Ford F-350 Complaints (2018)

205 consumer complaints on file.

#11186789March 14, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
THIS VEHICLE IS EQUIPPED WITH A FEATURE THAT SHUTS THE ENGINE AND IGNITION OFF AFTER 30 MINUTES OF IDLE WITHOUT DRIVER INTERACTION. THESE VEHICLES HAVE "UP-FITTER SWITCHES" WHICH CAN BE TIED TO THINGS LIKE AUXILIARY WARNING LIGHTS. WHEN THE VEHICLE SHUTS DOWN, THE HEADLIGHTS/TAIL LIGHTS TURN OFF AS WELL AS POWER TO ANY AUXILIARY LOADS. I AM A FIREFIGHTER IN NORTH CAROLINA. I HAVE THESE SWITCHES ATTACHED TO AUXILIARY SAE-W WARNING LIGHTS. THE OTHER NIGHT, I WAS ON THE SCENE OF A COLLISION AND AFTER 30 MINUTES, MY TRUCK SHUT ITSELF OFF IN THE MIDDLE OF THE ROAD AND WENT COMPLETELY DARK. THE HEADLIGHTS/TAIL LIGHTS TURNED OFF, AS WELL AS THE WARNING LIGHTS INSTALLED ON THE PERIMETER OF THE BODY. THIS RESULTED IN A SIGNIFICANT TRAFFIC HAZARD AND PUT THE SAFETY OF MYSELF AND OTHERS IN THE ROADWAY IN JEOPARDY. THE FEATURE CAN BE DISABLED EACH TIME THE VEHICLE IS STARTED, BUT REQUIRES THE VEHICLE TO BE STOPPED AND VARIOUS MENUS TO BE CYCLED THROUGH. I THOUGHT I'D KICKED IT OFF BUT APPARENTLY MISSED THE SETTING WHILE I WAS TRYING TO GET OUT AND RENDER AID AT THIS PARTICULAR INCIDENT. I HAVE SPOKED WITH RONALD FULLER WITH FORD'S BODY BUILDER ADVISORY SERVICE WHO INFORMS ME THAT THIS FEATURE IS INCLUDED IN ALL RETAIL TRUCKS, AND CAN NOT BE DISABLED. THEIR LOGIC IS THAT THEY WANT TO PREVENT PEOPLE FROM ACCIDENTALLY RUNNING THE VEHICLE IN THEIR GARAGE AND ASPHYXIATING THEMSELVES. THE RECOMMENDATION WAS TO PURCHASE A POLICE PACKAGE VEHICLE WHICH DOES NOT INCLUDE THIS SOFTWARE PACKAGE. MY CONCERN IS ANY VEHICLE USED FOR CONSTRUCITON, ROAD WORKS, OR FOR GENERAL COMMERCIAL APPLICATION IS LIKELY TO EXPERIENCE A SIMILAR SITUATION WHICH CAN RESULT IN THE VEHICLE BEING TOTALLY DARK IN THE MIDDLE OF THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186342March 13, 2019
STEERING, SUSPENSION
A SHAKING OR WOBBLE IN THE FRONT END GENERALLY OCCURS AT SPEEDS OVER 60MPH, WHEN YOU RUN OVER A ROUGH SPOT IN THE ROAD OR A ROAD SEAM. THE FRONT END WILL SHAKE VIOLENTLY AND THE VEHICLE IS DIFFICULT TO CONTROL UNTIL YOU SLOW DOWN (40-50MPH). A FORD DEALER HAS LOOKED AT IT AND SAID THAT THE ALIGNMENT AND TIRE BALANCE IS CORRECT. HOWEVER THE PROBLEM STILL PERSISTS. THIS IS VERY DANGEROUS AT HIGHWAY SPEEDS. TRUCK HAS 20K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184778March 7, 2019
SUSPENSION
"DEATH WOBBLE" AFTER HITTING BRIDGE JOINT, AT 70 MPH ON HIGHWAY, HAD TO COME TO COMPLETE STOP TO FOR TRUCK TO STOP WOBBLING. TRUCK HAS 14000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184310March 5, 2019
STRUCTURE:BODY
ELECTRIC TAILGATE HAS RELEASED AND DROPPED OPEN WHILE DRIVING. HAS HAPPENED THREE TIMES AT LOW SPEED. TWICE WHILE PULLING FIFTH WHEEL TRAILER AND ONCE NOT TOWING ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176455February 12, 2019
STEERING
WHEN HITTING A POT HOLE OR EXPANSION JOINT ON ROADWAYS THE TRUCK HAS A VIOLENT SHAKE OR WOBBLE IN THE FRONT END MAKING IT VERY HARD TO CONTROL AND DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176567February 12, 2019
STEERING
TRAVELING APPROXIMATELY 50 MPH OVER ROUGH PAVED ROAD, THE STEERING STARTED OSCILLATING SEVERELY AND CONTINUED UNTIL VEHICLE WAS SLOWED DOWN TO APPROXIMATELY 20 MPH. HAPPENED THE NEXT DAY UNDER VERY SIMILAR CIRCUMSTANCES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175985February 10, 2019
UNKNOWN OR OTHER
DRIVER'S DOOR LATCH WON'T HOLD. THE DOOR WON'T STAY CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174704February 6, 2019
STEERING, SUSPENSION
WHILE DRIVING ON THE INTERSTATE, ON MULTIPLE OCCASIONS, AT SPEEDS OF 55-70MPH I'VE HIT A SMALL BUMP OR ROUGH PATCH ON THE RODE. THIS SENDS THE STEERING WHEEL/FRONT END INTO A VIOLENT, UNCONTROLLABLE, OSCILLATING WOBBLE WHICH REQUIRES YOU TO PULL OFF THE ROAD TO GET IT TO STOP. THIS VEHICLE IS UN MODIFIED AND WELL MAINTAINED SINCE I PURCHASED IT BRAND NEW 9 MONTHS PRIOR. THESE INCIDENTS HAVE CAUSED SHOULDER AND NECK PAIN AND HAVE MADE ME SCARED TO EVEN DRIVE IT. FORD HAS YET TO ACKNOWLEDGE OR REPAIR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11171673January 23, 2019
STRUCTURE:BODY
DOORS WILL NOT CLOSE, OPEN, AND OR COME OPEN WHILE DRIVING USUALLY ON BELOW FREEZING TEMPERATURE DAYS. THIS HAS HAPPENED WHILE STATIONARY AND DRIVING WHILE MAKING A TURN DRIVERS SIDE DOOR WHIPPED OPEN FORTUNATELY THERE WAS NO ONCOMING TRAFFIC. MOISTURE IN DOOR LATCHES FREEZING IS THE PROBLEM. UNFORTUNATELY THERE IS NO WAY TOKNOW IF THE LATCH IS FULLY ENGAGED WHILE IN MOTION. ALSO CIRCUMSTANCE CAN OCCUR THAT LEAVE YOU LOCKED IN VEHICLE WITH ONLY ESCAPE THRU A WINDOW. FORD HAS CALLED THIS REPAIR CUSTOMER SERVIVE ADVISOR 18N03. HOWEVER THIS HAS BEEN A ONGOING PROBLEM WITH FOR VEHICLES FOR SEVERAL YEARS AND FORD KEEPS PUTTING OUT REPAIRS THAT ARE OFTEN INEFFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170020January 14, 2019
STEERING, SUSPENSION
STEERING WHEEL OSCILLATES ABOVE 50MPH CAUSING A STEERING TO BE COME LOOSE AND UNPREDICTABLE. HAS BEEN AN ONGOING ISSUE SINCE VEHICLE WAS NEW, HAS ONLY GOTTEN WORE WITH ACCUMULATED MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160639December 11, 2018
STRUCTURE:BODY
TAILGATE OPENS UNEXPECTEDLY WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155858December 4, 2018
STEERING, SUSPENSION, WHEELS
DRIVER EXPERIENCES WOBBLING OR SHAKING IN THE VEHICLE AT HIGHWAY SPEEDS (>45 MPH). IT STOPS AT LOWER SPEEDS. THE SYMPTOMS ARE CONSISTENT WITH FORD'S TSB 18-2268.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155215November 30, 2018
STRUCTURE:BODY
TAILGATE WILL OPEN RANDOMLY WHEN HITTING A BUMP ON THE ROAD OR HIGHWAY. HAS HAPPENED 4 TIMES IN THE FIRST 6 MONTHS I HAVE OWNED. THE DEALERSHIP CAN FIND NO PROBLEM. RESULTED IN LOOSING MY PAYLOAD ON THE INTERSTATE, VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152884November 20, 2018
ELECTRICAL SYSTEM
THE TAILGATE RELEASES (OPENS OR DROPS) UNEXPECTANTLY WHEN THE PARKING BRAKE IS RELEASED. THIS SEEMS TO BE AN INTERMITTENT PROBLEM WHEN THE VEHICLE IS STOPPED. IT HAS OCCURRED WITH THE VEHICLE TRANSMISSION IN PARK, REVERSE, OR DRIVE AND THE PARKING BRAKE RELEASE LEVER IS ACTUATED. THIS HAS BEEN FOR THE LAST 18 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151773November 15, 2018
UNKNOWN OR OTHER
THE TAILGATE OPEN BUTTON ON THE KEY FOB CAN BE EASILY ACCIDENTALLY PUSHED TWICE WHILE CARRYING IT IN YOUR POCKET THUS CAUSING THE TAILGATE TO OPEN. SHOULD THE VEHICLE BE PARKED NEXT TO SOMETHING OR A CHILD STANDING OR RIDING A BIKE COULD BE INJURED BY THE OPENING TAILGATE, THERE IS NO WAY TO DISABLE THIS FEATURE ON THE KEY FOB. BENDING AND WORKING NEAR THE VEHICLE CAN EASILY CAUSE THE BUTTON TO BE PUSHED TWICE WHILE IN YOUR POCKET. NEED TO BE ABLE TO DISABLE THIS FEATURE FOR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151494November 14, 2018
ELECTRICAL SYSTEM
BACK UP CAMERA GOES BLANK AND SHOWS BLACK ON DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151497November 14, 2018
ELECTRICAL SYSTEM
TAILGATE COMES DOWN ON IT'S OWN. IT HAS HAPPENED THREE TIMES NOW. DEALER COLD FIND NOW CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141826October 22, 2018
SUSPENSION
WHILE DRIVING ON THE HIGHWAY AT ~65MPH I HIT A BUMP IN THE ROAD THAT CAUSED THE STEERING TO SHAKE VIOLENTLY AND UNCONTROLLABLY. I WAS UNABLE TO CONTROL THE VEHICLE UNTIL I WAS ABLE TO SLOW TRUCK DOWN TO ~25MPH. THE SHAKING ALMOST CAUSED ME TO LOSE CONTROL AND SLOWING DOWN ALMOST HAD VEHICLES HIT ME ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141476October 19, 2018
STRUCTURE:BODY
WHILE PULLING FROM A FUEL PUMP I BEGAN TURNING WHEN I HEARD A LOUD NOISE. THE TAILGATE HAD INADVERTENTLY OPENED AND PIERCED THROUGH THE FRONT OF A 5TH WHEEL CAMPER I WAS PULLING. THIS CAUSED SIGNIFICANT DAMAGE TO THE CAMPER AS WELL AS THE TO THE TOP OF THE TAILGATE. THIS 1ST INCIDENT HAPPENED ~ 3700 MILES. I LATCHED THE TAILGATE AND PICKED UP ANOTHER TRAILER (PINTLE HITCH). I PULLED INTO A PARKING LOT TO DROP OFF THE LOAD AND NOTICED THAT THE TAILGATE HAD CAME DOWN A SECOND TIME. AFTER DROPPING TRAILER OFF I BEGAN TO DRIVE HOME. HALF WAY HOME TO GET FUEL (UN LADEN) I NOTICED THE TAILGATE DOWN AGAIN. THE REMOTE NOR THE DASH BUTTON HAD BEEN TOUCHED. THE TAILGATE HAS SINCE BEEN REMOVED AS I CAN NOT RISK FURTHER DAMAGE CAUSED FROM MY TAILGATE OPENING BY ITSELF. I INFORMED MY DEALERSHIP (RYAN FORD OF SEALY,TX.) MULTIPLE TIMES OF THE INCIDENT HOWEVER WAS REPLIED WITH ONLY THAT THERE WAS NO ACTIVE TSB ISSUES FOR MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141510October 19, 2018
STRUCTURE:BODY
THE REMOTE TAILGATE DEPLOYED (OPENED) AT 60MPH ON I-40 EAST OF NASHVILLE, TN. WHILE TOWING OUR FIFTH WHEEL TRAILER. WE HEARD A LOAD BOOM, AND DID NOT NOTICE ANYTHING UNTIL WE STOPPED AND THE TAILGATE WAS DOWN. THERE WERE NO EXTERNAL INPUTS CAUSING DEPLOYMENT OF THE TAILGATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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