Ford Explorer Complaints (2003)

1,274 consumer complaints on file.

#10163687July 17, 2006
VISIBILITY:WINDSHIELD
THE CONSUMER'S 2003 FORD EXPLORER HAD A ROCK CHIP THE WINDSHIELD. A CRACK DEVELOPED FROM THE CHIP. *KB THE CRACK RAN THE ENTIRE LENGTH OF THE WINDSHIELD. THE CONSUMER BELIEVES THE WINDSHIELD ARE POORLY MANUFACTURED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162412July 14, 2006
POWER TRAIN:AXLE ASSEMBLY
2003 FORD EXPLORER REAR AXLE FAILURE AT 66,266 MILES. REAR END WAS GRINDING WHEN TAKING OFF FROM A STOP AND DURING A LEFT TURN. DEALER HAD TO REPLACE COMPLETE INTERIOR PARTS OF THE AXLE ASSEMBLY. REPLACED RING AND PINION GEARS, REPLACED BEARINGS DUE TO PITTING, REPLACED DIFFERENTIAL CLUTCH PACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162153July 11, 2006
SEATS:MID/REAR ASSEMBLY
THE REAR SEAT (CUSHION PORTION) WAS DISLODGED AND THREW THE PERSON SITTING IN THE SEAT WITH A SEAT BELT ON UP AGAINST THE BACK OF THE FRONT SEAT. THIS HAS HAPPENED ON SEVERAL OCCASIONS WITH SUDDEN STOPS. THE DEALER HAS LOOKED AT IT SEVERAL TIMES AND CAN FIND NO WAY TO ANCHOR THAT PORTION OF THE SEAT IN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161837July 7, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AT HOME THE REAR LIFT GATE WINDOW EXPLODED. DURING THE INCIDENT THE TEMPERATURE OUT DOORS WAS ABOUT 70F. LAST YEAR, THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO REPLACED THE GATES DEFECTIVE HINGES, ACCORDING TO RECALL # 04V442000 INSTRUCTIONS. THE CONTACT EXPRESSED CONCERN ABOUT THE INCIDENT BECAUSE IT COULD HAVE CAUSED A SERIOUS ACCIDENT. *AK THE CONSUMER WAS TOLD POOR QUALITY GLASS MAY HAVE USED TO PERFORM THE RECALL WORK. THE CONSUMER HAD THE WINDOW REPAIRED AT HIS EXPENSE, HOWEVER DAYS LATER HE HEARD A NOISE AND UPON INSPECTION, THE CONSUMER DISCOVERED THE INSIDE PANEL OF THE LIFTGATE WAS VERY LOOSE AND IT LOOKED AS THOUGH IT WAS ABOUT TO FALL OFF. UPDATED 08/02/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161827July 7, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY SUV HAS 86791 MILES ITS A 2003 AND THE TRANSMISSION WENT.. I WAS DRIVING DOWN THE HIGHWAY AND IT STOP SHIFTING AND THE OVERDRIVE LIGHT KEPT FLASHING. I HAD TO TAKE IT TO THE DEALER AND $1400.00 LATER ITS FIXED.. WITH THE FORD EXPLORER YOU CAN'T CHANGE OR CHECK THE TRANSMISSION FLUID IT'S IN A SEALED CANISTER.. ITS MOSTLY HIGHWAY DRIVING AND THE TRANSMISSION SHOULD NOT HAVE FAILED THIS SOON IN A VEHICLE....THIS IS A POOR DESIGN AND FORD WON'T EVEN FACE UP TO IT.. I ALSO FOUND OUT IT IS A PROBLEM NOT ONLY IN MY CAR BUT IN OTHERS.. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161530July 5, 2006
WHEELS:HUB
I WAS HAVING EXCESSIVE ROAD NOISE AND CAR WAS NOT HANDLING PROPERLY DUE TO A BAD DRIVER'S SIDE WHEEL HUB ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161208July 1, 2006
STRUCTURE:BODY:HOOD
EXPLORER LIMITED. SIX MONTHS INTO OWNING THIS CAR, BOUGHT AT APPROXIMATELY. 32,000 MILES, I NOTICED THERE WAS BUBBLING ON THE HOOD OF CAR. IT WAS ON THE FRONT OF THE HOOD ON BOTH SIDES ABOVE HEAD LAMPS AS WELL AS IN THE MIDDLE (POINT OF THE OF THE HOOD). EVEN THOUGH THIS IS A MANUFACTURERS DEFECT KENNY ROSS IN PITTSBURGH WILL NOT WORK WITH ME IN GETTING REPAIRED. ONE OF THEIR COLLISION MEN SAID I WAS OUT OF WARRANTY. I SPOKE TO THE MANAGER HE SAID IF IT IS UNDER WARRANTY NOT A PROBLEM. THEN THE HEAD GUY OF THE COLLISION DEPARTMENT SAID EVEN IF I HAD A WARRANTY THE HOOD WOULD HAVE BEEN COVERED ONLY UNDER THE 12 MONTHS, 12,000 MILES WARRANTY (???). JUST THE BASIC RUN AROUND AND THEY INSULT YOUR INTELLIGENCE. THE PAINT IS NOW CRACKING AND PEELING OFF. I NOTICED THE BUBBLING AT ABOUT 39,000+ MILES AND JUST REPORTED IT TO FORD MAY OF THIS 2006, ALTHOUGH I DID MENTION IT TO THE GUY THAT SOLD ME THE CAR A YEAR OR SO AGO. IN ADDITION I PURCHASED THE EXTENDED SERVICE PLAN FROM THIS SO CALLED DEALERSHIP THINKING I WAS GETTING AN EXTENDED WARRANTY, WHICH WAS IMPLIED, ONLY TO FIND OUT THAT THE EXTENDED WARRANTY AND THE EXTENDED SERVICE ARE TWO DIFFERENT THINGS. BUYER BEWARE BUT THEY SHOULD HAVE TO DISCLOSE THE DIFFERENCE. WHY WOULD I BUY AN ESP WHEN I CAN EXTEND THE WARRANTY FOR JUST ABOUT THE SAME PRICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161209July 1, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS, WHEELS
2003 EXPLORER LIMITED. RECENTLY HAD TO REPLACE MY TIRES. I REPLACED ALL FOUR TIRES AT A LOCAL SEARS. THE WHEELS THAT CAME WITH THE CAR WERE OPTIONAL EQUIPMENT THAT THE PREVIOUS OWNER MUST HAVE REQUESTED. 17" 5 SPOKE CHROME. AS SEARS WAS REMOVING WHEELS TWO OF THE 4 CENTER CAPS FELL APART AND COULD NOT BE USED AGAIN. AFTER THE TIRES WERE PLACED BACK ONTO MY CAR SEARS REP ASKED THAT I PUT ABOUT 20 MILES ON THE CAR AND BRING IT BACK JUST TO CHECK. ABOUT TWO DAYS LATER AS I WAS RETURNING TO SEARS I HEARD A RUBBING SOUND COMING FROM WHAT APPEARED TO BE THE LEFT FRONT. AS I PULLED INTO SEARS, THE GARAGE THE REP LISTENED AND SAID IT WAS COMING FROM LEFT REAR. AS A MECHANIC PLACED A KEY ON THE LUG NUTS ALL LUGS HAD WORKED THEMSELVES LOOSE AND HE ACTUALLY COULD TURN THEM WITH HIS HAND. I HAD TO PUT MY SPARE TIRE ON AS A REPLACEMENT. A COUPLE OF THE OTHER LUGS ON THE OTHER WHEELS WERE ABOUT A 1/4 TURN LOOSE. I REPORTED THIS TO KENNY ROSS ONLY TO GET NO REAL ANSWER FROM THEM JUST AS I DID WITH THE BUBBLING/PEELING PAINT ON MY HOOD. EVIDENTLY THEIR CORPORATE OFFICE TOLD THEM TO ALWAYS BLAME THEM BECAUSE THAT IS WHAT THEY SEEM TO ALWAYS DO IS BLAME THEIR CORPORATE OFF OFFICE AND THEIR HANDS ARE TIED, YOUR OUT OF WARRANTY, OR WARRANTY DOES NOT COVER. WHAT HAPPENED TO JUST HONESTLY WORKING WITH PEOPLE TO RESOLVE THE ISSUE. NO WONDER THEY ARE IN TROUBLE. ANYWAY ALL FOUR CHROME WHEELS ALSO HAD VISIBLE CRACKING AS WELL AND SEARS SAID THAT THE LUG HOLES ON THE WHEELS ARE SLIGHTLY OBLONG SO THAT IS WHY THE LUGS WORK LOOSE. I HAD TO PURCHASE ALUMINUM SPOKE WHEELS. THIS IS ON A 2003!! GO FIGURE. I ALSO TOLD THE KENNY ROSS REP THAT I SHOULD HAVE BOUGHT A TOYOTA OR GM. HIS REPLY WAS THIS HAPPENS ON ALL CARS. HAHA, WHAT A RESPONSE AND JUST WHAT YOU WANT TO HEAR. NO FORDS IN MY FUTURE AND I WILL UNLOAD THIS ONE AS SOON AS I CAN! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161178June 30, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY, SEATS:FRONT ASSEMBLY:POWER ADJUST, STRUCTURE:BODY:HATCHBACK/LIFTGATE
HELLO. I HAVE SEVERAL COMPLAINTS REGARDING MY 2003 FORD EXPLORER INCLUDING SEVERAL SAFETY ISSUES. THE FIRST COMPLAINT IS REGARDING THE DRIVER'S SEAT WHICH SHIFTS ROUTINELY ON ACCELERATION AND DE-ACCELERATION. THIS CONCERNS ME IF I GET INTO AN ACCIDENT AND THE SEAT MALFUNCTIONS. THE SECOND COMPLAINT IS REGARDING THE GEAR SHIFTER NOT GOING INTO PARK EASILY. I HAVE TO JIGGLE IT TO INTO PARK. I AM CONCERNED THAT THIS MIGHT NOT PROPERLY ENGAGE PARK AND MY VEHICLE MIGHT ROLL. THIRDLY, MY REAR LIFT GATE TRIM HAS HAD TO BE REPAIRED AT LEAST 3 TIMES. I AM CONCERNED THAT ALTHOUGH THE DEALERSHIP SAYS THERE IS NO SAFETY ISSUE, THERE POSSIBLY COULD BE DUE TO THE REAR LIFT GATE HINGES BEING RECALLED AND REPRESENTATIVE INFORMING ME THAT THE REASON THAT I CONTINUE TO HAVE A CRACK APPEARING IS DUE TO DESIGN FLAW. THIS CONCERNS ME B/C I FREQUENTLY UTILIZE THE LIFT GATE TO RETRIEVE GROCERIES AND OTHER ITEMS AND DO NOT WANT THE WINDOW TO FAIL AND FALL ON MY HEAD. THE REMAINDER CONCERNS ARE REGARDING THE FUNCTION OF MY VEHICLE. I HAVE HAD TO HAVE 3 OF THE WINDOW MOTORS REPLACED UNDER WARRANTY. THE TRANSMISSION HAS HAD TO BE FIXED TWICE (SHIFTING MODULE MALFUNCTION). FINALLY, THE FUEL GAUGE HAD TO BE REPAIRED DUE TO IMPROPER FUEL READINGS. I GUESS ALL THESE ITEMS COULD BE VERY PROBLEMATIC AS WELL B/C I COULD RUN OUT OF GAS AND BE STRANDED WITH MY CHILD, MY VEHICLE MIGHT NOT SHIFT PROPERLY LEAVING ME STRANDED. PLEASE DO NOT HESITATE TO CONTACT ME IF YOU HAVE QUESTIONS. PS. I WOULD ALSO LIKE TO ADD THAT AS I WAS COMPLETING THIS PROCESS I REMEMBERED THAT MY VEHICLE HAD A HIGH PITCHED WHINE THAT HAD TO BE REPAIRED. I DO NOT REMEMBER EXACTLY WHAT HAD TO BE REPAIRED BUT IT WAS COVERED UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160997June 28, 2006
ELECTRICAL SYSTEM:WIRING
ANTS HAVE EATEN INTO THE COMPUTER ON MY 1994 FORD EXPLORER LAST YEAR . THIS YEAR EVEN THOUGH I PUT OUT POISON ON THE GROUND AND SPRAYED THE MOTOR AND INSIDE OF BOTH VEHICLES THEY GOT INTO THE DASH OF MY 03 AND STARTED EATING THE (LOOMS) WHAT EVER THAT IS AND THE WIRING TO MY AIR BAGS. HAS ANYONE ELSE HAD THIS PROBLEM AND WHAT DID THEY DO TO STOP IT? WHAT ARE THEY MAKING THE WIRING OUT OF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160848June 27, 2006
STRUCTURE:BODY:HOOD
DT*: THE CONTACT STATED THAT THE VEHICLE'S PAINT LOOKED BUBBLY LIKE A BLISTER ON BOTH THE DRIVER AND PASSENGER SIDES OF THE HOOD. THE CORROSION WAS LOCATED ON THE SIDE OF THE HOOD CLOSEST TO THE HEAD LIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT IT WAS A MANUFACTURER'S DEFECT. THE MANUFACTURER DIRECTED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIR. THE DEALER REFUSED TO REPAIR THE DEFECT AT NO CHARGE BECAUSE THE VEHICLE'S WARRANTY HAD EXPIRED. THERE WAS A VAST AMOUNT OF INFORMATION ON THE MANUFACTURER'S WEBSITE REGARDING THE DEFECTIVE PAINT WHICH WAS OBSERVED BY THE CONTACT. THE VEHICLE WAS NOT INVOLVED IN A CRASH OR FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160698June 25, 2006
TIRES:SIDEWALL
GOODYEAR WRANGLER RT/S TIRES HAVE 1 TO 3 INCH SPLITS APPROX. 1 INCH FROM THE RIM, I HAVE THIS ON ALL 4 TIRES. THEY ARE ON A FORD EXPLORER SPORT TRAC 2003. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160495June 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2003 EXPLORER ENGINE STALLING AND SURGING WHEN DRIVING AND COMING TO A STOP. *TS ***NAR*** THE DEALER REPROGRAMMED THE PCM. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159076June 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD SEVERAL PROBLEMS WITH MY 2003 FORD EXPLORER TRANSMISSION. IT CLUNKS OUT OF GEAR WHEN LETTING OFF THE GAS GOING FROM SECOND TO FIRST GEAR. IT ALSO SEEMS TO DISENGAGE THE TRANSMISSION AT TIMES AS IT ACTS LIKE IT IS IN NEUTRAL GOING FROM FIRST TO SECOND ON OCCASION. I HAVE HAD IT IN FOR REPAIR SEVERAL TIMES. THE "SAID" THE REPLACED THE TRANSMISSION WITH ONE THAT WAS REBUILT, BUT IT ACTED THE SAME WAY. I HAVE TAKEN IT BACK AND WAS NOW TOLD THAT UNTIL IT ACTUALLY BREAKS, THEY WILL NOT WORK ON THE TRANSMISSION ANY LONGER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157068May 9, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR HATCHBACK WAS TAKEN TO FORD FOR A RECALL REGARDING THE HATCHBACK. PRIOR TO THAT, THERE WERE PROBLEMS WITH THE HATCHBACK, I.E. ACCIDENTALLY OPENING. NOW JUST BELOW THE REAR WINDOW OF THE HATCHBACK, IT IS CRACKING. SIMILAR TO MANY OWNERS LISTED ON THIS SITE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156995May 8, 2006
STRUCTURE:FRAME AND MEMBERS
DT*: THE CONTACT STATED WHILE DRIVING A RATTLING NOISE WAS HEARD. THIS OCCURRED AT VARIOUS SPEEDS. UPON INSPECTION, A FRACTURE WAS OBSERVED ON THE FRAME OF THE REAR DRIVER'S SIDE . THE FRACTURE BECAME LARGER OVER TIME. THE DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE FRACTURE, BUT RECOMMENDED REMOVING THE BOLTS, AND ADDING A METAL PATCH TO THE FRAME. UPDATED 06/07/2006. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156776May 4, 2006
WHEELS:RIM
DT*: THE CONTACT STATED THE CHROME ON THE RIMS IS CRACKING. THIS HAS OCCURRED ON ALL FOUR RIMS AND IS DUE TO THE ALUMINUM UNDERNEATH CORRODING CAUSING THE CHROME TO CRACK. THE CONTACT HAS ALERTED NUMEROUS DEALERSHIPS AND NONE OF WHICH HAS SEEN THIS PROBLEM. THE MANUFACTURER WAS ALERTED AND EXPLAINED THERE IS NOTHING THEY CAN DO. HOWEVER, THE CONTACT REQUESTED TO SPEAK WITH A MANAGER AND WAITING FOR A RETURN CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156539May 1, 2006
CHILD SEAT:HARNESS:STRAP/WEBBING
I WAS FOLLOWING UP ON THE DEATH OF A 1 MONTH THAT WAS EJECTED FROM A COSCO CHILD SEAT IN A MOTOR VEHICLE TRAIN ACCIDENT. WHILE FOLLOWING UP ON THE DEATH, I WAS LOOKING AT PHOTOGRAPHS OF THE VEHICLE FROM THE INVESTIGATING AGENCY. I NOTICED THERE WERE NO PHOTOGRAPHS OF THE CAR SEAT OR THE PASSENGER SIDE OF THE VEHICLE WHERE THE TRAIN HAD STRUCK THE VEHICLE. I WENT TO THE IMPOUND LOT WHERE THE VEHICLE WAS STORED AND MET THE FATHER OF THE DECEASED CHILD. HE WAS COLLECTING PROPERTY FROM THE INSIDE OF THE VEHICLE. HE SHOWED ME A STROLLER AND THE CAR SEAT. THE STROLLER HAD BEEN EJECTED FROM THE VEHICLE AND WAS DAMAGED AND THE CAR SEAT WAS STILL INSIDE THE VEHICLE. THIS CAR SEAT AND STROLLER ARE SOLD AS A SET FROM K-MART AND HAD BEEN PURCHASED IN NOVEMBER OF 2005 IN HUTCHINSON KANSAS. UPON LOOKING AT THE CAR SEAT WHICH WAS REAR FACING IN THE VEHICLE AND STILL STRAPPED IN THE VEHICLE BY THE SEAT BELT. I WAS INFORMED BY THE CAPTAIN OF THE SHERIFF'S DEPARTMENT THAT ONE OF THEIR OFFICERS TRAINED TO INSTALL CHILD SAFETY SEATS SAID THE SEAT WAS NOT INSTALLED PROPERLY. MY CONCERN OF THE ACCIDENT WAS THAT THE STRAP THAT WOULD HAVE GONE OVER THE RIGHT SHOULDER OF THE CHILD WAS COMPLETELY UNDONE FROM THE LATCH ON THE BACK OF THE CHILD SAFETY SEAT. THE STRAP ON THE LEFT SHOULDER WAS ALMOST COMPLETELY UNDONE AND I PHOTOGRAPHED THE ROUTING OF THE STRAP BEFORE REMOVING THE SEAT FROM THE VEHICLE. THE OWNER OF THE SEAT GAVE ME THE FOLLOWING INFORMATION OFF OF THE SEAT. MODEL # 22-300-SWB; 11/10/04 GBIB. REG NO PA-25334(CN) PERMIT # 1780-333 DOREL JUVENILE GROUP INC. FROM THE IMPACT OF THE TRAIN TO THE PASSENGER SIDE REAR 1/4 PANEL OF THE 20-03 EXPLORER, THE CHILD WAS EJECTED FROM THE CHILD SEAT AND DIED 3 HRS LATER FROM HEAD INJURIES. FROM THE INVESTIGATION, I BELIEVE THERE MAY BE A PROBLEM WITH THE LATCHING AND HOLDING ABILITY ON THE BACK OF THE CHILD SAFETY SEAT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10156035April 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
EXCESSIVE ENGINE COOLING FAN NOISE UPON MORNING FIRST USE. IF YOU LET THE CAR SIT OVERNIGHT AND THEN STARTUP THE CAR, BACK UP OUT OF THE DRIVEWAY, AND ACCELERATE NORMALLY DOWN THE RESIDENTIAL STREET, THE COOLING FAN SOUNDS LIKE AN AIRPLANE PROPELLER CHOPPING THE AIR. THE PERFORMANCE OF THE VEHICLE (A V8) SEEMS SLUGGISH AS THE ENGINE FIGHTS TO SPIN THE FAN AT EVERY INCREASING ENGINE RPM. THE NOISE IS EXCESSIVE AND UNNERVING. ONCE YOU COME TO A STOP SIGN AND THE ENGINE SLOWS TO IDLE, THE FAN RESUMES NORMAL OPERATING MODE AND NO LONGER SPINS AT ENGINE RPM SPEEDS. THIS IS A VERY REPEATABLE EVENT. 3 OUT 5 MORNINGS I HAVE TO DEAL WITH THIS. FORD MOTOR CUSTOMER SERVICE SAYS THEY CANNOT DO ANYTHING UNTIL THE DEALER IDENTIFIES THE PROBLEM. THE CAR HAS BEEN AT THE DEALER FOR SEVERAL DAYS AND THEY ARE UNABLE TO EXPERIENCE THE PROBLEM. THERE IS ONLY ONE THING THAT CAN BE WRONG HERE IS THE FAN CLUTCH. BUT UNTIL THE PROBLEM STAYS BROKEN, AND IT WONT AS IT GOES AWAY ONCE YOU GO TO IDLE, THEY WILL NOT REPAIR THE PROBLEM UNDER WARRANTY. MY CONCERN IS MULTIFOLD. I AM CONCERNED FOR THE SAFETY OF OTHERS AS IT IS UNNATURAL FOR THE COOLING FAN TO BE SPINNING AT ENGINE RPM. IF THE FAN WERE TO DISINTEGRATE, WHO WILL BE IN THE WAY OF THE HIGH SPEED FRAGMENTS? I AM CONCERNED ABOUT THE DAMAGE THAT WOULD OCCUR TO THE VEHICLE IF THE FAN WERE TO LET LOOSE. I AM CONCERNED THAT THE FAN'S LIFE IS BEING REDUCED AND WILL SUFFER PREMATURE FAILURE. THE DEALER REFUSES TO REVIEW TSB 17163 -- EXCESSIVE ENGINE COOLING FAN NOISE. *TT (NHTSA ID #10004057) UNTIL THEY EXPERIENCE THE PROBLEM. THE DEALER SEEMS TO BE UNCOOPERATIVE AND CHOOSES TO IGNORE THE CUSTOMER'S COMPLAINT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155422April 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 EXPLORER - TRANSMISSION GOES INTO *NEUTRAL* WHEN ACCELERATING BETWEEN 2ND AND 3RD AND/OR 3RD AND 4TH. A SOLENOID BODY HAS BEEN REPLACED 4 TIMES AT DECREASING MILEAGE INTERVALS. NOW FAILING FOR 5TH TIME WITH 2,000 MILES SINCE LAST *FIX*. FAILURE HAS OCCURRED WHILE ATTEMPTING TO MERGE WITH FREEWAY TRAFFIC. PURSUING BBB ARBITRATION FOR REPURCHASE AS FORD IS UNABLE TO REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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