Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10210889December 5, 2007
STEERING
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 45 MPH, THE VEHICLE VEERED INTO THE LEFT LANE THEN THE VEHICLE ROLLED OVER. THE ROAD CONDITIONS WERE WET. THE TOW TRUCK TOWED THE VEHICLE HOME BECAUSE THE CRASH DESTROYED THE VEHICLE. AS OF DECEMBER 5, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE WAS A PREVIOUS ROLL OVER CRASH HOWEVER, THE VEHICLE HAD BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10209598November 21, 2007
ENGINE AND ENGINE COOLING
I HAVE 1999 FORD EXPLORER-I LOVE MY CAR BUT-LAST YEAR I REPLACED THE TIMING CHAIN AND TIMING CHAIN COVER. DUE TO THE FACT THAT TEFLON COVER SOMEHOW BROKE AND WE BEING EATEN BY THE ACTUAL TIMING CHAIN..MY WARRANTY EXPIED IN AUGUST OF 07. WELL AROUND THE 10TH OF SEPTEMBER, MY CAR IS DOING THE SAME THING! WHY DO THEY GET BROKEN SO FAST AND EASILY? AND WHY IS THERE ONLY A 1 YEAR WARRANTY..ARE THERE ANY RECALLS OR NOTICES TO THE PUBLIC, SHOULD THIS HAPPEN TO THEM? ALSO ARE THERE ANY WAYS TO GET HELP FIXING THIS? IT COST ME OVER $2000.00 LAST TIME AND I DON'T HAVE THAT KIND OF MONEY TO SPEND LIKE THAT EVERY YEAR!!!PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208368November 7, 2007
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
1999 FORD EXPLORER WITH RECALL PARTS NOT AVAILABLE. CONSUMER STATES THAT THE DEALER TOLD HIM THE RECALL PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY 2008. DEALER DID NOT DISCONNECT THE CRUISE CONTROL AND TOLD THE CONSUMER IT WAS NOT A BIG DEAL. *KB THE CONSUMER HAD SOME BRAKE WORK DONE AND HE SOON DISCOVERED THE CALIPER MOUNTING BRACKET BOLTS WERE LOOSE AND ONE OF THE BOLTS WAS MISSING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206904October 25, 2007
VEHICLE SPEED CONTROL
FORD MOTOR COMPANY STILL HAS NOT PROVIDED NECESSARY REPLACEMENT PARTS TO CORRECT FUSED WIRING HARNESS (RECALL 05S28 ISSUED AUGUST 2007) THEY ADVISE IT WILL BE EARLY 2008 BEFORE PART BECOME AVAILABLE. 4+ MONTHS TO RESPOND TO A SERIOUS DEFECT IS EXCESSIVE, AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION MUST ADDRESS AND PENALIZE FORD MOTOR COMPANY FOR THIS VERY SLOW RESPONSE TO A SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205422October 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 20 MPH OR GREATER, THE CONTACT HEARD A RATTLING NOISE WHEN DRIVING OVER BUMPS IN THE ROAD. HE TOOK THE VEHICLE TO THE FORD DEALER AND WAS INFORMED THAT HIS BALL JOINTS NEEDED TO BE REPLACED. THE FAILURE CAUSED THE FRONT TIRES ON THE VEHICLE TO BEGIN CUPPING. THE CONTACT WAS ADVISED BY THE DEALER NOT TO DRIVE THE VEHICLE UNTIL THE BALL JOINTS WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205288October 9, 2007
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL*CONTACT OWNS A 1999 FORD EXPLORER. CONTACT STATED HE FOUND RECALL NUMBER 00V072000 ON THE NHTSA WEBSITE WHICH IS FOR THE ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS. CONTACT STATED THAT THE POWER MIRROR AND THE POWER WINDOW ALONG WITH THE WINDSHIELD WIPERS DON'T WORK ON THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THE VEHICLE WAS NOT COVERED UNDER THE RECALL. THE DEALER INFORMATION IS NOT AVAILABLE. CURRENT MILEAGE IS 36,700 MILES AND FAILURE MILEAGE WAS AT 36,000 MILES. THE CONSUMER OCCURRED AT PURCHASE THIS ISSUE IS IDENTICAL TO A RECALL LISTED ON 1999 FORD EXPLORER 4WD VEHICLES, UNFORTUNATELY FORD DID NOT INCLUDE THE CONSUMER'S VEHICLE. UPDATED 10/31/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205098October 5, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT REFUSES TO HAVE THE SPEED CONTROL SWITCH DISCONNECTED OR TAKE THE VEHICLE TO THE DEALER UNTIL THE PART ARRIVES. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204829October 4, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). IN AUGUST OF 2007, SHE CALLED HER LOCAL FORD DEALER AND THEY HAVE STATED SINCE THAT TIME THAT THE PARTS WERE UNAVAILABLE. THE DEALER HAS NOT OFFERED TO DISCONNECT THE SPEED CONTROL SWITCH. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 64,800. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204239September 27, 2007
VEHICLE SPEED CONTROL
I HAVE A 1999 FORD EXPLORE. THE PROBLEM THAT I HAD WAS WHEN I WAS DRIVING UP A HILL GOING BELOW THE SPEED LIMIT WHILE NOT USING THE SPEED CONTROL MY FORD EXPLORE JUST STARTED TO ACCELERATE AT HIGH SPEEDS BY IT'S SELF. I COULD NOT SLOW IT DOWN. I THOUGHT THAT IT COULD HAVE BEEN THE SPEED CONTROL BUT NO LIGHT WAS ON AND I HIT THE OFF BUTTON SEVERAL TIMES. FINALLY I HAD TO PLACE IT IN NEUTRAL AND THE ENGINE WAS STILL ON ACCELERATION. I CALLED FORD AND THEY DID NOT HELP ME. THEN I HAD IT SENT TO A DEALERSHIP AND HAD THEM DOCUMENT WHAT WAS GOING ON WHICH THEY DID. THEY CHARGED ME SEVEN HUNDRED DOLLARS TO FIX IT AND I AM STILL HAVING PROBLEMS WITH IT. I AM SURE THAT I AM NOT THE ONLY PERSON THAT THIS HAS HAPPEN TOO, AND I AM WORRIED TO DRIVE MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203888September 23, 2007
AIR BAGS
SUBJECT: AIRBAG WARNING LIGHT. 1999 FORD EXPLORER. TWICE DURING THE LAST 9 YEARS DEALER HAD TO REPLACE A HARNESS BECAUSE OF THE AIR BAG WARNING LIGHT COMING ON. THIS WAS CAUSED BY THE RIDERS IN THE REAR SEATS ACCIDENTALLY HITTING THE EXPOSED CONNECTORS BELOW THE DRIVER AND PASSENGER SEAT WITH THEIR FEET. FORD MECHANIC TOLD ME THE EXPOSED CONNECTOR ASSY ARE NORMAL AND NO COVERS ARE NECESSARY. IS IT NORMAL FOR A REAR PASSENGER TO ACCIDENTALLY HIT THE CONNECTORS WITH THEIR FEET CAUSING THE AIRBAG WARNING LIGHT TO COME ON? DO NEWER EXPLORERS HAVE SAME TYPE OF EXPOSED AIR BAG CONNECTORS BELOW THE SEATS. LAST REPAIR COST 500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203718September 22, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
OUR 1999 FORD EXPLORER IS PART OF A LARGE RECALL BECAUSE OF A FIRE HAZARD WITH THE CRUISE CONTROL. WE ARE HAVING IT DISCONNECTED BUT THE PART WILL NOT BE AVAILABLE TO REPAIR THE CRUISE CONTROL UNTIL AT LEAST JANUARY. MY HUSBAND HAS BACK TROUBLE AND DRIVES EVERY COUPLE OF WEEKS TO PICKUP AN ELDERLY FAMILY MEMBER. IT IS VERY PAINFUL FOR HIM TO DRIVE THE VEHICLE ANY DISTANCE WITHOUT THE CRUISE CONTROL. WE WONDER IF IT'S POSSIBLE TO GET THE PART TO REPAIR OUR VEHICLE ANY SOONER. THANK YOU. NO INCIDENT HAPPENED, IT IS A REQUIRED FIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203155September 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
1999 FORD EXPLORER SPORT -SHIFT LEVER WAS HARD TO SELECT GEAR-THEN WENT SMOOTH,BUT DOES NOT ALIGN PROPERLY WITH CORRECT GEAR. WAS TOLD THAT CABLE AND ROD IN SHIFT COLUMN WERE BROKE/DAMAGED, THAT THIS VERY COMMON WITH MAKE/MODEL/YEAR. WAS TOLD THAT THIS COULD TOTALLY MALFUNCTION WILE DRIVING-ADVISED NOT TO DRIVE. HAVE NOT HAD MONEY TO FIX AT PRESENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202867September 13, 2007
STEERING
THE STEERING RATIO IS MUCH TOO QUICK ON MY 1999 FORD EXPLORER. OTHER OWNERS OF THIS VEHICLE HAVE VOICED THE SAME CONCERN TO ME. IE: ON THE THE HIWAY JUST A VERY SLIGHT MOVEMENT IN THE STEERING WHEEL TRANSLATES INTO A LURCH OF THE VEHICLE IN THAT DIRECTION. VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201967September 5, 2007
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE IDLING AT A TRAFFIC LIGHT, THE LEFT TURN SIGNAL BLINKED FOUR TIMES AND THEN BECAME STUCK IN THE ON POSITION. THE CONTACT NOTICED FUMES COMING FROM THE HAZARD LIGHT BUTTON. THE DEALER STATED THAT THE MULTI-FUNCTION SWITCH FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 87,475 AND FAILURE MILEAGE WAS 87,455.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201334August 31, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT RECEIVED RECALL NOTICE NUMBER 05S28 FROM FORD REGARDING THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH. THE DEALER STATED THAT THE SWITCH NEEDED TO BE DEACTIVATED UNTIL THE PARTS BECOME AVAILABLE IN DECEMBER OF 2007. IN THE INTERIM, THE CONTACT WOULD BE UNABLE TO USE THE CRUISE CONTROL FUNCTION. THE CURRENT AND FAILURE MILEAGES WERE 204,000. UPDATED 09/18/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200967August 28, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. ON AUGUST 17, 2007, WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA RECALL NOTICE NUMBER 07V336000 (VEHICLE SPEED CONTROL) ON AUGUST 27, 2007. THE INSURANCE COMPANY HAS AN INCIDENT REPORT. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200999August 28, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO THE DEALER REGARDING NHTSA RECALL NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WILL TAKE ONE MONTH TO ARRIVE. THE CONTACT STATED THAT THE VEHICLE COULD CATCH FIRE WITHOUT WARNING AND THAT THE WAIT TIME IS TOO LONG. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 93,358.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201507August 28, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE REAR PASSENGER DOORS WILL NOT OPEN. WHEN THE FAILURE BEGAN, SHE WAS ABLE TO OPEN THE DOOR FROM THE INSIDE OR FROM THE OUTSIDE BY ROLLING DOWN THE WINDOW. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE CONTACT WILL FOLLOW UP WITH THE MANUFACTURER ON NHTSA CAMPAIGN NOTICE NUMBER 03V280000 (VEHICLE SPEED CONTROL:CABLES) SHE RECEIVED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201015August 28, 2007
STEERING:COLUMN
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 35 MPH, THE STEERING COLUMN FUMED. A MECHANIC REPLACED THE COMBINATION SWITCH LOCATED IN THE STEERING COLUMN. THE CURRENT MILEAGE WAS 133,975 AND FAILURE MILEAGE WAS 124,776. *UPDATED 12/12/2007 *BF THE CONSUMER STATED FOR SEVERAL DAYS PRIOR TO 3/2/07, HE NOTICED AN ODOR SIMILAR TO BURNING TRASH. THE STEERING COLUMN WAS SMOKING AND THE VEHICLE WAS THEN TOWED TO A REPAIR SHOP. THE CONSUMER STATED THE COST OF REPAIRS WAS IN THE AMOUNT OF $212.54. UPDATED 12/12/07 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10201551August 28, 2007
SEATS:FRONT ASSEMBLY:RECLINER
1999 FORD EXPLORER RECALL ON SEAT RECLINER CUSTOMER WANTS TO KNOW ABOUT OTHER CUSTOMER COMPLAINTS**CC THE CONSUMER STATED THERE WAS A RECALL ON THE SEATING FOR THE 99 FORD EXPLORER AND IN AUGUST 2003 HE TOOK IT TO A DEALERSHIP WHO IN FACT PERFORMED THE REPAIRS AND NOW FOUR YEARS LATER THE PROBLEM HAS OCCURRED YET AGAIN BUT THE CONSUMER STATED THERE IS NOTHING THAT THEY CAN DO. * TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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