Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11184552March 6, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
EXPERIENCED 'DEATH WOBBLE' AT APPROXIMATELY 58 MPH ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183549March 1, 2019
ENGINE
COOLANT LEAK FROM "TEE" CONNECTIONS ON LINE FROM OVERFLOW BOTTLE ACROSS ENGINE. FORD PART: HC3Z-8075-D. SMELLED COOLANT LEAK WHILE DRIVING ON FREEWAY. WHILE HUNDREDS OF MILES FROM HOME HAD ONE OF THE HOSE CONNECTIONS AT THE PLASTIC TEE ABOVE THE ENGINE AIR INTAKE COME LOOSE CAUSING COOLANT LEAK. INSPECTED OTHER CONNECTIONS ON BOTH TEE'S AND FOUND ALL TO BE LOOSE AND/OR LEAKING. SECURED ALL HOSE CONNECTIONS (6) ON BOTH TEE'S WITH SCREW TYPE CLAMPS TO GET HOME. FORD HAS USED OETIKER CLAMPS AND SINGLE BARB PLASTIC TEE INSTEAD OF A MORE ROBUST SPRING OR SCREW TYPE CLAMP ON A MULTI BARB CONNECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183252February 28, 2019
STEERING, SUSPENSION
WHILE DRIVING MY 2017 FORD F350 LARIAT CREW CAB 4X4 LONG BED, I DROVE OVER AN EXPANSION JOINT ON THE HIGHWAY GOING AT APPROXIMATELY 65 MPH. UPON HITTING THE JOINT, THE FRONT END WENT INTO A VIOLENT OSCILLATION BOUNCING LEFT AND RIGHT. THE STEERING WHEEL WAS OSCILLATING SO VIOLENTLY THAT IT TOOK ALL THAT I HAD TO HOLD IT ON THE ROAD. I HAD TO REDUCE THE SPEED RAPIDLY FROM 65MPH TO 35MPH IN HEAVY TRAFFIC. LUCKILY NO ONE WAS IN MY RIGHT LANE, OR I WOULD HAVE IMPACTED THE SIDE OF THEIR VEHICLE. THIS FELT LIKE "DEATH WOBBLE" AS THE WHEELS WERE BOUNCING TO THE LEFT AND RIGHT WHEN IT HAPPENED. THIS IS THE FIRST TIME THAT THIS VEHICLE HAS HAD THIS HAPPEN. IT WAS PURCHASED NEW FROM A DEALER LOT IN KANSAS. APPROXIMATE MILEAGE IS 13,000. I TOOK IT TO THE DEALER HOW CLAIMED IT WAS A FAILED STEERING DAMPENER. THE DEALER REPLACE THE DAMPENER, BUT THE FRONT END STILL FEELS LOOSE AND UNWEIGHTED OVER BUMPS ON THE HIGHWAY AT SPEEDS OVER 50 MPH. THE WEATHER WHEN IT HAPPENED WAS SUNNY AND CLEAR. TRAFFIC WAS HEAVY BUT MOVING. THIS INCIDENT OCCURRED MARYLAND HIGHWAY 100. THIS IS A SERIOUS MANUFACTURER DEFECT THAT NHTSA NEEDS TO LOOK INTO AND RECALL THESE VEHICLES BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182726February 27, 2019
SUSPENSION
FRONT END SHAKING UNCONTROLLABLY, AFTER HITTING A BUMP AT FREEWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182748February 27, 2019
STEERING, SUSPENSION
WHEN HITTING A BUMP ON THE HIGHWAY AT 70 MPH, THE STEERING WHEEL DEVELOPED A VIOLENT SHIMMY. I HAD TO SLOW DOWN AND PULL OVER TO GET THE TRUCK BACK UNDER CONTROL. IT HAPPENS A SPEEDS OVER 45 MPH FOR NO APPARENT REASON. IT HAPPENS WHEN YOU HIT THE RIGHT BUMP THE WRONG WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182443February 25, 2019
SUSPENSION
WHILE DRIVING 60 MPH ON A COUNTY ROAD, AFTER HITTING A SMALL BUMP IN THE ROAD, THE STEERING WHEEL AND FRONT END BEGAN TO OSCILLATE VIOLENTLY. THE TRUCK WAS DIFFICULT TO CONTROL AND THE SHAKING ONLY STOPPED AFTER REDUCING SPEED UNDER 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182035February 22, 2019
STRUCTURE:BODY
ELECTRONICALLY LATCHED TAILGATE OPENING BY ITSELF WHILE DRIVING. ESPECIALLY WORRYING WHEN TOWING 5TH WHEEL TRAILER AS IMPACT WITH TRAILER CAN OCCUR. LOCAL DEALER INSPECTED AND SAID, "UNABLE TO DUPLICATE. UNABLE TO REPAIR." HAS OCCURRED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181777February 22, 2019
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE WAS IN MOTION ON A CITY STREET AND THE FUEL INJECTOR DASH LIGHT APPEARED MOMENTARILY AND THEN DISAPPEARED . SHORTLY AFTERWARDS, I BEGAN TO SENSE THE SLIGHT SMELL OF DIESEL AND JUST AS I TURNED INTO MY HOMES DRIVEWAY THERE WAS A LOUD BURST FROM THE ENGINE COMPARTMENT AND THE TRUCK BEGAN TO SMOKE. I STOPPED AND SHUT OFF THE VEHICLE IMMEDIATELY AND EXITED AS I WAS GOING TO INSPECT THE SITUATION. THERE WERE SCREAMS OF FIRE COMING FROM MY WIFE AS THE TRUCKS ENGINE COMPARTMENT BEGAN TO ROAR WITH FLAMES. ACTION WAS TAKEN TO PUT OUT THE FIRE BUT THE FLAMES WERE TOO STRONG. 911 WAS CALLED AND THE FIRE DEPARTMENT BEGAN IN ROUTE TO OUR LOCATION. IN MY ATTEMPTS TO CONTAIN THE FIRE THE TRUCK BEGAN TO ATTEMPT TO START ON ITS OWN. AFTER APPROXIMATELY 3 ATTEMPTS OF THE TRUCK STARTING, THERE WAS ANOTHER LOUD BURST AND MORE FLAMES. AFTERWARDS THE HORN BEGAN TO ALARM FOR SEVERAL MINUTES. WITH THE HELP OF MY NEIGHBORS BETWEEN THE WATER HOSE AND FIRE EXTINGUISHER WE WERE ABLE TO CONTAIN UPON THE 18 MINUTE ARRIVAL TIME OF THE FIRE DEPARTMENT. IT IS UNKNOWN AT THIS TIME TO WHAT CAUSED THIS FIRE. PLEASE UNDERSTAND MY FRUSTRATIONS AS I TELL YOU MY 2 YEAR OLD SON WAS STRAPPED IN HIS CAR SEAT IN A VEHICLE THAT WAS ON FIRE WHICH WAS ONLY PURCHASED ONLY 6 MONTHS AGO FROM A CERTIFIED FORD DEALERSHIP. PHOTOS OF ENGINE COMPARTMENT AND CAB DASH AREA ARE ATTACHED. *DT*JB *DT CONSUMER STATED HE HAS YET TO HEAR FROM FORD.*JB *DT *DT*JB *DT *DT*JB *DT*JB *DT *DT *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11181697February 21, 2019
SUSPENSION
WHILE DRIVING 65 MPH IN HEAVY TRAFFIC CURVING TO THE RIGHT ON THE TOLLWAY I HIT A POTHOLE WHICH SENT THE FRONT END OF THE VEHICLE INTO VIOLENT SHAKING KNOWN AS DEATH WOBBLE. THE SHAKING WAS SO VIOLENT IT ALMOST RIPPED THE STEERING WHEEL OUT OF MY HANDS.THE ONLY WAY TO REGAIN CONTROL OF THE VEHICLE WAS TO SLOW DOWN TO APPROXIMATELY 15 TO 20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181450February 20, 2019
STEERING, SUSPENSION
2017 F350 18000 MILES. AT HWY SPEED, WHEN A BUMP IS HIT WITH BOTH FRONT TIRES, THE SUSPENSION SHAKES VIOLENTLY AND THE VEHICLE IS NEARLY UNCONTROLLABLE. SHAKING CONTINUES UNTIL SPEED IS SIGNIFICANTLY REDUCED AND THE STEERING CAN BE TURNED AGGRESSIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181463February 20, 2019
STEERING
MY 2017 FORD F-350 SUPER DUTY 4X4 WITH 6.7 DIESEL HAS DEVELOPED THE DEATH WOBBLE. IT HAS REACHED THE POINT AT JUST 50,000 MILES THAT THE STEERING BECOMES UNCONTROLLABLE AT HIGHWAY SPEEDS AND REQUIRES RAPIDLY SLOWING DOWN TO REGAIN CONTROL. THIS VEHICLE IS TOTALLY STOCK AND HAS NOT BEEN DRIVEN OFF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181088February 19, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIOLENTLY VIBRATED. THE CONTACT STATED THAT THE FAILURE WORSENED WHEN THE SPEED WAS LOWERED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,254. *TT CONSUMER STATED THE STEERING DAMPENER SHOCK WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180292February 15, 2019
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
EXPERIENCED HEAVY OSCULATION AT 25K MILES. AT 26K MILES THE TRUCK WILL GO INTO A "DEATH WOBBLE" AT SPEEDS OVER 60 MPH. ANY TIME I HIT A BUMP IN THE ROAD AT SPEEDS ABOUT 60 MPH THE TRUCK VIOLENTLY SHAKES AND IT'S VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE. THIS IS A HUGE SAFETY CONCERN. TOOK THE TRUCK IN TO GET IT REPAIRED UNDER THE WARRANTY. THE DEALERSHIP WAS VERY FAMILIAR WITH THE DEATH WOBBLE. THE TRACK BAR WAS ON BACKORDER; HOWEVER, I FOUND ONE AVAILABLE AT ANOTHER DEALERSHIP. I DROVE THERE, PICKED IT UP AND TOOK IT TO THERE DEALERSHIP WHO FIXED THE TRUCK THE FIRST. GOT THE TRUCK BACK SEVERAL DAYS LATER. AT 31/32K MILES, IT STARTED TO DO THE OSCULATION/VIBRATION AND STEERING WHEEL SHAKE WHEN I HIT ANY BUMP ON THE ROAD/ROUGH PATCH AT SPEEDS OVER 60 MPH. TOOK THE TRUCK BACK TO THE SHOP AT 33K MILES AFTER IT DID THE DEATH WOBBLE AND I ALMOST LOST CONTROL OF THE TRUCK. THE DEALERSHIP FIXED IT A SECOND TIME. THE SAME DAY I PICKED IT UP ON THE SECOND ATTEMPT TO FIX IT, I WAS DRIVING HOME AND IT DID THE DEATH WOBBLE AGAIN. IT WAS LIKE A MINI-DEATH WOBBLE WITH A VERY HEAVY OSCULATION, SHAKING AND VIBRATION WHEN I HIT A ROUGH PATCH AT 60 MPH OR GREATER. THE TRUCK IS NOW BACK IN THE SHOP AND WAITING FOR THE THIRD REPAIR. THE DEATH WOBBLE OCCURS AT SPEEDS USUALLY OVER 60 MPH ON THE FREEWAY OR ANY COUNTRY ROADS. IT HAS HAPPENED A FEW TIMES AT ABOUT 55 MPH. DRIVING IN TOWN IT DOESN'T DO IT AT LOWER SPEEDS (40-45) UNLESS YOU HIT A VERY BIG BUMP/POT HOLE/ROUGH PATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180364February 15, 2019
STEERING, SUSPENSION, WHEELS
PROBLEM # 1 VEHICLE SHAKES VIOLENTLY WHILE IN MOTION WHEN IT HITS A SMALL BUMP OR POTHOLE. IT HAS HAPPENED FEW TIME IN THE LAST COUPLE WEEKS, ON 2/15/2019 WHILE DRIVING AT ABOUT 60 MHM THE VEHICLE HIT A SMALL BUMP AND THE VEHICLE FROM SUSPENSION STARTED TO SHAKE SO VIOLENTLY THAT I ALMOST LOST CONTROL OF IT. I HAD TO APPLY BRAKES AND REDUCE SPEED BY 50% TO STOP THE SHAKING. PROBLEM 2. FRONT AIR MONITORING SYSTEM FAILURE. IT ALL THE SUDDEN STARTED TO GIVE WRONG READINGS IN BOTH FRONT TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180417February 15, 2019
STEERING
WHEN DRIVING OVER 50 MILES PER HOUR TRUCK HAS "DEATH WOBBLE" STEERING WHEEL SHAKES AND FRONT END FEELS UNSAFE AT HIGHWAY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180009February 14, 2019
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT THE TAILGATE UNLATCHED INDEPENDENTLY WHILE THE VEHICLE WAS BEING DRIVEN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, WHILE HAULING A TRAILER, THE TAILGATE UNLATCHED AND DAMAGED THE TRAILER AND DESTROYED THE REVERSE CAMERA THAT WAS HOUSED IN THE TAILGATE DOOR. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A BODY SHOP TO REPAIR THE TAILGATE BEFORE AN INSPECTION COULD BE PERFORMED. THE TAILGATE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180105February 14, 2019
STEERING, SUSPENSION
WHILE DRIVING DOWN I-5 BETWEEN TACOMA, WA AND OLYMPIA, WA AT 60 MPH, I ENCOUNTERED A STEERING WHEEL OSCILLATION THAT AFFECTED BY DRIVING. I SLOWED DOWN BETWEEN 30-35 MPH BEFORE THE SHAKING CEASED. I DROVE SAFELY HOME AND CRAWLED UNDERNEATH AND NOTICED I COULD MOVE THE DRAG LINK ROD BACK AND FORTH. THE LOCAL FORD DEALERSHIP PLANS TO REPLACE PARTS BUT THEY ARE ON BACK ORDER. FORD DOES HAVE A TSB OUT ON THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176463February 12, 2019
WHEELS
TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED THAT THE TIRES WERE LOSING AIR PRESSURE AND THE LOW TIRE PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROBINSON BROTHERS FORD (11455 AIRLINE HWY, BATON ROUGE, LA 70816, (855) 493-1385), WHERE IT WAS INFORMED THAT THE TIRE PRESSURE MONITOR SYSTEM WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED HOWEVER THE CONTACT BELIEVED THAT THE SYSTEM NEEDED TO BE RECALIBRATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174689February 6, 2019
STEERING, SUSPENSION
IT HAS HAPPENED ON MORE THAN ONE OCCASION. WILL HIT A BUMP IN THE ROAD AND THE VEHICLE WILL START VIOLENTLY SHAKING. IT WILL SHAKE UNITL YOU CAN GET SLOWED DOWN TO ABOUT 20 TO 25 MPH. IT IS VERY SCARY. WHEN IT HAPPENS, IT CONTINUES TO HAPPEN TO ALL SMALL BUMPS IN THE ROAD. THE WEIRD THING IS THE NEXT DAY YOU CAN DRIVE IT ON THE SAME ROAD AND IT WILL NOT SHAKE. IT IS EXTREMELY DIFFICULT TO MAINTAIN CONTROL WHEN IT HAPPENS. SO FAR IT HASN'T HAPPENED WHEN PULLING A TRAILER BUT SCARED TO FIND OUT WHAT MIGHT HAPPEN IF WE ARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174605February 5, 2019
FUEL/PROPULSION SYSTEM
I'M A MECHANIC AT AN INDEPENDENT SHOP. THESE PICKUPS ALL HAVE THE SAME PROBLEM. SOMEWHERE BETWEEN 11 AND 13 LOCALLY. THE LITTLE FUEL LINE OFF THE TOP OF THE FILTER BREAKS AND FUEL EVERYWHERE. THE LAST ONE I HAD TO FARMER FIX ONLY HAD 1200 MILES ON IT. FORD NEEDS TO FIX THIS PROBLEM. ALL I CAN DO IS PATCH IT SO THEY CAN GET HOME. THIS IS A PROBLEM AND NEEDS TO BE LOOKED INTO. I DON'T KNOW ANY OTHER WAY TO DO THIS. WHEN EVERY ONE OF THEM ALL HAVE THE EXACT SAME PROBLEM IN THE EXACT SAME SPOT THOUGH?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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