Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#730512September 6, 2000
TIRES:TREAD/BELT
WHILE TRAVELLING I-20 WESTBOUND SUN OCT 3, 1999. (3 OCCUPANTS WERE IN THE EXPLORER) THE LEFT FRONT TIRE HAD AN UNCONTROLLABLE VIBRATION. I THOUGHT THE TIRE WAS OUT OF BALANCE. THE FASTER I DROVE THE SMOOTHER THE RIDE WAS.. AFTER RETURNING HOME (20MILES). MY HUSBAND (WAS NOT IN THE EXPLORER AT THE TIME) INSPECTED THE TIRE. THE TREAD HAD SEPARATED FROM THE INSIDE SIDEWALL. HE COULD LITERALLY PUT HIS HAND BETWEEN THE TREAD AND THE TIRE. THE LENGTH OF THIS SPLIT WAS APPROX 5 INCHES. WE REPLACED THESE TIRES ON OCT 6, 1999 WITH A NEW SET OF FIRESTONE ATX TIRES. THE OLD TIRES WERE STILL IN VERY GOOD SHAPE AND DID NOT NEED REPLACING. AT THE TIME OF THE INCIDENT WE THOUGHT IT WAS JUST A "FLUKE". IF I KNEW THEN WHAT I KNOW NOW. THANKS, PENNY GARNER( DOT NUMBER: TIRE SIZE: 235/75SR15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730516September 6, 2000
TIRES
TIRES TURNED "LUMPY" IN 1998. GOODYEAR DEALER SAID IT WAS DUE TO TIRE SEPARATION AND THAT THERE WAS NOTHING HE COULD DO. I CONTINUED TO DRIVE ON THEM AND HAVE JUST RECENTLY ORDERED NEW TIRES. .( DOT NUMBER: TIRE SIZE: 255 70 R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730520September 6, 2000
TIRES
ON A VERY WARM DAY IN MAY, I HAD A TIRE BLOW OUT. I THOUGHT IT WAS A UNIQUE PROBLEM, HOWEVER WITH ALL THE FIRESTONE INVESTIGATION AND REPORTS ABOUT DEFECTIVE TIRES, I BELIEVE THAT MY TIRE WAS DEFECTIVE. AFTER CONTACTING BOTH FORD AND FIRESTONE DEALERS WITH MY CONCERN, I HAVE BEEN TOLD THAT EVEN THOUGH THE NHTSA HAS ISSUED WARNINGS AGAINST MY TIRES,THEY ARE UNDER NO OBLIGATION TO REPLACE MY TIRES. ACCORDING TO PRESS STATEMENTS MADE BY JASON VINES FROM FORD AND CHRISTINE KARBOWIAK FROM FIRESTONE, IF A CUSTOMER HAS A CONCERN ABOUT THEIR TIRES, THEY WILL BE REPLACED AT NO COST. OBVIOUSLY, THE FORD AND FIRESTONE DEALERS ARE NOT HONORING THESE COMMENTS AND HAVE BEEN INFORMED NOT TO REPLACE THE TIRES UNTIL THEY HAVE BEEN RECALLED. I AM EXTREMELY CONCERNED WITH MY TIRES AND WOULD APPRECIATE ANY HELP AND SUGGESTIONS YOU HAVE REGARDING MY CONCERN. PLEASE CONTACT ME AND INFORM ME OF HOW I SHOULD PROCEED.( DOT NUMBER: W2UU TIRE SIZE: 235/70/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869659September 6, 2000
TIRES:SIDEWALL
WHILE HAVING TIRE SERVICED NOTICE A BUBLE ON THE OUTER SIDEWALL OF TIRE. *AK IN ADDITION, ALL FOUR TIRES HAD CRACKS ON THE OUTER TREAD. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554401September 5, 2000
TIRES:TREAD/BELT
THE FIRESTONE WILDERNESS TIRES ON THE VEHICLE ARE EXPERIENCING CRACKS AROUND THE TREAD. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554308September 5, 2000
TIRES
THE FIRESTONE WILDERNESS TIRES HAD BIG BULGES IN THEM WHICH CAUSED THE VEHICLE TO SHAKE BADLY WHILE DRIVING, CONSUMER BELIEVES THIS DEFECT IS WHAT CAUSED THE WHEEL BEARINGS TO FAIL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869576September 5, 2000
TIRES
PE00 020; WHEN CONSUMER WAS TRAVELING ON THE HIGHWAY HE HEARD A WASH BOARD SOUND, TIRES WERE FALLING APART. HE TOOK VEHICLE TO A FIRESTONE RETAILER. AND THE ATTENDANT TOLD HIM THAT THE TIRES WERE UNSAFE. FIRESTONE WILDERNESS #AT P25570R16 #DOT NUMBER W2. *AK THE TIRES HAD 65000 MILES ON THEM BUT 25%-30% TREAD WEAR LEFT *YH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869629September 5, 2000
TIRES:SIDEWALL
PE00 020; TIRES WERE CRACKING AROUND SIDEWALL, AND TIRES WERE REPLACED BY FIRESTONE. PROBLEM WAS SOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869497September 5, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 1996 FORD EXPLORER. TREAD SEPARATED FROM LEFT REAR TIRE AT HIGHWAY SPEEDS, RESULTING IN A ROLLOVER.*AK ONE PERSON WAS INJURED DUE TO THE TREAD SEPARATION, THE VEHICLE IS A TOTAL LOSS. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#869562September 5, 2000
TIRES
CONSUMER REPLACED BOTH REAR FIRESTONE WILDERNESS AT TIRES P225/70R15 DOT W2UU DUE TO TREAD PEELING, 15-20 THOUSAND MILES LATER, WHILE DRIVING, REAR TIRE EXPERIENCED BLOWOUT, CONSUMER WAS ABLE TO KEEP CONTROL AND PULL OVER, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730160September 4, 2000
TIRES:TREAD/BELT
ALTHOUGH THIS TIRE IS NOT INVOLVED IN THE RECALL, I ENCOUNTERED A PROBLEM SIMILAR TO THOSE DESCRIBED FOR THE RECALLED TIRES. THE TIRE, WHICH WAS THREE YEARS OLD AND STILL IN PRETTY GOOD CONDITION, AS FAR AS TREAD DEPTH, COMPLETLY SEPARATED AT THE SIDEWALLS AND DISINTEGRATED RAPIDLY. THE TIRE WAS ON THE REAR OF THE VEHICLE. I WAS DRIVING IN BAJA, MEXICO ON A ROAD THAT WAS PAVED, BUT FAIRLY ROUGH. ALTHOUGH THE TIRE IS NOT PART OF THE RECALL OF FIRESTONE TIRES, THE METHOD OF FAILURE WAS VERY SIMILAR TO THOSE DESCRIBED FOR THE RECALLED TIRES.( DOT NUMBER: W2CU1PX TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729953September 2, 2000
TIRES
NO SUMMARY( DOT NUMBER: TIRE SIZE: 16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554288September 1, 2000
TIRES:TREAD/BELT
FIRESTONE RADIAL ATX(P235 75 R15) EXPERIENCED TREAD SEPARATION CAUSING A BLOWOUT WHICH THEN CAUSED THE VEHICLE TO SPIN UNTIL IT CAME IN CONTACT WITH A TREE, THERE WAS ONE DEATH AND ONE INJURY. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#554295September 1, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES P255 70 R16 EXPERIENCED TREAD SEPARATION, CONSUMER REQUESTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729789September 1, 2000
TIRES
AT ABOUT 44K MILES, DURING A ROUTINE MAINTENANCE INSPECTION, THE GARAGE MECHANIC TOLD ME THAT THE REAR TIRES WERE SEPARATING. SINCE I COULDN'T SEE THE PROBLEM, I DID NOTHING ABOUT IT. AT 61K MILES, JUNE 29, 2000, THE MECHANIC TOLD US TO REPLACE THE TIRES YESTERDAY. I RAN MY HAND ALONG THE INSIDE OF THE REAR TIRE AND CUT MY FINGER ON SOME SHARP STEEL COMING THROUGH THE TREAD AREA. REPLACED THE TIRES IMMEDIATELY WITH NEW FIRESTONE WILDERNESS AT'S. A FEW WEEKS LATER THE NEWS ABOUT FIRESTONE PROBLEMS STARTED APPEARING. I IMMEDIATELY RETURNED THE NEW FIRESTONE TIRES AND REPLACED THEM WITH MICHELIN'S. MY FAMILY WAS VERY LUCKY. SINCE I DON'T HAVE THE DEFECTIVE TIRES, I DON'T KNOW THE SERIAL NUMBERS, SO I DON'T KNOW WHERE THEY WERE MANUFACTURED.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729823September 1, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#729832September 1, 2000
TIRES
STEEL BELT CAME THROUGH FRONT TIRE WHILE DRIVING. TOWN FAIR TIRE EXAMINED AND FOUND A SECOND TIRE WITH SEPARATION.( DOT NUMBER: TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729895September 1, 2000
TIRES
ALL 4 TIRES HAVE SPIDER CRACKES ON THE OUTSIDE OF THE RUBBER LUGS. THIS TIRE SHOULD HAVE BEEN RECALLED. I SHOULD GET 2 MORE YEARS OUT OF THEM, BUT I DON'T FEEL SAFE AND THINK I'M TAKE THE OFF. PLEASE LOOK INTO THIS TIRE SIZE. THANK YOU( DOT NUMBER: W2CULPX TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729939September 1, 2000
TIRES
TIRE FAILURE. TRAVELING ON I-20, NEAR WEATHERFORD,TX, TRAVELING AT 70, THE REAR LEFT TIRE PEALED OFF. I LOST CONTROL OF THE TRUCK AND HIT A SIDE RAIL. THE TIRES WERE REPLACED WITH SAME TIRE MODEL. A SET OF 4 TIRES WAS PURCHASED. THIS IS MY MAIN COMPLAINT.( DOT NUMBER: VDHL1PM475 TIRE SIZE: P235-75R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#869394September 1, 2000
TIRES
AFTER CONSUMER'S TIRES WERE TAKEN TO A TIRE SERVICE STATION, MECHANIC INDICATED THAT ALL FOUR TIRES WERE CRACKING FROM THE TREAD TO THE BLACKWALL SIDE OF THE TIRE. TIRES WERE THE WILDERNESS AT. TIRE SIZE P255R70/16, DOT# W2CU1PX. TIRES WERE THE ORIGINAL TIRES PURCHASED W/ VEHICLE. VEHICLE IS A 1996 FORD, EXPLORER. PE# 00020. *AK TIRES WERE REPLACED AT THE RECOMENDATION OF FOR DEALER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer