Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#8021573October 25, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE MOTOR STARTED RACING AND THE CONSUMER LOST CONTROL OF THE VEHICLE CAUSING AN ACCIDENT. DEALER NOTIFIED TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8021249October 21, 2002
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
CONSUMER STATES OF HAVING PROBLEMS WITH THE TRANSMISSION. DEALER WAS CONTACTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768637October 19, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
THE BRAKE LIGHTS DO NOT COME ON UNDER LIGHT BRAKING, DEALER SHOWED ME THAT THIS HAPPENS ON OTHER VEHICLES HE HAD ON HIS LOT. DEALER IS UNABLE TO FIX, I CONTACTED FORD CUSTOMER SERVICE, FILE 1495490060, AND FORD REQUESTED THAT I TEST OTHER SIMILAR VEHICLES, I DID, AND ONCE I CONFIRMED TO FORD THAT THE OTHER VEHICLES EXIBITED THE SAME PROBLEM FORD TOLD ME THAT THERE WAS NOTHING THEY WOULD DO AS THE OPERATION IS NORMAL. SINCE SEEING THE PROBLEM ON MY FORD EXPLORER I HAVE NOTICE THAT MANY FORD EXPLORERS STOPPED AT TRAFIC LIGHTS DO NOT HAVE ANY BRAKE LIGHTS ON. IS THIS THE SAME PROBLEM AS I AM SEEING? FORD DOES NOT APPEAR TO CARE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768556October 17, 2002
VEHICLE SPEED CONTROL
SPEED CONTROL SET AT 67 MPH. WOULD NOT DISENGAGE WHEN BRAKE TAPPED. HIT "OFF" BUTTON SEVERAL TIMES AND APPLIED HEAVY PRESSURE TO BRAKE PEDAL. ENGINE RACED TO 4000 RPM, ABS ENGAGED, VEHICLE SLOWED TO 55 MPH AND SPEED CONTROL DISENGAGED. SERIOUS SAFETY CONCERN. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768465October 15, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION VALVE BODY FAILURE. INFORMED BY DEALER THAT FORD REDESIGNED IT AND AM GETTING THE REDESIGNED UNIT. REQUIRED ME TO PAY FOR HALF OF REPAIR ($400) EVEN THOUGH IT IS THEIR DESIGN FLAW. NOT TO MENTION THAT IT WAS JUST PAST THE 36,000 MILE WARRANTY. THERE WERE NO INJURIES, FATALITIES OR AIR BAG DEPLOYMENT. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019806September 30, 2002
VEHICLE SPEED CONTROL
CONSUMER STATES THAT THE CRUISE CONTROL WOULD NOT DISENGAGE AND THE CRUISE CONTROL SWITCH WOULD NOT TURN OFF WHILE DRIVING 70 MPH. VEHICLE AT THE DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019708September 27, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER HAS HAD THREE AUTOMATIC TRANSMISIONS INSTALLED. THE PROBLEM IS STILL OCURRING. PLEASE PROVIDE FURTHER INFORMATION. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567559September 23, 2002
TIRES:TREAD/BELT
WHILE DRIVING, THE LEFT REAR TIRE EXPERIENCED A BLOWOUT WHERE THE TREAD MEETS THE SIDEWALL. CONSUMER IS SEEKING REIMBURSEMENT FOR THE PURCHASE OF NEW TIRES. FORD REPLACED THE FIRESTONE TIRES WITH THE GENERAL TIRES AND DIDN'T WANT TO REPLACE ALL FOUR TIRES LIKE SHE ASKED. CONSUMER WAS AWARE OF THE BLOWOUT PROBLEMS WITH GENERAL TIRES. GENERAL AMERI 660 AS SIZE/D255/70R16, DOT NUMBER ADCU DB2 *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019025September 18, 2002
FUEL SYSTEM, GASOLINE:STORAGE
WHILE DRIVING 45MPH FUEL CONNECTOR WIRE ON PASSENGER'S SIDE DISCONNECTED AND CAR SHUT OFF.*AK THE ENGINE WOULD NOT STAY RUNNING AFTER START UP AT IDLE DUE TO IDLE AIR CONTROL VALVE ASSEMBLY FAILURE. THE VALVE WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766504August 31, 2002
VEHICLE SPEED CONTROL:CRUISE CONTROL
TROUBLE STARTING. HAD TO REPLACE IDLE AIR CONTROL MOTOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766517August 31, 2002
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
TWO OF THREE EXPLORERS I TEST DROVE HAD THIS SAME PROBLEM. THIS ONE WHICH THE DEALER REPARED AND A 1999 MODEL WHICH I REPORTED TO THE DEALER. I ALSO HAD 2 IDENTICAL FAILURES ON A 1992 MERCURY SABLE WHICH FORD CREDITED AGAINST THE 1995 WINDSTAR I CURRENTLY HAVE IN THE SHOP FOR THIS SAME PROBLEM. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766454August 30, 2002
TIRES
I WAS TRAVELING ON I 69 NEAR INDIANAPOLIS, IN, WHEN LEFT REAR TIRE BLEW OUT AT THE AREA WHERE TREAD MEETS SIDEWALL. I NEARLY LOST CONTROL OF VEHICLE BUT WAS ABLE TO SLOW AND GET OFF ROAD, NEARLY REAR ENDED BY A LARGE SEMI TRUCK FOLLOWING TOO CLOSLEY. THESE TIRES WERE REPLACEMENT BY FORD MOTOR BECAUSE OF THE PROBLEM WITH FIRESTONE ORIGINAL EQUIPMENT TIRES. I WAS AFRAID TO DRIVE WITH THESE GENERAL TIRES BECAUSE OF THE BLOWOUT. I REQUESTED THE FORD DEALER WHO REPLACED THE FIRESTONE TIRES WITH GENERAL TIRES TO REPLACE ALL 4 TIRES WITH NEW TIRES, BUT THEY REFUSED. I WAS TOLD THAT IF THEY REPLACED TIRES IN THESE SITUATIONS THEY WOULD HAVE TO GO OUT OF BUSINESS. IT SEEMS THEY ARE MORE CONCERNED WITH THEIR FINANCES THAN THE SAFETY OF MYSELF AND MY FAMILY. I HAVE SINCE PURCHASED 4 NEW MICHELIN TIRES AT MY OWN EXPENSE AND FEEL MUCH SAFER. I WAS DISAPPOINTED WITH THE WAY I WAS TREATED IN THIS MATTER, IT WAS NOT THROUGH ANY FAULT OF MY OWN. THE DEALER EVEN SUGGUESTED THAT I MAY HAVE CAUSED DAMAGE TO THE TIRES WHEN PARALLEL PARKING BY HITTING THE CURB, BUT I DO NOT PARALLEL PARK THIS VEHICLE AND I AM THE ONLY DRIVER. I THINK FORD SHOULD REIMBURSE ME FOR THE $600 I SPENT SO I MAY DRIVE A SAFE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766490August 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PREMATURE FAILURE OF BRAKE PADS AND ROTORS. THIS IS THE SECOND TIME ROTORS HAVE BEEN REPLACED ON THIS VEHICLE. THIS VEHICLE SEEMS TO EAT PADS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766268August 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
HESITATION AFTER STOPPING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766105August 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANDSMISSION FAILED, REPLACED BY DEALER, FAILED AGAIN, NOW CURRENTLY AT DEALERSHIP WITH ANOTHER FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766122August 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE IS NOW AT THE DEALERS GETTING A WHOLE NEW ENGINE REPLACED AND THEY ARE REQUIRING THAT I PAY HALF THE COST. I WANT FORD TO BY THIS LEMON BACK. I CAN NOT AFFORD THIS CAR ANYLONGER WITH ALL OF THE MAJOR PROBLEMS ITS GIVING ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006947August 22, 2002
ENGINE AND ENGINE COOLING:ENGINE
I PREVIOUSLY OWNED A 1998 EXPLORER THAT HAD THE SAME PROBLEM I AM HAVING WITH MY 2000 EXPLORER. FROM TALKING WITH THE FORD DEALER MECHANIC, THIS IS A WIDESPREAD PROBLEM THAT IS OCCURRING AFTER 30,000 MILES THAT IS A POTENTIALLY DANGEROUS SITUATION. THE PROBLEM IS UPON STARTUP OF THE VEHICLE, THE ENGINE WILL CRANK, AND WHEN THE IGNITION KEY IS RELEASED, THE ENGINE DIES IMMEDIATELY. THE ONLY WAY TO KEEP THE ENGINE RUNNING IS TO KEEP ONE FOOT ON THE GAS PEDAL DEPRESSED. TO DRIVE THE VEHICLE ONE FOOT MUST BE ON THE GAS AND ONE ON THE BRAKE TO KEEP THE ENGINE FROM STALLING. THIS IS PRESENTING A POTENTIALLY DANGEROUS SITUATION AND FORD IS QUITE AWARE OF IT, BUT DOING NOTHING IN THE FORM OF A RECALL OR SAFETY BULLETIN TO CONSUMERS. FORTUNATELY MY 1998 FIRST FAILED UNDER WARRANTY, BUT MY 2000 HAPPENED AFTER MY 36,000 MILE WARRANTY. THE PROBLEM OCCURS INTERMITTENTLY BUT FREQUENT AT TIMES, AFTER DRIVING SEVERAL MILES, IT WOULD CORRECT ITSELF. I THINK FORD NEEDS TO ADDRESS THIS PROBLEM AND DO ANY REPAIRS AT NO COST TO THE OWNER. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**766061
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016906August 21, 2002
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING DRIVER'S SIDE SEATBACK BOLT BROKE, AND BACK WENT ALL THE WAY BACK TO THE FLOOR OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016753August 20, 2002
WHEELS:RIM, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, STEERING, TIRES:SIDEWALL
WHILE DRIVING AND WITH NO WARNING, THE LEFT REAR TIRE SIDEWALL STARTED TO SEPARATE, CAUSING A TIRE BLOWOUT. DEALER NOTIFED. SIZE P235 175R15, DOT6#M6HLFNWR2801. *AK THE VEHICLE STARTED TO SWAY TO THE LEFT-2 TIMES. THE CONSUMER'S HUSBAND THEN STARTED TO DECELERATE, AND ON THE THIRD TIME THE LEFT REAR TIRE EXPLODED. THE VEHICLE WAS VERY DIFFICULT TO CONTROL, AND DAMAGE WAS DONE TO THE PANEL(VENT PEELINGS), AND THE TIRES/RIMS NEEDED TO BE REPLACED. (OTHER) PROBLEMS IN DETAIL ARE AS FOLLOWED: THE WHEEL/TIRES WERE OUT OF ROUND, THERE WAS A VIBRATION FROM THE DRIVE SHAFT, STEERING/EXCESSIVE TIRE WEAR, AND THE ENGINE THERMOSTAT IS STICKING. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765748August 16, 2002
TIRES
THE GOODYEAR WAS A REPLACEMENT FOR THE WILDERNESS AT RECALLED BY FORD. THAT WAS DONE WHEN ODOMETER READ 9,720. JUST OVER 12% TREAD WEAR ON GOODYEAR. I BELIEVE ALL THE GOODYEARS ARE UNSTABLE AS FORD HAS DISCONTINUED (IN ONLY 1 YEAR) ROAD HAZARD COVERAGE ON ANYTHING BUT THE HIGHEST LEVEL OF EXTENDED WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer