Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#892245July 9, 2001
SUSPENSION:FRONT
SEVERE VIBRATION FROM FRONT OF VEHICLE WHEN DRIVING 65 MPH OR MORE. VEHICLE BEEN IN DEALER'S SHOP ON FIVE OCCASIONS, AND PROBLEM STILL REOCCURRING.*AK THE DEALER AND MANUFACTURER STATED THE PROBLEM WAS THE TIRES CONSUMER THEN REPLACED THE TIRES, BUT THE PROBLEM STILL EXISTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747657July 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
STOPPED CAR IN TRAFFIC TO MAKE A LEFT HAND TURN. VEHICLE WOULD NOT GO WHEN GAS PEDAL WAS PRESSED. FELT LIKE VEHICLE WAS IN NEUTRAL. THEN AFTER AWHILTE IT LUNGED FORWARD WITH GREAT FORCE. I WAS ABLE TO STOP AND AVOIDED A COLLISION. THIS TIME THEY REPLACED THE TRANSMISSION. PREVIOUSLY THEY REPLACED THE FUEL PUMP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891289June 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM WITH ENGINE STALLING AT LOW SPEED OF 10 OR LESS MPH OR WHILE ACCELERATING FROM A STOP POSTION. VEHICLE BEEN IN / OUT OF DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCURRING. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890910June 21, 2001
SUSPENSION:FRONT
THERE IS A PROBLEM WITH THE FRONT END THAT IS CAUSING PHYSICAL DAMAGE TO TIRES. FORD HAS BEEN UNSUCCESSFUL IN CORRECTING PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747184June 21, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT 20-35MPH WHEN BRAKING VEHICLE SLOWLY, BRAKES GRIND EXCESSIVELY, VEHICLE SLIDES AND SWERVES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747185June 21, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT LOW SPEEDS OF 20-35MPH WHEN BRAKING VEHICLE SLIDES & SWERVES, BRAKES SHAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747124June 20, 2001
SUSPENSION:FRONT:SHOCK ABSORBER
I'M FOLLOWING ALL THE INFO ON HOW BAD EXPLORERS ARE REGARDING ROLLOVERS. WELL THE SHOCKS ON THIS VEHICLE ARE THE ABSOLUTE WORST I'VE EVER SEEN ON ANY VEHICLE. IT IS LIKE RIDING ON A TRAMPOLINE ALL THE TIME. IT'S NO WONDER THEY ROLL OVER SO EASILY WHEN EVERY BUMP YOU HIT ALMOST SENDS IT SKYWARD. OBVIOUSLY THEY'VE INSTALLED THE CHEAPEST POSSIBLE SHOCKS IN THE FACTORY. IS THERE ANY WAY I CAN GET NEW SHOCKS FROM FORD AND DECREASE MY PROBABILITY OF ROLLOVER IN THE EVENT OF ANY SMALL FENDER BENDERS???*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747161June 20, 2001
TIRES
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK (DOT NUMBER: 8XLH TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747180June 20, 2001
TIRES
I STRONGLY DISAGREE WITH FORD'S ACTIONS ON BLAMEING FIRESTONE FOR THE ROLLING OVER OF THE FORD EXPLORER. I KNOW ON MY TRUCK IF YOU HIT A BUMP OR ARE ON A ROUGH ROAD THE TRUCK IS SO BOUNCEY THAT IF FILLS LIKE THE REAR WHEELS ARE COMEING OFF OF THE GROUND. THE WILDERNESS TIRES MAY HAVE SOME KIND OF DEFECT BUT I HAVE NOT EXPERIENCED ANY PROBLEMS WITH MY FIRESTONE TIRES. I HAVE HAD MY FIRESTONE TIRES FOR A YEAR AND THE ONLY PROBLEM I HAVE EXPERIENCED HAS BEEN KEEPING THE WEIGHTS ON THE WHEELS. THE SUSPENSION ON THE 2 DOOR EXPLORER IS SO STIFF THAT I COULD SEE WHY THE TRUCK WOULD ROLL OVER WHEN THE TIRE LOST AIR PRESSURE. FORD HAS BEEN BLAMEING FIRESTONE AND VIS VERSA AND NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM EXCEPT TO REPLACE THE TIRES WHICH I DONT BELIEVE CAUSE THE VEHICLE TO ROLL OVER. IF I HAVE A CD PLAYING IN MY CD PLAYER AND I DRIVE DOWN A RUFF ROAD OR HIT A BUMP OVER 50 MILES PER HOUR THE CD WILL COME OUT OF THE CD PLAYER AND THE TRUCK WILL BOUNCE, IT FILLS LIKE THE BACK WHEELS COME OFF THE GROUND. *AK (TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561565June 13, 2001
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, VISIBILITY:WINDSHIELD WIPER/WASHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE BATTERY GAUGE OCCASIONALLY DROPS TO THE LOW END WHEN THE VEHICLE IS STOPPED, IDLING WITH THE HEADLIGHTS ON, WITH THE HEATER ON AND RADIO ON CAUSING THE DASH LIGHTS TO DIM BUT ONCE THE GAS PEDAL IS DEPRESSED THE VEHICLE WOULD RETURN TO NORMAL OPERATION, THE DEALER HAS REPLACED THE AIR COMPRESSOR, ALTERNATOR AND BATTERY BUT THERE HAS BEEN NO CHANGE, THE HEADLIGHTS STAYED ON ALTHOUGH THE SWITCH WAS OFF, THE LIGHT ON THE STEREO IS INOPERATIVE, AT TIME THE VEHICLE WILL CRANK BUT NOT START THE DEALER REPLACED BY PASS VALVE, PCM AND DA PUMP BUT THERE WAS NO CHANGE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746603June 8, 2001
VISIBILITY:GLASS, SIDE/REAR
I WAS DRIVING SOUTH ON I95 THROUGH BUCKS COUNTY PA AND THE REAR WINDOW SHATTERED AND BLEW OUT. THE PRICE LISTED IN DAMAGES WAS THE LIST PRICE FOR A NEW WINDOW. I WAS THAT THERE WAS A REPORT ON THE NEWS ABOUT WINDOWS BLOWING OUT BUT HAVE NOT CONFIRMED THE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889826June 5, 2001
SUSPENSION
CONSUMER WAS IN RUSH HOUR TRAFFIC GOING 30-35MPH AND HIT A MANHOLE COVERING IT, CAUSING VEHICLE TO SWERVE LEFT AND RIGHT, ALMOST HITTING A VEHICLE. ROAD WAS DRY, IT FELT LIKE IT WAS SLIDING. A FEW DAYS AGO, CONSUMER WAS GOING OVER A SPEED BUMP, AND VEHICLE TOOK A SWERVE TO THE RIGHT. CONSUMER NEVER CONTACTED DEALER BELIEVING IT WAS JUST SOMETHING THAT WAS HAPPENING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#746396June 4, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
WHEN DRIVING, GROVES,WATER PUDDLES ,A LOW PART IN THE ROAD ,ECT WILL MAKE THE CAR JERK TO ONE SIDE OR TH OTHER, OR PULL VERY HARD DEPENDING ON THE SIDE THE GROVE,WATER ECT IS ON. IT HAS NOT YET CAUSED HARM TO MY FAMILY BUT IT VERY WELL COULD HAVE MANY TIMES. THIS HAPPENS AT SPEEDS AS LOW AS 10-15 MPR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746299June 2, 2001
SUSPENSION:FRONT
AFTER DRIVING THIS VEHICLE FOR OVER A YEAR NOW, I KNOW THERE IS IRREPERABLE PROBLEMS ASSOCIATED WITH ITS SUSPENSION. THIS IS AN UNSAFE VEHICLE, PARTICULARILY AT SPEEDS IN EXCESS OF 45 MPH AND ON BUMPY ROADS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#746300June 2, 2001
SUSPENSION
I HAVE HAD ATLEAST 5 INSTANCES IN THE YEAR THAT I HAVE DRIVEN THIS VEHICLE. THE EXPLORER LITERALLY LEAVES THE ROAD AT HIGHWAY SPEEDS IF YOU ENCOUNTER ROADBUMPS. CONTROL OF THE VEHICLE IS LOST IN THIS FRIGHTENING INSTANCE AS THE VEHICLE CAN "BOUNCE" AND LOSE ITS TRACTION ON THE ROADWAY. THE FIRST EPISODE I REMEMBER WAS SOON AFTER LEASING THE VEHICLE AND DRIVING ON THE HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889522June 1, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER'S CHILD WAS SITTING BETWEEN BUCKET SEATS AND TURNED KEY SLIGHTLY. HE HIT GEAR LEVER, AND THE VEHICLE ROLLED , CAUSING DAMAGE TO VEHICLE. CONSUMER TOOK VEHICLE TO DEALER, THEY STATED THERE WAS NOTHING THEY COULD DO. VEHICLE DIDN'T HAVE SUCH A FEATURE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#889275May 29, 2001
TIRES
PE00 020; CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY AND HAD A FLAT TIRE, AND AND LOST CONTROL/ VEHICLE FLIPPED TWICE. THERE WERE INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#889090May 24, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING PANIC BRAKING AT ANY SPEED VEHICLE WILL PULL VIOLENTLY TO RIGHT. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES, AND REPLACED VARIOUS ASPECTS OF BRAKING SYSTEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS PERTAINING TO THIS DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745762May 23, 2001
TIRES
I RECENTLY READ IN THE PAPERS ABOUT THE NEW 'UNOFFICIAL' RECALL THAT FORD WILL NEED TO DO TO REPLACE EVEN MORE TIRES FOR FORD EXPLORERS. I OWN AN EXPLORER AND MY TIRES WERE NOT PART OF THE RECALL FROM LAST AUGUST. HOWEVER, AFTER HEARING THAT POSSIBLY MORE OF THE TIRES ARE AFFECTED. I CONTACTED A FORD DEALERSHIP AND THEY EXPLAINED THAT SINCE THERE IS NO "OFFICIAL" RECALL THEY WOULD CHANGE MY TIRES FOR ME BUT I WAS LIABLE FOR THE COST OF MOUNTING, BALANCING, AND THE COST FOR THE 4 TIRES (PLUS SPARE) ALSO. I FIND THIS RIDICULOUS AND I'M SURE I AM NOT THE ONLY ONE. I HAVE CHECKED MY TIRES AND ALTHOUGH I AM UNSURE OF WHAT I AM LOOKING FOR AND DO NOT CONSIDER MYSELF QUALIFIED TO SAY IF THE TIRES SHOULD BE CHANGED OR NOT, I DO HAVE AN UNEASY FEELING ABOUT DRIVING ON THE TIRES I CURRENTLY HAVE. I DO ALOT OF TRAVELING IN MY EXPLORER AND DO NOT WANT TO BE A PART OF THE STATISTICS ON FORD'S RECALL PAPERS IN THE FUTURE. SO, WHAT ARE MY NEXT STEPS? I WAS ASKED TO FILL OUT THIS COMPLAINT FORM. SO WHO CAN I CONTACT TO GET THE SERVICE I AM ENTITILED TO? I WOULD APPRECIATE ANY FOLLOW UP THAT YOU CAN OFFER TO ME. I LOVE MY SUV BUT I ALWAYS HAVE AN UNEASY FEELING ABOUT THE TIRES I AM RIDING ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745657May 22, 2001
TIRES
BLOWOUT AT 35 MPH, POW HISS HISS, LUMP LUMP. *AK (DOT NUMBER: 8XML TIRESIZE: 235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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