Ford F-350 Complaints (2002)

240 consumer complaints on file.

#10058563February 20, 2004
FUEL SYSTEM, OTHER:DELIVERY
ACCELERATOR PEDAL JUST QUIT WORKING, BOTH ON TAKE OFF AND STEADY MPH GOING DOWN THE ROAD. THIS TIME IT QUIT JUST AFTER TAKING OFF FROM A RED LIGHT AND A MINI VAN REARENDED US. HAD TO HAVE A WRECKER LIFT THE MINI VAN OFF OUR TRAILER HITCH. NO DAMAGE TO US BUT PLENTY TO THE MINI VAN. I HAD A SORE LOWER BACK FOR ALMOST A WEEK!! HE DID NOT WANT A POLICE REPORT AS HE DID NOT HAVE INSURANCE. WE HAVE HAD THIS VEHICLE TO DIMENSION WEST FORD IN FORT WAYNE 5 TIMES, FOR WELL OVER 3 WEEKS OF DOWN TIME WITH NO FIX INSIGHT. IT IS AN ONGOING PROBLEM THAT HAS TURNED INTO A SAFETY ISSUE. MY WIFE IS AFRAID TO DRIVE THE TRUCK. SERVICE MANAGER WILL NOT RETURN MY PHONE CALLS. I WILL TAKE IT BACK IN NEXT WEEK AND LET THEM TRY ONE MORE TIME BEFORE WE TRY OTHER VENUES.*AK EA04006
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10054211February 19, 2004
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING 55 MPH DOWN A HIGH WAY, THE CONSUMER HEARD A LOUD EXPLOSION, AT FIRST THE CONSUMER THOUGHT THERE WAS A TIRE BLOW OUT. WHEN THE VEHICLE WAS EXAMINED THE CONSUMER SAW THE AXLE HAD EXPLODED AND WAS ON FIRE. THERE WERE NO INJURIES IN THIS INCIDENT. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *JB *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10053866January 13, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 50 MPH ON THE HIGHWAY DRIVER LOST CONTROL OF THE VEHICLE, CAUSING VEHICLE TO CRASH INTO A GUARDRAIL HEAD ON. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10051527January 2, 2004
POWER TRAIN:AXLE HUBS
2002 FORD SUPER DUTY POWERSTROKE DIESELS WITH 4 WHEEL DRIVE. THE 4 WHEEL DRIVE SYSTEM ON THESE TRUCKS IS CALLED, "ELECTONIC SHIFT ON THE FLY" ... THERE IS A DASH MOUNTED KNOB ON THE DASH. THE NOB HAS WRITTEN, "4X2"-4X4 AND 4X4 LO". THIS PAST SNOW STORM IN NORTHERN NEVADA HAD CHAINS OR SNOW TIRE RESTRICTIONS. SO, ON MY WAY TO WORK I TURNED THE DASH KNOB FROM 4X2 TO "4X4. THE 4X4 SYSTEM LIGHT ON THE DASH LIT UP AND THE TRUCK WENT INTO 4 WHEEL DRIVE. SHORTLY AFTER DRIVING AND PROCEEDING FROM A "STOP SIGN" THE REAR TIRES STARTED TO SPIN, NOTHING FROM THE FRONT TIRES!! THE DASH LIGHT STILL SHOWED 4X4 MODE.. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE KNOB FROM 4X4 TO 4X2 AND THEN BACK TO 4X4. AGAIN THE 4 WHEEL DRIVE SYSTEM WORKED.. UPON CLIMBING UP A SLIGHT HILL THE REAR TIRES STARTED SLIDING CAUSING THE BACK OF THE TRUCK TO "FISHTAIL". AGAIN, WITHOUT WARNING THE TRUCK LEFT IT'S 4 WHEEL DRIVE MODE AND WENT BACK INTO 2 WHEEL DRIVE..THIS IS EXTREMLY DANGEROUS!!!!THE TRUCK UNLIKE A 4X4 SYSTEM THAT JUST DOES NOT WORK OR QUITS WORKING, TELLS THE DRIVER IT IS IN 4X4, BUT WITHOUT WARNING, GOES BACK INTO 4X2 MODE. THIS DEFECT CAN CAUSE PROPERTY DAMAGE, AN ACCIDENT OR EVEN DEATH!!! PLEASE LOOK INTO THIS MATTER!!! ALL OWNERS OF THIS SETUP, WHICH INVOLVES MODEL YEARS 1999, TO 2004 SHOULD BE ADVISED BY FORD AND TO REPAIR PERMANTLY THE FLAW..IF YOU NEED FURTHER INFORMATION, PLEASE CHECK WWW.THE DIESEL STOP.COM.. THIS IS AN INTERNET WEB SITE DEDICATED TO THE OWNERS OF FORD DIESEL PICKUP TRUCKS..MANY OWNERS OF THE 99 TO 04S WITH 4X4S ARE HAVING PROBLEMS WITH THIS SYSTEM..WE ARE LOOKING FOWARD TO YOUR ASSISTANCE.. THANKS.. DAN BOLDUC. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10051121December 26, 2003
TIRES:SIDEWALL
I HAD JUST PULLED ONTO THE THE INTERSTATE AFTER FILLING UP WITH GAS. I WAS DRIVING MY 2002 F-350 AND PULLING AN 18 FOOT FEATHERLITE HORSE TRAILURE. THE TRAILURE WAS EMPTY. AT THE TIME I WAS TRAVELING ABOUT 65 MPH. ALL OF A SUDDEN I HEARD AN EXTREMELY LOAD ROAR. AT THE TIME I THOUGHT IT WAS THE ENGINE SO I LET MY FOOT OFF THE GAS AND BEGAN TO SLOW DOWN. AT BETWEEN 40 TO 45 MPH I FELT A VIOLENT JERK ON MY STEERNG WHEEL. I STARTED TO MOVE OFF THE FREEWAY AND COULD FEEL A VIOLENT VIBRATION AS IF GOING OVER A WASH BOARD (IT WAS NOT THE RIDGES BOUNDERING THE FREEWAY). OF COURSE WHEN I HIT THOSE THE VIBRATION WAS EVEN WORSE. I SLOWLY APPLIED MY BREAKS AND GOT THE VEHILE UNDER CONTROL AND CAME TO A STOP. WHEN I GOT OUT I COULD SMELL RUBBER SMOKING. WHEN I WENT AROUND TO INSPECT THE RIG THE RIGHT REAR TIRE WAS COMPLTEY SHREADED. THE OUTSIDE SIDE OF THE TIRE (WHITE WALL)WAS 100 PERCENT SHREADING AND COMPLETELY SEVERD FROM THE WHEEL. THE INSIDE SIDE (BLACK WALL) OF THE TIRE WAS 15 TO 20 PERCENT SEVERED. THE TIRE WAS THE FIRESTONE STEELTEX AT (LT265/75R16, MADE IN CANADA, DOT NUMBER VNW81XL 3601, 2PLY, LOAD RANGE E). THEY WERE ORIGINAL EQUIPMENT WITH 47.000 MILES ON THEM. PERSONAL NOTE: I BELIEVE THAT THE REASON I DID NOT HAVE A MORE SERIOUS ACCIDENT IS BECASUE THE ROAR I HEARD ALLOWED ME TIME TO SLOW DOWN. ADDITIONALLY, IN THIS CASE, I BELIEVE THE TRAILURE BREAKING SYSTEM ASSISTED IN KEEPING ME GOING RELATIVELY STRAIGHT UNTIL I WAS ABLE TO GAIN CONTROL AND BRING RIG TO A STOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050225December 2, 2003
TIRES
PROBLEMS WITH FIRESTONE 16 INCH TIRE EQUIPMENT.*MR *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049038December 2, 2003
ENGINE AND ENGINE COOLING
WITH TRUCK IN PARK I WOULD START ENGINE AND TRUCK WOULD INSTANTLY GO TO 5,000 RPM BY ITSELF AND STAY THERE. I COULD TURN IGNITION OFF PULL OUT KEY AND TRUCK WOULD RUN BY ITSELF FOR 10-30 SECOND AND THEN DIE. I WOULD HATE FOR THIS TO HAPPEN TO SOMEONE ON THE HIGHWAY AND NOT BE ABLE TO TURN TRUCK OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048853November 30, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
FORD F-350SD 2002 4X4 DIESEL. WHEN BREAKS ARE APPLIED YOU CANT TURN THE STEARING WHEEL. REVING UP THE ENGIN DOES NOT HELP. THE TRUCK IS STOCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042527November 19, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE BRAKING AFTER DRIVING 30 MPH, VEHICLE LOST POWER STEERING CONTROL. CONSUMER MANAGED TO REGAIN CONTROL OF VEHICLE, AND PULLED OVER TO SIDE OF THE ROAD. TOOK VEHICLE TO DEALERSHIP WHERE MECHANIC DETERMINED THE CAUSE OF STEERING PROBLEM.*AK *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046013November 11, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I HAVE A 2002 FORD F-350. I HAVE JUST HAD TO REPLACE MY ALTERNATOR FOR THE SECOND TIME. I CALLED FORD CUSTOMER RELATIONS AND THEY SAID THERE WAS NOTHING THEY WOULD DO TO HELP WITH THE COSTS AT THIS TIME. IT IS A PART THAT SHOULD LAST MANY YEARS AND FOR ME TO BE ON MY THIRD WITH A TRUCK THIS NEW MEANS TO ME THAT THERE IS A PROBLEM. THE DEALER DID TELL ME THAT THEY WERE REPLACING A LOT OF THEM. I HAVE NUMEROUS PROBLEMS WITH THIS TRUCK. I KEPT HAVING HIGH PRESSURE OIL LINE PROBLEMS UNTIL THE BLOCK CRACKED AND THEY REPLACED THE MOTOR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044096October 12, 2003
TIRES
TIRE TREAD STARTED WEARING FROM THE OUTSIDE AND INSIDE OF TIRES. *MR THE TREAD STARTED WEARING ON THE OUTSIDE/INSIDE OF THE TIRES AS IF THE TIRE PRESSURE WAS LOW. THE TIRES WERE ROTATED WITH NO IMPROVEMENT. THE TIRES HAD GOTTEN SO BAD THAT THE VEHICLE BOUNCED WHILE IN MOTION. (THE TIRES SEPARATED ON THE INSIDE) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042791October 12, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CATALYTIC CONVERTER CAUGHT ON FIRE AND BURNED THE ENTIRE RIGHT SIDE OF THE VEHICLE. *SCC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10041505October 9, 2003
TIRES:SIDEWALL
I NOW HAVE BOUGHT 2 SETS OF PARNELLI JONES DIRT GRIP TIRES. I HAVE HAD 2 INSIDE SIDEWALL BLOWOUTS WITH THESE TIRES IN THE LAST YEAR. BOTH TIMES, I HAVE HAD A LARGE LOAD ON THE TIRES, CARRYING A CAMPER AND DRIVING AT HIGHWAY SPEEDS. BOTH TIMES IT HAS BEEN A REAR TIRE. THE FIRST TIME THE MANUFACTURE TOLD ME IT WAS TIRE PRESSURE, OR I HIT SOMETHING. THE FIRST TIME, I WAS SURE I DID NOT HIT SOMETHING AND HAD PROPER PRESSURE. THE SECOND TIME I AM SURE I DID NOT HIT ANYTHING AND HAD CORRECT TIRE PRESSURE. THIS TRUCK HAS NEVER BEEN USED OFF ROAD, THESE TIRES WERE PURCHASED FOR THE LOOKS ONLY. THIS IS A VERY DANGEROUS SITUATION IF ANYONE WITH LARGE LOADS USES THESE TIRES. I DO NOT THINK THE LOAD RATING ON THESE TIRES IS CORRECT. SOMEONE MIGHT GET KILLED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042200October 2, 2003
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHILE DRIVING STEERING COLUMN LOCKED INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037867August 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS TOLD THAT INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. WHEN REPLACING THE DEALER FOUND KEEPER PIN WAS MISSING. THE SERVICE DEALER REPLACED THE MISSING ONE WITH A USED ONE FROM ANOTHER VEHICLE. THE VEHICLE CONTINUE TO SMOKE AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032696August 12, 2003
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE A FORD F-350 DIESEL THAT AND I HAVE EXPERIENCED AND EXTREME LOSS OF FUEL ECONOMY. I HAVE GONE FROM 15 MPGTO 8MPG. FORD SAID THAT THEY CANNOT FIND ANY PROBLEMS WITH THE ENGINE. THE ENGINE ALSO OVERHEATS WHILE PULING A LIGHT TRAILER. THE "WAIT TO START LIGHT" ALSO STAYS ON. THE DEALER SAID THEY ARE AWARE OF THAT PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028778July 22, 2003
STRUCTURE:BODY, SEAT BELTS
WE HAVE A 2000 FORD F350 VEHICLE THAT WAS RECENTLY IN AN ACCIDENT AND THE BODY SHOP FOUND THAT IT HAD PRIOR DAMAGE. IT IS IOWA LAW THAT THE DEALER MUST ASK THE PREVIOUS OWNER ABOUT ANY PRIOR DAMAGE AND WHEN WE PURCHASED THIS TRUCK FROM MID STATES FORD IN DES MOINES/WAUKEE, IOWA THEY DID NOT NOTIFY US OF ANY PRIOR DAMAGE. THE PRIOR DAMAGE MAKE THE VEHICLE UNSAFE TO DRIVE AS IT HAS THE WRONG CAB ON IT AND THE WRONG CAB HAS BEEN WELDED ON, AS YOU CAN SEE THE WELDING MARKS UNDERNEATH THE TRUCK, AND ALSO THE SEAT BELTS HAVE BEEN BOLTED IN AND NOT DRILLED IN, BUT THEIR ARE MANY DRILLED HOLES IN THE BOTTOM OF THE TRUCK CAB. THE BODY SHOP FEELS THAT THE TRUCK IS UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN THE WELDING COULD COLLAPSE. WE HAVE PICTURES OF THE PREVIOUS DAMAGE ALONG WITH TWO WITNESSES. WE HAVE NOTIFIED MID STATES FORD AND ALSO FORD MOTOR COMPANY WITH A LONG LIST OF THINGS THAT HAVE HAPPEN SINCE JUNE 9TH, 2003. MID STATES FORD HAS NOT CONTACTED US SINCE DENNIS CONTACTED THEN ON JULY 8TH AND THEY SAID THEY WOULD GET RIGHT BACK TO US. FORD MOTOR COMPANY HAS NOT CALLED US BACK SINCE OUR LAST NOTE TO THEM LAST WEEK. WE JUST WANT SOME ANSWERS BEFORE SOMETHING ELSE HAPPENS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10025407July 4, 2003
POWER TRAIN:CLUTCH ASSEMBLY
WHEN COMING TO A STOP OR SHIFTING THE CLUTCH WILL NOT DISENGAGE, AND PEDAL STAYS ON THE FLOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025408July 4, 2003
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), POWER TRAIN:CLUTCH ASSEMBLY
WHEN COMING TO A STOP OR SHIFTING THE CLUTCH WILL NOT DISENGAGE, AND THE PEDAL STAYS ON THE FLOOR -- MULTIPLE INCIDENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025409July 4, 2003
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE), POWER TRAIN:CLUTCH ASSEMBLY
WHEN COMING TO A STOP OR SHIFTING THE CLUTCH WILL NOT DISENGAGE, AND THE PEDAL STAYS ON THE FLOOR -- MULTIPLE INCIDENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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