Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11065640January 29, 2018
ELECTRONIC STABILITY CONTROL (ESC)
TRUCK SHUTS DOWN ALL ELETRICAL LIGHTS,RADIO ,HEATER .GAGES FOR ABOUT 8 TO 15 SECTIONS AT RANDOM LOSE LIGHTS ETC ALL ELECTRIC FUNCTIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065018January 26, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION SWITCH AND WAS UNABLE TO RELEASE WHEN THE VEHICLE WAS TURNED OFF. FORD MOTOR COMPANY DEALER WAS CONTACTED (1 AMERICAN RD, DEARBORN, MI 48126 (313) 322-3000) AND THE CONTACT WAS ADVISED TO BRING THE VEHICLE TO THE LOCAL FORD DEALER FOR DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS ADVISED THE VEHICLE HAD IGNITION FAILURE DUE TO AN UNKNOWN CAUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. FAILURE MILEAGE WAS 10,422.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064071January 22, 2018
WHEELS
THIS IS A PROBLEM WITH DUEL REAR WHEEL TRUCKS THE HIGH PRESSURE VALVE STEMS ARE FAILING CAUSING RAPID AIR LOSS TO FRONT AND REAR OUTER WHEELS ( ALUMINUM RIMS ) THIS WILL CAUSE TIRE FAILURE RESULTING IN CRASH AND OR ROLL OVER THIS HAS HAPPENED IN MOTION AND STATIONARY *BF *BF *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062744January 14, 2018
STEERING
EXPERIENCED EXTREME AND UNCONTROLLABLE VIBRATION IN THE STEERING WHEEL AND THROUGHOUT THE ENTIRE TRUCK (DEATH WOBBLE). THIS HAPPEN TWICE ON THE SAME DAY, 14 JANUARY 2018. THE FIRST OCCURRENCE WAS AT 70 MPH AND IT DID NOT STOP UNTIL THE VEHICLE SLOWED TO 50 MPH. THE SECOND OCCURRENCE WAS AT 60 MPH AND DID NOT STOP UNTIL THE VEHICLE SLOWED TO 45 MPH. APPLYING THE BRAKES MADE IT WORSE. THE VIBRATIONS WERE SO INTENSE IT PULLED A MUSCLE IN MY NECK. BOTH OCCURRENCES WERE RIGHT AFTER HITTING A BUMP IN THE ROAD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11057834January 1, 2018
VISIBILITY/WIPER
FORDS" BUMPER TO BUMPER WARRANTY' DOESN'T GO "MIRROR TO MIRROR" ON NOV 22, 2017 I BOUGHT THE 2017 F-350 LARIAT SUPER DUTY. NICE TRUCK, IT'S THE 8TH FORD TRUCK I HAVE BOUGHT NEW AND UNTIL NOW HAVE NEVER HAD A MAJOR PROBLEM THAT THEY DIDN'T STAND BEHIND UNTIL THIS ONE. AT 700 MI ON A FAMILY OUTING TO WASHINGTON DEC 8TH, MY WIFE REMARKED THAT SHE COULD SMELL SOMETHING BURNING AND I TOLD HER IT WAS PROBABLY PAINT OFF THE ENGINE. I HAD TURNED ON THE MIRROR DEFROST. ON ARRIVAL TO OUR DESTINATION MY SON DISCOVERED THE FRAMES HAD MELTED. SENT PICTURES TO SERVICE DEPT. AT DEALERSHIP. TECH SENT TEXT BACK "DO NOT USE MIRROR HEATERS AGAIN". I CALLED AND HE SAID DEALERSHIP WOULD REPLACE WHEN WE RETURNED. THEY PICKED IT UP ON FRIDAY THE 15TH AND MIDDAY I GOT A PHONE CALL FROM SERVICE MANAGER STATING THAT HE WASN'T A VERY GOOD NANCY DREW BUT THEY WERE NOT GOING TO WARRANTY THEM AS THEY THOUGHT THEY WERE VANDALIZED ( AT 70 MPH YOU WOULD HAVE THOUGHT ONE OF THE FOUR OF US WOULD HAVE NOTICED IT ) HE TOLD ME TO TURN IN TO MY INSURANCE. I REMARKED THAT IT WASN'T AN INSURANCE PROBLEM, TO STATE FARM AGENTS CREDIT THEY TOLD ME TO TAKE TO ANOTHER DEALER AND THEY WOULD COLLECT REPAIR COST FROM MANUFACTURE. WOULDN'T IT BE GREAT IF A WARRANTY WAS JUST THAT? WHEN I TOLD SERVICE MANAGER THAT I WAS GOING TO FILE A CLAIM WITH THE OREGON DOJ UNDER THE LEMON LAW, HE BLEW ME OFF. I TOOK TO ANOTHER DEALER AND HE TOLD ME ALBANY ONE HAD PLACED A "FLAG" ON IT MAKING IT IMPOSSIBLE FOR ANYONE ELSE TO EVEN LOOK AT IT BUT CAUTIONED ME TO NOT PARK IN MY GARAGE IN CASE OF FIRE UNTIL ISSUE WAS ADDRESSED. CALLED FORD CUSTOMER SERVICE AND THEY ASSIGNED ME A "CASE NUMBER". 1400 MI. ON A 72K TRUCK AND NO MIRROR DEFROST. WE CURRENTLY OWN 9 FORDS, LOYALTY DOESN'T ACCOUNT FOR MUCH ANYMORE. WARRANTY MUST NOT BE ANY WIDER THAN THE BUMPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057173December 28, 2017
SUSPENSION
WOBBLE/OSCILLATION- VIOLENT FRONT WHEELS WOBBLING, STEERING SHAKING SO VIOLENT CAN'T CONTROL. DIFFERENT ROADS, MPH-USUALLY ABOVE 60. TO BRING UNDER CONTROL MUST BRAKE HARD AND TRY TO GET OFF ROAD & GET BELOW 30MPH. EXTREME SAFETY ISSUE. WOBBLE HAS HAPPENED ON ALL TYPES OF ROADS, USUALLY STARTS WITH AN EXPANSION JOINT, POT HOLE,BRIDGE END OR BUMP IN ROAD. MORE OFTEN IF ON A CURVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055867December 21, 2017
VISIBILITY/WIPER, UNKNOWN OR OTHER
2017 F350 BACK WINDOW EXPLODED. THE VEHICLE WAS STATIONARY, PARKED IN A DRIVEWAY IN A SUBDIVISION. I REMOTE STARTED MY TRUCK WITHIN 5 MINUTES BEFORE I OPENED THE BACK DRIVERS CREW CAB DOOR TO PUT A BAG ON THE FLOOR. WHEN I SHUT THE DOOR, THE BACK WINDOW EXPLODED AS THE DOOR CLOSED. THE OUTSIDE TEMPERATURE WAS AROUND 23 DEGREES F. I BELIEVE THE SUDDEN CAB PRESSURE OF SHUTTING THE DOOR, COMBINED WITH COLDER TEMPERATURES AND A DEFECT IN THE GLASS OR GLASS INSTALLATION IS THE ROOT CAUSE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052225December 4, 2017
SUSPENSION
DEATH WOBBLE- VIOLENT FRONT WHEELS WOBBLING, STEERING SHAKING SO VIOLENT CAN'T CONTROL. DIFFERENT ROADS, MPH-45,60,65,70. TO BRING UNDER CONTROL MUST BRAKE AND TRY TO GET OFF ROAD & GET BELOW 20MPH. EXTREME SAFETY ISSUE. DEATH WOBBLE HAS HAPPENED ON ALL TYPES OF ROADS, USUALLY STARTS WITH AN EXPANSION JOINT, POT HOLE OR BUMP IN ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045376November 11, 2017
UNKNOWN OR OTHER
I WENT TO PICK UP MY TRAILER IN MY BRAND NEW (1000 MILES) 2017 FORD 350 SUPER DUTY TRUCK. I WAS UNABLE TO ATTACH MY EXISTING STANDARD TRAVEL TRAILER SAFETY CHAINS TO THE TRUCK PROPERLY. THE 2017 FORD SUPER DUTY 2 1/2" 15K HITCH SIMPLY DOES NOT ALLOW THE PROPER CONNECTION OF ANY STANDARD TRAVEL TRAILER SAFETY CHAIN. THE INDUSTRY STANDARD SIZE OF CLEVIS HOOK ON TRAVEL TRAILERS IS 5/16". NONE WILL SAFELY CONNECT AND CLOSE AROUND THIS PARTICULAR FACTORY HITCH. THE NEXT SIZE UP OF THESE HOOKS IS 3/8", AND IT IS TOO LARGE TO FIT THROUGH THE OPENING FREELY. THE HITCH IS RATED AT 15000 POUNDS. THERE IS NO WAY SAFETY HOOKS RATED TO THAT WEIGHT WILL ATTACH IN THESE SMALL ODDLY SHAPED HOLES. I HAVE NOW TRIED 4 DIFFERENT (PROPERLY RATED) HOOKS. NONE WILL ATTACH PROPERLY TO THIS FACTORY HITCH. I RETURNED TO THE DEALERSHIP. THEY NO RECOMMENDATIONS TO SAFELY ATTACH THE CHAINS. I EVEN TRIED SEARCHING FOR WHAT OTHERS HAVE DONE TO SOLVE THIS ON THE INTERNET. PEOPLE ARE RANDOMLY SELECTING ITEMS, PROPERLY RATED OR NOT, TO ATTACH THEIR SAFETY CHAINS, BECASUE THERE DOES NOT APPEAR TO BE A SOLUTION. FAILURE TO PROPERLY CONNECT TRAILER SAFETY CHAINS IS A SERIOUS SAFETY ISSUE. THIS COULD LEAD TO TRAILERS BREAKING FREE OF THE TOW VEHICLE. I APOLOGIZE, BUT I DON'T HAVE A PICTURE WITH THE 5/16" HOOKS. SUFFICE TO SAY THEY WILL GO THROUGH THE HOLES, BUT ARE FURTHER FROM BEING ABLE TO CLIP SAFELY THAN THE LARGER 3/8" HOOKS. NOTE: THE OPTIONAL/LARGER FORD 3" 22K HITCH HAS LARGER HOLES AND ALLOWS PROPER CONNECTION OF INDUSTRY STANDARD TRAVEL TRAILER SAFETY CHAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033302October 13, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS AS DESIGNED WITH DAYTIME LIGHTS INSTALLED ARE VERY BRIGHT AND BLINDING TO ONCOMING VEHICLES AND VEHICLES IN FRONT OF THESE TRUCKS. THEY ARE AS BRIGHT AS A NORMAL CAR'S HIGH BEAMS. THIS IS ON THE NEW FORD SUPER DUTY TRUCKS, NOT F150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020343August 29, 2017
SERVICE BRAKES, ENGINE
FORD E-350 2017 HAS A BRAKE PROBLEM. I DROVE AROUND TRIP FROM BALTIMORE TO BOWIE, MD WHERE SELF STORAGE ZONE PLACE. WITH THE VEHICLE, I WAS NOT ABLE TO STOP THE VEHICLE BEFORE THE VEHICLE RAN THROUGH THE GATE ITSELF. BRAKE WAS FROZEN AND UNABLE TO PRESS THE BRAKE BUT THE BRAKE WAS RELEASED AFTER THE GATE WAS BROKEN THEN I STOPPED IT IMMEDIATELY. ITS ENGINE POWERFUL RUN SLOW ITSELF DESPITE I STOPPED IT BUT IT CONTINUED TO RUN THROUGH GATE DESPITE I APPLIED THE BRAKE. THERE WAS SKID ON THE ROAD THOUGH BRAKE WAS NOT WORKING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11004227July 11, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 70 MPH, A NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE TAILGATE HAD ERRONEOUSLY OPENED. THE LOCAL DEALER (OSSEO FORD OF OSSEO, WISCONSIN) WAS NOTIFIED OF THE FAILURE AND REPLACED THE TAILGATE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000. UPDATED 08/28/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001169June 24, 2017
EXTERIOR LIGHTING
THIS DEFECT APPLIES TO ALL 2017 AND 2018 MODEL YEAR FORD F-250, F-350, F-450, AND F-550 TRUCKS WITH STANDARD HALOGEN HEADLIGHTS. AS EQUIPPED, THESE TRUCKS ILLUMINATE FOUR REPLACEABLE BULBS LOW BEAMS, AND FOUR REPLACEABLE BULB HIGH BEAMS, BOTH IN EXCESS OF THE MAXIMUM OF 2 TOTAL SPECIFIED IN S10.15.1: "A SYSTEM MUST PROVIDE IN TOTAL NOT MORE THAN TWO UPPER BEAMS AND TWO LOWER BEAMS AND MUST INCORPORATE NOT MORE THAN TWO REPLACEABLE LIGHT SOURCES IN EACH HEADLAMP."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984283May 8, 2017
ELECTRICAL SYSTEM
THE 2017 FORD SUPERDUTY TRUCKS HAVE A REMOTE TAILGATE RELEASE IN THE LARIAT AND KING RANCH MODELS. THE TAILGATE OF MY TRUCK AND OTHERS HAVE DROPPED WITHOUT ACTION FROM THE USER. THIS MAKES THESE VEHICLES UNSAFE WHEN CARRYING CARGO THAT IS ONLY SECURED BY THE TAILGATE OR WHEN TOWING 5TH WHEEL TRAILERS. MINE HAS DROPPED SOME 16 TIMES SINCE NOVEMBER. APPARENTLY FORD DEALERS ARE UNIVERSALLY BLAMING THE OPERATORS FOR ACCIDENTALLY PUSHING THE TAILGATE BUTTON TWICE ON THE FOB. HOWEVER, I HAD AN ACCIDENT ON MAY 6TH, WHEN I COULD NOT HAVE PUSHED THE BUTTON ON THE FOB. THE TAILGATE DROPPED, AFTER I DROVE OVER 65 MILES ON MOUNTAIN ROADS - JUST AS I WAS ENTERING AN INTERSTATE ON-RAMP. MY TRUCKS TAILGATE AND MY 5TH WHEEL CAMP TRAILER WERE BOTH DAMAGED. FORTUNATELY I WAS NOT IN TRAFFIC. THE DAMAGE TO THE 5TH WHEEL WAS JUST UNDER THE PROPANE TANKS AND NEAR THE MAIL POWER BUS. I AM CHANGING THE TRUCK WIRING TO DISCONNECT POWER TO THE TAILGATE, BUT THIS IS REALLY NOT A SATISFACTORY FIX. ON LINE I FOUND AT LEAST 3 OTHER INSTANCES OF THIS PROBLEM. WHETHER THE OPERATORS AND UNKNOWINGLY ACTIVATING THE TAILGATE RELEASE OR THE FOBS ARE FAULTY OR THE ELECTRICAL SYSTEMS ARE FAULTY OR WHATEVER THE CAUSE, THE RESULT IS A HAZARD THAT CAN CAUSE LOSS OF VEHICLE/ TRAILER CONTROL OR THE DROPPING OF CARGO ON THE HIGHWAYS. THIS IS A HAZARD THAT NEEDS FIXING BY FORD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904882September 9, 2016
FUEL/PROPULSION SYSTEM
FUEL LINE DISCONNECT ALLOWING 9 GAL OF FUEL ON DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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