Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#711138April 7, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
PASSENGER SIDE TAILGATE BRACKET SUPPORTING GAS ASSIST CYLINDER TOTALLY DETACHED AFTER TAILGATE WAS FULLY OPENED. TAILGATE DROPPED, STRIKING MY SON ON HEAD AND SHOULDERS, KNOCKING HIM TO THE GROUND. ALTHOUGH TAILGATE WILL CLOSE, IT UNLATCHES (OPENS) ON ROUGH ROADS/SPEED BUMPS. FORD CUSTOMER SERVICE (1-800-392-3673) CONTACTED 9/9/99 AND ADVISED THAT MFG CAMPAIGN #95M87 WAS NO LONGER IN EFFECT. I CONTACTED THE SELLING DEALERSHIP AND NEIL SANDLER & TED RUSSELL FORD DEALERSHIPS REGARDING THE PROBLEM. THEY ADVISED REPAIR WOULD BE AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#859660April 4, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:SHOCK ABSORBER, SUSPENSION:FRONT:CONTROL ARM
CONSUMER TOOK VEHICLE TO DEALER BECAUSE IT WASN'T SHIFTING. DEALER SAID TRANSMISSION NEEDED TO BE REPLACED. CONSUMER HAS 70,000 MILES ON TRUCK, AND IT WAS SERVICED ON TIME. ALSO TOLD THAT THE TRUCK NEEDE NEW SHOCKS, BALL JOINTS, AND TIE-RODS. VEHICLE HAS NEVER BEEN DRIVEN OFF-ROAD OR IN A HARSH MANNER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859693April 4, 2000
STRUCTURE:BODY:TAILGATE
SHEET METAL RIPPED , CAUSING REAR LIFTGATE TO COMPLETLY DETACH FROM HYDRAULIC LIFTS. BASICALLY, THE DOOR WILL OPEN AND SHUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551771April 3, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE LEFT AND RIGHT SIDE BRACKETS CONNECTING THE HYDRAULIC LIFT CYLINDERS FAILED PRIOR TO RECALL NOTICE (99V-310). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859608April 3, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AS TANK ON THE TOP AND IN THE MIDDLE IS RUSTED, AND IS LEAKING GAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859378March 29, 2000
STRUCTURE:BODY:HOOD
CONSUMER WAS TRAVELING AT 65MPH AND THE HOOD FLEW UP. DEALER WILL REPAIR HOOD AT CONSUMERS COST. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859233March 27, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
HATCHBACK HYDRAULIC CYLINDERS BROKE OFF THE FROM TOP RIGHT HAND CORNER OF THE DOOR. ALSO, BACK DOOR WON'T STAY UP BECAUSE HYDRAULIC CYLINDERS BROKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720616March 26, 2000
STRUCTURE:FRAME AND MEMBERS
FRONT FRAME CROSSMEMBER/SUBBRACE IS EXHIBITING SEVERE RUST-THROUGH ON WELL-MAINTAINED VEHICLE. PROBLEM WAS DISCOVERED DURING ROUTINE MAINTENANCE; IT HAS NOT FAILED YET, BUT DEGREE OF CORROSION IS TO WHERE FAILURE IS IMMINENT IF STRESSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859166March 24, 2000
SUSPENSION:FRONT
WHILE DRIVING ABOUT 40 MPH FELT VIBRATION THROUGHOUT THE VEHICLE: CONSOLE, SEATS, FLOOR, MIRROR. MANUFACTURER HAS A REPAIR KIT BUT ONLY AT CONSUMER'S EXPENSE. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858895March 21, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
RECALL 99V310.001/HATCHBACK HYDRAULIC CYLINDER BREKAGE. DEALER REFUSED TO PERFORM RECALL REPAIRS BECAUSE VEHICLE WAS NOT PURCHASED THERE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551459March 20, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE LIFTGATE SHOCK ON DRIVERS SIDE DOOR BROKE COMPLETELY OFF THE DOOR PRIOR TO RECALL NOTICE CAUSING IT TO FALL DOWN ON CONSUMER. NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#858701March 16, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
RECALL 99V310.001/HYDRAULIC LIFTGATE CYLINDERS: PRIOR TO RECEIVING RECALL NOTICE, LIFTGATE BROKE OFF THE WELD AND BENT THE HYDRAULIC CYLINDER. DEALER DID THE NECESSARY RECALL REPAIRS, BUT ATTACHED THE SAME BENT CYLINDER. HOWEVER, DEALER INFORMED CONSUMER THAT FUTURE REPLACEMENT WOULD BE AT CONSUMER'S COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858547March 15, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
RECALL NUMBER 99V31001, TWO HYDRAULIC LIFT CYLINDERS INSTALLED BY THE DEALER AS PART OF THE RECALL REMEDY COLLAPSED. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858392March 13, 2000
STRUCTURE:BODY:DOOR
WIFE WAS IN THE BACK SEAT BEHIND THE DRIVER'S SIDE. WENT TO CLOSE THE DOOR, AND HANDLE BROKE OFF. THE OTHER INSIDE DOOR HANDLES ARE ALSO WEAK AND BREAK OFF EASILY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551291March 9, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
WHILE HAVING THE REAR WIPER MOTOR REPLACED THE LIFTGAGE BRACKET BROKE, OTHER BRACKET BROKE LATER, BOTH WERE PRIOR TO RECALL NOTIFICATION (99V-310) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858070March 7, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING ON WET ROADS AND APPLYING THE BRAKES, THEY WOULD LOCK UP, CAUSING EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858089March 7, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
RECEIVED RECALL 99V310001/ LIFTGATE CYLINDERS. DEALER WANTS THE CONSUMER TO PAY FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857938March 6, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE FRONT WHEEL DRIVE ACTIVATES UNEXPECTEDLY WHICH CAUSES THE VEHICLE NOT TO TURN TO THE RIGHT SIDE. FRONT WHEEL DRIVER MUST BE REPLACED TO SOLVE THE PROBLEM. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719677March 4, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
RELATED TO EA99-004. EARLIER INCIDENTS (BEGINNING 1998) WERE JUST A HINT OF BURNING GRASS, USUALLY OCCURING WHEN STARTING CAR WITH FAN SWITCH ON ONE OF THE 'ON' POSITIONS.LATEST INCIDENT HAD BILLOWING CLOUDS OF WHITE SMOKE POURING FROM VENTS, FILLING CABIN, AT LEAST 5 MINUTES. EXTINGUISHED BY POURING WATER INTO OUTSIDE AIR VENTS. BLOWER MOTER NOW ONLY WORKS ON HIGH SETTING. THIS IS DANGEROUS!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#719692March 4, 2000
VEHICLE SPEED CONTROL
SPEED SENSOR IN 5 SPEED TRANSMISSION IS GENERATING JUMPY VALUES; CAUSES CRUISE CONTROL TO SURGE AND FALL TRYING TO MATCH JUMPY SPEED READINGS. SPEED SENSOR ALSO FEEDS ABS, SUGGESTING ABS COULD FAIL WHEN NEEDED. SPEED SENSOR ALSO FEEDS COMPUTER, SUGGESTING ENVIRONNMENTAL ENGINE CONTROLS ARE NOT FUCNTIONING. INTERESTED IN FINDING IF THIS HAS BEEN REPORTED BEFORE, AND IF THERE IS A SAFETY RECALL OR SERVICE BULLETIN IN PLACE FOR THIS CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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