Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#854671January 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHILE CLIMBING ONE OF THE MOUNTAINS CONSUMER ENCOUNTERED IC EON THE ROAD. CONSUME RENGAGED THE SWITCH TO 4-WHEEL DRIVE, AND NOTICED A ROARING NOIS EIN FRONT END FOLLOWED BY OCCASIONAL JERKS. MANUFACTURER WAS AWARE OF PROBLEM, AND INSTRUCTED CONSUMER TO READ THE MANUAL. CONSUMER INFORMED MANUFACTURER THAT THIS CONSTITUTED A SERIOUS HAZARD PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855033January 18, 2000
AIR BAGS:FRONTAL
WHILE VEHICLE WAS AT A COMPLETE STOP ,DRIVER'S AIRBAG DEPLOYED. DEALER HAS REPLACED THE AIRBAG. SINCE THE DEPLOYMENT OF THE AIRBAG, DEALER HAS REPAIRED VEHICLE SEVERAL TIMES FOR THE AIRBAGS. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717454January 17, 2000
AIR BAGS:FRONTAL
THE COLLISION WAS A FRONTAL IMPACT THAT DESTROYED BOTH FRONTAL AIRBAG SENSORS,. BOTH AIRBAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#854805January 10, 2000
AIR BAGS
CONSUMER HAS NOTICED THE AIR BAG LIGHT ILLIUMINATED ON THE DASH. CONSUMER HAS CONTACTED THE DEALER, DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. VEHICLE HAS BEEN AT THE DEALER ON A NUMBER OF OCCASIONS DUE TOTHE SAME PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854809January 10, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED PEDAL BECAME HARD, CAUSING EXTENDED STOPPING WHICH RESULTED IN A COLLISION. VEHICLE WAS TOTALLED. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#716842January 4, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STEERING:HYDRAULIC POWER ASSIST SYSTEM, AIR BAGS, AIR BAGS:SIDE/WINDOW
THIS TRUCK HAS OVERDRIVE PROBLEMS. WHEN YOU PUT IT IN REV AND THEN DRIVE MOST TIMES IT WILL CUT THE OVERDRIVE OFF, BUT NOT ALL THE TIME. REAR PASSENGER DOOR WILL NOT OPEN FROM INSIDE. AIRBAG LIGHT GOES ON AND STARTS BLINKING THEN GOES OFF FOR A WHILE THEN BACK ON. THE POWER STEERING MAKES NOISE ON A HARD RIGHT OR LEFT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550179January 3, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION FAILS ON HILL CAUSING THE VEHICLE TO ROLL BACKWARDS WHILE IN DRIVE OR ROLL FORWARD WHILE IN REVERSE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716745January 2, 2000
EXTERIOR LIGHTING:HEADLIGHTS
RUNNING LIGHTS ARE BEING USED IN THE EVENING AND ARE TOO BRIGHT FOR ONCOMING TRAFFIC. FORD EXPLORER IS JUST ONE EXAMPLE. PONTIAC CARS ARE JUST AS BAD. THIS IS NOT ONLY A NUSANCE, IT IS A POTENTIAL HAZZARD BECAUSE IT BLINDS ONCOMING DRIVERS. HOW CAN LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854199December 21, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHEN DRIVING UNDER NORMAL DRY WEATHER CONDITIONS THE WINDSHIELD WIPERS WILL ACTIVATE ON THEIR OWN, WITHOUT THE SWITCH BEING TURNED ON. DEALER HAS NOT BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715764December 7, 1999
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHEN EITHER ACCELERATING OR DECELERATING THE DRIVER'S SIDE SEAT WILL MAKE A POPPING SOUND AND MOVE (SHORT DISTANCES). THE MANUFACTURER HAS CLAIMED IT HAPPENS ON ALL 1999 EXPLORER MODELS (EDDIE BAUER VERSION) WITH ELETRONIC SEATS. I AM WORRIED THAT THE SEAT COULD BE DESIGNED INCORRECTLY AND POSSIBLY MOVE FORWARD DURING AN ACCIDENT SINCE IT WILL MOVE DURING NORMAL ACELERATIONS AND DECELERATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715688December 6, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WIPERS WILL COME ON WITH SWITCH IN OFF POSTION. WASHERS WILL NOT WORK WHEN WIPERS ARE ON BUT WILL SLOW WIPER SPEED. WIPER SPEED WILL NOT CHANGE FROM SLOW TO FAST WITHOUT JIGGLING THE SWITCH. WIPERS WILL CHANGE SPEED WHEN USING TURN SIGNAL. I AM CONCERNED THEY WILL FAIL COMPLETELY AND AM AWARE OF OTHERS WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715497December 1, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
FORD NEEDS TO DO A RECALL ON THE WINDSHIELD WIPERS. I FINALLY GOT MINE FIXED SO THAT THEY DON'T TURN ON SPARADICALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715394November 29, 1999
VISIBILITY:GLASS, SIDE/REAR
USED THE REAR WINDOW DEFROSTER (FOR THE 1ST TIME) AND WITHIN 10 MINUTES THE REAR WINDOW EXPLODED! IT DID THIS ALL BY ITSELF, NOTHING HIT THE WINDOW. THE LOCAL DEALERSHIP & FORD CUST.SRVC. SAY "SINCE THEY HAVE NEVER HEARD OF THIS BEFORE IT IS NOT WARRENTIED"!?! SOMETHING IS WRONG WITH THIS VEHICLE, NOTHING "HIT" THE WINDOW!! I HAVE HAD SEVERAL MINOR ELECTRICAL ODDITIES (IE: WINDSHIELD WIPERS & CIG.LIGTER MALFUNCTIONING), WONDERING NOW IF THERE IS A CONNECTION W/REAR-DEFOGGER?? I DID TAKE PICTURES BEFORE REMOVING THE GLASS (IT WAS SLOWLY CRUMBLING, ONE BUMP AND IT WOULD HAVE FALLEN INTO BITS), BUT FORD DOESN'T WANT TO SEE "ANYTHING" THEY TOLD ME TO TURN IT OVER TO MY INSURANCE, BUT IT'S NOT AN INSURANCE PROBLEM, IT'S A CAR PROBLEM! AGAIN, NOTHING HIT THE WINDOW. FORD HAS SIMPLY BRUSHED ME OFF. ANY ASSISTANCE OR INFORMATION YOUR OFFICE MIGHT HAVE WOULD BE "GREATLY APPRECIATED".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715377November 29, 1999
AIR BAGS
AIRBAG SYSTEM HAS FAILED (SHOWN BY SENSOR LIGHT BEING ON) FOUR TIMES. DEALER HAS NOT BEEN ABLE TO FIX PROBLEM TO PREVENT IT FROM RECURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851049November 23, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DEFOGGER ISN'T WORKING WHICH MAKES ALL WINDOWS FOG UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853199November 22, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER, STEERING: STEERING WHEEL/HANDLE BAR, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WINDSHIELD WIPERS WOULD GO ON OR OFF ON BY THEMSELVES. WOULD SOMETIMES STOP IN MIDDLE OF OPERATION. VEHICLE WOULD FAIL TO START IF STEERING WHEEL IS NOT IN CORRECT POSITION. THE SIGNAL LEVER WILL NOT OPERATE PROPERLY IF THE WHEELS ARE SLIGHTLY TURNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715032November 19, 1999
SUSPENSION
(1) VIBRATION ON APPLYING BRAKES - CAR SHUDDERS AND THERE IS A NOISE THAT SOUND LIKE METAL HITTING METAL. HAVE BROUGHT CAR TO DEALER TWICE. SITUATION IMPROVED, BUT NOT ELIMINATED(B) VIBRATION AT 60MPH- VIBRATION STARTS AT ABOUT 55MPH AND IS MOST PRONOUNCED AT 60. CAN FEEL VIBRATION IN THROTTLE AND STEERING WHEEL. VIBRATION GREATER WHEN ENGINE UNDER LOAD LIKE WHEN GOING UP A GRADE. HAVE MADE APPT. TO HAVE DEALER CHECK THIS( C) WHISTLING NOISE- PEOPLE STANDING IN STREET TOLD ME THAT A WHISTLING SOUND EMANATED FROM CAR. MADE APPOINTMENT TO HAVE DEALER CHECK THIS. THUS FAR DEALER HAS BEEN VERY DILIGENT IN TRYING TO ADDRESS AND ELIMINATE PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853050November 17, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE DRIVER'S SEAT BELT FAILS TO LATCH PROPERLY. THE LOCKING MECHANISM BROKE. THE LATCH PLATE WILL NOT STAY IN BUCKLE. WAS ENTERING THE VEHICLE AT TIME OF FAILURE. TAKING VEHICLE TO DEALER TO CHECK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849805November 15, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
HAD HEARD A HIGH PITCH SQUEALING NOISE. BRAKES BECAME MUSHY. HEARD A CLUNKING NOISE, BRAKES STILL MUSHY. FINALLY NO BRAKES AT ALL. A BOLT FELL OUT OF BRAKE PADS. ENTIRE BRAKES SYSTEM BECAME DAMAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714768November 14, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR HAS BEEN IN REPAIR FACILITY 4 TIMES SINCE 10/14/99 FOR FAILURES. THE FAILURES OCCUR WHEN THE VEHICLE ENGINE IS DISABLED AND SHUTS DOWN WHILE DRIVING. THIS CAN BE A SERIOUS PROBLEM FOR SOMEONE IN COLD WEATHER CLIMATES (ESPECIUALLY REMOTE AK) AND IF EMERGENCY ROAD ACTION IS NEEDED (NO ANTI-LOCKS OR POWER STEERING IF ENGINE IS OFF). SITUATION IS BEING FORWARDED FOR AK LEMON LAW PERSUANT TO AK STATUTE 45.45.300. CURRENTLY, FORD ENGINEERS AND LOCAL REPAIR EXPERTS CANNOT FIGURE OUT WHAT THE PROBLEM IS. IF YOU NEED TO CONTACT ME FOR MORE INFORMATION, FEEL FREE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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