Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#11165703January 3, 2019
WHEELS
AFTER HAVING A FLAT TIRE, I FIND THAT THE INCLUDED LUG WRENCH WILL NOT FIT THE LUG NUTS. AFTER A GOOD SAMARITAN STOPPED TO HELP ME, AND HAD A 4 WAY WRENCH, WE FOUND THAT THE LUGS WOULD JUST SPIN. THEY WOULD NOT LOOSEN OR TIGHTEN. AFTER 3 HOURS ON THE SIDE OF THE ROAD, AND 3 PHONE CALLS TO THE LOCAL FORD DEALER, HE TOLD US THE LUGS HAD AN OUTER LAYER THAT WOULD SWELL OVER TIME CAUSING THIS PROBLEM. WE HAD TO PUT A SOCKET ON THE LUG NUT AND BEAT THE SOCKET ON, TO SQUEEZE DOWN THE OUTER LAYER ONTO THE ACTUAL LUG. IF NOT FOR SOMEONE ELSE'S KINDNESS, I WOULD'VE BEEN STUCK ON THE SIDE OF THE ROAD, HAVING TO CALL A TOW TRUCK, FOR A SIMPLE NAIL IN MY TIRE. LUG WRENCHES AND SPARE TIRES HAVE NO PURPOSE WHEN YOU CANNOT GET THE LUGS OFF. AFTER HAVING THIS PROBLEM AND RESEARCHING IT, I HAVE FOUND THIS TO BE A PROBLEM WITH ALMOST ALL FORD MODEL VEHICLES, AND SO FAR, NOTHING HAS BEEN DONE TO FIX IT. THIS IS A MENTAL AND PHYSICAL HAZARD THAT CAN EASILY BE FIXED BY SOLID LUG NUTS INSTEAD OF THE JUNK THAT IS STILL BEING USED BY FORD. NOW I HAVE OUT OF POCKET EXPENSES TO REPLACE LUGS, BECAUSE OF A BAD DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163308December 24, 2018
ENGINE, FUEL/PROPULSION SYSTEM
AFTER FILLING THE CAR WITH FUEL, CAR TRIES TO STALL AND DROP RPM'S WHILE IDLING. CAR STALLED TWICE WHILE ROLLING TO A RED LIGHT AFTER FILLING UP. PROBLEM GOES AWAY AFTER 10-15 MINUTES OF DRIVING. RPM WHILE IDLING IS HIGHLY UNPREDICTABLE AFTER FILLING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162644December 20, 2018
UNKNOWN OR OTHER
MY VEHICLE WAS STATIONARY, I OPENED MY DRIVER SIDE PASSENGER DOOR TO LET MY YOUNG SISTER INTO THE BACK SEAT AND THE DOOR WOULD NOT CLOSE AND LOCK INTO PLACE. THERE WAS NO VISUAL ISSUES WITH THE DOOR, BUT FROM THIS POINT ON I WAS UNABLE TO SECURELY CLOSE MY DOOR. I BELIEVE THIS IS A DOOR LATCH SAFETY ISSUES, WHICH HAS BEEN IDENTIFIED IN OTHER FORD MODEL CARS. *DT *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162123December 17, 2018
ENGINE
FORD IS SAYING THAT THEY HAVE THE PARTS TO COVER THIS RECALL, BUT THEY ARE ON BACKORDER AND HARD TO GET, AND THE DEALERS DO NOT RECEIVE ADEQUATE PARTS TO DO THE JOB, NOR ARE THEY GETTING THE PROPER INSTRUCTIONS OR TRAINING TO DO THE JOB. MY CAR HAS BEEN IN FOR 25 DAYS, ON A JOB THAT IS SUPPOSED TO TAKE 5 HOURS, AND THERE IS NO WORD ON WHEN OR IF IT WILL EVER BE COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161819December 16, 2018
STEERING
INTERMEDIATE STEERING SHAFT FAILURE AT 42,000 MILES. UPPER JOINT HAS FAILED.THIS COMPRISES STEERING GREATLY. NEW PART ORDERED REPLACING MYSELF AS THIS IS NO LONGER UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160922December 12, 2018
POWER TRAIN, UNKNOWN OR OTHER
FORD COMPANY KNOWINGLY PUT FAULTY A TRANSMISSION IN THEIR VEHICLES. TO REMEDY THE SITUATION THEY THEN GAVE AN EXTENDED WARRANTY FOR THE TRANSMISSION, BUT WHEN TAKE YOUR CAR TO A FORD DEALERSHIP THEY REFUSE TO REPAIR THINGS THAT PART OF THE TRANSMISSION. THIS IS VERY MISLEADING TO CONSUMERS AND A HAZARD FOR ME AND MY CHILDREN SAFETY ON THE ROAD. THE GEARS SHIFT WHILE IN MOTION, WHICH HAS ALMOST SEVERAL TIMES CAUSED OTHER VEHICLES TO HIT ME. WHEN AT A STOP PULLING OFF IT WILL BARELY ACCELERATE OR GIVE A JERKING ACCELERATION, WHICH IS AWFUL WHEN PEDESTRIANS ARE NEAR. ALL OF WHICH HAPPENS SPORADICALLY ON THE HIGHWAY OR IN CITY TRAFFIC. THIS HAS BEEN A CONTINUOUS PROBLEM 2 YEARS AND THUS FAR I'VE TAKEN MY VEHICLE TO THREE DIFFERENT FORD DEALERSHIP AND NONE ARE WILLING TO UPHOLD THE FORD WARRANTY AND/OR ADDRESS THE ISSUE THAT FORD KNOWS IS A HAZARD. IN CLOSING, I RECEIVED NOTICE ABOUT AN SETTLEMENT REGARDING THIS VEHICLE, I RECEIVED NOTHING AND I'M STUCK WITH A VEHICLE NO ONE WILL REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155669December 3, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 40 MPH, THE VEHICLE WOULD JERK WITHOUT WARNING. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO MULLINAX FORD (LOCATED AT 1551 E SEMORAN BLVD, APOPKA, FL 32703, (888) 218-7505), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152879November 20, 2018
POWER TRAIN
TCM CIRCUIT FAILURE. FAULTY TRANSMISSION THE SOFTWARE HAS BEEN UPDATED ON THIS VEHICLE TWICE AND I AM STILL AS OF NOVEMBER 20, 2018 , HAVING DIFICULTY WITH THE SHIFT TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150900November 12, 2018
ELECTRICAL SYSTEM, POWER TRAIN
MILEAGE 48000 NOW ON 3RD RADIATOR COOLING FAN. FAN STOPS WITHOUT WARNING LEADING TO OVERHEATING AND LOSS OF AC. TRANSMISSION- CLUTCHES SLIPPING CAUSING ERRATIC ACCELERATION. UNSAFE TO DRIVE ON HIGHWAYS. 3RD SET OF CLUTCHES IN CAR NOW AND REVERSE IS BECOMING ERRATIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150076November 8, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING AND MY DOOR FLEW OPEN. I'VE OWNED THE CAR 4 YEARS. I'VE HAD 2 TRANSMISSION CLUTCHES REPLACED, 2 SYNC SYSTEMS REPLACED, THERE HAVE BEEN OTHER PARTS BUT I DON'T HAVE THAT INFO AT THE MOMENT. THERE HAVE BEEN 8-9 PARTS IN TOTAL. SOME OF THE RECALLS I HAVE RESEARCHED WERE BEFORE I WAS SOLD THE CAR. I HAVE CONTACTED FORD MOTOR COMPANY AND WAS TOLD IF I DIDN'T LIKE IT, DON'T BUY ANOTHER FORD. I JUST HAD THE LATEST TRANSMISSION CLUTCH AND SYNC REPLACED A FEW MONTHS AGO AND ASKED ABOUT ANY CURRENT RECALLS AND WAS TOLD NONE AT THE MOMENT. I HAD MY WARNING LIGHT SENSOR CHECKED LAST MONTH BECAUSE IT CAME ON WHILE I WAS DRIVING. I WAS TOLD NOTHING WAS FOUND AND THEY RESET THE LIGHT. IT CAME BACK ON. STILL NOTHING FOUND. I HAVE CONTACTED THEM REPEATEDLY ONLY TO RECEIVE NO HELP. THESE CARS SHOULD'VE NEVER BEEN SOLD LIKE THIS MUCH LESS ALLOWED TO REMAIN ON THE ROAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143706October 29, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2014 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, SHE STRUCK A VEHICLE ON THE FRONT PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND HER GRANDDAUGHTER SUSTAINED SEAT BELT CONTUSIONS AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE TOW YARD AND THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO BEING A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11142392October 24, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS. THE CONTACT CALLED FORD OF CLERMONT AT (352) 394-6161 (LOCATED AT 1101 EAST HIGHWAY 50, CLERMONT, FL 34711) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT TOOK THE VEHICLE TO FORD OF CLERMONT ON THREE OCCASIONS TO HAVE THE KEY FOB REPROGRAMMED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS8682632-M9N1L6. THE APPROXIMATE FAILURE MILEAGE WAS 28,858.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139627October 11, 2018
ENGINE
COOLING SYSTEM FAILS ON THE CAR WITHOUT WARNING. THE TEMPERATURE GAUGE AND OVER TEMPERATURE WARNING LIGHT DO NOT INDICATE / COME ON UNTIL THE ENGINE FAILS AND THE VEHICLE LOOSES POWER. I HAVE HAD TO REPLACE THE ENGINE TWO TIMES. EACH TIME THERE WAS NO INDICATION OF LOW COOLANT OR OVERHEATING CONDITION. MY CAR WAS AT HIGHWAY SPEED AND LOST POWER AND SHUT OFF WITHIN SECONDS LEAVING NO TIME TO SAFELY PULL OFF THE ROAD. BOTH TIMES I WAS ON A STATE HIGHWAY WITH LITTLE TO NO BERM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133543October 5, 2018
STRUCTURE:BODY
PASSENGER REAR DOOR STOPPED CLOSING., WHILE MOVING, CANNOT CLOSE BECAUSE LATCH WILL NOT ENGAGED, AND SECURE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133043October 3, 2018
FUEL/PROPULSION SYSTEM
MY FUEL PUMP SEIZED UP ON BYPASS N STALLED OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131608September 25, 2018
STRUCTURE:BODY
LEFT REAR DOOR FAILED TO CLOSE AND LATCH RENDERING THE VEHICLE UNSAFE TO DRIVE ON 9/21 - THANKFULLY WHILE PARKED IN OUR DRIVEWAY. CONTACTED SUNLAND FORD IN VICTORVILLE, CA AND WE WERE TOLD THAT THE PART THAT FAILED WAS UNDER RECALL. ARRIVED AT THE DEALERSHIP THAT AFTERNOON ONLY TO FIND THAT THE RECALL PERIOD ENDED 60 DAYS BEFORE OUR VEHICLE WAS MANUFACTURED. WE BELIEVE THAT THEY ARE RELATED AND THAT THE RECALL SHOULD BE EXTENDED AGAIN AS WE LEARNED IT HAD BEEN EXTENDED ONCE BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130043September 18, 2018
VEHICLE SPEED CONTROL
MY CAR IS HAVE ISSUES WITH THE TRANSMISSION SLIPPING. THE CAR WILL NOT ACCELERATE PROPERLY AND JERKS AGGRESSIVELY. I THEN CHECKED THE FOR WEBSITE AND THERE IS AN OPEN RECALL FOR THE TRANSMISSION CONTROLL MODULE.I CALLED MY LOCAL FORD DEALER AND THEY WILL NOT WORK ON THE TRANSMISSION BECAUSE MY CAR HAS A SALVAGED TITLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129873September 17, 2018
UNKNOWN OR OTHER
DEFECTIVE TRANSMISSION;THE CAR HESITATES AND SPUTTERS WHEN YOU ACCELERATE, AS IF IT IS GOING TO SHUT DOWN COMPLETELY. LAST YEAR, I RECEIVED NOTICE OF LAWSUIT FILED IN CALIFORNIA AS TO THE DEFECTIVE TRANSMISSION AND WAS TOLD THAT I COULD SETTLE WITH A DISPUTE RESOLUTION SPECIALIST WHICH DENIED ME THE REPURCHASE/REPLACEMENT BECAUSE I HAVE A 5 YEAR WARRANTY. THE TRANSMISSION IS DEFECTIVE AND CANNOT BE FIXED, IT DOES NOT MATTER IF THE WARRANTY IS 5 YEARS OR MORE. THE TRADE-IN VALUE OF THIS CAR IS SO LOW, I CANNOT AFFORD TO PURCHASE ANOTHER VEHICLE. I JUST WANT ALL TO KNOW THAT FORD DOES NOT STAND BEHIND THEIR DEFECTIVE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124762September 6, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL SCREECHING AND GRINDING NOISE WHEN THE BRAKE PEDAL WAS APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKES AND CALIPERS NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 32,180. *TT CONSUMER STATED MECHANIC HAD REPLACED THE BRAKES BUT REPLACED AGAIN 6 MONTHS LATER. UPDATED 11/27/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124280September 4, 2018
STRUCTURE:BODY:DOOR
TLA* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT ATTEMPTED TO CLOSE THE FRONT DRIVER'S DOOR, BUT IT WOULD NOT CLOSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: CASE-[XXX]. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *DT *TP "PARTS OF THIS DOCUMENT HAVE BEEN TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOE), 5 552(B)(6)."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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