Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11292131December 30, 2019
STEERING
TRAVELING AT 65 MPH, STEERING WHEEL BEGIN TO SHAKE VIOLENTLY. UNABLE TO CONTROL THE STEERING OF THE VEHICLE, WHEN BRAKES WERE APPLIED, NO BRAKING ACTION TOOK PLACE, PEDAL JUST WENT TO THE FLOOR AS IF IN AN ANTI-LOCK SITUATION. AFTER SPEED WAS REDUCED BELOW 25 MPH, THE SHAKING STOPPED AND WAS ABLE TO RETURN BACK TO NORMAL DRIVING. THIS HAPPENED 3- CONSECUTIVE TIMES, EACH TIME WITH THE SAME ENDING. TRUCK IS A 2019 F-350 WITH ONLY 22K MILES. HAS BEEN IN THE SHOP NOW FOR 42 DAYS WITH NO ANSWER FROM FORD ABOUT WHAT CAUSED OR HOW TO REPAIR THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291602December 27, 2019
STEERING, SUSPENSION
WHILE DRIVING AT ABOUT 65 TO 70 MPH, THEIR WAS A SMALL BUMP IN THE HIGHWAY THAT NORMALLY YOU WOULD NOT EVEN NOTICE, MADE MY NEW TRUCK WITH ONLY 7,000 MILES START SHAKING AND IT FELT LIKE MY WHEELS WERE GOING TO FALL OFF, I LOST ABOUT ALL CONTROL OF MY VEHICLE, AND HAD TO SLOW DOWN TO ABOUT 15 MPH ON THE I-15 HIGHWAY TO GET IT UNDER CONTROL. I AM SURE IF THIS PERSISTS THAT I OR SOMEONE WILL BE SERIOUSLY INJURED OR KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291228December 26, 2019
STEERING, WHEELS
SHACKING OF STEERING WHEEL THIS IS NOT AN ISOLATED INCIDENT WITH OUR TRUCKS, IT'S A NATIONWIDE PROBLEM THAT IS VERY VERY DANGEROUS. IN A 10 MILE RIDE IT WOULD HAPPEN 3-4X AT 70 TO 75MPH HITTING THE SLIGHTEST BUMP, THE TRUCK WOULD VIOLENTLY SHAKE. I WOULD HAVE TO SLOW DOWN TO 20 MPH FOR IT TO STOP. VERY DIFFICULT ON A HIGHWAY! *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290861December 23, 2019
STEERING
MAJOR STEERING WHEEL WOBBLE AT SPEEDS UNSAFE. CONTIUES TO HAPPEN AND GET WORSE AS I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290697December 22, 2019
UNKNOWN OR OTHER
ONE MORNING WHILE GETTING INTO OUR VEHICLE (2019 F350) AFTER IS HAD BEEN PARKED FOR TWO DAYS I NOTICED THE REAR WINDOW WAS BULGING OUTWARD AND SHATTERED. THERE IS NO EVIDENCE THE WINDOW WAS DAMAGED FROM THE OUTSIDE, AND THE WINDOW IS BULGING OUTWARD. IT APPEARS, THE PRESSURIZING OF THE VEHICLE CABIN BY SHUTTING THE DOOR COULD CAUSE ENOUGH PRESSURE TO BLOW OUT A WINDOW. THE VEHICLE WAS PARKED ON A FRIDAY AT 1400, IT REMAINED PARKED THEN ON SUNDAY WE NOTICED THE BROKEN WINDOW. THE VEHICLE WAS PARKED ON STREET WHICH LED ME TO THINK VANDALISM, HOWEVER THE OUTWARD BULGING OF THE WINDOW IS EVIDENCE THE BREAK CAME FROM THE INSIDE. THE DOORS WERE LOCKED WHICH MEANS NO ONE COULD HAVE GOTTEN INSIDE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290787December 22, 2019
STEERING, SUSPENSION
'DEATH WOBBLE.' HITTING ANY UNEVEN ROAD CONDITIONS AT HIGHWAY SPEED CAUSES VEHICLE TO SHAKE VIOLENTLY. THIS IS AT RANDOM AND YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. TEMPORARILY LOSE CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290212December 19, 2019
STEERING, SUSPENSION
TRAVELING AT ABOUT 80 MPH WENT OVER A BRIDGE APPROACH, THE STEERING WHEEL VIOLENTLY SHOOK UNTIL I HIT THE BRAKES AND SLOWED TO ABOUT 25 MPH. AKA DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289937December 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THERE IS AN ISSUE WITH FORD TRUCKS THAT IS COMMONLY REFERRED TO AS THE DEATH WOBBLE. MY TRUCK HAS LESS THAN 30,000 MILES AND HAS BEEN IN THREE TIMES FOR THIS ISSUE. ONCE FORD CORRECTED THE ISSUE AND IT CAME BACK. WHEN IT CAME BACK WAS TOLD THERE ARE UPDATED PARTS HAVE BEEN WAITING FOR WELL OVER A MONTH WITH NO FEEDBACK FROM FORD. REACHED OUT YET AGAIN TO THEM AND WAS TOLD THAT I WOULD BE ESCALATED. MY CONCERN IS THAT THIS SAFETY ISSUE SHOULD HAVE ACTIVE MANAGEMENT AND COMMUNICATION FROM FORD AND IT DOES NOT. PEOPLE ARE TOLD THEY HAVE TO WAIT WITH NO UPDATE. NOW IT APPEARS I HAVE BEEN ESCALATED (WE SHALL SEE) BUT I AM CONCERNED FOR OTHERS THAT MAY NOT BE AWARE OF WHAT TO DO IN ORDER TO GET THIS ADDRESSED. CAN YOU REACH OUT TO FORD AND SEE HOW/WHAT THEIR PLAN IS TO COMMUNICATE AND SUPPORT IMPACTED PARTIES? ISSUE OCCURS WHEN DRIVING ANYTHING OVER 45 MPH AND TO RESOLVE YOU MUST SLOW TO BELOW 25 MPH. THINK OF THIS OCCURRING WHEN ON HIGHWAY AND HAVING LIMITED CONTROL OF A 1 TON TRUCK. ISSUE OCCURS AT RANDOM TIMES SO THERE IS NO WAY TO AVOID IT. OCCURRED MANY TIMES FIRST TIME WAS BACK IN EARLY 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289327December 16, 2019
STEERING
DRIVING AT SPEEDS BETWEEN 45-65 MPH THE TRUCK ALL OF A SUDDEN STARTS TO SHAKE IN THE FRONT END UP THREW THE STEERING WHEEL AND YOU CAN NOT CONTROL THE VEHICLE ( DEATH WOBBLE). ONCE YOU SLOW DOWN TO 30 MPH THE SHAKING GOES AWAY,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289207December 15, 2019
STEERING, SUSPENSION
DEATH WOBBLE AFTER HITTING ROUGH PATCH IN ROAD OR BRIDGE JOINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288649December 12, 2019
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2019 FORD F-350. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT END OF THE VEHICLE SUDDENLY SHOOK AND VIBRATED VIOLENTLY. THE FRONT WHEELS WOBBLED AND THE STEERING WHEEL VIBRATED AFTER DRIVING OVER A BUMP. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS WHILE DRIVING OVER 30 MPH. THE VEHICLE WAS TAKEN TO OPELIKA FORD (801 COLUMBUS PKWY, OPELIKA, AL) AND TOWN AND COUNTRY FORD (1101 MARTIN ST. N, PELL CITY, AL) WHERE IT WAS DIAGNOSED THAT THE STEERING TRACK BAR AND STEERING BUSHINGS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE REPLACEMENT PARTS WERE ALSO NOT DEFECTIVE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS25139941. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288514December 11, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
DRIVING ON DRY PAVEMENT, APPROXIMATELY 40MPH, STRAIGHT SMOOTH ROAD. I DROVE OVER AN EXPANSION JOINT IN THE PAVEMENT, THE STEERING BEGAN TO WOBBLE VIOLENTLY WHICH MADE MY VEHICLE LEAVE THE PAVEMENT ONTO THE OPPOSITE SIDE OF THE ROAD ONTO AN EASEMENT. I SEEMED TO HAVE EXPERIENCED THE "FORD DEAT"H WOBBLE, I CONTACTED THE DEALERSHIP, THEY REFERRED TO WHAT I EXPERIENCED AS A KNOWN PROBLEM REFERRED TO AS "DEATH WOBBLE". IF A VEHICLE WOULD HAV BEEN COMING IN THE OPPOSITE DIRECTION, THERE WOULD HAVE BEEN AN ACCIDENT AND COULD HAVE RESULTED IN DEATH AT THE SPEED I WAS TRAVELING. THE TRUCK ONLY HAS ~15000 MILES ON IT. I WAS TOLD THAT THERE IS AN APPARENT TSB ON THIS ISSUE AND PARTS ARE ON NATIONAL BACKORDER WITH NO IDEA WHEN THE PARTS WILL BE AVAILABLE. THIS IS A VERY SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288089December 10, 2019
STEERING
AT APPROXIMATELY 14,000 MILES THE VEHICLE DEVELOPED A SEVERE VIBRATION IN THE STEERING WHEN GOING OVER EVEN A SMALL BUMP ON THE FREEWAY AT FREEWAY SPEED. THE VIBRATION CONTINUED TO GET PROGRESSIVELY WORSE UNTIL THE VEHICLE WAS NO LONGER SAFE TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER THAT SOLD US THE TRUCK. THE DEALER SERVICE DEPARTMENT HAD TO REPLACE A NUMBER OF STEERING COMPONENTS IN THE FRONT END AND INDICATED THAT A TIRE PROBLEM CAUSED THE FAILURE. THE TIRES, WHEELS AND ALL STEERING COMPONENTS WERE OEM AND NO MODIFICATIONS HAD BEEN MADE TO THE VEHICLE STEERING OR SUSPENSION SYSTEM WHEN THE ISSUE OCCURRED. THE DEALER INDICATED THAT THE GOODYEAR TIRES INSTALLED AT THE FACTORY WERE THE CAUSE OF THE PROBLEM AND RECOMMENDED INSTALLING MICHELIN TIRES TO ALLEVIATE ANY FUTURE ISSUES. THE STEERING WAS REPAIRED AND THE TIRES REPLACED BY THE DEALER. SINCE THOSE REPAIRS ANOTHER SIMILAR VEHICLE IN OUR FLEET THAT CAME WITH OEM MICHELIN TIRES AND HAS UNDER 10,000 MILES HAS STARTED TO DEVELOP THE SAME ISSUE. THE DEALER HAS INDICATED THAT THIS MAY BE A PROBLEM WITH F350 MODELS BUT CONTINUES TO BLAME GOODYEAR FOR THE PROBLEM AND NO OTHER SOLUTIONS TO FIX THE ISSUE HAVE BEEN INDICATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287879December 9, 2019
STEERING, SUSPENSION
TRUCK HAS A RE-OCOCCURING DEATH SHAKE / WOBBLE THAT HAPPENS WHEN YOU HIT BUMPS AT HIGHWAY SPEED (60 MPH PLUS). ONLY WAY TO REGAIN CONTROL IS TO ABRUPTLY DECELERATE THE VEHICLE TO AROUND 20 MPH. HAS NOW HAPPENED MULTIPLE TIMES AND IT'S GETTING WOEMAW. IT'S TO A POINT WHERE I NO LONGER ALLOW MY WIFE AND KIDS TO BE IN THE VEHICLE. THESE TRUCKS SHOULD NOT BE ON THE ROAD AS IT'S A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287915December 9, 2019
STEERING, SUSPENSION
WHEN DRIVING 55 MPH, I APPROACHED A BRIDGE WHICH WAS A SLIGHT ELEVATION IN ROADWAY, I WAS PULLING A HORSE TRAILER WHICH WAS A GOOSE NECK. WHEN I WENT OVER THE CHANGE IN ELEVATION THE TRUCK'S FRONT END SHOOK VIOLENTLY, THE STEERING WHEEL SHOOK SO HARD IT WAS HARD TO HOLD ONTO, I SLOWED DOWN THE TRUCK TO 10 MPH AND THE SHAKING WENT DOWN. THIS WAS EXTREMELY SCAREY AND DANGEROUS, LUCKILY NO ONE WAS BEHIND ME ON THE HIGHWAY AND THE WEATHER WAS NOT BAD. THIS TRUCK ONLY HAS 20,000 MILES ON IT. I REALLY WISH THERE WAS A RECALL REGARDING THIS TRUCK, I WANT TO TRADE IT IN AT THIS POINT, IT'S TOO SCAREY TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287932December 9, 2019
SERVICE BRAKES, STEERING, SUSPENSION
DURING SPEEDS 50 MPH OR ABOVE THE FRONT OF TRUCK WILL SHAKE VIOLENTLY LOSING CONTROL OF STEER AND BREAKING. IT ONLY TAKES THE EDGE OF A CEMENT TRANSITION BETWEEN REGULAR ROAD AND BRIDGE OR SOME BASIC ROUGH SPOTS TO START THE VIOLENT SHAKING. DURING SPEEDS BETWEEN 35 AND 50 AFTER DRIVING OVER ROUGH ROAD FRONT WILL SHIMMY AND SMOOTHOUT. I HAVE HAD 3 NEAR MISSES WITH OTHER VEHICLES DUE TO THE EXTREME AND VIOLENT SHAKING. YESTERDAY WAS A NEAR MISS WITH A SEMI-TRUCK, AND DID NOT GAIN CONTROL UNTIL AFTER CROSSING OVER THREE LANES OF I-435 TRAFFIC OUTSIDE OF KANSAS CITY. I WENT BY FORD TODAY, AND THEY HAVE HAD MANY COMPLAINTS FOR SAME REASON. THIS IS AN EXTREME SAFETY ISSUE. I SHOULD HAVE BEEN NOTIFIED THAT THIS MODEL OF TRUCK IS DEVELOPING DRIVABILITY ISSUES THAT CAN KILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287981December 9, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 FORD F-350. WHILE DRIVING 70 MPH, THE ABS ENGAGED WITHOUT WARNING. THE CONTACT MANAGED TO TURN THE VEHICLE OFF AND BACK ON AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO MATTHEWS CURRIE FORD (130 N TAMIAMI TRAIL, NOKOMIS, FL 34275, (800) 248-2378) WHERE IT WAS TEST DRIVEN, BUT THE DEALER WAS UNABLE TO DUPLICATE THAT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-[XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,600. THE VIN WAS UNKNOWN. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287745December 8, 2019
STEERING, SUSPENSION
AT APPROXIMATELY 60MPH HIT ROUGH SPOT IN ROAD AND TRUCK STARTED 'DEATH WOBBLE'! HAD TO BRAKE HARD TO LESS THAN 20MPH TO GET TRUCK TO STOP. THIS HAPPENED FIRST WITH THE TRUCK HAVING ONLY 2830 MILES ON IT. NEXT TIME ABOUT 100 MILES LATER HAPPENED AT 75MPH AND I THOUGHT I WAS GOING TO LOOSE CONTROL. CALLED DEALERSHIP AND WAS TOLD IT WOULD BE 2-3 WEEKS BEFORE THEY WOULD HAVE PARTS AND WAS ALSO TOLD TO NOT EXPECT THE NEW PARTS TO FIX THE TRUCK. I WAS TOLD PRIOR TO PURCHASING THE TRUCK THAT THE ISSUES HAD BEEN FIXED PRIOR TO MY PURCHASE SINCE THE TRUCK WAS BUILT IN SEPTEMBER 2019. I DEPEND ON MY VEHICLES TO MAKE MY LIVING, CAN'T DO THAT WITH THEM IN THE SHOP WITH A UNKNOWN FIX. FORD NEEDS TO STOP BEING ALLOWED TO SELL THIS TRUCKS UNTIL THERE IS A PROVEN FIX!! HOW MANY PEOPLE WILL BE INJURED OR KILLED DO YOU THIS PROBLEM BEFORE ACTION IS TAKEN. DEALER ASKED ME WHAT I WANTED TO DO AFTER I COMPLAINED ABOUT THE 2-3 WEEK DELAY ON EVEN BEING ABLE TO WORK IN THE TRUCK. I SAID YOU KNEW THESE TRUCKS STILL HAD THE PROBLEM SO JUST REFUND MY MONEY AND I'LL GO DOWN THE ROAD. WAS LAUGHED AT AND SAID THAT WOULDN'T HAPPEN. AGAIN BOUGHT THE TRUCK OCTOBER 10, 2019 AND IT NOW HAS 3,120 MILES ON IT. THIS NEEDS TO BE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287665December 7, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2019 F-350 WITH 8' BED AND APPROX 1000 MILES. 1ST OCCURRENCE: DEPARTED A CAMPGROUND TOWING A TRAVEL TRAILER (AFTER DOING 3 WALK-AROUND SAFETY CHECK PRIOR TO DEPARTING). DROVE 10 MILES TO NEAREST GAS STATION BEFORE GETTING ON THE HIGHWAY WHERE I DISCOVERED THE TAILGATE WAS DOWN AND CRUSHED BY THE TRAVEL TRAILER. THINKING BACK THROUGH MY SERIES OF EVENTS; I WAS ON LEVEL GROUND AND DID NOT REACH DOWN TO DISENGAGE THE PARKING BRAKE BELOW THE GATE RELEASE, I HAD A GROUND GUIDE BACK ME UP OUT OF MY SPOT WHO CONFIRMED GATE WAS STILL UP PRIOR TO DEPARTING, KEY WAS IN THE CUP HOLDER WITH NO OTHER OBJECTS. I REPORTED THIS ISSUE TO THE DEALER(4 SEPT 2019). THEY REVIEWED CURRENT RECALLS ON MY MODEL AND NONE WERE REPORTED. I FILED A CLAIM WITH MY INSURANCE AND ABSORBED THE REPAIR EXPENSES. IMPORTANT TO NOTE, THERE WAS A HEAVY THUNDERSTORM THE NIGHT PRIOR TO DEPARTING. 2ND OCCURRENCE: (WHILE AWAITING PARTS TO REPAIR DAMAGES FROM 1ST OCCURRENCE) I DEPARTED WORK AND JUST AFTER TURNING LEFT OUT OF THE PARKING SPOT STILL IN THE PARKING LOT, THE TAILGATE CAME OPEN UNINTENTIONALLY FOR THE SECOND TIME DURING MY 2 MONTHS OF OWNERSHIP. I IMMEDIATELY NOTICED IT DOWN WHEN I LOOKED IN MY REARVIEW MIRROR AND NO DAMAGES FROM THIS OCCURRENCE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11287150December 5, 2019
STEERING
TRUCK HAS 21750 MILES ON IT AND IS EXPERIENCING THE KNOWN SYMPTOM OF FORD SUPER DUTY KNOWN AS THE "DEATH WOBBLE". AS I WAS ENTERING THE RAMP TO THE FREEWAY, I HIT A BUMP IN THE ROAD AND THE VEHICLE STARTED SHAKING VIOLENTLY CAUSING ME TO ALMOST LOSE CONTROL. I HAD TO SLOW DOWN AND MOVE TO THE SHOULDER AND STOP THE VEHICLE TO SEIZE THE SHAKING. OTHER VEHICLES WERE ON THE ROAD AND THIS CAUSES A HUGE SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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