Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#866538August 1, 2000
TIRES:TREAD/BELT
PE00-020; CONSUMER WAS TRAVELING ABOUT 65MPH ON THE FREEWAY AND SHE HEARD A NOISE AND FELT VIBRATION . SHE WAS LOSING CONTROL, BUT STEERED VEHICLE TO THE SHOULDERS OF THE HIGHWAY. FIRSTONE WILDERNESS TIRES AT #P23575R15/105S #DOT VDHLAPY029 . TIRE ON THE RIGHT REAR PASSENGER'S SIDE HAD SEPARATED FROM THE RIM AND TIRE EXPLODED. ON THE OTHER THREE TIRES THERE WAS A LINE AROUND THE DIAMETER OF EACH TIRE OF THE BONDING OF THE TIRE TREAD. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#553259July 31, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-072) WHICH CAUSED THE WINDSHIELD WIPERS TO FAIL, CONSUMER IS NOT ABLE TO RECEIVE RECALL REPAIR DUE TO DEALERSHIP PROBLEMS. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866417July 31, 2000
TIRES:TREAD/BELT
THE VEHICLE WAS PARKED INSIDE OF PARKING LOT. CONSUMER GOT INSIDE OF VEHICLE AND REAR LEFT DRIVER'S SIDE TIRE TREAD SEPARATED FROM TIRE.*AK (FIRESTONE WILDERNESS P235/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866439July 31, 2000
TIRES:TREAD/BELT
FRONT FIRESTONE WILDERNESS TIRE TREADS WERE WOREN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726177July 28, 2000
TIRES
DEFECTIVE TIRE STILL UNDER MANUFACTURERS WARRANTY BLEWOUT AND CAUSED DAMAGES. *AK( DOT NUMBER: TIRE SIZE: 235-75-15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#866107July 27, 2000
TIRES:TREAD/BELT
PE00020, TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 65 -70 MPH ALL OF SUDDEN EXPLORER STARTED SWAYING FROM SIDE TO SIDE. AFTER HEARING A LOUD BANK, DRIVER LOST COMPLETE CONTROL OF THE VEHICLE. AFTER GAINING CONTROL, DRIVER PULLED TO VEHICLE TO THE SIDE OF THE ROAD, AND SAW LEFT REAR TIRE ON THE DRIVER'S SIDE COMPLETELY DESTROYED. TWO PEOPLE WERE IN THE VEHICLE. NO ONE WAS HURT. TIRE WAS A FIRESTONE, WILDERNESS ATX ORIGINAL EQUIPMENT. FIRESTONE WAS CONTACTED ABOUT WHAT HAPPENED. OWNER WAS TOLD TO COME IN AND PURCHASE A REPLACEMENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726052July 26, 2000
TIRES
WE WERE TRAVELING NORTH ON 75 IN RICHARDSON, TX WHEN THE TIRE CAME APART. THE WHEEL IS ALL BANGED UP. WE'RE LUCKY THAT WE DIDN'T GET KILLED OR KILL ANYBODY WHILE TRYING TO EXIT THE FREEWAY. WE DON'T FEEL SAFE DRIVING THE CAR NOW. IT'S VERY UPSETTING TO PAY $450.00/MONTH FOR A CAR THAT YOU'RE AFRAID TO DRIVE. *AK( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725654July 18, 2000
VISIBILITY:WINDSHIELD
THE FRONT WINDSHIELD CRACKED FROM THE ROOF SECTION DOWN WHILE THE VEHICLE WAS STATIONARY. THE ONLY OBJECT THAT CAME INTO CONTACT WITH THE WINDSHIELD WAS WATER FROM A GARDEN HOSE WHILE WASHING THE VEHICLE. THE DEALER WAS CONTACTED AND SHOWN THE DAMAGE BUT RESPONDED "THERE IS NOTHING WE CAN DO" IT MUST BE DEFECTIVE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865598July 18, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE
VEHCILE WILL HESITATE TO STALL WHEN TURNING A CORNER OR TAKING OFF. DEALER SAID IT WAS A COMPUTER PROBLEM WHICH THEY WERE AWARE OFF, BUT INSISTED THAT THERE WAS NO REMEDY AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553032July 17, 2000
TIRES
VEHICLE EXPERIENCED PREMATURE FAILURE OF THE ORIGINAL TIRE WITH ONLY 22,300 MILES ON THE ODOMETER. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865466July 17, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STARTING IN FIRST TURNED AND WITHOUT ANY INDICATON VEHICLE WOULD STALL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725509July 16, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE REAR WIPER REPEATEDLY FAILS TO OPERATE AT RANDOM INTERVALS. TURNING ON THE REAR WIPER SIMPLY RESULTS IN THE WIPER DOING ABSOLUTELY NOTHING. IT DOESN'T MOVE OR ANYTHING. ONE MINUTE IT WILL WORK AND THE NEXT MINUTE IT WON'T. (NOTE ALSO THAT THERE WAS A RECALL ISSUED BY FORD FOR THE FRONT WINDSHIELD WIPER WHICH IS NOT LISTED IN YOUR LIST OF RECALLS ON YOUR WEBSITE.) THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553109July 14, 2000
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE SIGNAL LIGHT SWITCH WILL NOT LOCK INTO PLACE, THE STEERING WHEEL MUST BE IN A SPECIFIC DEGREE OF ROTATION IN ORDER FOR THE LEVER TO LOCK INTO PLACE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864985July 7, 2000
AIR BAGS:FRONTAL
WHILE DRIVING 35-40 MPH HAD A DIRECT FRONTAL IMPACT WITH A POLE, AND DRIVER'S/ PASSENGER AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANTS IN THIS CRASH. DEALER WAS UNWILLING TO CHECK VEHICLE UNLESS INSURANCE COMPANY CONTACT THEM. NO PRIOR PROBLEMS WITH THE AIRBAG SYSTEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#864857July 6, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, INTERIOR LIGHTING, VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING ON HIGHWAY TRAVELING 65MPH ALL OF SUDDEN THE VEHICLE CUTS OFF. NO WARNING. NO NOTHING. INTERIOR LIGHTS WENT OUT, AND ALSO THE REAR WIPERS WORK INTERMITTENTLY. CONTACTED DEALER THEY ARE AWARE OF THE PROBLEM, BUT NOT ABLE TO FIND WHATS CAUSING THE PROBLEM. PROBLEM STILL EXISTS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724942July 5, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
IN THE 19 MONTHS THAT I HAVE HAD MY FORD EXPLORE, IT HAS HAD 3 RECALLS. ABOUT 4 MOS AGO I NOTICED A LOUD NOISE THAT SEEM TO BE COMING FROM UP UNDERNEAT THE CAR. YOU COULD HEAR IT WHEN AT A STOPPED POSITION BUT STILL IN DRIVE. I HAD THE DEALERSHIP CHECK FOR IT TWICE AND THEY SAID THEY COULDN'T FIND ANYTHING. ABOUT 6 WEEKS AGO I NOTICED A SLIGHT HESTITATION WHEN ON THE HIGHWAY WHEN ACCELERATING AND IT SEEMED TO DO IT MORE OVER THE LAST 2 WEEKS. JULY 2ND, MY FAMILY WAS TRAVELING HOME FROM NEW YORK AND A NOISE BEGAN THAT COULD HAVE BEEN MISTAKEN FOR SOMETHING DRAGGING UNDERNEATH THE CAR. WE LOST ALL ACCELERATION, COASTED OFF AN EXIT, AND THE GEARS WERE USELESS AND GRINDED WHEN WE TRIED TO SHIFT TO PARK. THE EMERGENCY BRAKE WAS THE ONLY THING HOLDING US THERE. I AM STILL WAITING FOR RESULTS FROM THE DEALERSHIP ON THE PROBLEM, BUT ITS DEFINETELY TRANSMISSION RELATED. I NOW FEAR FOR THE SAFETY OF ME AND MY 2 CHILDREN IN THAT VEHICLE. IT SEEMS LIKE AN ACCIDENT WAITING TO HAPPEN. THANK YOU FOR YOUR TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724829July 1, 2000
UNKNOWN OR OTHER
BODY RUST FOUND ON: ROOF, UNDER HOOD, HATCH HINGES,BOLTS, DOORS. NO SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864156June 23, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
MANUFACTURER RECALL 00B40; PARTS WERE NOT AVAILABLE. CONSUMER HAS BEEN IN CONSTANT CONTACT WITH DEALER AND MANUFACTURER SINCE RECEIPT OF RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724250June 20, 2000
SUSPENSION:FRONT
THE FRONT END JUST STOPS MOVING FORWARD WHEN IT WANTS TO. IT HAS SO FAR ONLY HAPPENED WHILE TURNING AT SLOW SPEEDS. WHEN THIS OCCURS WE HAVE NO CONTROL OVER WHERE THE VEHICLE IS GOING. HAS BEEN INTO THE DEALERSHIP (NOT THE ONE WE PURCHASED IT FROM) 3 TIMES FOR THIS PROBLEM. THEY CANNOT DETERMINE THE CAUSE OF THE PROBLEM SO NOTHING HAS BEEN REPAIRED AT THIS TIME. I AM CURRENTLY WAITING ON THE DEALERSHIP TO SEE IF THEY CAN FINALLY DETERMINE THE CAUSE OF THE MALFUNCTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784076June 16, 2000
TIRES:SIDEWALL
THE RIGHT REAR TIRE (FIRESTONE WILDERNESS AT) SUDDENLY SHREDDED WHILE DRIVING, IT APPEARED THAT THE SIDEWALL FAILED BECAUSE TREAD WAS INTACT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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