Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#6900061September 12, 2000
TIRES:TREAD/BELT
FIRESTONE RADIAL ATX P235/75R15 A FIRESTONE TIRE CAME APART AND DAMAGED THE BODY ON THE PASSENGERS SIDE REAR DAMAGING THE VEH--P. FIRESTONE RADIAL ATX P235/75R15, NI NO LONGER HAS THE TIRE AND HAS SINCE REP ALL FOUR($415.52), INFO TAKEN OFF OF THE SPARE TIRE. (CLAIM# 59-V543-930) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900065September 12, 2000
TIRES:TREAD/BELT
OLD CALIM REOPENED #1 WAS HEADED EAST ON HWY 60. VEHICLE WAS TRAVELLING AT 60 MPH, HAD CRUISE CONTROL ON. IT WAS VERY WINDY AND SHE FELT THE BACK END OF THE VEHICLE SWERVE. SHE WENT IN TO THE MEDIAN OF THE HIGHWAY AND THE VEHICLE ROLLED TWICE. (CLAIM# 25-5379-991) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900066September 12, 2000
TIRES:TREAD/BELT
VEHICLE HAD FLAT HIT CURB AND RENDERED CAR UNDRIVEABLE FIRESTONE ATX. (CLAIM# 53-C548-022) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900071September 12, 2000
TIRES:TREAD/BELT
FIRESTONE: TREAD SEPARATION OLDER CLAIM NO RECORD OF WHICH TIRE WAS INVOLVED. (CLAIM# 53-C254-357) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900000September 12, 2000
TIRES:TREAD/BELT
RIGHT REAR TIRE TREAD CAME LOOSE - INSURED PURCHASED TRUCK USED, HOWEVER, STATES TIRES WERE OEM FIRESTONE TIRES - TIRES REPLACED PRIOR TO CLAIM REPORT. (CLAIM #55-S206-481)*MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731117September 12, 2000
TIRES
ALL REAR SETS OF TIRES (3 TO DATE) HAVE BECOME CUPPED ACCOMPANIED BY AUTO VIBRATION. FORD DEALERSHIPS HAVE GIVEN BLAME FOR AUTO VIBRATION AND CUPPING OF TIRES TO TIRE MANUGACTURER. GOODYEAR, ACCORDINGLY, HAS REPLACED 2 TIRES ON TWO SEPARATE OCCASIONS. CUPPING DETECTED ON FIRST TIRE ROTATION WHEN REAR TIRES BROUGHT TO FRONT OF VEHICLE...ALONG WITH NOTICABLE DETERIORATION IN STEERING. THIS PROBLEM CONTINUES TO EXIST WITH NO APPARENT SATISFACTION PROVIDED BY LOCAL FORD. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731162September 12, 2000
TIRES
DURING TIRE SERVICE ON 051099 THE MECHANIC REPORTED TIRES WERE NOT SAFE DUE TO CRACKS RUNNING FROM THE ONSET OF THE TREAD AT THE TIRE SIDE WALL. EACH CRACK WAS LESS THAN ONE QUARTER OF AN INCH FROM THE NEXT CRACK. EACH CRACK WAS ABOUT 3/4 TO 1 INCH IN LENGTH. THE MECHANIC SHOWED ME THE CRACKS ON EACH TIRE AND HE ADVISED THAT WITHIN THE NEAR FUTURE THE TIRES WOULD FAIL. FURTHER INQUIRES FROM OTHERS WITH TIRE KNOWLEDGE CONFIRMED THE FIRST OBSERVATION. I HAD THE TIRES REPLACED. *AK( DOT NUMBER: UNKNOWN TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870287September 12, 2000
SUSPENSION:FRONT, TIRES
PE-00-020; ORIGINAL EQUIPMENT TIRES WERE WRANGLERS.. TIRES HAVE BEEN REPLACED WITH FOUR OTHER SETS OF TIRES EVERY 15 THOUSAND MILES DUE TO THE CUPPING ON THE FRONTAL TIRES, AROUND THE OUTTER EDGE, WHICH WAS CAUSING EXCESSIVE WEAR AND VIBRATION WHEN DRIVING AT ANY SPEED. VEHICLE HAVE BEEN ALIGNED. EXCESSIVE WEAR CONTROL TO OCCUR ..*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870318September 12, 2000
TIRES:TREAD/BELT
WHILE TRAVELING 70MPH VEHICLE STARTED TO VIBRATE. THEN A LOUD NOISE WAS HEARD. LOST CONTROL OF VEHICLE. IT SWERVED LEFT/ RIGHT & THEN VEHICLE FLIPPED OVER INTO A RAVINE. HIGHWAY PATROL NOTICED TREAD HAD LEFT THE LEFT REAR TIRE. TIRE WAS BALDED, BUT STILL INFLATED. NO INJURIES. VEHICLE WAS DECLARED TOTALED. HAVE THE POLICE REPORT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#554462September 11, 2000
TIRES
WHILE DRIVING, FIRESTONE RADIAL ATX TIRES (P235 75 R15) EXPERIENCED A WHIRRING NOISE, CONSUMER REPLACED TIRES WITH ANOTHER BRAND AND IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554468September 11, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HAS BEEN REPLACED THREE TIMES AND IS CONTINUING TO EXPERIENCE FAILURE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730976September 11, 2000
TIRES
TIRE BLEW OUT FROM SIDE AS DESCRIBED BY THE 15" RECALL, TREAD WAS STILL GOOD. BLOWOUT WAS ON INTERSTATE, FORTUNATELY PERSON DRIVING WAS ABLE TO SAFELY GET TO SIDE OF ROAD. REPLACED ALL FOUR TIRES AFTER FAILURE, HOWEVER, STILL HAVE SPARE. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730991September 11, 2000
TIRES
WHEN APPLYING FOR AUTOMOBILE INSURANCE IN TENNESSEE (HAVING RECENTLY MOVED HERE FROM MICHIGAN), THE INSURANCE AGENT/ADJSTOR INSPECTED THE TIRES. EVEN THOUGH THE TREAD IS STILL GOOD, ALL FOUR TIRES HAVE A STRESS CRACK ON THE SIDEWALL BELOW THE TREADS. THE ADJUSTOR INDICATED THIS WAS THE FINAL STAGE BEFORE THE TREAD SEPARATES FROM THE TIRE, AND ADVISED ME TO REPLACE THEM IMMEDIATELY. I TOOK THE CAR TO A LOCAL FIRESTONE DEALER, AND WAS TOLD THESE TIRES HAVE NOT BEEN RECALLED; THEREFORE, HE WOULD NOT REPLACE THEM AT NO CHARGE. THE TIRES HAVE 25,000 MILES ON THEM AND SHOULD LAST AN ADDITIONAL 25,000 MILES. I AM GRAVELY CONCERNED ABOUT MY SAFETY ON THE ROAD. WHAT CAN I DO? I CANNOT AFFORD TO REPLACE THEM WITHOUT REIMBURSEMENT. *AK( DOT NUMBER: 8XHLIPY169 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731031September 11, 2000
TIRES:TREAD/BELT
THE TREADS OF THE RIGHT REAR TIRE SEPERATED WHILE DRIVING ON THE HIGHWAY. I REPLACED ALL 4 TIRES AND NOW THERE IS A RECALL ON THIS EXACT TIRE. I STILL HAVE ONE OF THE TIRES AS A SPARE UNDER TEH TRUCK. *AK( DOT NUMBER: TIRE SIZE: 235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731060September 11, 2000
TIRES
THE TIRE "BLEW OUT" SIMILAR TO THE IMAGES AND DESCRIPTIONS OF THE FIRESTONE/BRIDGESTONE TIRES OF RECENT REPORTS. THERE WAS NO INDICATION OF A FORIEGN OBJECT. WE STILL HAVE THE TIRE IF YOU NEED TO EXAMINE THE DAMAGE. WE ARE CONCERENED THIS IS PART OF A MANUFACTURING ISSUE WITH FORD AS SOME COMPLAINTANTS HAVE STATED. PLEASE ADD THIS DATA TO YOUR INVESTIGATION AND CONTACT US IF THERE IS A RECALL OF FORD EXPLORERS. *AK( DOT NUMBER: TIRE SIZE: RT/S )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731080September 11, 2000
TIRES
CASINGS ARE CRACKED ON ALL 4 TIRES AROUND EDGE TOOK TO ALTON BLAKELY FORD THEY SAID NOT TO DRIVE ON THESE TIRES ON THE INTERSTATE BAD TIRES MY WIFE WILL NOT DRIVE THIS VEHICLE FOR FEAR OF LOOSING HER LIFE. *AK( DOT NUMBER: TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870171September 11, 2000
AIR BAGS:FRONTAL, TIRES:TREAD/BELT
DRIVING 65MPH & HEARD A THUMPING NOISE AGAINST VEHICLE. IT STARTED TO FISHTAIL. DRIVER LOST CONTROL. IT VEERED HARD TO RIGHT & HIT ANOTHER VEHICLE WITH FRONT , AND AIR BAGS FAILED TO DEPLOY. WENT TO RIGHT SIDE OF ROAD & THEN FLIPPED & ROLLED OVER TWICE. VEHICLE LANDED ON ITS ROOF. LEFT REAR TIRE HAD ITS TREAD PEELED COMPLETELY OFF. HAVE THE TIRE & TREAD. ALSO HAVE COPY OF POLICE REPORT. VEHICLE REGISTERED IN TEXAS, BUT PHYSICALLY LOCATED IN CALIFORNIA. VEHICLE WAS TOTALED. FIRESTONE, RADIAL ATX, P235/75R15 DOT VDHL WITH 46,000 MILES ON THEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#870189September 11, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A SOUND. HE PULLED OVER ONTO THE SHOULDER, AND THE LEFT REAR TIRE HAD A BULGE. HE TOOK IT TO SEARS. SEARS REPLACED THEM WITH MICHELIN TIRES. THE FIRESTONE #AT P23570R15 NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730856September 9, 2000
TIRES
BEEN ON A "LIST" FOR SEVERAL WEEKS TO GET MY RECALLED FIRESTONE ATX TIRES REPLACED. DEALER TOLD ME THIS WEEK TO GO FIND ANOTHER DEALER. THIS IS THE ONLY FIRESTONE DEALER IN MY TOWN. CAN NOT GET THROUGH TO FIRESTONE ON THE 1-800 NUMBER. CONTACTED FIRESTONE THROUGHT WEBSITE AND ONLY GET A "FORM EMAIL". ONE OF THE TIRES SEEMS TO BE GOING BAD, DEALER WON'T LOOK AT IT OR REPLACED WITH OTHER BRAND UNLESS I PAY FOR IT. I WANT MY FIRESTONES REPLACED UNDER THE RECALL, WHAT DO I DO NEXT? CAN I HAVE FIRESTONE PAY FOR A RENTAL CAR WHILE MY EXPLORER SITS WAITING FOR REPLACEMENTS? LOCAL FORD DEALER ONLY SENT ME TO THE SAME TIRE DEALER AS I BOUGHT MY EXPLORER USED.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730864September 9, 2000
TIRES
WHILE DRIVING ON THE FREEWAY, THE RIGHT FRONT TIRE BLEW OUT <SHREDDED ACTUALLY>. I LOST CONTROL OF VEHICLE, SWERVED TO THE LEFT AND SIDESWIPED A VEHICLE IN THE LANE NEXT TO ME. I PULLED TO THE RIGHT SHOULDER. I SAW THAT THE TIRE TREAD HAD SEPERATED FROM THE TIRE, AND POUNDED THE WHEEL WELL FLAT. I INCURRED DAMAGE TO THE LEFT SIDE OF THE VEHICLE AS WELL. I AM ON A WAITING LIST FOR TIRES, BUT I CANNOT FIND A TIRE REPLACEMENT FOR MY SPARE. I AM THEREFOR DRIVING AROUND ON THESE DANGEROUS TIRES, WITH NO SPARE. I CANNOT SLEEP AT NIGHT BECAUSE OF THIS ACCIDENT, AND I HAVE TO DRIVE AT LEAST 500 MILES A WEEK FOR WORK. I STILL HAVE NIGHTMARES. I HAVE A $500 DEDUCTIBLE TO PAY TO FIX MY CAR, AND I CAN'T AFFORD THIS. I AM VERY DISSAPOINTED IN FIRESTONE.( DOT NUMBER: VDHL1PM405 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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