Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#729993September 2, 2000
TIRES
I HAVE BEEN CONFIRMED BY FORD THAT I HAVE THE RECALLED TIRES BUT I HAVE TO WAIT 5-6 MONTHS FOR NEW ONES? I DON'T UNDERSTAND HOW I AM SUPPOSED TO DRIVE AROUND WITH SOUND MIND ON TIRES THAT ARE KNOWN TO BE LIFE THREATENING. I WANT TO KNOW IF I HAVE ANY RECOURSE OR ANY LEGAL STANCE TO GET OUT OF MY CAR.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729932September 1, 2000
TIRES
I AM WONDERING IF ANY OTHER TIRES ARE BEING ADDED TO THE FIRESTONE/FORD RECALL. MY REASONS FOR INQUIRY ARE VERY SERIOUS IN NATURE. ON MAY 05, 2000, WHILE LOOKING OUT THE REAR VIEW MIRROR OF MY FORD MUSTANG, I WATCHED MY WIFE ROLL OUR 1999 FORD EXPLORER SPORT ON THE FREEWAY AT ABOUT 55 MILES PER HOUR. AFTER MY WIFE HIT AN OBJECT IN THE ROADWAY, SHE BEGAN SKIDDING PERPENDICULAR TO THE FLOW OF TRAFFIC. WHILE SKIDDING, BOTH DRIVER'S SIDE TIRES BLEW OUT AND INITIATED SEVERAL COMPLETE ROLLS. THE VEHICLE WAS TOTALED AND I EXPECTED MY WIFE WOULD BE DEAD. LUCKILY, SHE WAS WEARING HER SEATBELT AND DID NOT SUSTAIN ANY SERIOUS PHYSICAL INJURY. THE TIRES ON OUR EXPLORER WERE P235/70R 15 OWL A/T. 21 CENTURY IN OUR INSURANCE AND THE POLICY # IS AP1295570. I WANT TO KNOW IF THESE TIRES MIGHT ALSO BE FAULTY. PLEASE RESPOND AT YOUR EARLIEST CONVIENENCE.( DOT NUMBER: TIRE SIZE: P235/70R15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#729934September 1, 2000
TIRES
DRIVING DOWN THE ROAD AT 40 MILES PER HOUR AND THE PASSINGER FRONT TIRE BLEW RUINED TWO RIMS AND HAD TO REPLACE BOTH RIMS AND TIRE ON THAT SIDE JUST THOUGHT IT WAS DRIVER ERROR BUT NOW THINKING THAT IT WASNT JUST WANTED YOU TO KNOW I WILL BE CONTACTING A ATTORNEY BECAUSE FIRESTONE WILL NOT DO ANYTHING ABOUT IT WHEN I CALLED THEM I WILL NOT RISK MY FAMILY DRIVING A $28,000 DOLLAR TRUCK ON $12.00 UNION MADE TIRES.( DOT NUMBER: TIRE SIZE: 245/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554249September 1, 2000
TIRES
CONSUMERS EXPERIENCED A BLOWOUT OF A FIRESTONE WILDERNESS AT TIRE WHILE DRIVING OVER A BRIDGE (P235/75R15-105S M/S). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869309September 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING VEHICLE STALLED AND DIED. DRIVER APPLIED BRAKES AND VEHICLE WOULD SURGE SUDDENLY. DEALER HAS INSPECTED THE VEHICLE AND REPLACED WIRES. PROBLEM HAS REOCCURRED . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869330September 1, 2000
TIRES:TREAD/BELT
PE00020, 1999 FORD, EXPLORER, P23575R15, DOT VDHL; TREAD IS CRACKING ON ALL FOUR TIRE WHICH MAY CAUSE TREAD TO SEPARATE. OWNER STILL HAS THE TIRES, AND IS LOOKING FOR REIMBURSTMENT. PLEASE PROVIDE FURTHER INFORMATION.*AK FIRESTONE AT P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554235August 31, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE PLANETARY GEAR ON THE TRANSMISSION FAILED, TWO SEPARATE REPAIRS OF THE TRANSMISSION WITH THE OVERDRIVE UNIT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554205August 31, 2000
TIRES
THE TIRES ON THE VEHICLE EXPERIENCED FAILURE. (NO MAKE/MODEL OF THE TIRES PROVIDED BY CONSUMER) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554215August 31, 2000
TIRES
FIRESTONE WILDERNESS AT TIRE FAILED (P235/75R15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554214August 31, 2000
TIRES
WHILE DRIVING THE REAR LEFT FIRESTONE WILDERNESS TIRE (P225/70R16) SEPARATED AND BLEWOUT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729739August 31, 2000
TIRES
WHILE DRIVING ON THE FREEWAY AT 70 MPH THE REAR TIRE BEGAN TO SHAKE AND THE CAR BEGAN TO SWERVE. I SLOWED DOWN TO FIND THAT THE TIRE HAD SHRED ALL THE WAY AROUND. I DROVE IT TO THE SIDE WERE I CONTACTED FORD ROADSIDE ASSISTANCE @ 3:00 AM. I TOOK IT INTO THE NEAREST FIRESTONE TO GET A REPLACEMENT. HE COULD NOT FIND A REASON WHY THIS HAD HAPPENED NO CUTS IN THE TIRE JUST SEPERATION. ACCORDING TO MY WARRANTY I SHOULD HAVE GOTTEN A FREE REPLACEMENT BECAUSE OF A DEFECT THE MANAGER REFUSED BECAUSE HE ASSUMED THE TIRE WAS NOT PROPERLY INFLATED I PAID FOR A NEW TIRE.( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729761August 31, 2000
TIRES
I INSPECTED THE TIRES AFTER RECENT RECALL AND NOTICED A SYMMETRICAL PATTERN OF CRACKS ON ALL FOUR TIRES WHERE THE TREAD MEETS THE SIDEWALL. I HAVE CALLED FORD AND FIRESTONE MULTIPLE TIMES AND NEITHER ARE INTERESTED IN NON RECALLED TIRES. I HAVE TO REPLACE THE TIRES AFTER 23 000 MILES (THEY HAVE PLENTY OF TREAD DEPTH), AS AN INSPECTION BY A FIRESTONE DEALER DECLARED THEY ARE DAMAGED AND ARE UNSAFE. I WOULD LIKE TO TURN THE TIRES OVER TO YOUR AGENCY FOR INSPECTION IF YOU ARE INTERESTED. THANKS.( DOT NUMBER: 026555 TIRE SIZE: 255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554242August 30, 2000
TIRES:TREAD/BELT
THE CONSUMER RECEIVED RECALL NOTIFICATION REGARDING (00T-005), HOWEVER THE FIRESTONE DEALERSHIPS DID NOT KNOW HOW TO HANDLE THE RECALL, CONSUMER IS REQUESTING REIMBURSEMENT FOR PURCHASING TIRES AT ANOTHER DEALERSHIP. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729512August 30, 2000
TIRES
THE SUV WAS TOTALED OUT, AND MY HUSBAND WAS INJURED!( DOT NUMBER: VD TIRE SIZE: 235/75/R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#729604August 30, 2000
TIRES
TIRES DEVELOPED A LOUD ROAR. AIR PRESSURE VARIED FROM 32LBS. TO 18. VEHICLE DOES NOT FEEL AS STABLE AS OTHER EXPLORER THAT I HAVE HAD WITH DIFFERENT TYPE OF TIRES. CONWAY FORD SAYS THE TIRES WERE NOT MADE IN ILL. AND DO NOT NEED TO BE REPLACED. I FEEL THAT THESE TIRES ARE NOT SAFE AND AM AFAID TO DRIVE ON THEM.( DOT NUMBER: E4027477 TIRE SIZE: P235-75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869147August 30, 2000
TIRES:TREAD/BELT
PE20020; ORIGINAL EQUIPMENT ON A FORD EXPLORER 1999, P23575R15, E4 027477LEFT FRONT AND LEFT REAR TREAD APPEARED TO BE SEPARATING FROM TIRE. CONSUMER FELT UNSAFE WITH THESE TIRES. *AK THE TIRES ARE MADE IN CANADA. THE LEFT FRONT TIRE SHOWED GREATEST SEPARATION FOLLOWED BY LEFT REAR TIRE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554131August 29, 2000
TIRES
THE FIRESTONE WILDERNESS (P235/75R15) TIRES THAT ARE ON THE VEHICLE ARE EXPERIENCING BUMPS, TIRES ARE BEING DENIED RECALL REPLACEMENT AT THIS TIME, CONSUMER IS NOT SATISFIED WITH THE RECALL THAT IS CURRENTLY BEING ISSUED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729395August 29, 2000
TIRES
TIRE FAILED WHILE DRIVING. REPLACED WITH SPARE AND RETURNED TO HOUSTON FIRESTONE DEALER. DEALER RECOGNIZED THAT WAS A TREAD PROBLEM AND TIRE WAS NOT FIXABLE. WAS REPLACED WITH GENERAL BRAND NAME TIRE. AM WAITING ON REPLACEMENT OF OTHER 3 TIRES WHICH TO MY KNOWLEDGE HAVE BEEN RECALLED. TIRE WAS REAR LEFT TIRE.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729430August 29, 2000
TIRES
TOTALED OUT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#729447August 29, 2000
TIRES
THIS IS FOUTH FLAT TIRE SINCE PURCHASE. ALWAYS INVOLVED REAR TIRES,EVEN THOUGH TIRES HAVE BEEN ROTATED. THIS SIZE SHOULD BE RECALLED( DOT NUMBER: VNCU TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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