Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#729267August 27, 2000
TIRES
APOLOGIES IF THIS IS NOT THE PLACE TO SUBMIT THIS. FIRESTONE DOES NOT RESPOND. MY 16" TIRES ARE FROM THE DECATUR PLANT. WHY ARE ONLY THE 15" BEING RECALLED? SAME PLANT, SAME TIME, SAME TIRES. I AM FEARFUL OF DRIVING MY CHILDREN IN THIS CAR. PLEASE FORCE FIRESTONE TO REPLACE ALL DEADLY TIRES.( DOT NUMBER: VDCU TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729153August 26, 2000
TIRES
DRIVING DOWN ROAD AT POSTED SPEED LIMIT, WHEN THE BACK TIRE BLEW OUT CAUSING ME TO GO INTO THE CENTER MEDIAN CAUSING DAMAGE TO THE REAR OF MY VEHICLE( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#729158August 26, 2000
TIRES
WE REPLACED THE FIRESTONE TIRES BECAUSE MY WIFE WAS NOT COMFORTABLE RIDING ON THEM EVEN THOUGH THEY WERE NOT RECALLED..AFTER REPLACING THE TIRES, THE GOODYEAR SERVICE MANAGER NOTICED THE TREAD SEPARATING FROM THE TIRES AND BROUGHT IT TO MY ATTENTION..I TOOK THE TIRES TO A FIRESTONE DEALER AND WAS TOLD BY THE MGR. HE COULD DO NOTHING. HAVE CALLED FIRESTONE BUT HAVE NOT RECEIVED A REPLY..WE HOPE THE RECALL IS EXTENDED BCAUSE THERE A MUCH BROADER PROBLEM THAN THEY ARE STATING..THANK YOU, RICHARD POWELL( DOT NUMBER: 8XHL TIRE SIZE: P235/R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729138August 26, 2000
TIRES
WHAT MAKE THEY THINK THE 16" IS SAFE THAN THE 15" TIRES, I AM DRIVING IN FEAR, I DEMAND A REPLACEMENT WITH A DIFFERENT BRAND.( DOT NUMBER: TIRE SIZE: 255X16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728991August 25, 2000
TIRES
SENT AN E-MAIL TO FOR SAYING THAT MY TIRES HAD TURNED GREEN AROUND THE( DOT NUMBER: VNCU TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728993August 25, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ORIGINAL ENGIN REPLACED @10,000 MI. NEW ENGINE MAKING SAME KNOCKING NOISE @ 3000 MI.DEALER SAYS THIS IS NORMAL. I DON'T THINK SO. NOLA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729039August 25, 2000
TIRES
ON 12/6/99 ABOUT 10PM, AS I ENTERED CURVE OF RAMP INTO I-75 SOUTH THE RIGHT-REAR TIRE FAILED. THE DAMAGE WAS ON THE SIDEWALL NEAR THE TREAD/RUNNING SURFACE. A GASH EXTENDING ABOUT 1/3 THE CIRCUMFERENCE OF THE TIRE WAS CREATED. ALTHOUGH MY TIRES ARE NOT FROM THE DECATUR PLANT, I RECOGNIZED THE SAME OR SIMILAR FAILURE FEATURES AS SHOWN ON TELEVISION RECENTLY. MY TIRES START WITH 8XHL. AT THAT TIME THE FAILED TIRE WAS REPLACED UNDER MY NEW VEHICLE TIRE WARRANTY. RECENTLY, REPLACEMNET OF OTHERS WAS DENIED ON THE BASIS THAT THESE TIRES ARE NOT COVERED BY THE ACTUAL RECALL AT THIS TIME. I AM CERTAIN THAT THESE TIRES ARE ALSO UNSAFE.( DOT NUMBER: 8XHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868766August 25, 2000
SUSPENSION, TIRES
CONSUMER HAS GONE THROUGH THE BOARD FROM THE LEMON LAW TO TRY & CONFIRM THERE IS A PROBLEM WITH THE STABILITY OF THE VEHICLE. BOARD DISAGREED WITH THE CONSUMER. WHEN TRAVELING 65-70MPH, CONSUMER STATED THAT IT WAS VERY HARD TO MAINTAIN CONTROL OF VEHICLE. SERVICEMAN FROM DEALERSHIP TEST DROVE VEHICLE & FOUND THAT THERE COULD BE A PROBLEM, BUT DIDN'T CONFIRM IT. THEY WERE REFUSING TO GIVE MONEY BACK FOR THE UNWANTED VEHICLE. CONSUMER SAID IT WAS SWAYING & WONDERED WHEN GOING AROUND CURVES. *AK PROBLEM COULD ALSO BE RELATED TO FAULTY FIRESTONE WILDERNESS 16" TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728907August 24, 2000
TIRES
3/10, ONE MONTH AFTER PURCHASE. DRIVING HEARD LOUD BANG, LOOKED TO MY BACK RIGHT AND SAW DEBRI FLYING IN THE AIR. THE TRUCK BEGAN TO SHAKE, I PULLED OVER AND MY TIRE WAS TOTALLY FLAT. , IT EXPLODED. 7/4 DRIVING ABOUT 40, HEARD LOUD BANG FROM FRONT OF CAR, CAR BEGAN TO SHAKE UNCONTROLLABLY. MANGED TO PULL OVER TO SIDE AND TIRE WAS TOTALY FLAT( DOT NUMBER: VNCU1PX409 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728957August 24, 2000
TIRES
JUST WANTED TO LET NTSB KNOW OF ANOTHER FAILURE AND GET ON RECORD. COOL WEATHER, NOT SPEEDING. FIRRESTONE REFUSED TO HONOR THE WARRENTY. THNX JIM( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728868August 24, 2000
SUSPENSION
QUESTION THE SAFETY OF THE VEHICLE - VEHICLE TURNED OVER DURING A RIGHT-HAND TURN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#728749August 23, 2000
TIRES
WE PURCHASED A 2000 FORD EXPLORER IN FEB OF 2000, WE HAD AN ACCIDENT WHERE THE VEHICLE SLID OF OF THE ROAD AND THEN ROLLED. WE WERE DRIVING UNDER THE POSTED SPPED LIMIT AND NO OTHER CARS WERE INVOLVED. IT WAS RAINING AND WET AND WE HYDROPLANED OF THE ROAD. UNFORTUNATELY I ONLY HAVE MINIMAL INFORMATION ON THE VEHICAL BECAUSE IT WAS TOTALED SOON AFTER IT WAS PURCHASED. THE INFORMATION THAT I HAVE PROVIDED IS FROM THE ACCIDENT REPORT AND MEMORY AS ALL PAPER-WORK ETC.. WAS STILL IN THE CAR AND SUBSEQUENLY LOST IN THE ACCIDENT. I HAVE BEEN TRYING TO FIND OUT IF THE CAR WAS EQUIPED WITH THE FIRESTONE TIRES THAT ARE BEING RECALLED - AS THAT MAY HAVE ATTRIBUTED TO THE SERVERITY OF THE ACCIDENT. I KNOW THAT WHEN I WENT BACK TO SIGN THE EXPLORER OVER TO THE INSURANCE COMPANY THE TIRES WERE SERVERLY DAMAGED. I BROKE MY COLLAR BONE AND MY EXPECTANT WIFE ONLY HAD MINOR SCRAPS (THE BABY TURNED OUT FINE). ANY INFORMATION THAT YOU COULD PROVIDE TO ME WOULD BE GREATLY APPEVIATED AS I AM GETTING TIERED OF GETTING NO WHERE. THANK YOU. JASON KOCH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#728805August 23, 2000
TIRES
DRIVER WENT ONTO SHOULDER THEN BACK ONTO PAVEMENT, LOST CONTROL, TIRES DEBEADED AND VEHICLE ROLLED OVER. NO AIR BAG DEPLOYMENT. DEATH OF BELTED PASSENGER.( DOT NUMBER: TIRE SIZE: 235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#868435August 23, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: TIRE ON THE REAR PASSENGER'S SIDE BUBBLED AND SPLIT. TIRE SIZE P25570R16, ORIGINAL TIRE EQUIPMENT. TIRE WAS TAKEN TO A TIRE DEALERSHIP. TIRE WAS REPLACED WITH A NEW WILDERNESS TIRE AT OWNER'S EXPENSE. OWNER HAS REPLACED ALL TIRES WITH KELLY TIRES. PLEASE PROVIDE ANY FURTHER INFORMATION AND DOT# IF POSSIBLE.*AK FIRESTONE WILDERNESS AT P255/70/R16 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553930August 22, 2000
TIRES
CONSUMER IS CONCERNED THAT THE RECALL 00T005 OF THE FIRESTONE WILDERNESS AT TIRE ONLY COVERS THE FIRESTONE 15 INCH TIRE AND NOT THE 16 INCH TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001842August 22, 2000
TIRES
HEARD A LOUD SOUND THAT SOUNDED LIKE AN EXPLOSION, THEN FELT WHEEL LOSING CONTROL AND ABOUT TO GO OVER THE RAMP, VEHICLE HARD TO CONTROL, STOPPED JUST IN TIME , TIRE ON THE DRIVER SIDE EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728647August 22, 2000
TIRES
NO SUMMARY( DOT NUMBER: VDCU1PX TIRE SIZE: 255-70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728684August 22, 2000
TIRES
TIRE BLEW OUT AT HIGH SPEED, EXPLOSIVE DECOMPRESSION. WAS NOT IN HEAT CLIMATE, HAPPENED ONLY 3 MINUTES AFTER LEAVING HOME.. TIRE WAS PROPERLY INFLATED.. BOTH FORD AND FIRESTONE HAVE BLOWN ME OFF.. MADE ME PAY FULL PRICE FOR A REPLACEMENT TIRE AND DISCARDED THE DEFECTIVE TIRE. REPEATED CALLS TO BOTH COMPANIES HAVE FALLEN ON DEAF EARS.. I BELIEVE THIS TIRE SIZE IS ALSO AS DEFECTIVE AS THE 235'S ALREADY RECALLED AND SHOULD BE ALSO INCLUDED IN THE RECALL. AT MINIMUM I THINK I SHOULD BE REEMBURSED FOR THE NEW TIRE I WAS FORCED TO PURCHASE.( DOT NUMBER: TIRE SIZE: 255/70 R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868307August 22, 2000
TIRES:TREAD/BELT
WHILE DRIVING, FIRESTONE WILDERNESS AT TIRE P255/70R16 EXPERIENCED BLOWOUT DUE TO TREAD SEPARATION, CONSUMER WAS CHARGED FOR REPLACEMENT EVEN THOUGH VEHICLE ONLY HAD 9450 MILES ON IT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553902August 21, 2000
STEERING:RACK AND PINION:RACK, STEERING
DRIVERS SIDE STEERING RACK LEAKING HEAVILY. NLM CONSUMER STATES WHEN DRIVING EXPERIENCING STABILITY PROBLEMS, CONSUMER STATES DOES NOT FEEL LIKE SHE HAS GOOD CONTACT WITH THE ROAD, WHEN CONSUMER APPLIED THE BRAKES TO AVOID HITTING A CAT, WHILE TRAVELING AT 35 MPH THE VEHICLE FISHTAILED FOR SEVERAL MOMENTS CONSUMER ALSO REPLACED ALL FOUR TIRES FOR SAFETY PRECAUTION EVEN THOUGH TIRES WERE NOT INCLUDED IN THE RECALL AND IS REQUESTING REIMBURSEMENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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