Ford F-350 Complaints (2018)

205 consumer complaints on file.

#11459874April 6, 2022
SUSPENSION
my 2018 f350, has a very violent shake when driving 60 mph and above, I was driving when i hit a dip in the highway and the steering wheel started shaking real hard, I felt like i was gonna lose control it was wobbling violently. I took it into the repair shop where they to where able to mimic the issue. this issue just happened out of know where, with no warning.. i can see easily how this will be a safety issue to any one having this same problem wile driving, and a safety issue for others driving next to me..ford has told me they are aware of this issue but have done nothing to fix this safety issue..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459280April 1, 2022
UNKNOWN OR OTHER
Experienced violent wobble of my F350 when over 60mph. Hit a bump in the road and had to slow down in order for it to stop. Had to pull over to the side of the road in traffic to avoid an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459006March 30, 2022
WHEELS
Lug Nuts "swell" up and are not easy to remove. I have not had a flat on the side of the road, yet, but I can forsee huge problems trying to remove these Swollen Lug Nuts in a bad situation. Contacted Ford Service since I have an extended warranty, but they would not cover giving me replacement Lug Nuts. Bad Design + Bad Service policy = Stranded Customer in Bad Situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453826February 24, 2022
STEERING, SUSPENSION
While driving on the interstate at approximately 65 miles an hour the steering wheel began to violently shake back-and-forth and causing me to lose control of the vehicle. The first time this occurred it was relatively short-lived and lasted maybe 15 seconds as a slowed. At that time I was unsure what I had just experienced and then noted it a second time up at which I had to pull the car to this over to the side of the road and stop. The last event occurred and was prolonged with really an inability to steer the vehicle I was able to stop it. I went home and started to find someone who would repair this. When describing it to the service center I was told that this is become known as the death wobble and he recommended I get it in for repair. I looked online at videos describing the death wobble this was exactly what happened to my vehicle. This is a horrendous safety issue that will likely take several lives until this gets reported and these vehicles repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450595February 5, 2022
SUSPENSION, LANE DEPARTURE: ASSIST
Ford starts to shake and lose control going over uneven pavement… causing me to have to slam on brakes to keep the violent shaking from persisting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448240January 20, 2022
WHEELS:RIM, TIRES:VALVE
The contact owns a 2018 Ford F-350. The contact stated that while driving 60-65 MPH, the TPMS warning light illuminated. The contact stated that air was added; however, the failure reoccurred shortly after. The contact became aware that the TPMS warning light would frequently illuminate shortly after adding air to the tires. The vehicle was taken to an independent mechanic who diagnosed that there was corrosion between the rim and the valve stem, and that the valve stem was no longer sealed. The independent mechanic replaced the metallic valve stem with a rubber valve stem; however, the failure had been reoccurring on 5 of the 6 rims. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to the dealer who informed the contact that they did not have the equipment to repair the vehicle. The contact notified a second dealer; San Tan Ford (1429 E Motorplex Loop, Gilbert, AZ 85297) who informed the contact that the vehicle would be repaired at his own expense. An appointment was scheduled. The vehicle was not repaired. The failure mileage was approximately 35,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447155January 12, 2022
SUSPENSION
The contact owns a 2018 Ford F-350. The contact stated that while driving at undisclosed speeds on two separate occasions, the vehicle was shaking violently and experienced the death wobble. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,426.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444235December 18, 2021
SUSPENSION
I lost control of my F350 when I was at 50 MPH. It started to shake uncontrollably when I hit a bump in the road… I tried to break and it got worse.. so I took my foot off the gas, ended up of the side of the road. I called back to our mechanic and he said it was safe to drive under 40 MPH. (He looked up the problem and found all the related incidents with the f series trucks…) Since then the have replaced the parts that Ford said to replace… and the truck is still up drivable.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11442955December 7, 2021
ENGINE
Engine caught fire. Vehicle is waiting to be inspected to determine what caused the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11441249November 22, 2021
SUSPENSION, STEERING
The contact owns a 2018 Ford F-350. The contact stated while driving 73 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering damper to be replaced. The vehicle was repaired but continued to experience a failure. The contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated she had experienced the failure three times. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441079November 19, 2021
SUSPENSION, STEERING
While traveling approximately 60 MPH on a divided four lane road the truck drove over a small bump (crack/pothole) in the road, immediately following the truck started to develop a suspension wobble that resonated through the steering wheel and increased in amplitude quickly. I quickly identified what was happening and applied a liberal amount of braking which caused the wobble to subside immediately. I spoke to my dealer and they are going to replace the steering (redesigned per the dealer) damper as a starting point. The road condition at the time of issue was cool and dry. My biggest concern is what would have been the outcome if a less experienced person was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440698November 16, 2021
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Tailgate opened while driving on interstate, this has happened two times in the last 2 months. I have already had the recall repairs done for this issue but it is still happening. The Ford dealer can not find a cause. There is no way to know when the tailgate has opened until something falls out of the back of the truck and other driver alerts you of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439147November 3, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
The tailgate continues to open randomly while driving or backing up the truck. The recall for this was completed but the issue continues to occur. Most recently this caused $525 worth of damage to my 5th wheel camper and $450 worth of damage to my tailgate. This is very dangerous and should be addressed by Ford immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439284November 3, 2021
STEERING, SUSPENSION
Above 50 Miles Per hour...hitting any irregularity on the pavement such as expansion joints, potholes, road joints causes the front end to vibrate violently making the truck very difficult to handle. I took it to the dealership once,(Phil Long Ford in Colorado Springs) and they replaced the steering stabilizer. It seemed that just masked the problem. 10k miles later the problem has come back and is getting worse and worse making me not even want to drive the truck anymore as it feels unsafe on the highway. Also going around bends in the highway, as low as 40MPH the truck skips across expansion joints, bucking sideways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433377September 17, 2021
ELECTRICAL SYSTEM
My 2018 F-350 is on its way back to the dealership for the 4th time in 2 years for the same reoccurring problem with the alternators. About every 6 months the trucks starts flashing nearly all of the engine warning lights, shuts off all auxiliary components, (radio,AC,interior lighting) and then continues to cycle on and off for the duration of that trip. That's a lot of fun at 75 miles an hour at night! Something has to change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432043September 7, 2021
UNKNOWN OR OTHER
The navigation, gps, phone sync, clock…Apim…it doesn’t work! The clock is off time Everytime you restart the truck, navigation does t work, gps does t work, the screen goes black, will not pick up a phone call. Nothing on the screen works, radio doesn’t work ..it comes on, but trouble changing stations. I’m waiting for the Ford dealer to get the chip In and next week they are fixing it, hopefully. But other vehicles are having problems with it and have recalls on them….why doesn’t my truck have a recall ? My warranty/insurance has to take care of it and I have to pay my deductible…..but I shouldn’t because it should be recalled like the other model fords.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431573September 3, 2021
SUSPENSION:FRONT
Problem known as the death wobble. I had my local Ford dealership “fix”this problem problem once when the vehicle was still under warranty. That was 10 months ago. Now the problem is back. 1 month ago The Ford dealership charged me $250 to “fix” the problem again. The new part(s) did not help. Now they want to charge me another $500+ to “fix” the problem again. If you search for the “death wobble” on the Internet there is lots of information and even news stories regarding this. My vehicle shakes so violently that I have have to pull off the road many times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431124August 30, 2021
STEERING
The contact owns a 2018 Ford F-350. The contact stated that the steering damper assembly failed. The contact stated while driving 40 MPH, the vehicle hit a bump in the roadway and the vehicle violently started to shake and wobble. The contact also stated that when the vehicle was driven on uneven pavement, the vehicle would also wobble and shake violently out of control. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering link tie rod damper assembly was faulty. The dealer repaired the vehicle however, the repair failed to fix the vehicle. The manufacturer was made aware of the failure. The failure mileage was 34,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427453August 2, 2021
FUEL SYSTEM, OTHER:FUEL FILTER
I developed a diesel fuel smell coming from under the hood. They traced it down to the engine fuel filter on top of the engine. The filter housing is made of plastic. The filter housing failed and the top came loose/cracked spewing fuel all down the drivers side of the engine. I was afraid it cause a fire and was able to get it in to the dealership. Because it's considered a " wear / replacement item " they charged me for it. My issue is if the housing failed with no distress from an outside source, why isn't Fird addresing this issue? Obviously the integrity of the top fuel filter is in question and should be considered a serious safety concern!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421204June 16, 2021
STEERING
I have had numerous times where I am driving between 25-70 mph and run over a small bump in the road and the truck front end begins to shake violently until I am able to slow down to around 10-20mph. Steering is difficult and it has caused near accidents with people almost hitting me from behind because I have to slow down quickly for no apparent reason to gain control of the car, and they are not expecting the quick slow down. This is a well documented condition Ford is aware of called "death wobble". I did have a recall to replace some "dampening part" but it has not helped and now the vehicle seems much worse and will start to shake with the slightest of bump or even when applying the brakes quickly. This began within 6 months of ownership and has continued frequently to current date of this report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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