Ford F-350 Complaints (2017)

575 consumer complaints on file.

#11267655October 10, 2019
STEERING
I WAS DRIVING ON I-25 IN COLORADO, MILE MARKER 255, THROUGH A CONSTRUCTION ZONE. MY SPEED WAS 50 MPH. THE TRUCK EXPERIENCED AN EXTREME STEERING OSCILLATION/DEATH WOBBLE AFTER DRIVING OVER A ROUGH SPOT IN THE CONSTRUCTION ZONE. I WAS IN THE RIGHT LANE AND WAS ABLE TO BRING THE VEHICLE TO A STOP ON THE NARROW SHOULDER. ATTACHED IS THE REPAIR DOCUMENT FROM THE DEALER. DEALER REPLACED PART #HC3Z 3E651 F :DAMPER ASSEMBLY PER TSB 19-2274.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267241October 9, 2019
WHEELS
THE WHEELS AND VALVE STEMS ARE CORRODING AND LEAKING AIR. THE OEM WHEELS HAVE BEEN REPLACED UNDER WARRANTEE WITH NEW OEM BUT THEY HAVE STARTED LEAKING AGAIN. ON LONG DRIVES WHEN THE TIRES HEAT UP THE LEAK SEEMS TO GET WORSE. I HAVE TO AIR UP THE TIRES EVERY DAY BEFORE DRIVING THE TRUCK. I'M CONCERNED ABOUT THE AIR LOSS WHEN I'M HAULING HEAVY LOADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266929October 7, 2019
STEERING
I HAVE SEVER SHAKING WHILE ON THE FREEWAY AFTER HITTING A BUMP OR THE ROAD CHANGES. I HAVE TAKEN IT INTO THE DEALER 4 TIMES NOW IN THE LAST FEW MONTHS TO TRY AND SOLVE THE PROBLEM. IT IS A SAFETY PROBLEM THAT HAS ALMOST MADE ME LOSE CONTROL OF THE VEHICLE. AS OF RIGHT NOW THE PROBLEM IS STILL THERE WITH NO FIX FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266667October 6, 2019
UNKNOWN OR OTHER
FIRST HAPPENED AT 7,000 MILES HAD IT WORKED ON NOW HAPPENED AT 13,000. FRONT SHAKES VIOLENTLY AFTER HITTING EVEN A SMALL BUMP, MUST SLOW DOWN OR WOULD LOOSE CONTROL. ACCURES ANYTIME AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266183October 4, 2019
STEERING, SUSPENSION
WHILE DRIVING ON THE FREEWAY I CROSSED AN EXPANSION JOINT WHERE THERE IS A BRIDGE, THE VEHICLE BECAUSE TO SHAKE AND BOUNCE ALL OVER THE LANE, IT IS SCARY AND DANGEROUS. I HAD TO SLOW DOWN TO ~30 MPH IN THE MIDDLE OF TRAFFIC ON THE FREEWAY TO BRING THE VEHICLE BACK UNDER CONTROL. THE VEHICLE ONLY HAS 26,000 MILES ON IT AND HAS ALREADY BEEN TO THE DEALER FOR SERVICE FOR THIS ISSUE IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265938October 3, 2019
WHEELS
I HAD A CONTINUAL LOST OF AIR PRESSURE IN ONE OF MY TIRES DURING THE REMOVAL OF THE ORIGINAL EQUIPMENT TIRE AT DISCOUNT TIRES THE MANAGER INFORMED ME THAT THE CHROME WAS FLAKING OFF ON THE INSIDE OF THE RIMS WHERE THE TIRE SEALS TO THE RIM A POSSIBLE MANUFACTURE DEFECT THAT COULD CAUSE POOR SEAL AND DEFLATION OF MY TIRES OR WORST. IF NOT FOR THE NAIL PUNCTURING MY TIRE I WOULD NOT HAVE FOUND THE DEFECT IN THE MANUFACTURING OF THE 4 RIMS ON MY TRUCK. BECAUSE THE ONE TIRE WAS NOT REPAIRABLE I HAD TO BUY 4 NEW TIRES THAT HOW I FOUND THAT ALL 4 OF THE RIMS HAD THE SAME DEFECT. MY CONCERN IS MY TRUCK SAFE TO DRIVE ON THESE 4 RIMS OR COULD I HAVE A TIRE FAILURE BECAUSE OF A LOST OF TIRE SEAL FROM THE CHROME FLAKING OFF INSIDE THE RIMS. I DO HAVE PICTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258805September 29, 2019
SUSPENSION
AT HIGHWAY SPEED (55 TO 65MPH) THREE TIMES NOW (9-13-19 WAS FIRST), AFTER CROSSING A ROUGH BRIDGE EXPANSION JOINT, THE FRONT OF THE TRUCK BEGAN SHAKING VIOLENTLY IN A SELF SUSTAINING VERY RAPID HARMONIC VIBRATION THAT MADE STEERING EXTREMELY DIFFICULT. THE LONGEST LASTED APPROX. 0.75 OF A MILE AS THE TRUCK WAS IN LEFT LANE AND NEEDED TO CROSS 5 LANES OF URBAN TRAFFIC TO GET TO RIGHT SIDE BREAK DOWN LANE. EACH TIME THE VIOLENT SHAKING ENDED WHEN BRAKING TO 37 TO 35 MPH. SEEMS TO OCCUR IF THE DRIVER SIDE WHEEL HITS THE BUMP FIRST. THE SECOND AND THIRD EVENTS WERE SIMILAR TO THE FIRST. TRUCK NOW HAS 10,800 MILES AND IS 27 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258835September 29, 2019
SUSPENSION
THIS INCIDENT HAPPENED IN MAY 2019. WHEN WE'RE ON A HIGHWAY NEXT TO A RIVER TRAVELING ABOUT 60 MILES AN HOUR AND ALL OF THE SUDDEN THE TRUCK START TO VIBRATING VIOLENTLY (ALSO KNOWN AS DEATH WOBBLE).THERE WAS NOTHING I COULD DO TO CONTROL IT. MEAN WHILE MY 4 YEAR OLD SON WAS SO TERRIFIED HE COULD STOP ASKING MY WIFE IF WE WERE GOING TO DIE. WE WERE SO HELPLESS AND WE ALL FEARED FOR OUR LIFE LIVES. THAT'S TRULY THE WORST MOMENT OF MY LIFE. WE HAD THE VEHICLE TOW TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE LITTLE OVER A YEAR AGO AND EXPLAINED TO THEM WHAT HAPPEN AND TOLD THEM NO IS NO WAY WE WERE GETTING BACK IN THAT TRUCK AND ASKED THEM TO BUY BACK. FORD DENIED OUR REQUEST AND ASSURE THE PROBLEM WAS FIXED AFTER WAITING ABOUT HALF MONTH FOR THEM TO FIX IT AND AFTER MULTIPLE ATTEMPTS. AND IN ORDER FOR THEM TO CONSIDER IT, WE MOST EXPERIENCES THE TRAGEDY REPEATEDLY. WITHOUT ANY OTHER OPTION, I DROVE THE VEHICLE FOR OVER A MONTH ON MY OWN TO MAKE SURE IT WAS SAFE BEFORE I ALLOW MY FAMILY BACK IN THE TRUCK AND FOR ABOUT 3 MONTHS EVERYTHING SEEM FINE. UNTIL YESTERDAY WHEN WE WERE ON OUR WAY TO THE AIRPORT AND THE DEATH WOBBLE CAME BACK. AGAIN, WE TOOK THE VEHICLE TO THE DEALER AND HAVE THEM SERVICE. AFTER WHAT HAPPENED, I CAN SEE WHERE THE DEATH WOBBLE TERM CAME FROM. IT WAS TRULY A LIFE AND DEATH SITUATION AND FORD DOESN'T SEEM TO CARE ABOUT THAT. I THINK WE'VE GIVING THEM PLENTY OF ATTEMPTS TO ADDRESS THE ISSUE AND I FEEL IT TIME TO REACH OUT FOR FURTHER ASSISTANCE.WE CURRENTLY LIVE IN ALASKA. HOWEVER WE HAVE JUST SOLD EVERYTHING AND READY TO MOVE OUT OF STATE IN ABOUT FOUR DAYS. BUT AT THIS POINT WE DO NOT HAVE A VEHICLE AND OUR HOUSE WILL BE SOLD SOON. I DON'T UNDERSTAND WHY FORD IS NOT ALERT WITH THIS DEADLY SITUATION. WE ARE VERY DESPERATE AND ANY HELP WILL BE MUCH APPRECAITED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258466September 27, 2019
STEERING, UNKNOWN OR OTHER
MY 2017 FORD F 350 XLT 4X4 SB HAS 30,000 MILES. ON TUES. MORNING MY WIFE AND I WERE DRIVING BACK TO MESA,AZ. FROM PANGUITCH, UTAH. A COUPLE MILES INTO OUR TRIP , WHILE DRIVING 55 MPH WE HIT A BUMPY AREA OF THE ROAD AND THE TRUCK STARTING SHAKING VIOLENTLY, LIKE HAVING A BLOWOUT. I HAD TO PULL OVER TO SEE WHAT WHAT WAS HAPPENING. I COULD SEE NO DAMAGE TO ANY TIRES , SO WE KEPT DRIVING AND IT HAPPENED AGAIN LESS THAN 10 MINUTES INTO THE DRIVE.. THIS TIME I SLOWED DOWN UNTIL I REGAINED CONTROL. WE DID NOT HAVE ANY MORE ISSUES THE REST OF OUR TRIP TO MESA. WE WERE PULLING A 40 FT. FIFTH WHEEL #13,500. AT THE TIME. WE WERE JUST FINISHING UP OUR SUMMER TRIP WHEN THIS HAPPENED. THIS HAPPENED ABOUT 45 DAYS EARLIER JUST OUTSIDE CHEYENNE, WY., AFTER READING A LOT OF SIMILAR INCIDENTS FROM OTHER FORD OWNERS. I FELT THAT I NEEDED TO REPORT THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258619September 27, 2019
STEERING, SUSPENSION
2017 FORD F-350 SUPERDUTY TRUCK EXPERIENCED SEVERE STEERING/SUSPENSION WOBBLE WHEN ENCOUNTERING BUMPS IN ROADWAY. FOUR INCIDENTS OCCURRED, WITH THREE OCCURRING IN THE SEPT. 18-26, TIMEFRAME IN 2019.WHILE TRAVELING AT 65 TO 70 MPH. VEHICLE WAS HARD TO CONTROL DURING THE WOBBLE, AND REQUIRED SLOWING TO 20-25MPH TO STOP THE SHAKING. OTHER VEHICLES FOLLOWING ME AT THE LISTED SPEEDS WERE REQUIRED TO BRAKE QUICKLY TO AVOID COLLISION WITH MY VEHICLE. ALL INCIDENTS OCCURRED ON INTERSTATE HIGHWAYS. VEHICLE MILEAGE WAS APPROX. 17000 MILES AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258192September 25, 2019
STEERING
ON MULTIPLE OCCASIONS WE HAVE HIT A BUMP/POTHOLE AND IT CAUSES A SEVERE DEATH WOBBLE. THE LAST TIME IT ALMOST CAUSED AN ACCIDENT. WE HAVE TAKEN IT IN 3 TIMES AND THEY COULDNT FIND ANYTHING WRONG. AFTER GOOGLING IT,IT IS APPARENT THAT THERE IS A ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257704September 24, 2019
FUEL/PROPULSION SYSTEM, STEERING, SUSPENSION
I WAS DRIVING APPROXIMATELY 70 MPH WHEN I CROSSED A SET OF RAIL ROAD TRACKS AND THE VEHICLE SHOOK VIOLENTLY ENOUGH TO CAUSE ME TO ENTER LEFT DITCH. AFTER APPLYING THE BREAKS AND SLOWING TO 15 MPH I REGAINED CONTROL. I GOT OUT AND CHECK THE TIRES AND ALL SEEMED FINE. STARTED TO SLOWLY DRIVE AND IT WAS FINE. A FEW MILES LATER I BEGAN TO SMELL DIESEL FUEL. WHEN I REACHED MY DESTINATION THE SMELL WAS VERY STRONG. OPENED THE HOOD AND THERE WAS FUEL LEAKING FROM THE TOP OF THE ENGINE AND STEAMING FROM THE INTER COOLER. DRIVE IT TO A FORD DEALER AND THEY REPLACED THE FUEL FILTER AS THE SHAKING HAD CAUSED IT TO CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256441September 18, 2019
WHEELS
2017 VEHICLE WITH 26,000 MILES. OUTSIDE DRW WHEELS, BOTH PASSENGER AND DRIVER SIDE HAVE PRESENTED CORROSION AND ARE LOSING AIR PRESSURE STATIONARY AND IN MOTION DUE TO INCOMPATIBLE METALS ON RIM AND VALVE STEM. RECALL NEEDS TO BE ENACTED AND RIMS NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256157September 17, 2019
STEERING, SUSPENSION
I OWN A 2017 F-350 SUPER DUTY WITH 28,000 MILES. EXPERIENCING "DEATH WOBBLE" MULTIPLE TIMES PER WEEK, TYPICALLY AT SPEEDS BETWEEN 50-70 MPH AND HITTING EVEN THE SLIGHTEST BUMP OR UNEVEN-NESS IN THE ROAD. THE SHAKING IN THE FRONT END IS SO VIOLENT THAT THE VEHICLE IS NOT CONTROLLABLE AND IS EXTREMELY DANGEROUS TO THE POINT THAT MY WIFE REFUSES TO DRIVE IT. THE ONLY WAY TO REGAIN CONTROL IS BY SLOWING DOWN TO APPROX 30-40 MPH UNTIL THE SHAKING SUBSIDES. YESTERDAY, WHILE DRIVING ON THE HIGHWAY, THE WOBBLE STARTED AND PULLED ME INTO THE NEXT LANE, NEARLY CAUSING AN ACCIDENT. SLOWING DOWN IN ORDER TO REGAIN CONTROL CAUSED ANOTHER NEAR MISS AS CARS WERE HAVING TO SWERVE TO AVOID ME AS I TRIED TO REGAIN CONTROL FROM THE WOBBLE. THIS WAS AN EXPENSIVE VEHICLE AND IT IS PRACTICALLY NEW WITH VERY LOW MILES - THIS SHOULD NOT BE HAPPENING AND IN DOING RESEARCH ITS APPEARS THIS IS A VERY PREVALENT ISSUE WITH THESE TRUCKS AND FORD IS AWARE OF THE DEFECT AND IS NOT DOING MUCH TO ADDRESS IT. I NEED TO BE ABLE TO DRIVE THIS VEHICLE AND I NEED IT TO BE SAFE AND THIS DEFECT DOES NOT ALLOW THAT. THERE HAVE BEEN NO MODIFICATIONS TO THIS VEHICLE - IT IS 100% FACTORY STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256018September 16, 2019
STEERING, SUSPENSION
WHEN HITTING A BUMP BETWEEN 50 TO 60MPH, THE TRUCK FRONT END STARTED BOUNCING WILDLY AND BECAME DIFFICULT TO CONTROL ON ANY TYPE OF ROAD. THIS HAPPENED SEVERAL TIMES MILES ON THE VEHICLE WAS BETWEEN 27,000 AND 30,000. FORD DEALER DESCRIBED THIS AS THE "DEATH WOBBLE", LITERALLY. WAS FIXED BY REPLACING STEERING DAMPER. THIS EVENT ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE AT HIGHWAY SPEEDS. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254164September 9, 2019
STEERING, SUSPENSION
VEHICLE DEVELOPED KNOCKING IN FRONT END AT 5,000 MILES. AT AROUND 10,000 MILES BEGAN UNCONTROLLABLE SHAKING IN THE STEERING WHEN HITTING A BUMP AT 75 MPH ON HIGHWAY. THIS WOULD STOP BY SLOWING DOWN TO 40 MPH. THIS CONTINUED UNTIL THE FRONT STABILIZER WAS REPLACED BY FORD AT AROUND 15,000. VEHICLE NOW HAS 20,000 MILES ON IT AND HAS AGAIN STARTED SHAKING UNCONTROLLABLY AS STATED BEFORE. FORDS FIX IS TO REPLACE IT AGAIN WITH THE SAME PART THAT HAS ALREADY FAILED TWICE. I HAVE HEARD OF THE SAME ISSUES FROM OTHER PEOPLE IS SIMILAR MAKES AND MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253789September 7, 2019
STEERING, SUSPENSION
DEATH WOBBLE SYMPTOMS AT HIGHWAY SPEEDS, VIOLENT SHAKING IN STEERING AND SUSPENSION. HAD TO REPLACE TRACK BAR, STEERING STABILIZER, ALIGN FRONT END TO REDUCE/ELIMINATE POTENTIAL DANGER. POOR RESPONSE BY FORD ON THIS ONE. HAPPENED NUMEROUS TIMES, DIFFICULT TO DUPLICATE, POSSIBLE SERIOUS INJURY IF AN I EXPERIENCED DRIVER OF THIS VEHICLE IS BEHIND THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253227September 4, 2019
SUSPENSION
AT 1700 MILES DEVELOPED FAIRLY VIOLENT DEATH SHAKE. DEALER TOLD ME TIRES ONLY AFTER MUCH DEMANDING REPLACEED STEERING DAMPER. DEVELOPED A VIOLENT WOBBLE ON INTERSTATE AT 20000 MILES WITH TRAILER AT 70 MPH THAT COULD HAVE CAUSED A CRASH. THEY THEN CHANGED CASTER WHICH HELPED BUT IT IS STILL THERE FAIRLY BAD. NOT SURE WHAT TO DO NEXT AS THEY ARE NOT OFFERING ANY FIX, TRUCK HAS 30000 MILES CURRENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252229August 29, 2019
STEERING, SUSPENSION
TRUCK GOES INTO DEATH WOBBLE. WAS RETURNED FOR REPAIR UNDER WARRANTY AT 35,091. THE WOBBLE CAME BACK AND IS A DANGER. WE HAVE 3 F350, 17 AND 18 MODELS AND THEY ARE ALL HAVING DEATH WOBBLE PROBLEMS. THESE PROBLEMS POSE A DANGER AND SHOULD BE RECALLED, IT IS A DESIGN FLAW. WE HAVE CONTACTED FORD (REF# CAS24123991) TO MAKE THE AWARE OF THE ISSUES AND TO GET THEM TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246531August 26, 2019
STEERING
WHILE TRAVELING AT 65 MPH ON I-80 TRANSITIONED FROM TAR TO CONCRETE AND EXPERIENCED SEVERE DEATH WOBBLE. ALMOST LOST CONTROL OF VEHICLE. STEERING WHEEL WAS ALMOST RIPPED FROM MY HANDS. WAS ABLE TO GET ONTO SHOULDER OF HIGHWAY AND STOP VEHICLE. RESUMED TRAVEL AND WENT DIRECTLY TO FORD DEALER IN RENO,NV. THEY WERE UNABLE TO IMMEDIATELY INSPECT VEHICLE SO I TRAVELED BACK TO FALLON,NV. TO DEALER. RAN 55MPH 60 MILES WITH NO FURTHER INCIDENT. I DO FEEL THAT IF I HAD NOT BEEN TRAVELING IN THE INSIDE LANE ON I-80 I WOULD HAVE BEEN INVOLVED IN A DEADLY ACCIDENT. THIS IS A SAFETY ISSUED THAT NEEDS TO BE REMEDIED IMMEDIATELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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