Ford Explorer Complaints (1995)

843 consumer complaints on file.

#10005206February 3, 2003
POWER TRAIN
FOR THE THIRD TIME, MY '95 FORD EXPLORER DURING NORMAL OPERATION HAS HAD THE THROTTLE STUCK OPEN AND ACCELERATE TO THE POINT WHERE THE TRUCK WILL NOT SLOW DOWN EVEN WHILE APPLYING THE BRAKES. EVEN WHEN THE CAR HAS BEEN PUT INTO THE NEUTRAL POSITION THE ENGINE CONTINUES TO REV. I HAVE TO THROW THE TRUCK INTO PARK AND TURN THE TRUCK OFF BEFORE THE ENGINE WILL SLOW DOWN. THE FIRST TIME THIS HAPPENED A FEW YEARS AGO- I HAD A NEW TRANSMISSION PUT IN. THE SECOND TIME THIS OCCURRED MY MECHANIC TOLD ME THAT THERE WAS BUILD-UP WHICH CAUSED THE THROTTLE TO REMAIN OPEN. THIS IS THE THIRD TIME IN A YEAR AND A HALF AND I AM NOW PETRIFIED TO DRIVE MY ONCE BELOVED VEHICLE. I CAN'T POSSIBLY IMAGINE SELLING THIS CAR AND HAVING THIS HAPPEN TO ANOTHER HUMAN BEING. LUCKILY, THE SECOND TIME THIS HAPPENED A CO-WORKER WAS IN THE TRUCK AND I HAVE AN EYEWITNESS. PLEASE HELP ME!! I AM JUST A NORMAL HARD-WORKING PERON THAT IS TRYING TO GET THIS PROBLEM FIXED AND AM BECOMING MORE FRIGHTENED BY THE RESEARCH I AM FINDING ON THIS SUBJECT OF THE "OPEN THROTTLE". THANKS -DANI MENZEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004875January 29, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ON I-95 IN ROUTE FROM NC TO FL THE ACCELERATOR STUCK. VEHICLE WAS VERY DIFFICULT TO CONTROL WHILE BRAKING AND TRYING TO GET OVER TO SHOULDER. INCIDENT WAS REPORTED TO FORD VIA THEIR WEB SITE ON 1/10/03, CASE ID 681115, NO RESPONSE TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004494January 23, 2003
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES
CONSUMER NOTICED WHILE FILLING VEHICLE WITH FUEL, FUEL LEAKING OUT FROM UNDER THE WHEEL WELLS PUDDLES. MANUFACTURE AND DEALER HAS BEEN CONTACTED. VEHICLE WAS SERVICE BY TECHNICIAN AND NOTICE GAS NECK FILLER. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004153January 17, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS SYSTEM WAS PROBLEMATIC. TS SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000683January 2, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON THE 1995 FORD EXPLORER, THERE EXISTS A PROBLEM WHEREAS AN INDIVIDUALS COULD BE TRAPPED IN THE VEHICLE DURING AN EMERGENCY, DUE TO THE LOCK MECHANISMS HIGH RATE OF FAILURE (POOR QUALITY MATERIAL) ON THE REAR PASSENGER DOORS. TO DATE, THE DOORS CANNOT BE OPENED FROM THE INSIDE, DUE TO THE (APPARENT) LOCK LINKAGE BREAKING ON EACH DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001786December 31, 2002
SEAT BELTS:FRONT
WHILE LEANING BACK TO BUCKLE SEAT BELT THE BACK OF THE SEAT COLLASPED. DEALER WAS CONTACTED. THE EXTRA WHOLE WAS PUNCHED OUT BELOW THE BOLT WHOLE. *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000306December 20, 2002
FUEL SYSTEM, OTHER
PLEASE PROVIDE INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770232November 28, 2002
UNKNOWN OR OTHER
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022290November 6, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
THE LOWER BALL JOINTS AND THE FRONT OUTER TIE ROD END HAD TO BE REPLACED.MR. CONSUMER STATED THE LOWER BALL JOINTS WERE LOOSE AND HAD TO BE REPLACED FOR A SECOND TIME.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769269November 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE HAS GIVEN US GOOD SERVICE UNTIL MAY OF THIS YEAR, WHEN A PROBLEM DEVELOPED IN THE TRANSFER CASE. AN OIL PICKUP TUBE HAD BROKEN, THE UNIT HAD TO BE DISASSEMBLED AND REPAIRED AT A COST OF $1304.53. THIS FAILURE OCCURRED AT 72,202 MILES AND SEEMED PECULIAR AT THE TIME, BUT WE ACCEPTED IT AS UNUSUAL WEAR AT TEAR. ON OCTOBER 21ST WE TOOK THE CAR INTO THE SHOP AS THE OVERDRIVE OFF LIGHT WAS FLASHING. THE SERVICE ADVISOR (JASON SAVIDGE) CALLED LATER THAT DAY AND INFORMED US THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THIS WAS A TOTAL SHOCK TO ME AS AN AUTOMOBILE DRIVER FOR NEARLY 60 YEARS. HAVING OWNED MANY VEHICLES (AND DRIVEN MANY MORE) OF VARIOUS MANUFACTURERS BOTH FOREIGN AND DOMESTIC, I HAVE NEVER EXPERIENCED SUCH FAILURES. I DO NOT ABUSE MY VEHICLES AND HAVE THEM SERVICED REGULARLY. AS A ONE TIME APPRENTICE AUTO MECHANIC, A GRADUATE MECHANICAL ENGINEER WITH 40 YEARS OF PROFESSIONAL EXPERIENCE I KNOW THAT PROPERLY DESIGNED ROTATING MACHINERY, MAINTAINED AND NOT ABUSED WILL LAST ESSENTIALLY INDEFINITELY. I HAVE RETAINED MOST OF MY VEHICLES FOR 100,000 MILES AND MORE WITHOUT SUCH FAILURES. I NOTED ON YOUR WEB SITE A NUMBER FAILURES SIMILAR TO OURS, SOME MULTIPLE TRANSMISSION REPLACEMENTS. I ALSO REALIZE THIS MAY NOT BE A SAFETY ISSUE. BUT WHAT DOES IT TAKE TO GET THE MANUFACTURER TO STAND BEHIND THEIR PRODUCT. I CONTACTED THE CUSTOMER SERVICE AT FORD MOTOR CO. AND RECEIVED AND I AM SORRY BUT NOTHING IN OUR RECORDS INDICATE FORD MOTOR CO. SHOULD PAY OR HELP PAY FOR THE TRANSMISSION REPLACEMENT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769161November 1, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS THE SECOND FORD MOTOR CO REPLACEMENT TRANSMISSION TO FAIL. THE LAST ONE LASTED 18,00 MILES. FORD MOTOR COMPANY INFORMS ME THAT THERE ARE OVER 500 BACKORDERS FOR THIS REPLACEMENT TRANSMISSION. IF THIS IS THE CASE THEN THERE SEEMS TO BE A SERIOUS PROBLEM WITH FORD EXPLORER TRANSMISSIONS. I'VE BEEN GIVEN THE RUN AROUND FOR TWO WEEKS, TOLD TODAY 10/31/02 THAT IT WILL BE ANOTHER MONTH BEFORE I CAN GET A TRANSMISSION. THIS IS A MAJOR PROBLEM AND FORD NEEDS TO BE HELD ACCOUNTABLE FOR PRODUCING INFERIOR EXPLORER AUTOMATIC TRANSMISSIONS. THANK YOU, DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021581October 25, 2002
ENGINE AND ENGINE COOLING:ENGINE
THERE WOULD BE A KNOCKING SOUND FROM THE ENGINE AND THIS CAUSE THE VEHICLE TO SHAKE WHILE DRIVING. THE SPEED COULD VARY FOR THE KNOCKING BUT WHEN VEHICLE IS OVER 40MPH, THE VEHICLE WOULD SHAKE. HAVE TAKEN TO INDEPENDENT MECHANIC AND INDICATED NO RECALLS. WOULD NOT REPAIR VEHICLE FOR FREE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021053October 17, 2002
VEHICLE SPEED CONTROL
CONSUMER STATES WAS DRIVING WITH CRUISE CONTROL ENGAGED. ATTEMPTED TO PASS ANOTHER CAR WHEN VEHICLE ACCELERATED SUDDENLY. CONSUMER PUT CAR IN NEUTRAL AND COASTED TO SIDE OF HIGHWAY. ATTEMPTED TO RESTART VEHICLE AND ENGINE REVVED UP TO 6000 RPMS. ON 10/12/02 WHILE DRIVING WITH CRUISE CONTROL ENGAGED CAR ACCELERTED W/O WARNING AGAIN. THIS TIME CONSUMER LOST CONTROL OF VEHICLE AND CRASHED SUSTAINING INJURIES. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#768531October 16, 2002
SEAT BELTS:FRONT:ANCHORAGE
LEFT DRIVER SIDE SEAT BELT FEMALE RECEPTICLE DOES NOT SECURE LAP AND SHOULDER SAFETY BELT AT ALL. CLIP IN RECEPTICLE BROKE AND WILL BE PROPERLY SECURE SAFETY BELT RESTRAINT SYSTEM FOR DRIVERS SIDE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020225October 4, 2002
SEAT BELTS:FRONT
CONSUMER STATES THAT THE DRIVER'S SIDE SEATBELT WILL NOT STAY CONNECTED, IT SLIDES OUT. CONSUMER DOES NOT FEEL SAFE DRIVING THIS WAY. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020054October 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION:REAR, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER STATES THAT WHEN TRYING TO APPLY THE BRAKES THEY CAN HEAR A LOUD NOISE AND THE BRAKE PEDAL WILL GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. NLMTHE ABS SENSOR WENT BAD CAUSING THE FRONT DISC BRAKE TO WEAR QUICKLY. THERE WAS A RECALL ISSUED REGARDING THE FRONT SWAY BAR LINKS. CONSUEMR WAS CHARGED FOR LABOR AND PARTS. ALSO THE FRONT LOWER BALL JOINTS WERE REPLACED AS WELL AS THE OUTER TIE RODS. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767956October 1, 2002
TIRES
BOUGHT VEHICLE FROM MY PARENTS. TIRES WERE NEW TIRES DUE TO FORD/FIRESTONE RECALL. A SECOND TIRE IS NOW EXHIBITING A BELT SHIFT CONDITION. SYMPTOM IS A SPEED RELATED TIRE NOISE SIMILAR TO A FLAT SPOT ON THE TIRE BUT NO VIBRATION OR BUMP IS FELT. FIRST REPLACEMENT PERFORMED FREE OF CHARGE BY DEALER. SECOND FAILURE TO BE LOOKED AT BY GOODYEAR RETAILER DUE TO DISTANCE TO FORD DEALER. GOODYEAR RETAILER HAS ADVISED OF A PRORATED CHARGE DUE TO WEAR ON TIRES. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019661September 27, 2002
SEAT BELTS:FRONT
CONSUMER STATES THAT THE FRONT SEAT BELT BUCKLES WILL NOT LATCH PROPERLY. DEALER NOTIFIED. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018073September 6, 2002
SUSPENSION:REAR
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING REAR SUSPENSION WILL LEAN TO LEFT, AND WILL CAUSE THE CONSUMER TO HAVE STEERING PROBLEMS. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786452August 31, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE DRIVERS SIDE SEATBELT LATCH FAILED WHILE DRIVING RELEASING THE SEATBELT, THE SEATBELT COULD BE REBUCKLED BUT THE LATCH CONTINUED TO RELEASE INTERMITTENTLY AND EVENTUALLY FAILED ALTOGETHER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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