Ford Explorer Complaints (2001)

730 consumer complaints on file.

#10596257June 4, 2014
SUSPENSION
FORD EXPLORERS MANUFACTURED IN 2001 WERE EQUIPPED WITH DEFECTIVE ENGINEERED BODY TO FRAME BUSHINGS WHICH HAVE COMPLETELY DETERIORATE AND JUST AS EASILY CRUMBLED IN YOUR HAND, NOW, BUT BEGIN DETERIORATING ONLY A FEW SHORT YEARS FROM WHEN NEW. FORD STOPPED USING THIS STYLE MANUFACTURED MOUNT BUSHINGS AFTER THESE FEW MANUFACTURING YEARS BECAUSE THEY KNEW THEY WERE DEFECTIVE. I'VE SPOKEN TO MANY EXPLORER OWNERS WHO HAVE THIS EXACT SAME PROBLEM , AND THOSE I ASK TO LOOK UNDER THEIR VEHICLES, WHICH ARE NOT A VISIBLE DEFECT UNLESS UNDER THE CAR AND HANDS-ON INSPECTION, ALSO FOUND THIS PROBLEM. MY VEHICLE IS IN LIKE-NEW CONDITION OTHERWISE AND HAS ALWAYS BEEN GARAGED IN THE STATE OF FLORIDA. THESE BODY TO MOUNT BUSHINGS, WHEN DETERIORATED CAUSE SERIOUS SAFETY PROBLEMS TO EXPLORER DRIVERS AND ALL OTHERS DRIVING IN OTHER VEHICLES, DUE TO UNEXPECTED SWAYING AND OR BOUNCING POSSIBLY CAUSING THE VEHICLE TO CRASH AND CAUSE SERIOUS INJURY TO ANYONE DRIVING NEAR THE EXPLORERS. I BELIEVE, AND AM SURE, THAT THE MATERIAL MIX OF THE RUBBER/SILICONE BUSHINGS WAS COMPROMISED DURING MANUFACTURING AND THESE VEHICLES SHOULD IMMEDIATELY RECALLED TO REPLACE THESE BUSHINGS WHICH SHOULD LAST THE LIFETIME OF THE VEHICLE. CARS 40 PLUS YEARS OLD HAVE BODY TO FRAME BUSHINGS STILL IN GOOD CONDITION. FOR THESE BUSHINGS TO START DETERIORATING AFTER ONLY A FEW YEARS AND BEING COMPLETELY USELESS AT THIS AGE AND CONDITION OF VEHICLE IS UNHEARD OF. NOW IS THE TIME TO MAKE SURE ALL EXPLORER SPORT OWNERS IN THE 2001 PLUS OR MINUS VICINITY BE NOTIFIED BY FORD OF THIS DEFECT. PLEASE LOOK UNDER ANY EXPLORER SPORT MADE IN 2001 , AND YOU CAN CONFIRM MY FINDINGS. ALSO, HAVE A PRIVATE ENGINEER TEST THE BUSHING RUBBER/SILICONE MATERIALS USED IN THIS YEAR RANGE, AND I ASSURE YOU THEY WILL BACK MY CLAIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594100May 26, 2014
SUSPENSION, STRUCTURE:BODY
VEHICLE BODY MOUNTS HAVE DRIED OUT AND CRUMBLES WHEN TOUCHED. THIS DETERIORATION CAUSES THE BODY TO RIDE ON TOP OF THE FRAME WHICH COULD EVENTUALLY RESULT IN OTHER VEHICLE DAMAGE AND POSSIBLE SAFETY ISSUES. APPEARS THE PRODUCT WAS MADE OF SUBSTANDARD MATERIAL AND HAS BEEN WORN OUT FOR QUITE A FEW YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586639May 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT WHILE REVERSING INTO A PARKING SPACE, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 26,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586289May 3, 2014
VEHICLE SPEED CONTROL
MY WIFE WAS DRIVING ON A RESIDENTIAL ROAD AROUND 30 MPH WHEN SHE ATTEMPTED TO BRAKE. SHE WAS UNABLE TO STOP THE VEHICLE BY BRAKING. SHE SAID THE TRUCK WAS BUCKING WILDLY AS THOUGH IT WAS ATTEMPTING TO MAINTAIN IT'S 30 MPH SPEED. SHE PUT IT IN NEUTRAL AND PULLED OVER YET THE TRUCK CONTINUED TO IDLE AS THOUGH IT WERE DRIVING 30 MILES PER HOUR. SHE TURNED THE VEHICLE OFF. I ARRIVED 15 MINUTES LATER AND WITHOUT TOUCHING THE GAS PEDAL TURNED THE VEHICLE ON AND IT IMMEDIATELY REV'D AS SHE DESCRIBED SO I SHUT IT OFF. I THEN PUMPED THE GAS PEDAL (WITH THE TRUCK IN THE OFF POSITION) ASSUMING IT MAY BE STUCK THEN RESTARTED THE VEHICLE. IT STARTED AND SUBSEQUENTLY DROVE NORMALLY. I TOOK IT TO MY MECHANIC AND HE DISCOVERED NOTHING. NOTHING IN THE COMPUTER HISTORY AND NOTHING WRONG WITH THE SPEED SYSTEM (PEDAL, CABLE, THROTTLE, THROTTLE BODY...) I DID SOME RESEARCH ON-LINE AND DISCOVERED AN NHTSA REPORT (NHTSA ACTION NUMBER : PE05037) OF A POSSIBLE BAD SPEED CONTROL CABLE FOR THIS VEHICLE WHERE THE TEFLON COVER COULD COMES OFF AND BIND AT THE GAS PEDAL HOLDING THE PEDAL OPEN AND UNABLE TO RETRACT. WE ATTEMPTED TO LOCATE THE REPLACEMENT CABLE ONLY TO FIND THAT FORD NO LONGER MAKES THE ORIGINAL OR THE REPLACEMENT WHICH WE FIND UTTERLY UNBELIEVABLE. NO MORE EXIST ANYWHERE IN THE US. I CAN FIND PARTS FOR MY 1992 FORD MUSTANG EASIER. NOT SURE WHY THEY STOPPED MAKING THE CABLE WHICH MAKES THIS MORE INTERESTING. MY NEXT STEP IS TO HAVE MY MECHANIC REMOVE THE CABLE TO SEE IF THERE IS A TEFLON BUILD UP NEAR THE GAS PEDAL. NOTE: WE HAVE NO CLEAR PROOF THAT THE CABLE IS THE ISSUE YET AT THIS POINT THE FACT THAT IT CLEARED WHEN I PUMPED THE GAS PEDAL WITH THE VEHICLE IN THE OFF POSITION LEAVES SUSPICION THAT THIS COULD BE THE SAME ISSUE NOTED IN THE NHTSA PE05037 REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584045April 21, 2014
POWER TRAIN
FOR THE SECOND TIME, THE VEHICLE'S TRANSMISSION FAILED, LEAVING THE VEHICLE COMPLETELY POWERLESS WHILE DRIVING. THE TRANSMISSION ALSO FAILED AT APPROXIMATELY 70,000 MILES IN 2006, AGAIN WHILE DRIVING THE VEHICLE IN TRAFFIC. IN BOTH CASES, I, AS THE DRIVER, WAS NEARLY INVOLVED IN ACCIDENTS WITH OTHER VEHICLES BECAUSE OF THE COMPLETE LOSS OF THE TRANSMISSION POWER TRAIN. THE VEHICLE ALSO GAVE NO WARNING OF THE FAILURE PRIOR TO THESE EVENTS. IT IS MY UNDERSTANDING THAT THIS HAS BEEN A LONG-STANDING DESIGN DEFECT WITH FORD EXPLORERS, WITH A HIGH NUMBER OF VEHICLES FROM THE EARLY 2000S SUFFERING SIMILAR TRANSMISSION FAILURES. THIS IS BOTH DANGEROUS AND, I BELIEVE, A DEFECT THAT COULD CAUSE INJURY AND/OR DEATH.. I ALSO WISH TO ADD THAT THIS VEHICLE, WHICH IS 4 WHEEL DRIVE AND INCLUDES A FACTORY INSTALLED TOWING PACKAGE, HAS ONLY OCCASIONALLY BEEN USED FOR TOWING A BOAT (2X PER YEAR) AND IS SELDOM USED IN ITS 4 WHEEL DRIVE CAPACITY (ONLY ON SNOW COVERED ROADS 2-3 TIMES PER YEAR). THE VEHICLE HAS BEEN WELL MAINTAINED. THE COST OF THE REPAIRS IN EACH CASE WAS OVER $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568035March 9, 2014
SERVICE BRAKES, STEERING
MY PURCHASED NEW $30,000 2001 FORD 2 DOOR EXPLORER SPORT DIES OFTEN CAUSING NO BRAKES OR STEERING. IN 2001, IT DIED AND ROLLED OVER WITH NO STEERING OR BRAKES WHEN MY WIFE WAS DRIVING HOME, LEAVING HER STRANDED UPSIDE DOWN. FORD WOULD NOT RESPOND AND LOCAL DEALERS WOULD NOT OR COULD NOT SOLVE THE PROBLEM. IT STILL DIES AND ALL RECALLS WERE PRESUMABLY DONE, INCLUDING THE FIRESTONE TIRES WHICH WERE THE BEST PART OF THE VEHICLE. NUMEROUS LETTERS TO FORD WERE NEVER ACKNOWLEDGED. I WOULD LIKE TO HAVE A REFUND ON THIS VEHICLE. CAN YOU HELP ME? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10565495February 23, 2014
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
AS WITH SO MANY EXPLORERS I HAVE READ ABOUT, MY O/D LIGHT COMES ON AND FLASHES. I LOSE ALL POWER DURING INITIAL ACCELERATION AND THEN THE TRUCK SHOOTS OFF LIKE A ROCKET. IF I TURN THE IGNITION OFF, THE LIGHT RESETS AND THE VEHICLE IS OK FOR A WHILE UNTIL THE LIGHT AS WITH SO MANY EXPLORERS I HAVE READ ABOUT, MY O/D LIGHT COMES ON AND FLASHES. I LOSE ALL POWER DURING INITIAL ACCELERATION AND THEN THE TRUCK SHOOTS OFF LIKE A ROCKET. IF I TURN THE IGNITION OFF, THE LIGHT RESETS AND THE VEHICLE IS OK FOR A WHILE UNTIL THE LIGHT COMES ON AGAIN. I HAD THE CODES READ AND IT CAME UP A SOLENOID PROBLEM. I HAD THEM REPLACED AND TEN MILES FROM THE LOT, THE LIGHT CAME ON AGAIN. I HAVE READ THAT THIS IS A KNOWN ISSUE FROM FORD, BUT THEY HAVE YET TO ACT ON THIS ISSUE. COMES ON AGAIN. I HAD THE CODES READ AND IT CAME UP A SOLENOID PROBLEM. I HAD THEM REPLACED AND TEN MILES FROM THE LOT, THE LIGHT CAME ON AGAIN. I HAVE READ THAT THIS IS A KNOWN ISSUE FROM FORD, BUT THEY HAVE YET TO ACT ON THIS ISSUE. I TOOK IT TO THE FORD SHOP AND THEY TOLD ME THAT THEY HAVE FIXED SEVERAL AND THEY GO RIGHT BACK OUT IT WAS A WASTE OF MY TIME.. DOES SOMEONE HAVE TO GET KILLED BEFORE U ALL FIX THIS IF U TRY TO TAKE OFF AND IT SLIPS AND WILL NOT GO U CAN AND WILL GET HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556466December 18, 2013
ELECTRICAL SYSTEM, ENGINE
ON SUNDAY THE NIGHT BEFORE THE INCIDENT THE VEHICLE WAS USED THAT DAY. IN THE AFTERNOON AROUND 3 PM IT WAS TAKEN TO GET GASSED UP FOR THE WORK WEEK. THE NEXT MORNING WAS CHILLY AND IT WAS STARTED TO WARM THE VEHICLE UP. HOWEVER, THE VEHICLE DIDN'T START AT ALL. THE DASH LIGHTS, INTERIOR-EXTERIOR LIGHTS ALL HAVE POWER TO INCLUDE POWER LOCKS AND WINDOWS. THE BATTERY TESTED GOOD, THE STARTER AND SOLENOID TESTED GOOD. THE WIRE TO THE SOLENOID FROM THE BATTERY HAS POWER. THE VEHICLE HAD NOT SHOWN SIGNS OF FAULTY STARTING. TWO TO 3 TIMES BEFORE THIS INCIDENT NONE OF THE LIGHTS WOULD WORK BUT THEN MIRACULOUSLY WORK AGAIN. WHEN THE LIGHTS WOULD WORK I'M MEAN THE HEADLIGHTS, LEFT AND RIGHT TURN SIGNAL, ETC. IT SEEMED THE ONE WAY TO GET THEM TO WORK AGAIN WOULD BE TO ADJUST THE STEERING WHEEL BUT THAT DIDN'T ALWAYS WORK. WHY IS THIS VEHICLE NOT STARTING WHEN THE DAY BEFORE IS WAS WORKING JUST FINE AND HAD NOT GIVEN ANY SIGNS OF FAILURE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552446November 15, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
I WAS DRIVING AND I SAW AND SMELT SMOKE. I IMMEDIATELY COULD TELL WHERE IT WAS COMING FROM BECAUSE I SAW THE SMOKE COMING OUT OF THE HAZARD LIGHT ON TOP OF MY STEERING WHEEL, IT THEN TURNED INTO A FLAME,IT WAS INSIDE OF THE STEERING WHEEL. I PULLED OFF TO THE SIDE OF THE ROAD BECAUSE FORTUNATELY I HAD WATER WITH ME AND I POURED A LITTLE BIT OF WATER ON THE FLAMES THAT WERE COMING OUT OF WHERE THE HAZARD LIGHT IS. THIS HAS HAPPENED 2 TIMES,WITH THE FINAL RESULT BEING 2 FIRES. IT HAPPENED A 3RD TIME WITH JUST SMOKE. I NO LONGER HAVE THE ABILITY TO USE MY WINDSHIELD WIPERS AND SOME OF MY INTERIOR LIGHTS NO LONGER WORK. I DON'T KNOW IF THIS HAS CAUSED OTHER PROBLEMS IE...MY CHECK ENGINE LIGHT BEING ON AS WELL AS MY CRUISE CONTROL WORKING WHEN IT WANTS TO AND OTHER TIMES NOT WORKING AT ALL PLUS THE BUTTONS ON THE INNER SIDE OF THE STEERING WHEEL BEING HOT TO THE TOUCH! I'M TERRIFIED TO DRIVE MY OWN CAR! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10551420November 7, 2013
POWER TRAIN
THIS HAS OCCURRED MULTIPLE TIMES SINCE I'VE HAD THE VEHICLE. I KNOW ENOUGH ABOUT VEHICLES TO KNOW THIS IS NOT NORMAL IN THE EARLY YEARS OF 125,000 MILES AND ROUTINE MAINTENANCE. WHEN I ACCELERATE FROM A STOPPED POSITION THE RPM'S GO UP TO ABOUT 3,000 OR SO BUT THE VEHICLE DOES NOT ACCELERATE. THE O/D LIGHT WILL FLASH AND THE VEHICLE, WHEN IT DOES ACCELERATE, IS "SLUGGISH". WHEN I PULL OVER AND TURN OFF THE VEHICLE, THEN TURN IT BACK ON, IT SEEMS TO RESET THE LIGHT SO THAT IT IS NO LONGER ILLUMINATED BUT EVENTUALLY THE ISSUE WITH THE LACK OF ACCELERATION COMES BACK WITHIN THE NEXT FEW MILES AND USUALLY IS A PROBLEM BETWEEN 1ST AND 2ND GEAR. IT HAPPENS LIKE CLOCK WORK WHEN I LEAVE A DRIVEWAY AND ENTER TRAFFIC WHICH PUTS ME IN FEAR OF BEING HIT BY AN ONCOMING VEHICLE. THIS IS DEFINITELY A POTENTIAL HAZARD AND IN AN ATTEMPT TO DIAGNOSE THE PROBLEM I HAVE COME ACROSS MULTIPLE ENTRIES ON "BLOGS" WITH SIMILAR SYMPTOMS THAT USUALLY BEGIN AROUND 120,000-150,000 MILES. IN MY OPINION, THE ISSUE CAUSING THE PROBLEM, AND THE POTENTIAL RISK TO MY LIFE AND OTHERS, SHOULD HAVE BEEN RECALLED YEARS PREVIOUS. THIS SEEMS TO BE TOO COMMON. VEHICLES, IN GENERAL, SHOULD NOT BE OPERATING LIKE THIS UNLESS THERE IS AN EXTREME LACK OF CARE IN REGARDS TO MAINTENANCE. ON ANOTHER NOTE... I'VE NOTICED THAT THE VARIOUS FAULTY PARTS THAT HAVE BEEN RECALLED ARE "QUICK FIXES" WHICH TRANSLATES TO ME AS "CHEAP FIXES". IF A COMPANY PRODUCES A PRODUCT THAT FAILS BEFORE IT'S TIME OR CAUSES DANGER TO IT'S CUSTOMERS, THEY SHOULD DEFINITELY ENSURE THAT THE PROBLEM BE REMEDIED. SO "MAN UP" FORD AND ADDRESS THE ISSUE- OR THE ALTERNATIVE IS TO QUIT PRODUCING GARBAGE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551019November 5, 2013
POWER TRAIN
WHEN I STARTED FROM A STOP LIGHT IT TOOK OFF FINE BUT SHIFTING FROM 1ST TO 2ND AND THEN INTO 3RD THE ENGINE RACED BUT WOULD NOT ACCELERATE. I PUSHED THE O/D OFF AND IT SEEMED TO FIX THE PROBLEM. THEN OVER THE NEXT FEW DAYS IT BECAME MORE FREQUENT TO THE POINT THAT I AM AFRAID TO PULL OUT INTO TRAFFIC. I WORRY THAT I WILL BE HIT BY NOT GAINING SPEED TO GET GOING. ALSO MERGING ON THE FREEWAY IS FRUSTRATING AND UNSAFE. THE O/D LIGHT FLASHES ON AND OFF ALL OF THE TIME NOW. THIS HAS HAPPENED OVER THE COARSE OF A WEEK. THIS IS AN AUTOMATIC TRANSMISSION 2WD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547111October 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD UPON ENGAGEMENT AND THE VEHICLE CONTINUED TO ACCELERATE. IN ADDITION, SMOKE EMITTED FROM THE AIR VENTS AND FROM UNDER HOOD. THE CONTACT IMMEDIATELY JUMPED FROM THE VEHICLE ONCE HE NOTICED FLAMES EXTENDING FROM UNDER THE HOOD. THE UNOCCUPIED VEHICLE THEN CRASHED INTO A WOODED AREA. THE CONTACT SUSTAINED ROAD RASH AND INJURIES TO THE LEFT WRIST AND HAND. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V336000 (VEHICLE SPEED CONTROL) HOWEVER, THE FAILURE OCCURRED BEFORE THE RECALL REMEDY COULD BE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 156,800.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10537633August 28, 2013
FUEL/PROPULSION SYSTEM
GAS TANK SUPPORT HANGER RUSTED AWAY AND TANK FELL OFF. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534431August 9, 2013
POWER TRAIN
VEHICLE STARTED HAVING A CHATTER UNDER THE HOOD. PULLED OUT ON TO THE HIGHWAY AND THE TRANSMISSION STARTED SLIPPING AND WOULD NOT ENGAGE (VERY DANGEROUS, WAS IN THE MIDDLE OF THE HIGHWAY AND COULDN'T MOVE). TOOK TO A MECHANIC AND HE TOLD ME THE NOISE HAD SOMETHING TO DO WITH THE TENSIONERS OR SOMETHING TO THAT EFFECT ON THE TRANSMISSION. HE SAID THERE WAS A RECALL FOR THIS IN THE PAST BUT NOT SURE IF THE RECALL IS STILL IN EFFECT. THIS DANGEROUS PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS INJURED OR WORSE AND FORD WILL BE LIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524057July 10, 2013
WHEELS, TIRES
AN ACCIDENT OCCURRED WHEREIN A YOUNG MAN WAS SEVERELY INJURED. HE SURVIVED, BUT HAS A PLATE IN HIS JAW, AND SEVERE SCARRING ON HIS FACE. HIS SISTER WAS ALSO A PASSENGER AND WAS INJURED, BUT LESS SEVERELY. THE RIGHT REAR TIRE APPEARS TO HAVE BLOWN OUT, CAUSING THE CRASH. A WITNESS IMMEDIATELY BEHIND THE CAR AT THE TIME OF THE ACCIDENT STATED: "I NOTICED WHAT LOOKED LIKE ONE OF THE RIGHT SIDE TIRES BEND TO THE SIDE AND SUDDENLY EXPLODE. AT THAT POINT THE DRIVER LOST CONTROL DUE TO THE TIRE EXPLOSION AND SWERVED TO THE CENTER DIVIDER AND CRASHED. INFORMATION ON THE TIRES IS AS FOLLOWS: RADIAL SXT ALL TERRAINS. DOT NUMBER ON THE TIRES WERE XFA 0307 AND THE TIRE SIZE WAS 75/16. ALL TIRES PASSED INSPECTION THREE MONTHS BEFORE, WITH A TREAD OF 6/32. THE OFFICER NOTED THE TREAD SEPARATED FROM THE TIRE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10520862June 20, 2013
STRUCTURE:BODY
THE BACK END BUMPS AND THUMPS LIKE THERE IS NO PADDING BETWEEN THE METAL ON METAL PARTS. VERY LOUD IN THE VEHICLE ALWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515770June 7, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DRIVING ON HIGHWAY AND HEARD BANGING/BUMPING NOISE COMING FROM REAR OF VEHICLE. INITIALLY THOUGHT THAT JACK HAD CAME LOOSE FROM HOLDER LOCATED IN FENDER WELL COMPARTMENT. UPON INSPECTION JACK WAS FOUND TO BE TIGHT IN HOLDER. NOTICED THAT YOU COULD HEAR THE BANGING NOISE WHEN ROCKING THE VEHICLE UP AND DOWN. CARRIED VEHICLE TO A LOCAL MECHANIC WHO INSPECTED IT AND FOUND THAT THE RIGHT REAR BODY INSULATOR HAD DETERIORATED AND FELL OUT ALLOWING THE EXPLORER'S BODY TO RIDE DIRECTLY ON THE FRAME. MECHANIC STATED THAT HE FELT IT WOULD BE SAFE TO DRIVE VEHICLE BUT ADVISED TOO, THAT IT COULD DAMAGE THE BODY BECAUSE IT WAS RIDING DIRECTLY ON FRAME.COST TO REPAIR = $325 ($110 LABOR + $167 FOR NEW CHASSIS BODY INSULATOR PURCHASED FROM A LOCAL FORD DEALER + 40 FOR USED BODY MOUNT SUPPORTS PURCHASED AT A LOCAL SALVAGE YARD + 8 IN TAXES). MECHANIC HAD TO ALSO TIGHTEN BOLTS ON HINGES HOLDING REAR LIFT GATE ON. MILEAGE ON VEHICLE WAS 108,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515519June 6, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SERVOS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511656May 13, 2013
ENGINE
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED, IT BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10510134April 30, 2013
STRUCTURE:BODY, SUSPENSION
BODY MOUNTS DETERIORATE BEFORE THEIR TIME AND BALL JOINT FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer