Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#896570September 20, 2001
UNKNOWN OR OTHER
WHILE TRAVELING AND WITHOUT ANY INDICATION ENGINE INDICATOR LIGHT FLASHED THROUGHOUT TRAVEL. DEALER HAS BEEN NOTIFIED, REPAIRED ONCE, BUT PROBLEM RETURNED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896457September 18, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN YOU TURNING VEHICLE TO RIGHT WINDSHIELD WIPERS COMES ON WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751732September 5, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562874September 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING THE BRAKES SUDDENLY MALFUNCTIONED, TECHNICIAN TOLD THE CONSUMER THAT ALL FOUR BRAKE ROTOR HAD TO BE REPLACED, THE CONSUMER FOUND THE BRAKES TO BE IN AN EXCESSIVELY DEFORMED CONDITION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751539September 2, 2001
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, WHEELS
DEALER STATES " OUT OF WARRANTY" , VEHICLE ALLMOST ROLLED OVER DUE TO COMPLETS SEPARATION OF THE FRONT WHEEL AND SPINDLE FROM VEHICLE. THIS WILL MOST LIKELY BE A DEFECTIVE ASSEMBLY OR POOR ENGINEERING.BOLT FOR UPPER SPINDLE TO BALL JOINT BROKEN OR MISSING AND BALL JOINT SHAFT SHEARED OFF. BRAKE LINE BROKEN OFF AND AXLE SEPERATED FROM THE HOUSING. RECOMMEND A RECALL ON THIS VERY POOR DESIGN AND OR A REPLACEMENT OF ALL THESE BALL JOINTS PRODUCED BY WHATEVER COMPANY MADE THIS BALL JOINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895368August 29, 2001
ENGINE AND ENGINE COOLING:ENGINE, TIRES:TREAD/BELT
ENGINE MAKES A RATTLING NOISE, CONSUMER CONSTANTLY WENT TO DEALER TO DIAGNOSE THE PROBLEM. AFTER DOING 2-3 DIAGNOSTIC TESTS, NO PROBLEM WAS FOUND, CONSUMER WENT TO ANOTHER DEALER FOR A SECOND OPINION AND A REBUILD ENGINE WAS PUT IN. BOLT TO ENGINE CYLINDER BROKE OFF AND A NEW HEAD WAS ORDERED. *AK CONSUMER IS STILL NOT SATISFIED THAT ENGINE IS NOT RUNNING SMOOTHLY AND STILL HEAR IRREGULAR NOISES, DEALER IDENTIFIED THE NOISE AND INFORMED CONSUMET THAT IS WAS NORMAL, CONSUMER ALSO BLAMES DEALER FOR SELLING HER THE VEHICLE WITH DEFECTIVE FIRESTONE TIRES, CONSUMER HAD TO PURCHASE 5 NEW TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004229August 28, 2001
ELECTRICAL SYSTEM:IGNITION
NO THROTTLE RESPONSE AND NEARLY STALLING ON OCCASION, DUE TO A BAD IGNITIONS COIL PACK FOR THE FOURTH CYLINDER. THE BAD COIL WAS CAUSED BY ANTI-FREEZE LEAKING FROM THE RADIATOR. THIS CAUSED CYLINDER 4 TO DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895330August 28, 2001
STEERING
WHILE DRIVING 60MPH CONSUMER MADE A SUDDEN MOVE WITH STEERING WHEEL AND ALMOST LOST CONTROL OF VEHICLE.ALSO, VEHICLE ALMOST TURNED OVER WHEN TURNING STEERING WHEEL 1 TO 11/2 INCH. CONTACTED DEALER, NOTHING COULD BE DONE ABOUT PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750977August 23, 2001
VISIBILITY:GLASS, SIDE/REAR
CAR PARKED IN DRIVEWAY, IN SHADE FOR 4 HOURS. AIR TEMP ABOUT 80 DEGREES. REAR WINDOW COMPLETELY SHATTERED FOR NO APPARENT REASON. APPROX. 3/4 OF GLASS FELL IN A 180 DEGREE ARCH OUTSIDE OF VEHICLE OUT TO A DISTANCE OF ABOUT 8 FEET. 1/4 OF GLASS FELL INTO THE REAR OF THE VEHICLE. TOOK VEHICLE TO THE DEALER SPECIFIED ABOVE. SERVICE TECH SAID THERE IS A PROBLEM WITH EXPLORER REAR WINDOWS. SAID THERE WERE TWO NEW EXPLORERS ON THEIR BACK LOT WITH SHATTERED REAR WINDOWS. LATER GOT A CALL BACK FROM THE SERVICE DEPT. SAYING THAT THEY WOULD NOT REPAIR UNDER WARRANTY, SINCE THERE IS ONLY A RECALL ON 2002 EXPLORERS, NOT ON 1999 EXPLORERS. SOUNDS LIKE EXACTLY THE SAME PROBLEM TO ME. IT COST ME $819 TO REPAIR AT AN AUTO GLASS SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750912August 22, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHEN DRIVING AT HIGHWAY SPEEDS (65-70MPH) THE INTERIOR ELECTROCHROMIC REARVIEW MIRROR BEGINS TO VIBRATE. THE VIBRATATION CAUSES REDUCED VISIBILTY AS THE IMAGES ARE BLURRED. THIS PROBLEM IS COMPOUNDED WHEN DRIVING AT NIGHT AS A RESULT OF REAR TRAFFIC HEADLIGHTS. THE RESULTING DECREASED REAR VISIBILITY CREATES A HAZARDOUS CONDITION WHICH COULD RESULT IN AN ACCIDENT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP NUMEROUS TIMES AND FORD MOTOR COMPANY HAS BEEN CONTACTED DIRECTLY REGARDING THIS PROBLEM. THE DEALERSHIP HAS TRIED TIGHTENING THE MIRROR, REPLACING THE MIRROR, BALANCING THE TIRES, AND CHANGING THE TIRES. THE FINAL CONCLUSION AS DETERMINED BY THE DEALERSHIP AND FORD ENGINEERS IS THAT THE AGRESSIVE TREAD ON THE TIRES IS CAUSING THE VIBRATION. I HAVE BEEN TOLD TO REPLACE THE TIRES WITH A TIRE HAVING A HIGHWAY TREAD. I FIND THIS EXPLANATION DIFFICULT TO ACCEPT BECAUSE THE TIRES THAT ARE ON THE VEHICLE ARE BRAND NEW AS A RESULT OF THE FIRESTONE RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894873August 21, 2001
STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER'S DAUGHTER WAS TRAVELING ABOUT 65MPH ON HIGHWAY TRAFFIC WAS HEAVY AND VEHICLES WERE TRAVELING FAST. THERE WAS ANOTHER VEHICLE IN FRONT OF THE LANE. STEERING COLUMN AND BRAKES WEREN'T FUNCTIONING. CONSUMER CONTINUED TO TRAVEL, AND SHE HIT GUARDRAIL ON SIDE, AND WENT ONTO GRASS AREA. DEALERSHIP WAS AWARE OF PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750660August 17, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I OWN A 1999 FORD EXPLORER NOW WITH OVER 100,000 MILES. SINCE I BOUGHT IT NEW AND OCCASIONALLY OVER THE LAST TWO YEARS, THE A/C, DEFROSTER, FOOT VENT, ETC. EMITS A MUSTY, MILDEW, MOLDY SMELL INTO THE PASSENGER CABIN. CAN BREATHING THIS SMELL CAUSE HEALTH PROBLEMS? IS THIS HAPPENING TO OTHERS? I HAVE SINUS, ALLERGY PROBLEMS AND AM WONDERING IF THIS IS ADDING TO MY ILLNESS PROBLEMS? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750636August 16, 2001
TIRES
TIRE WAS NEW AND REPLACED FIRESTONE TIRE FOLLOWING FORD'S RECALL. ONE SIDE OF THE TIRE BURST WITHOUT MUCH WARNING. ABSOLUTELY NO TRACE OF NAIL OR ANYTHING THAT COULD HAVE CAUSED THIS. TIRE IS AVAILABLE FOR INSPECTION. THANK YOU.*AK (TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894373August 15, 2001
STEERING, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER HAS COMPLAINED TO DEALER THAT STEERING WHEEL SHAKES OUT OF CONTROL. STEERING MAKES DASHBOARD RUMBLE LIKE FRONT END HAS HYDRAULICS. TURNING VEHICLE RIGHT OR LEFT, STEERING SHUTTERS HARD. CONSUMER WOULD HAVE TO ADD A QUART OF POWER STEERING ONCE A WEEK. DEALER FOUND POWER STEERING LEAKING, AND REPLACED RACK AND PINION AND REALIGNED VEHICLE. ON 6-29-01, VEHICLE WAS TAKEN BACK TO DEALER FOR STILL HAVING THE PROBLEM. DEALER FOUND NOTHING WRONG WITH VEHICLE. PROBLEM HAS NOT BEEN REMEDIED. *AK THE BRAKE LIGHT SWITCH WAS INOPERATIVE CAUSING THE BRAKE LIGHTS TO BE INOPERATIVE, THE BRAKES SQUEAK AND THE DEALER TREATED THE PADS WITH AN ANTI SQUEAK SOLUTION, THE A/C BLOWS OUT WARM AIR DUE TO A LEAKY COMPRESSOR AND O-RING, THE TORQUE CONVERTER FAILED CAUSING THE TRANSMISSION TO LOCK UP, PASSENGER SIDE GOODYEAR TIRE BLEWOUT WHILE DRIVING, THE WINDOW ON THE RIGHT SIDE SHAKES WHEN GOING UP OR DOWN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894447August 15, 2001
TIRES, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STEERING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AUTOMATIC TRANSMISSION IS SLIPPING IN ANY GEAR. IT DOESN'T SHIFT GEARS CORRECTLY WHEN ACCELERATING. TRANSMISSION ONLY SHIFTS CORRECTLY INTO 1ST GEAR, AND DOUBLE SHIFTS INTO 2ND AND 3RD GEARS AFTER LETTING OFF GAS. TRANSMISSION SHIFTS SOMETIMES FROM HIGH TO LOW, CAUSING VEHICLE TO PULL. OVERDRIVE LIGHT INTERMITTENTLY WOULD GO ON AND OFF. WAS REPAIRED AT DEALER. ON 1-18-2001. DEALER REPLACED MULTIPLE PARTS IN TRANSMISSION 02-15-2001, TRANSMISSION LOCKED UP AND WOULDN'T MOVE.TORQUE CONVERTER AND PUMP WITH HOUSING WERE REPLACED. ON 6-29-2001, TRANSMISSION WAS STILL PULLING. DEALER REPLACED A STUCK EVR VALVE AND REPLACED IT. *AK FRONT AND REAR ROTORS WARPED, DEALER REPLACED, ABS LIGHT ILLUMIANTED, DEALER REPLACED REAR SPEED SENSOR, BRAKES ARE NOISY. PASSENGER WINDOW SHAKES, DEALER LUBED TRACKS. MOTOR MAKES RATTLING NOISE WHEN BEING DRIVEN STEADILY. STEERING GETS STIFF AND MAKES A WHINING NOISE. AIR CONIDTIONER WAS REPAIRED. GOODYEAR TIRE BLEWOUT, THIS TIRE WAS A REPLACEMENT FOR FIRESTONE RECALL 00T005. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894448August 15, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES HAVE BEEN A PROBLEM SINCE DECEMBER 2000. THERE HAS BEEN EXTENDED STOPPING DISTANCE. ALSO, BRAKES CONSTANTLY SQUEAKED. ABS LIGHT WAS REPAIRED, BUT INTERMITTENTLY WENT ON AND OFF. DEALER STATED "THAT ABS LIGHT BEING ON WOULD NOT AFFECT BRAKE SYSTEM". ON JULY 10, 2001, BRAKES WERE STILL SQUEAKING. CONSUMER LEFT VEHICLE AT DEALER'S FOR A MONTH, AND DEALER STATED THAT ROTORS WERE WARPED, AND PADS WORN OUT. DEALER RESURFACED AND REPLACED PADS FOR BOTH FRONT AND REAR ROTORS ON DEC-20-2000. ALSO, DEALER REPLACED PADS AGAIN ON 4-27-2001. ON 6-29-2001, BRAKES HAD EXCESSIVE BRAKE DUST. DEALER COULDN'T FIND PROBLEM. ON 7-10-2001, DEALER TEST DROVE AND HEARD SQUEAKING. DEALER CUT AND REPLACED ROTORS. BUT, PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750380August 13, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE HAD THE FUEL PUMP REPLACED TWO TIMES. THE FIRST WAS AT 8000. THE FIRST SYMPTOM WAS TRYING TO DIE AFTER BACKING OUT OF MY DRIVEWAY. THE SECOND FAILURE JUST OCCURRED WITH THE SYMPTOM BEING DIFFICULT STARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750207August 10, 2001
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
WHEN SIGNALING TO MAKE A LEFT TURN, THE INDICATOR LIGHT TURNS ON SOLID (NOT FLASHING) AND SMOKE BEGINS TO RISE FROM A SMALL OPENING IN THE TOP OF THE STEERING COLUMN. RETURNING THE SWITCH TO THE NUETRAL POSITION STOPS THE SMOKE. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST MONTH. SOME 1999 EXPLORERS ARE COVERED UNDER TSB NUMBERS 00S04 & 00B40 BUT FOR SOME REASON MY VIN DOES NOT FALL WITH IN THE RECALL. I BELIEVE THE RECALL SHOULD BE EXPANDED TO INCLUDE EXPLORERS MANUFACTURED AROUND THE TIME OF MY VIN OR THAT USE MULTIFUNCTION SWITCHES SIMILAR TO THE ONE IN MY VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#562402August 7, 2001
TIRES:TREAD/BELT
CONSUMER EXPERIENCED A TIRE BLOW, HE THEN PURCHASED ANOTHER TIRE EXACTLY LIKE THE BLOW TIRE, CONSUMER WAS INFORMED THAT ONLY THE FIRESTONE TIRES WITH THE VD SERIAL WERE UNSAFE, ONE MONTH LATER AN ANNOUNCEMENT WAS MADE NOT TO PURCHASE ANY OTHER FIRESTONE TIRES, WHICH INCLUDED THE TIRES THAT CONSUMER OWNED,CONSUMER IS SEEKING REIMBURSEMENT, BUT WAS DENIED BY FIRESTONE STATING THAT CONSUMER SHOULD HAVE PURCHASED ANOTHER BRAND OF TIRE, HOWEVER FORD HAS INFORMED CONSUMER THAT THEY WILL REPLACE ALL FIVE FIRESTONE TIRES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749970August 6, 2001
AIR BAGS
AIRBAG LIGHT COMES ON & REMAINS BEEN REPLACED 3 TIMES SINCE PURCHASE DATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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