Ford Explorer Complaints (1993)

944 consumer complaints on file.

#895847September 6, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
CABLE THAT HOLDS SPARE TIRE UP BROKE DUE TO FATIGUE WHILE CONSUMER WAS DRIVING AND SPARE TIRE FELL OUT. CONTACTED DEALER.*AK CONSUMER STATES THE CABLE WILL RUST AND BREAK DUE TO FATIGUE AND WEIGHT OF THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751614September 4, 2001
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE SPARE TIRE CRANK WIRE FRAYED AND BROKE RELEASING THE SPARE TIRE ON TO THE ROAD. FORD MOTOR OWNER RELATIONS WAS CONTACTED AT 1-800-392-3673 AND INFORMED OF THE PROBLEM. THEY INDICATED THAT THERE IS NO RECALL ON THIS DEVICE. THIS IS EXTREMELY DANGEROUS SINCE WHEN THE WIRE FAILS THE TIRE RELEASES ON TO THE ROAD. PLEASE INVESTIGATE AS SOON AS POSSIBLE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894644August 17, 2001
TIRES
BRIDGESTONE, D693P-MET 235/75R15; TIRES RUMBLE VERY BADLY. THESE WERE REPLACEMENTS, NOT ORIGINAL TIRES.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894277August 14, 2001
TIRES:SIDEWALL
FIRESTONE TIRES WERE REPLACED WITH DUNLOP TIRES. DUNLOP REAR PASSENGER TIRE EXPLODED ON HIGHWAY AT ABOUT 60 MPH. CONSUMER TEMPORARILY LOST CONTROL OF VEHICLE, BUT MANAGED TO MAKE IT TO THE SIDE OF THE ROAD. TREAD CAME COMPLETELY OFF, AND SIDEWALLS EXPLODED. PLEASE PROVIDE ANY FURTHER INFOMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749912August 6, 2001
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (DOT NUMBER: VDHLAWR330 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749448July 30, 2001
STRUCTURE:FRAME AND MEMBERS
RUSTING, REAR QUATER PANEL, AROUND GAS CAP(INSIDE AND OUT.)FILLER TUBE COULD COME LOSE. KNOW OF 30 VECHICALS 1993-1994 WITH THIS PROBLEM. COULD BECOME A GAS FILLING PROBLEM. CLARKE FORD IN HUDSON, OHIO " THE CAR IS 5 YEARS OLD, WE DONT CARE." CALLED FORD SERVICE 1-800-392-FORD, AND THEY SAID THEY WOULD LOOK INTO IT. ALSO FORD SAID IF I REPAIR IT, SAVE ALL RECIEPTS INCASE OF RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748617July 17, 2001
SUSPENSION:FRONT:WHEEL BEARING
THE CAR SHAKES AT SPEEDS IN EXCESS OF 65 MPH. IT SHAKE SOO MUCH I BELIEVE WE ARE DAMAGING PARTS OF THE CAR THAT COULD LEAD TO AND ACCIDENT OR PREMATURE DETERIORATION AND WEAR AND TEAR. I AM NOT SATISFIED WITH THE DEALERS RESPONSE SIGHTING NORMAL WEAR AND TEAR. I BELEIVE THERE TO BE A DESIGN PROBLEM WITH THIS CAR MORE THAN NORMAL WEAR AND TEAR. OTHER PROBLEMS I HAVE HAD WITH THIS CAR INCLUDE 3 FRONT END WHEEL BEARING REPLACEMENTS WHICH IN HINDSIGHT MIGHT HAVE BEEN CAUSED BY THIS VIBRATION BEFORE IT BECAME SO NOTICEABLE. I AM VERY UNHAPPY WITH THE PERFORMANCE OF THE ENGINE MOUNTS. THEY ARE A BASIC AND INTEGRAL PART OF THE CAR THA SHOULD NOT WEAR OUT. I AM CONCERNED ENOUGH THAT THIS SEVERE VIBRATION COULD CAUSE AN ACCIDENT AND WARRANTS CONSIDERATION FROM NHTSA AND FORD MOTOR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562041July 12, 2001
TIRES:TREAD/BELT
CONSUMER RECEIVED FORD TIRE RECALL AND HAD TIRES INSPECTED BY AN AUTHORIZED FIRESTONE DEALER WHO STATED TIRES WERE PART OF RECALL, CONSUMER FILLED OUT PROPER PAPERWORK AND HAD TIRES REPLACED BY A BRAND OTHER THAN FIRESTONE, NOW CLAIM IS BEING DENIED AND CONSUMER HAS REQUESTED REIMBURSEMENT FROM FIRESTONE ON THREE DIFFERENT OCCASIONS, FIRESTONE DESTROYED REPLACED TIRES, FIRESTONE ATX, DOT NUMBERS W2HL AND VDHL, SIZE P235/75R15. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891530June 28, 2001
PARKING BRAKE:CONVENTIONAL
INTERMITTENTLY WHEN EMERGENCY BRAKE IS APPLIED IT SLIPS, CAUSING VEHICLE TO ROLL FORWARD SLIGHTLY. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747431June 26, 2001
TIRES
WHILE CHANGING MY REAR BRAKES LAST FRIDAY ON MY FORD EXPLORER I DECIDED TO CHECK MY SPARE TIRE WHICH HAPPENS TO BE A FIRESTONE ATX. TO MY SURPRISE THE TIRE HAD ACTUALLY "BLOWN-OUT" AND SEPERATED WHILE IN THE SPARE TIRE RACK UNDER MY VEHICLE. THIS TIRE HAS NOT BEEN ON MY VEHICLE SINCE JULY OF 1999 WHEN I PURCHASED FOUR NEW TIRES AND PUT THE BEST LOOKING TIRE IN THE SPARE TIRE RACK. I BELIEVE SOMEONE NEEDS TO LOOK AT THIS TIRE IN THE RACK AND DOCUMENT THIS BEFORE I REOMVE IT. THIS BACKS UP FORD'S CLAIM THAT IT IS THE TIRE, NOT THE VEHICLE THAT IS AT FAULT. YOU CAN SEE I HAVE NOT TAMPERED WITH TIS TIRE IN ANYWAY, THERE ARE NO FRESH MARKS ON THE SPARE TIRE SYSTEM SHOWING THE TIRE HAS NOT MOVED IN MANY MONTHS. (DOT NUMBER: B081 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747123June 20, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INSUFFICIENT BRAKING RESULTED IN REAR END COLLISION. 2ND ACCIDENT OF SAME NATURE AFTER FORD SERVICE INSPECTION. INDEPENDENT BRAKE SHOP REPLACED REAR BRAKES AND PROBLEM IS OK. FORD ARGUES THAT BRAKES AND VEHICLE WERE OK. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#890182June 12, 2001
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHEN FIRESTONE RECALL WAS ANNOUNCED LAST AUGUST CONSUMER CHECKED HIS SPARE TIRE THAT WAS LOCATED UNDERNEATH VEHICLE. SPARE TIRE WAS MISSING. STEEL CABLE THAT HELD SPARE TIRE IN PLACE SHOWED SIGNS OF RUST AND CORROSION. IT WAS ALSO FRAYED. CONSUMER THEN TRIED TO GET FORD TO REPLACE SPARE TIRE. BUT, FORD REFUSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746246June 1, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
IN 1996 I WAS DRIVING AT ABOUT 35-40 MPH. A VEHICLE TO MY RIGHT BEGAN TO COME INTO MY LANE. TO AVOID AN ACCIDENT I SWIRVED TO THE LEFT THEN CORRECTED BACK TO THE RIGHT. THIS WAS NOT AN OUT OF CONTROL MANEUVER. WHEN CORRECTING BACK TO THE RIGHT, THE VEHICLE MOVED SIDEWAYS AND PROCEEDED TO ROLLOVER ONTO A GRASSY MEDIAN.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#745663May 22, 2001
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
INSIDE LEFT DOOR HANDLE COMES COMPLETLY OFF IN HAND WHEN CLOSING DOOR. BOTTOM HINGE ON LEFT DOOR BROKE. CATALATIC CONVERTER RATTLES WHEN ACCELERATED TO 55 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888780May 21, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THERE WAS A RECALL 95V164001/ HYDRAULIC CYLINDERS. TOOK VEHICLE TO DEALER, AND THEY REPLACED HYDRAULIC CYLINDERS. . WENT BACK TO DEALER FOR A WATER LEAK COMING FROM DOOR, DEALER READJUSTED DOOR, BUT IT WAS STILL LEAKING. DEALER WILL NOT CORRECT PROBLEM AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888695May 21, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LATCHING POST ON DOOR FRAME BUSHING HAS DETERIORATED, MAKING IT DIFFICULT TO CLOSE AND LATCH DOOR. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888618May 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ONGOING PROBLEM WITH BRAKE CALIPER STICKING AND CAUSING ROTORS TO BE CUT AND WARPED. VEHICLE BEEN TO INDEPENDENT REPAIR SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE US WITH ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745492May 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887873May 9, 2001
VEHICLE SPEED CONTROL
WHILE THE VEHICLE WAS IN PARK OWNER'S WIFE JUST TOUCHED ACCELERATOR PEDAL AND ENGINE SUDDEN ACCELERATED AND CRASH INTO A TREE. DEALER TOLD CONSUMER THAT THROTTLE VALVE WAS OPEN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#744668April 28, 2001
TIRES
WHILE DRIVING HOME FROM SANDIEGO, MY VEHICLE SEEMED VERY UNSTABLE. THREE DAYS EARLIER I HAD JUST HAD MY 4 MONTH OLD TIRES ROTATED, BALANCED AND ALIEGNED. IMMEDIATLY RETURNED TO DEALER TO BE TOLD I WAS LUCKY NOT TO HAVE A BLOW OUT, THAT THE PASSENGER SIDE REAR TIRE HAD A 10" BULGE ON THE INSIDE WALL. THEY REPLACED THE TIRE. 30 DAYS LATTER, I NOTICE A SIMILAR UNSTABLE RIDE, WENT BACK TO THE DEALER TO BE TOLD IT WAS NOW THE FRONT PASSENGER SIDE TIRE WITH A SIMILAR DEFECT. THEY OFFERED TO REPLACE, I OPTED TO UPGRADE TO A MICHELLIN TIRE. 2 WEEKS LATTER, I NOTICE I AM MISSING A LUG NUT ON THE DRIVERS SIDE REAR TIRE. THE BIG "O" TIRE DEALER TELLS ME THE BOLT IS STRIPPED AND FORGOT TO TELL ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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