Ford F-350 Complaints (2013)

86 consumer complaints on file.

#11475056July 21, 2022
STEERING, SUSPENSION
Driving down the road at approximately 60 mph we crossed over a bridge. Once we crossed the bridge the trucks steering wheel started to shake violently making the truck near impossible to handle and steer. We had to reduce speed quickly and pull to the side of the roadway to keep from wrecking the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469690June 16, 2022
STEERING, SUSPENSION, WHEELS
Traveling at speeds between 60-70mph on highways, at slights curves with rough pavement, my truck begins shaking violently to the point of losing control. Once I slow down and pull over it stops. It occurs without any warning. It has now happened a half dozen times. Nearly lost control and just avoided an accident on the last event. I had recall work done at Ford dealer today. Described the event. They told me about “death wobble” occurrences common with F250 and F350s. Looked it up. Description matches perfectly with my experience. Mechanics checked my steering linkage, axel, wheels for play, u linkages. Nothing out of the ordinary. I am deeply concerned for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466970June 1, 2022
STEERING, SUSPENSION, WHEELS
Violent shaking while driving even after steering damper replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464050May 10, 2022
ELECTRICAL SYSTEM
The contact owns a 2013 Ford F-350. The contact stated that while the vehicle was idling smoke appeared between the driver's side front and rear door panels. The contact stated that prior to the failure the electrical door and window switch functioned intermittently. The contact stated that an unknown warning light was illuminated. The vehicle was taken to the dealer who diagnosed the failure as a defective door wiring harness due to brittle wires from constantly opening and closing the doors. The contact was informed that the wiring harness needed to be replaced. Additionally, the contact stated that the wires were melted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 80,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463704May 7, 2022
SUSPENSION
As we were driving on the highway, the “death wobble” as it’s been coined happened to us. We were going 70 mph on the highway and hit a bump and then the whole front end of the truck was shaking violently. Fortunately my husband is aware of this and knows of this happening to other vehicles that he slowed down immediately to prevent anything else from happening. Not only did the intense shaking happen, but it also popped the hood. Thank goodness it stayed latched otherwise that could have also been a serious issue. Thankful we were not on a crowded freeway or highway and were able to slow down fast. This also happened to him a few weeks earlier on a highway. This is a huge safety issue. I’m not sure if I would have been able to control the vehicle like he did if I had been driving. Unfortunately unless you have a dealer or service tech riding with you at all times, this can not be predictably reproduced. Of course there were no warning signs as it just happened after hitting a bump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461012April 16, 2022
STEERING
I have had a few instances where the steering wheel gets a little shaky when hitting a bump but had a significant event that recently happened. I was traveling about 70 mph, with 3 other individuals in the truck with me. We were on a relatively smooth highway, one that is very well maintained. We went over a bridge and as we came off of the bridge and over the “joint” between the road and the bridge, the steering wheel began to violently shake, worse than anything I have ever experienced. I was white-knuckled trying to keep control of the vehicle, all the while slowing down on the highway. The truck was drifting left as it was shaking and I finally was able to come to almost a complete stop, which is when the shaking stopped. The shaking lasted maybe 20 -30 seconds. There was no warning, no lights or messages on the dash…and the “joint” between the road and the bridge was not very rough. I am thankful no one was hurt and there wasn’t much traffic around us when it happened. I am also thankful I wasn’t hauling my horse trailer and horses when it happened because it could have turned out much worse. I have scheduled an appointment with the dealership to take the vehicle in. I can’t possibly chance this happening again…especially with a horse trailer hooked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458110March 24, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2013 Ford F-350. The contact stated that the service warning light illuminated while driving approximately 30 MPH. The contact stated that the vehicle went into limp mode. The contact called the dealer and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and informed the contact that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no assistance was offered. The contact stated that the Ford Customer Service Representative then transferred the call to the NHTSA. The failure mileage was 96,904.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444799December 23, 2021
SUSPENSION, STEERING
The truck vibrates uncontrollably when driving on the freeway at speeds between 65-75mph. This typically occurs when the truck hits a bump when driving in this speed range. Doing a google search and reviewing videos of this issue reveals a pheonomea referred to as 'death wobble'. This has happened to me at least 8 times over the past 8-10 months. I had the shocks changed recently hoping that this would fix the problem. This did NOT fix the problem. On one occassion while driving in Pennsylvania towing my boat, I was nearly in an accident. When the vibration/attenuation occurred I was driving approx 70mph and had to slow to 40mph nearly causing an accident. This is a very scary issue that apparently through research Ford is well aware of. I have my truck at the dealership as I write this complaint and they are saying they cannot identify the problem....So, the genesis of the Ford class action law suit was a similar issue. The dealership turned a customer away with a known safety issue. Wonder if this is going to happen to me? If I am turned away with a known safety issue and end up in an accident, you will certainly hear from me again! This is crazy. Merry Christmas!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436787October 14, 2021
STEERING
I was driving on the freeway when I hit a small bump and the steering wheel began to shake uncontrollably. Luckily, I was able to merge to the shoulder for safety. Only after I stopped completely did the shaking stop. Signs of the famous "death wobble" on these trucks. Ford needs to fix! Veer dangerous and scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435667October 6, 2021
SUSPENSION
Violent shaking of steering column at highway speeds starting around 50 mph. Occupant has to slow down and pull over on side of road in order for violent shaking to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435717October 6, 2021
SUSPENSION
Violent shaking of the steering wheel and front end of the truck at 65 MPH while on the highway. The shaking initiated in a right hand curve in the highway. Would not stop shaking until I reduced speed to around 40 MPH and pulled to the shoulder. I had difficulty controlling the truck in traffic until I slowed way below traffic speed. This was a frightening experience to say the least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435238October 2, 2021
STEERING
My vehicle is currently at 79,200 miles and have recently experienced what is called the Death Wobble. Any bump in the road causes my steering to violently shake back and forth until I slow down and regain control. At this time it’s unknown what is causing the problem and an appointment with my dealer isn’t available until December 17, three months from now. We use this vehicle to tow a12,000 pound fifth wheel. At this point I’m afraid to tow with this vehicle. Currently the vehicle is covered under Ford’s extended warranty until Feb 28.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432146September 8, 2021
SUSPENSION
While driving on highway 70 in Denver on 7/3/21, which has constant construction, inhit an unavoidable rough patch causing my truck to go into an uncontrollable wobble violently shaking the vehicle until slowing down to an unsafe highway speed. This has since happened 3 more times as well as general looseness in steering and exaggerated movement over rough roads in the city. I have invested over 1700 dollars to correct the issue but it still persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432003September 7, 2021
SUSPENSION:FRONT
while driving at highway speeds and hitting a slight bump or bridge joint the steering wheel started shaking so violently i had to abruptly come to a stop 4 times to avoid colliding with other traffic on our holiday trip. The steering damper has already been upgraded as well as tie rod ends, drag link and shocks. these trucks and this problem has to be addressed before one or more of us get killed by not being able to control it especially during high traffic times such as this past weekend. this weekend the problem was the worst of several incidents with this issue. Working for a Ford dealer the problem has been on going, despite making many repairs myself to save money on installation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424389July 12, 2021
UNKNOWN OR OTHER
The EGR system has caused the truck's transmission to go into idle mode which is 2 miles an hour. Safely it can not be driven to be serviced if you are on the road. This system has reset its self on 3 occasions, once when I was taking the truck into a Ford service dealership. They stated they could not do anything without the trouble senor on. There is one recall on the nox sensor and 3 other service alerts for the EGR on the trucks. This is very dangerous and should be put in your system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422347June 25, 2021
STRUCTURE
The contact owns a 2013 Ford F-350. The contact stated that the taillights were starting to crack between the taillights and the tailgate on both sides. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The contact was informed that the Vin was not under recall. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376201November 24, 2020
SUSPENSION
WHILE DRIVING IN EXCESS OF 55 MPH ON ALL ROAD SURFACES THE FRONT END WILL RANDOMLY GO INTO A VIOLENT FRONT END WOBBLE. THE VEHICLE SHAKES VIOLENTLY AS TO THROW HEAVY ITEMS FROM THE DOOR POCKETS AND PREVENT STEERING THE VEHICLE. WE HAVE REPLACED A SUSPECTED STEERING COMPONENTS WITH NO REMEDY. WE UNDERSTAND THAT A SIMILAR ISSUE WITH THIS VEHICLE OCCURRED IN A LATER MODEL TRUCK AND HAS BEEN RECALLED. OUR MECHANIC HAS NICKNAMED THIS WOBBLE A DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355684September 17, 2020
SUSPENSION
TRUCK VIOLENTLY SHOOK AFTER GOING OVER BUMP IN THE ROAD GOING ABOUT 40MPH ON CITY STREET TO WHERE I ALMOST LOST CONTROL OF MY TRUCK. HAD NO CONTROL OF THE SHAKE AND WHEN APPLIED BRAKES THE TRUCK KEPT SHAKING UNTIL I COULD COME TO A COMPLETE STOP. CONTACTED REPAIR SHOP AND THEY INFORMED ME THAT THE CONDITION IS REFERRED TO AS THE 'DEATH WOBBLE'. FORD KNOWS OF THE ISSUE BUT HAS NOT DONE ANYTHING TO REMEDY THIS ISSUE. PARTS AFFECTED AND WERE REPLACED ARE TRACK BAR ASSEMBLY AND PASSENGER SIDE BALL JOINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351712August 27, 2020
VEHICLE SPEED CONTROL, SUSPENSION
WITHIN THE LAST FEW MONTHS THE TRUCK HAS EXPERIENCE THE "DEATH WOBBLE". AT FIRST IT STARTED AT NORMAL MICHIGAN HIGHWAY SPEEDS, BUT IT HAS BECOME MORE FREQUENT AND MORE REPEATABLE, AND OCCURRING A LOWER SPEEDS. ESSENTIALLY IF YOU HIT A TYPICAL HIGHWAY BUMP THE VEHICLE WILL BEGIN TO SHAKE COMPLETELY OUT OF CONTROL FORCE YOU TO RAPIDLY DECELERATE OR BRAKE QUICKLY ON A HIGHWAY UNTIL IT STOPS. THIS TRUCK HAS A STOCK SUSPENSION AND ABOUT 150K MILES. WE HAVE TAKEN IT TO A SUSPENSION SHOP THEY CANNOT IDENTIFY ANY FAILED COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350097August 18, 2020
STEERING, SUSPENSION
THE TRUCK DEVELOPS A SEVERE SHAKE/WOBBLE IN FRONT END WHEN DRIVING AT HIGHWAY SPEEDS AND HITS A BUMP IN THE ROAD. THE TRUCK IS HARD TO CONTROL AND HAS TO BE SLOWED CONSIDERABLY BEFORE IT STOPS THE WOBBLE AND CAN BE CONTROLLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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