Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11115381August 2, 2018
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING 45 MPH, THE TAILGATE INADVERTENTLY OPENED AND DAMAGED THE TAIL LIGHTS. THE CONTACT CALLED THE DEALER (PURE COUNTRY FORD, 333 C W STEVENS BOULEVARD, GRAYSON, KY 41143, (606) 474-5414), BUT THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,000. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114594July 30, 2018
STRUCTURE:BODY
REAR WINDOW OF STANDARD TRUCK CAB BLEW OUT EXPLOSIVELY SCARING THE DRIVER AND ALMOST CAUSING AN ACCIDENT. TEMPERED GLASS IS A MENACE IN THIS APPLICATION. DEALERS THINK LEXAN IS ILLEGAL. HAPPENED WHILE DRIVING ON FED HIGHWAY WITH NO OTHER VEHICLES AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114415July 29, 2018
SUSPENSION
"2017 SUPERDUTY DEATH WOBBLE" THURSDAY, JUNE 7TH 2018 WHILE DRIVING AT HIGHWAY SPEED (55 MPH) AND GOING OVER VERY MILD BUMPS IN THE HIGHWAY, THE STEERING WHEEL WOULD SHAKE VIOLENTLY AND UNCONTROLLABLY WHILE THE WHOLE VEHICLE SHUTTERED ENOUGH TO OPEN THE GLOVE COMPARTMENT AND EMPTY ITS CONTENTS ALONG WITH EVERYTHING IN THE CENTER CONSOLE. I HAD NO CONTROL OF THE VEHICLE TO KEEP IT IN MY LANE AND I LEFT THE ROAD FOR THE DITCH. WHEN APPLYING THE BRAKES, THE ANTILOCK WAS ACTIVATED AND DID EVENTUALLY COME TO A STOP. TWO WITNESSES STOPPED TO MAKE SURE I WAS OK AND SAID IT APPEARED AS THOUGH THE FRONT END WAS COMING OFF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE NEXT EXIT (ABOUT 5 MILES) AND THIS ISSUE REPEATED THREE MORE TIMES AT SLOWER SPEEDS. THE VEHICLE WAS TOWED 80 MILES AND A REPAIR WAS PERFORMED TO THE STABILIZER SHOCK THAT TOOK A FULL WEEK. IT IS NOW 7/29/2018 AND THE VEHICLE IS SHOWING SIGNS OF THE SHAKE AGAIN BUT MILD IN NATURE. I HAVE HAD THIS SAME ISSUE ON OLDER VEHICLES BUT NEVER ON A NEW VEHICLE WITH UNDER 30,000 MILES ON IT. THIS ISSUE WILL KILL SOMEONE SOMEDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113329July 24, 2018
WHEELS
TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE THE VEHICLE WAS STATIONARY, IT EXPERIENCED A SERIES OF SLOW LEAKS AND CORROSION BETWEEN THE ALLOY WHEELS AND THE VALVE STEMS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT TIRE FACILITY WHERE THE FAILURE WAS CONFIRMED. THE REPAIR FACILITY REPLACED THE FRONT PASSENGER WHEEL AND THE REAR OUTSIDE DRIVER SIDE WHEEL. THE CONTACT STATED THAT THE FAILURE LATER OCCURRED WITH THE REAR OUTSIDE PASSENGER SIDE WHEEL, WHICH WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112615July 20, 2018
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT RAIN WOULD LEAK FROM THE ROOF AND ROOF MARKER LIGHT INTO THE VEHICLE. THE CONTACT CALLED SPRADLEY BARR FORD & LINCOLN OF GREELEY AT (970) 506-3600 (LOCATED AT 4901 W 29TH ST, GREELEY, CO 80634) AND WAS INFORMED TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112091July 18, 2018
WHEELS
AT 21000 MILES MY 2017 FORD F350 DRW HAD TWO WHEELS WITH TPMS SENSORS LEAK AIR AT THE STEMS. BOTH WERE ALUMINUM RIMS. BOTH STARTED LEAKING ON THE SAME DAY WHILE STATIONARY AND UNDER OUR SHELTER WITH NO DAMAGE OF FOREIGN BODY COMING IN CONTACT WITH STEMS OR RIMS. BOTH STEMS WERE REMOVED BY A PROFESSIONAL TIRE DEALER AND FOUND THAT REPLACING GASKET DIDN'T SOLVE THIS PROBLEM. THERE WERE NO REPLACEMENT STEMS AVAILABLE FOR THIS VEHICLE IN STOCK OR FOR ORDER BECAUSE OF DEMAND FOR BY OTHER OWNERS NEEDING REPLACEMENTS ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110854July 11, 2018
WHEELS
TIRES LOSING AIR PRESSURE. DRIVING AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109725July 5, 2018
WHEELS
MY F-350 DRW HAS DEVELOPED LEAKS BETWEEN THE OEM ALUMINUM WHEELS AND STEEL VALVE STEMS AT ONLY 12,435 MILES. TOOK TO MY LOCAL DEALER AND FOUND I AM NOT THE ONLY PERSON WITH THIS ISSUE. BECAUSE OF THE CONTACT BETWEEN THE DISSIMILAR METALS, THE WHEELS HAVE BEGUN TO CORRODE AT A HIGH PACE CAUSING PITTING AROUND THE VALVE STEM. IF IT WASN'T FOR MY TPMS, I WOULD HAVE NOT KNOW OF THE LEAK ALL THE WHILE TOWING MY 18,000 LBS. 5TH WHEEL RV. FORD HAS AGREED TO REPLACE ALL THE WHEELS, HOWEVER, I BELIEVE OTHERS SHOULD BE INFORMED TO PRECLUDE ANY ACCIDENTS. A CHECK OF THE SUPER DUTY FORUM HAS INDICATED THERE ARE MANY OWNERS ACROSS THE US THAT HAVE THIS ISSUE. THANKS, JEFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104638June 29, 2018
ELECTRICAL SYSTEM
THE REMOTE ELECTRIC OPEN REAR TAILGATE HAS A SERIOUS DESIGN FLAW. THE PROBLEM IS EITHER DUE TO FAULTY KEY FOB, POOR PLACEMENT OF THE INTERIOR BUTTON THAT RELEASES THE TAILGATE OR SOME OTHER ELECTRICAL ISSUE. THE PROBLEM IS THE TAILGATE WILL 'AT RANDOM' OPEN ON ITS OWN. I'VE HAD THIS HAPPEN ON MANY OCCASIONS, I'M VERY MINDFUL TO KEEP THE KEY FOB OUT OF MY POCKET AND NOT ALLOW MY PALM TO HIT THE BUTTON WHILE RELEASING THE PARKING BRAKE (VERY POOR LOCATION). I HAVE HAD DAMAGE TO MY TAILGATE DUE TO IT OPENING WHILE PULLING A TRAILER, IT RESULTED IN THE BACKUP CAMERA BEING DAMAGED. FORD WILL NOT WARRANTY THIS AND SEEMS TO IGNORE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100797June 10, 2018
STEERING, SUSPENSION
ON 3 DIFFERENT OCCASIONS WHILE DRIVING APPROX 60MPH, I DROVE OVER A BUMP AND THE STEERING WHEEL/FRONT END EXPERIENCED UNCONTROLLABLE SHAKING, COMMONLY CALLED A 'DEATH WOBBLE.' PROBLEM CONTINUED UNTIL I SLOWED THE TRUCK TO 10 MPH. FIRST TIME IT HAPPENED THE TRUCK ONLY HAD 17,000 MILES. AFTER THE 3RD TIME THE DEALER REPLACED STEERING COMPONENTS. AFTER THE REPAIR THE TRUCK CONTINUED TO HAVE MINOR PROBLEMS (QUICK SHORT WOBBLE) BUT THE DEALER SAID THAT WAS PART OF THE REPAIR. ON MEMORIAL DAY WEEKEND THE FULL WOBBLE RETURNED. I DROPPED THE TRUCK OFF AT DEALER BECAUSE IT WAS TOO UNSAFE TO DRIVE ( I HAVE TEENAGERS AND REFUSE TO RISK THEIR LIVES). I ATTEMPTED TO RETURN THE TRUCK TO FORD UNDER THE STATE LEMON LAW. FORD REFUSES TO TAKE BACK THE TRUCK BUT CANNOT GUARANTEE IT IS FIXED OR SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098732May 30, 2018
WHEELS
DRW ALUMINUM WHEELS HAVE A CORROSION FAILURE WHERE THE TPMS STEM MAKES CONTACT WITH THE RIM. THIS CAUSES AIR LEAKS AT THE STEM. IN MY CASE THE LEAKS HAVE BEEN SLOW HOWEVER I FEAR USING THE VEHICLE TO TOW AS A RAPID LOSS COULD CAUSE AN ACCIDENT. I'VE HAD BOTH REAR STEMS REPLACED AND NOW THE FRONT IS STARTING TO LOOSE PRESSURE. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098422May 29, 2018
SUSPENSION
WHILE DRIVING ON THE INTERSTATE APPROX 60 MPH HITTING A BUMP THE FRONT END SHAKES VIOLENTLY UNTIL THE TRUCK SLOWS DOWN TO RECOVER. HAD IT IN THE DEALERSHIP TWICE AND THEY SAID NOTHING IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092201May 7, 2018
SERVICE BRAKES, ENGINE, STEERING
THE TRUCK SHUTS OFF AT WHILE RUNNING. THIS HAPPENS AT BOTH HIGHWAY SPEEDS AND WHILE STOPPED. I HAVE TAKEN IT TO THE DEALER BUT THEY CANNOT FIND OUT WHAT HAS HAPPENED. WHEN THE TRUCK SHUTS OF THE STEERING AND BRAKES ARE NOT WORKING TO THE LEVEL THAT IS NEEDED TO STOP THE VEHICLE OR CONTROL THE VEHICLE, AND IT APPEAR THEY ARE POWER ASSISTED FROM THE MOTOR, SO WHEN THE MOTOR STALLS THEY ARE LOST. *TR *DT UPDATED 10/19/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090089April 25, 2018
STRUCTURE:BODY:TAILGATE, ELECTRICAL SYSTEM
THE REAR TAILGATE WILL OPEN RANDOMLY ON IT'S OWN. I'VE TAKEN IT IN AND NOTHING WAS DONE . THIS COULD CAUSE A SERIOUS ACCIDENT WHEN TOWING A 5TH WHEEL BECAUSE THE TAILGATE WOULD HIT THE TRAILER. WHEN THIS HAPPENS POTENTIAL LOSS OF STEERING COULD HAPPEN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083411April 5, 2018
SERVICE BRAKES, STEERING
STARTED VEHICLE, PLACED IN REVERSE TO BACK OUT OF DRIVEWAY, AT END OF DRIVEWAY STEPPED ON BREAK AND DID NOT STOP, PRESSED HARD AND STOPPED. PUT TRUCK IN DRIVE TO GET BACK ON DRIVEWAY AND ALMOST HIT GARAGE DOOR AS BREAKS DID NOT WORK NORMALLY SO I PRESSED EMERGENCY BREAK. SHUT OFF TRUCK, RESTARTED AND BREAKS WORKED FINE. THOUGHT IT WAS A COMPUTER GLITCH AND RESTART CORRECTED. DROVE NEXT SEVERAL DAYS WITH NO PROBLEM, THEN ON WAY HOME FROM STORE I AGAIN LOST NORMAL BREAKING AND HAD NO POWER STEERING . I WAS DOING APPROXIMATELY 30 MILES PER HOUR ON A CITY STREET. PULLED OVER, SHUT OFF TRUCK AND RESTARTED BUT THIS TIME THAT DID NOT CORRECT PROBLEM. DROVE ABOUT 1 MILE TO FORD DEALER AND TURNED OVER FOR REPAIR. THE VEHICLE ONLY HAS 17K MILES ON IT. THEY DIAGNOSED THE POWER STEERING PUMP TO BE BAD AND REPLACED. I HAVE NOT HAD PROBLEM SINCE THE REPAIR. I HAVE ABOUT 30 MILES SINCE REPAIR. THE PROBLEM IS THAT I RECEIVED NO FAILURE OR WARNING LIGHTS, STARTED INTERMITTENT AND IF I WOULD OF BEEN DRIVING OTHER DIFFERENT CONDITIONS I WOULD LIKELY OF BEEN IN A SERIOUS ACCIDENT. IF MY WIFE WAS DRIVING SHE WOULD OF NOT BEEN ABLE TO STOP OR STEER THE TRUCK. I HAVE NORMAL STRENGTH FOR A 60 YEAR OLD MAN AND I COULD BARELY STOP AND STEER THE TRUCK. IF I WAS PULL AN RV I WOULD OF BEEN IN A VERY BAD SITUATION. I AM CONCERNED THAT THERE WAS NO WARNING AND CONCERNED THAT AFTER FIRST FAILURE IT SEEMED TO RESET THUS ASSUMING A COMPUTER ISSUE. SEEMS STRANGE THAT A MECHANICAL PUMP FAILED AND THEN STARTED WORKING FOR SEVERAL DAYS BEFORE FAILING AGAIN. AFTER THE FIRST FAILURE THAT CORRECTED ITSELF, I DID GO TO FORD DEALER WHERE I BOUGHT THE CAR AND THEY SAID THEY WERE NOT AWARE OF ANY ISSUES BUT IF IT HAPPENS AGAIN BRING THE TRUCK IN TO BE CHECKED. UNFORTUNATELY, I WAS 60MILES FROM MY PURCHASING DEALER SO WENT TO CLOSEST FORD DEALER FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080730March 21, 2018
STEERING, SUSPENSION
VEHICLE AT TIMES HAS A VIOLENT SHAKING AND LOSS OF STEERING CONTROL THAT REMAINS UNTIL A FULL STOP OF THE VEHICLE IS ENABLED, THIS HAPPENS AT HIGHWAY SPEEDS WHEN A UNEVEN ROAD SURFACE AND OR BUMP IS ENCOUNTERED. FORD CASE NUMBER ASSIGNED TO MY VEHICLE IS CAS-144062235 ON 3/19/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076892March 8, 2018
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT THE STEERING WHEEL WAS UNSTABLE. THE FAILURE IMPACTED THE SUSPENSION, WHICH REQUIRED THE CONTACT TO EXHIBIT FORCE TO CONTROL THE STEERING WHEEL AND PREVENT A "DEATH WOBBLE". THE CONTACT REFRAINED FROM DRIVING THE VEHICLE BECAUSE THE FAILURE OCCURRED AT ANY SPEED. NORTHSIDE FORD (12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 525-9800) AND DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 892-2600) WERE CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THERE WAS ONE TSB FOR THE STEERING, BUT NO TSBS FOR THE SUSPENSION AND NO RECALLS FOR THE STEERING AND SUSPENSION. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074031February 21, 2018
STEERING, SUSPENSION
IN MOTION ON A HIGHWAY AT 70 MILES PER HOUR.THE TRUCK HIT AN UNEVEN CONDITION ON THE ROAD.THE TRUCKS STEERING CAPABILITY WAS TOTALLY LOST.THE FRONT WHEELS WERE VIOLENTLY SHAKING.THE TIRES AND WHEELS WERE SERVERLY BOUNCING.SLIGHT BRAKING MADE THE UNCONTROLLABLE CONDITION WORSE.THE VEHICLE SLOWLY LEFT THE HIGHWAY ONTO THE RIGHT AWAY.THE SPEED WAS APPROXIMATELY 50 MPH WHEN IT LEFT THE PAVED HIGHWAY.THE FRONT WHEELS WERE STILL VIOLENTLY SHAKING AND BOUNCING.AT THIS POINT STILL WITH NO STEERING THE TRUCK BEGAN TO SPIN OUT OF CONTROL.IT FINALLY ENDED UP STUCK IN A DITCH 30 TO 40 YARDS OFF THE HIGHWAY.THE SHAKING AND BOUNCING DIDN'T STOP UNTIL THE VEHICLE CAME TO A COMPLETE STOP.AFTER MUCH RESEARCH I LEANED THAT THIS MECHANICAL STEERING PROBLEM HAS BEEN A REACURING MALFUNCTION.IT HAS BEEN NAMED THE DEATH WOBBLE.HOW CAN FORD CONTINUE TO MANUFACTURE A PRODUCT WITH DOCUMENTED EXTREME SAFETY ISSUES.ITS OBVIOUS THAT FORD HAS MADE THIS EXTREMELY DANGEROUS CONDITION AN ONGOING PROCESS.IM AMAZAZED THAT WITH ALL THE PAST COMPLAINTS CONCERNING THE DEATH WOBBLE THAT ITS BECOME NOTHING MORE THAN A BAND-AID FIX.PLEASE ADDRESS AND CORRECT THIS ONGOING NEGLIGENT MANUFACTURING PROCESS THAT FORD CONTINUES.THEY KNOWINGLY CONTINUE TO PLACE INNOCENT CONSUMERS INTO A LIFE OR POSSIBLE DEATH SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072675February 13, 2018
STEERING, SUSPENSION
WHEN TRAVELING AT SPEEDS GREATER THAN 50MPH, TRUCK WILL RANDOMLY RESPOND TO GOING OVER A SLIGHT BUMP BY BEGINNING TO SHAKE. THE SHAKING INCREASES TO A VIOLENT LEVEL. THE ENTIRE TRUCK SHAKES VIOLENTLY, ESPECIALLY THE FRONT END AND THE STEERING WHEEL. THE ONLY WAY TO REGAIN CONTROL OF THE TRUCK IS TO COME TO A NEARLY COMPLETE STOP. ALL THREE TIMES THIS HAS HAPPENED THE TRUCK WAS ON A HIGHWAY. THE LAST TIME IT HAPPENED THE TRUCK WAS ON A BRIDGE CROSSING A RIVER WITH HEAVY TRAFFIC ALL AROUND. IT IS A COMPLETE MIRACLE THAT THE SURROUNDING DRIVERS WERE ABLE TO AVOID HITTING OUR TRUCK SINCE THE SPEED LIMIT WAS 65MPH, AND WE HAD TO SLOW TO 22MPH BEFORE THE SHAKING STOPPED. THIS FIRST HAPPENED IN OCT 2017. THE DEALERSHIP REPAIRED IT, BUT IT HAPPENED TWO MORE TIMES ON FEB 12, 2018. THE TRUCK HAS ONLY 24700 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066716February 2, 2018
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
WHILE DRIVING THE 2017 FORD F350 PICKUP TRUCK DOWN THE HIGHWAY AT 60 MPH, WHENEVER I DROVE ACROSS BRIDGES OR HIT SMALL BUMPS, THE PICKUP TRUCK WOULD SHAKE VIOLENTLY AND I HAD NO CONTROL OVER THE VEHICLE UNTIL SPEED WAS REDUCED TO UNDER 50 MPH. THIS INCIDENT IS KNOW AS THE "DEATH WOBBLE". THE TRUCK HAD 14,000 MILES ON IT THE FIRST TIME THIS OCCURRED. TOOK THE TRUCK TO THE DEALER, THEY REPLACED THE TRACK BAR, SENT BACK, AND A WEEK LATER THE SAME ISSUE OF THE "DEATH WOBBLE" HAPPENED AGAIN. TRUCK IS AT THE DEALERSHIP CURRENTLY, AND HAS BEEN FOR A WEEK. THE SAME EXACT INCIDENT HAS OCCURRED ON ANOTHER FAMILY MEMBER'S NEWLY PURCHASED 2017 FORD F350 ALSO AND HAS BEEN TAKEN TO THE SAME DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-350