING SOUND. CAR HAS A REALLY BAD SHUTTER WHEN ROUNDING CURVES AND TURNING CORNERS AND OCCASIONALLY FOLLOWS WITH THE CAR NOT ACCELERATING. HAS BEEN TO FORD TO BE CHECKED ONCE ALREADY AND WAS TOLD IT HAD NOTHING WRONG WITH IT AND HAS A SECOND APPOINTMENT NEXT WEEK. I'VE ONLY OWNED THE CAR FOR 9 MONTHS AND HAVE PUT LESS THAN 10,000 MILES ON IT. SOMETIMES THE CAR FEELS LIKE IT WILL STALL OUT WHILE TRYING TO SHIFT UP. WHEN THE CAR IS PARKED CAN HEAR CLICKING IN TRANSMISSION AS IT ROCKS EXCESSIVELY ON LEVEL GROUND. CAR ALSO APPEARS TO HAVE NO POWER WHEN PULLING INTO TRAFFIC FROM A STOP AND HAS ALMOST BEEN INVOLVED IN SEVERAL ACCIDENTS BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781496October 12, 2015
FUEL/PROPULSION SYSTEM
THIS PROBLEM INITIALLY SURFACED WITH LESS THAN 2500 MILES ON THE VEHICLE. IMMEDIATELY AFTER REFUELING MY VEHICLE, THE ENGINE WOULD STUMBLE AND SOMETIMES STALL COMPLETELY, WHILE AT A STOP AND WITH THE ENGINE IDLING. THE FORD DEALERSHIP DETERMINED THE PROBLEM TO BE A FAULTY EVAPORATION CANISTER PURGE VALVE IN THE FUEL SYSTEM. THE AMOUNT OF FUEL I ADDED TO THE TANK DID NOT SEEM TO MATTER AS EACH TIME I DID SO, THE ENGINE WOULD STUMBLE OR STALL WITHIN 1-2 MINUTES FOLLOWING THE FILL-UP. ONCE THE STUMBLING OR STALL HAD OCCURRED, THE VEHICLE RETURNED TO NORMAL OPERATION WITHOUT ISSUE (OR UPON RESTARTING THE VEHICLE) UNTIL THE NEXT TIME I WOULD NEED TO ADD FUEL. THE STUMBLING AND STALLING WAS PARTICULARLY DANGEROUS AS IT TENDED TO OCCUR AS I WAS PULLING AWAY FROM THE GAS STATION, MERGING INTO TRAFFIC AT A BUSY INTERSECTION OR ON-RAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780898October 8, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT RENTED A 2015 FORD FIESTA. WHILE ATTEMPTING TO PARK AND RELEASING THE ACCELERATOR PEDAL, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE INDEPENDENTLY ACCELERATED. AS A RESULT, THE CONTACT DROVE OVER THE PARKING DIVIDER. THE CONTACT DEPRESSED THE BRAKE PEDAL AGAIN AND THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE WHERE IT WAS TOWED TO THE RENTAL COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779508October 3, 2015
POWER TRAIN
AT A TRAFFIC LIGHT AT ABOUT, 11:45 PM. ON 10/02/2015 MY SELF AND MY BOYFRIEND WERE IN MY 2015 FORD FIESTA SE, WITH HIM DRIVING MY CAR, WHEN THE LIGHT TURNED GREEN AT A MAJOR INTERSECTION HERE IN PHOENIX, ARIZONA WERE WE RESIDE, MY 2015 FORD FIESTA LEACHED FORWARD AS BY BOYFRIEND STEPPED ON THE GAS PEDAL,AND THEN THE ENGINE SUDDENLY REVVED UP VERY HIGH, AND THE CAR MOVED FROM THE STOP LINE AT THE INTER- SECTION AT A FAST RATE OF SPEED, AND NEXT THE TRANSMISSION LOCKED UP, CAUSING THE CAR TO STOP VERY HARD ALL AT ONCE IN THE MIDDLE OF THE INTERSECTION AND STALL, AND OUR HEADS , AND OUR BODY'S TO BE THROWN FORWARD AT THE WINDSHIELD, BUT NOT HITTING IT, BECAUSE THE SEAT-BELTS ENGAGED THANK GOD ! A CAR WAS COMING BEHIND USE AND HAD TO SERVE SEVERELY, ALMOST CAUSING THAT CAR TO ROLL OVER AS IT JUST MISSED HITTING OR RIGHT REAR BUMPER, AT ABOUT 50 MILES AN HOUR. MY BOYFRIEND THEN PLACED THE CAR IN PARK, AND PUSHED THE HAZARD LIGHT BUTTON ON, BUT THE CAR WOULD NOT START, IT TOOK ABOUT 3 TIMES, TURNING THE KEY, TO GET IT TO START AGAIN, BY THE THE LIGHT S TURN GREEN FOR THE TRAFFIC IN THE OTHER DIRECTION, AND THE CARS STATED TO COME AT OURS. MY BOYFRIEND, THE FINAL GOT THE CAR STARTED, AND AGAIN THE CAR LEACHED FORWARD VERY ABRUPTLY, AND AGAIN JERKED VERY HARD AGAIN, AND STALLED ONCE MORE, THAT HAPPENED ABOUT FIVE TIMES. WE WERE ABLE TO FINAL GET THE CAR TO MAKE IT ENOUGH THROUGH THE INTERSECTION, TO STOP IT IN THE MIDDLE OF THE ROAD, WHEN A PEDESTRIAN WAVED TO USE ASKING TO HELP US MOVE THE CAR FROM THE MIDDLE OF THE ROAD, WE PUT THE CAR IN NEUTRAL, AND PUSHED IT INTO A WALGREENS PARKING LOT. AND CALL FOR FORD EMERGENCY ROADSIDE ASSISTANCE. THE CAR THEN WAS PUT ON A FLAT BED TROW TRUCK, AND TAKE TO THE FORD DEALER WERE IT WAS PURCHASED FROM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732338July 6, 2015
ENGINE
2015 FORD FIESTA TITANIUM WITH FORD SMART KEY SYSTEM. WE ARE ABLE TO ENTER VEHICLE AND START IT WITHOUT HAVING SMART KEY INSIDE VEHICLE. DRIVE 200 FEET WITH NO WARNING KEY WASN'T IN THE VEHICLE, AS WELL AS SHUT DOWN AND RESTART ENGINE 3 TIMES WITHOUT KEY WITHIN CLOSE PROXIMITY. CALLED DEALER TO BRING IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723562June 5, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE WINDSHIELD INTO THE DASHBOARD AND THE AIR BAG AND STABILIZING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723457June 4, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 FORD FIESTA. UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS EXTREMELY SLOW TO PICK UP SPEED AND SLOW TO DOWNSHIFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689659February 20, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THIS ALL CAME ABOUT AT 11:30 PM WHEN LEAVING THE WORK PLACE THE CAR WOULD NOT PROVIDE HEATING TO THE DEFROSTERS OR OTHER AREAS AFTER THE ENGINE WAS AT OPERATING TEMP. THE OUTSIDE TEMP WAS AT MINUS SIX AND WIND CHILL BELOW THAT NUMBER.THE CAR WAS DRIVEN HOME A DISTANCE OF FIVE PLUS MILES WITH THE WINDSHIELD FROSTED MAKING IT DIFFICULT TO SEE THROUGH. UPON ARRIVAL AT HOME THERE WAS TWO SMALL CLEARED SPOTS THE SIZE OF HALF DOLLARS AT THE BOTTOM OF THE WINDSHIELD. AFTER HAVING THE CAR TOWED TO THE DEALER THIS MORNING THEY DETERMINED THE PROBLEM WAS AN ICED CABIN AIR FILTER AND [FROZEN] AS IN ICED FAN BLOWER THEY HAD TO DRY OUT. PER SSM 44942 IN WHICH ENGINEERS AT FORD [ I PRESUME ] WERE INVESTIGATING OR AS STATED ON THE PAPER WORK I RECEIVED FROM THE DEALER, CONCERNED ENGINEERS. THIS FALLS UNDER SAFETY DO TO VISION BEING IMPAIRED BECAUSE OF THIS PROBLEM WHICH APPEARS TO BE KNOWN BY THE MANUFACTURE. THIS CAR WAS ONLY DRIVEN AT THIS LATE TIME OF NIGHT AS TRAFFIC WAS ALMOST NIL AND THE EXTREME WEATHER DICTATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676719January 20, 2015
POWER TRAIN
01/19/2015 MY BOYFRIEND HAD DRIVEN MY CAR TO THE STORE, ABOUT ONE MILE FROM MY HOME. ABOUT 10:40 PM. RECEIPT SHOWS THAT HE HAD CHECKED OUT AT 10:53 PM. HE TELLS ME THAT HE ENTERED MY CAR ABOUT 3 MINUTES LATER, BECAUSE IT WAS PARKED CLOSE TO THE STORE, HE LOADED THE SHOPPING BAGS INTO THE TRUNK OF THE CAR AND GOT IN AND STARTED THE CAR AND BACKED OUT FROM THE PARKING SPACE, AND THEN WENT FORWARD HE STATES IT WAS ABOUT NO MORE THEN 25 YARDS, WHEN HE NOTICED THAT THE CARS TRANSMISSION, AT FIRST HESITATED TO SHIFT, AND THEN MADE A SLIGHT JERK TO THE NEXT GEAR, THEN JERKED ONCE AGAIN SLIGHTLY. HE TELLS ME THAT HE THEN STOP THE CAR, AND STARTED AGAIN FORWARD, AND AT THIS TIME, HE DID NOT FEEL ANY PROBLEMS, SO I AGAIN STOPPED THE CAR, AND PUT IT INTO REVERSE. AND BACKED UP AT 4 MPH, HE DID NOT NOTICE ANY PROBLEMS. HE AGAIN STOPPED THE CAR, AND THEN DROVE AGAIN FORWARD AT 10 TO 15 MPH WITH NO PROBLEM TO HOME. 01/20/2015 I GOT INTO MY CAR WITH MY BOYFRIEND TO GO TO WORK, 915 AM. BOYFRIEND DRIVING. WE DROVE MY CAR OUT OF THE APARTMENT COMPLEX WHERE I RESIDE, AND DID NOT NOTICE A SHIFTING PROBLEM, UNTIL WE ENTERED THE STREET, AND THAT IS WHEN THE CAR HESITATE TO SHIFT UPON ACCELERATION, AND THE ENGINE REVVED UP LOUDLY, AND THEN JERKED INTO GEAR. AT THE FORD DEALERSHIP MY BOYFRIEND TOLD THE SERVICE ADVISER ABOUT THE ISSUES WITH THE CARS TRANSMISSION, AND HE WAS TOLD BY THE SERVICE ADVISER, THAT FORD KNOWS ABOUT THE ISSUE, AND HAD ISSUED A SERVICE BULLETIN. HE THEN WENT ON TO STATE THAT THE FORD SERVICE BULLETIN STATES THAT THE PROBLEM IS CAUSED MY A FAULTY TRANSMISSION CONTROL MODULE, AND ALSO A INTERNAL LEAK IN THE CLUTCH HOUSING ON THE TRANSMISSION, AND THAT FORD WILL ONLY REPAIR THE ISSUE AT 1,500 MILES, NOT BEFORE THAT TIME. HE ALSO STATED THAT THE TRANSMISSION COULD BE COMPUTER TUNED TO HELP STOP THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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