Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#8005073March 6, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
VEHICLE WAS FILLED WITH SMOKE AND SMELLED LIKE INSULATION BURNING. CONSUMER INDICATED REMOTE POWER MIRROR SWITCH HAD BURNED. POWER SWITCH BUTTONS FOR MIRROR WILL NOT MOVE. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005114March 6, 2002
VEHICLE SPEED CONTROL
WHILE SITTING IN DRIVEWAY IN IDLE CONSUMER REVVED UP THE ENGINE, AND IN DOING SO, VEHICLE WITH A LOUD BANG ENGAGED ITSELF INTO DRIVE AND STARTED MOVING BEFORE RUNNING INTO A FOREIGN OBJECT WHICH STOPPED VEHICLE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK *TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758956March 5, 2002
VEHICLE SPEED CONTROL
THE LAST TIME THIS HAPPENED WE WERE IN HEAVY TRAFFIC ON I5, ON THE GRAPEVINE IN CALIFORNIA AND IT TERRIFIED US. WE JUST MANAGED TO STOP . THE DEALER INDICATED THAT THERE WERE NO TECHNICAL BULLETINS ON THIS, BUT IT HAS HAPPENED TOO MANY TIMES FOR US TO BELIEVE THIS. MY HUSBAND SHOWED THE DEALER THAT HE COULD MAKE IT HAPPEN EVEN WHEN IT WAS IN PARK BY MAKING THE ACCELORATOR INCREASE. WE HAD A PART REPLACED ONLY AFTER TAKING IT BACK TWICE AND NOW IT'S DOING IT AGAIN!! THE TOW TRUCK DRIVER SAID THAT HE TOWED ANOTHER FOR (A TRUCK) THAT HAD THAT SAME PROBLEM. WE HAD THE EXPLORER TOWED THE FIRST TIME THIS HAPPENED AND VALLEY FORD HAD IT FOR A WEEK AND SAID THEY COULD NOT FIND ANY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004477February 25, 2002
SUSPENSION
WHILE DRIVING 55-60MPH ON WET PAVEMENT WHEEL LOCKED ,COULD NOT STRAIGHTEN VEHICLE. TOOK VEHICLE TO REPAIR SHOP, AND MECHANIC INDICATED THAT METAL BROKE OUT OF RADIUS ARM. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004115February 15, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SEAT BELTS:FRONT:RETRACTOR
ALL THE RESTRAINT SAFETY BELTS DO NOT LOCK BETWEEN MOVEMENTS. HAS CONTACTED MANUFACTURER. MANUFACTURER INDICATED THAT THERE WAS NO COVERAGE BECAUSE OVER 50000 MILES AND SECOND OWNER.*AK CONSUMER ALSO STATES THE BATTERY LIGHT ILLUMINATES WHILE DRIVING, AND SOMETIME THE VEHICLE WILL NOT START.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004143February 15, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED GEAR JUMPED FROM PARK TO DRIVE AT A VERY RAPID SPEED. HOWEVER, AN ACCIDENT DID OCCUR. THERE WERE NO INJURIES. *AK WHILE VEHICLE WAS PARKED CONSUMER REVVED ENGINE TO 3000 RPM, TRANSMISSION VIOLENTLY BANGED IN TO DRIVE, LURCHED FORWARD AND RAN INTO A ROCK WALL. *YD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#564344February 11, 2002
VEHICLE SPEED CONTROL
THE VEHICLE SURGED FORWARD WHEN CONSUMER MOVED GEARSHIFT FROM PARK TO DRIVE, THE VEHICLE WENT OUT OF CONTROL AND HIT A DIRT BANK. THE VEHICLE WAS TOTALED AND THE DRIVER SUFFERED MINOR BRUISES DURING THE ACCIDENT. *YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#564156January 28, 2002
SUSPENSION:FRONT
CONSUMER STATED THAT THEY DO NOT OWN THE VEHICLE ANYMORE, BECAUSE IT WAS PLAGUED WITH FRONT-END PROBLEMS. THEIR CONCERN IS THAT THE CAR, IF SOLD, WILL CAUSE DEATH OR SERIOUS INJURY IF DRIVEN ON THE HIGHWAY. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756859January 15, 2002
TIRES:SIDEWALL
TIRES WERE REPLACED LESS THAN 6 MONTHS AGO DURING MASS RECALL. I WAS DRIVING @ 55 MPH ON A CLEAR HIGHWAY WITH NO DEBIS. THE SIDEWALL BLEW SUDDENLY AND I NEARLY CRASHED INTO A CONCRETE RETAINING WALL. IT WAS SO STRONG & SUDDEN, I FELT I LOST CONTROL. IT LEFT ME WITH A HEADACHE & SORE RIGHT SIDE OF MY NECK. *AK (TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#756860January 15, 2002
TIRES:SIDEWALL
TIRES WERE REPLACED LESS THAN 6 MONTHS AGO DURING MASS RECALL. I WAS DRIVING @ 55 MPH ON A CLEAR HIGHWAY WITH NO DEBIS. THE SIDEWALL BLEW SUDDENLY AND I NEARLY CRASHED INTO A CONCRETE RETAINING WALL. IT WAS SO STRONG & SUDDEN, I FELT I LOST CONTROL. IT LEFT ME WITH A HEADACHE & SORE RIGHT SIDE OF MY NECK.*AK (TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8001984January 11, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATER BLOWER RESISTOR BLEWOUT, CAUSING VEHICLE TO CATCH ON FIRE, FORD EXAMINED VEHICLE, AND FOUND LEAVES AND HEATER PLUG RESISTOR TO BE THE CAUSE. *JG
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#756663January 10, 2002
PARKING BRAKE:CONVENTIONAL
SAME PROBLEM AS RECALL, NHTSA ID # 94V169000. FORD CLAIMS THE RECALL WORK WAS DONE (PER THEIR COMPUTER RECORDS, WHILE THE VEHICLE WAS UNDER PREVIOUS OWNERSHIP IN 1996), ALTHOUGH A FORD (DEALER) MECHANIC REPORTS THAT THERE IS NO PHYSICAL EVIDENCE OF THE WORK BEING DONE. I AM CONCLUDING THAT EITHER IT WAS NEVER FIXED, OR IT WAS NOT REPAIRED CORRECTLY. FORD (BOTH LOCAL DEALER AND CORPORATE CUSTOMER SERVICE) REFUSES TO FIX THIS AT NO COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001820January 9, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, VEHICLE STARTED LOSING POWER AND FLUID WAS LEAKING FROM OVERFLOW RADIATOR CONTAINER DUE TO A PROBLEM WITH ENGINE HEAD GASKETS. THE HEADS WERE CRACKED, YOU COULD SEE WHERE THE GASKET SEPARATED FROM THE HEAD. *JG *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756507January 7, 2002
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
LATE NOVEMBER, 2001, I NOTICED A GASOLINE SMELL. I TOOK THE CAR TO THE DEALER AND WAS INFORMED THAT THE FUEL SENDER HAD CORRODED AWAY. MY RESEARCH SHOWS OTHER RECALLS OF FORD TRUCKS (AEROSTAR) FOR FUEL SENDERS MANUFACTURED IN THE SAME PERIOD (MY CAR MANUFACTURED APPROX. SEPT. 1993). I HAVE CONTACTED MANUFACTURER AND HAVE RECEIVED NO RESPONSE OTHER THAN CUSTOMER SERVICE SAYING THAT IT WASN'T A DEFECTIVE PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755746December 17, 2001
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE HANGS FROM A WIRE ROPE. THE WIRE ROPE CORRODED AND FAILED, DROPPING THE THRE & WHEEL WHILE MOVING. REPORTED TO FORD AT 800 392 3673, BILL OPERATOR NUMBER 2072. WHILE ACKNOWLEDGING HAZARD, HE SAID THERE WAS NO PROGRAM, AND WOULD BE NO FOLLOW UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755438December 8, 2001
ENGINE AND ENGINE COOLING:ENGINE
4.0 L V6 ENGINE BLEW HEAD GASKET AND DUMPED ANTI-FREEZE INSIDE ENG. FORD REMANUFACTURED ENGINE INSTALLED BY LISTED DEALER($4,000BILL) 32,000 MILES LATER THIS ENGINE DEVELOPED A CRACKED INTAKE MANIFOLD AND LEAKED ANTI-FREEZE INTO THE RODS AND ROCKER ARMS($2,000BILL). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755151December 1, 2001
CHILD SEAT
I HAD THE SCARIEST THING HAPPEN TO ME LAST NIGHT . ON MY WAY HOME FROM MY IN-LAWS WITH MY TWO CHILDREN. MY 10 MONTH OLD DAUGHTER GOT OUT OF HER CAR SEAT. I HAVE A CENTURY MODEL 1165ONHS, MAN.062997, THAT WAS BOUGHT FOR MY 3 1/2 YEAR OLD SON AND WAS HANDED DOWN TO HER. THE SEAT IS IN PERFECT WORKING ORDER BUT SHE IS A BIT OF AN ACROBAT. AS I WAS DRIVING DOWN THE ROAD I LOOKED INTO MY REAR VIEW MIRROR AND SAW HER STANDING IN HER SEAT, FACING ME!!! I AM ABSOLUTELY POSITIVE I PUT HER IN HER SEAT BEFORE WE LEFT MY IN-LAWS A FEW MINUTES PRIOR TO HER ESCAPE. I IMMEDIATELY PULLED OVER AND TIGHTENED THE STRAP FROM THE BACK WITH THE BAR AND PUT HER BACK INTO HER CAR SEAT, KICKING AND SCREAMING MIND YOU. NOT A 1/2 MILE LATER, AS SHE WAS STILL SCREAMING, I NOTICED HER CRYING BECAME MUFFLED. IT WAS EVENING TIME SO I COULDN'T SEE HER IN THE MIRROR I INSTALLED ON THE SEAT IN FRONT OF HER. AGAIN, I IMMEDIATELY PULLED OVER AND WAS TERRIFIED BY WHAT I SAW! SHE HAD AGAIN TWISTED OUT OF HER SEAT AND WAS BEING STRANGLED BY THE WHITE CLASP THAT HOLDS THE 2 STRAPS TOGETHER. SHE HAD TWISTED HERSELF AROUND, THROWN HE LEGS OUT OF THE SEAT TO HER RIGHT AND WAS HANGING BY THE CLASP. FROM HER WAIST DOWN, SHE WAS COMPLETELY OUT OF THE SEAT, HANGING OVER THE SIDE AND STUCK. I HAD MADE SURE THE CLASP WAS HIGH UP ON HER CHEST TO PREVENT HER FROM GETTING OUT, WHICH HAD PREVENTED ENOUGH ROOM FOR HER HEAD TO COME OUT. THE STRAPS WERE ALSO VERY TIGHT ON HER. THEY PULLED HER SHOULDERS DOWN WHEN I STRAPPED HER BACK IN. I THOUGHT THAT WOULD KEEP HER IN. IT DID NOT! THE THOUGHT THAT SOMETHING LIKE THIS COULD HAPPEN HAS NEVER CROSSED MY MIND. MY SON HAD NEVER ATTEMPTED ANYTHING LIKE THIS. IT SCARES ME TO THINK WHAT COULD HAVE HAPPENED IF I WASN'T ABLE TO PULL OVER AS FAST AS I DID. MAYBE IF ALL INFANT CAR SEATS WERE REQUIRED TO HAVE A 5 POINT HARNESS OR LAP BAR, THAT WOULD HELP. WE DID BUY HER A NEW CAR SEAT LAST NIGHT, EQUIPPED WITH A LAP BAR. PLEASE HELP! THIS IS VERY SERIOUS.*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754990November 27, 2001
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I HAVE REPLACED THE BRAKE LIGHT SWITCH TWICE. THE CURRENT SWITCH IS MALFUNCTIONING. THE ORIGINAL SWUTCH WAS REPLACED ABOUT 18 MONTHS AGO. THE BRAKE LIGHTS DID NOT COME ON WHEN THE PEDAL WAS DEPRESSED. THE SECOND INCIDENT ABOUT 8 MONTHS AGO THE LIGHTS DID NOT GO OFF WHEN THE PEDAL WAS RELEASED. CURRENTLY THE LIGHTS ARE STAYING ON AFTER THE PEDAL IS RELEASED. ALL THREE INCIDENTS THE BRAKES PERFORMED NORMALLY. THERE IS A SIDE EFFECT THAT OCCURS, THE BROADCAST RADIO WILL CUT OFF INTERMITTANTLY. THIS IS THE WAY I HAVE LEARNED OF THE SWITCH MALFUNCTION. NOTE, BOTH REPLACEMENT SWITCHES WERE PURCHASED AT A REPUTABLE AUTO PARTS STORE AND WERE MANUFACTURED FOR THIS VEHICLE. BOTH SWITCES WERE INSTALLED BY A TRAINED SEVICE TECHNICIAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898011October 19, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS SMELL WAS NOTICED INSIDE AND OUTSIDE THE VEHICLE. THE DEALER HAS BEEN NOTIFIED AND INDICATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN CONTACTED. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753183October 13, 2001
TIRES
COMPLETE SIDE OF OUTSIDE TIRE WALL SEPARATED AND BLEW OFF . NO SOUNDS OR WARNING PRIOR TO INCIDENT. TIRE HAD 16,000 MILES ON TREAD AND DID NOT SHOW ANY SIGN OF WEAR.*AK (TIRESIZE: 235R/75/15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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