Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#10005295February 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:TAIL LIGHTS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:IGNITION:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
HAVE HAD NUMEROUS PROBLEMS WITH MY EXPLORER. HAVE HAD 2 TRANSMISSION VALVE BODY REPLACED, AIR INTAKE CONTROL VALVE REPLACED, FAULTY WITING FOR THE LAFT TAIL LIGHT REPLACE, IGNITION SWITCH REPLACED, AIR BAG CONTACTS REPLACED, TURN SIGNAL ARM AND COTROLS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006270February 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004939January 30, 2003
SEATS
UPON ENTERING MY VEHICLE, SITTING IN THE DRIVER'S SEAT, AND RESTINNG MY BACK AGAINST THE SEAT WHILE IN AN UPRIGHT POSITION, THE BACK OF THE SEAT COLLAPSED.THIS ALL OCCURRED PRIOR TO THE VEHICLE BEING STARTED AND ENGAGED IN ANY GEAR, WHICH IS PROBABLY THE ONLY REASON THE INCIDENT DID NOT RESULT IN A SERIOUS OR FATAL ACCIDENT. DUE TO THE COLLAPSE OF THE SEAT, I DID SUSTAIN A BACK INJURY/STRAIN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10004687January 27, 2003
ELECTRICAL SYSTEM
WHILE DRIVING AT 55 MPH ELETRICAL SYSTEM COMPLETELY WENT OUT. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003351January 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SEEMS TO SLIP BEFORE ENGAGING, O/D LIGHT IS FLASHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003148January 22, 2003
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TIMING TENSIONER WAS RECALLED. TENSIONER DAMAGED MY TIMING CHAIN, WHICH DAMAGED MY ENGINE. TURN SIGNAL SWITCH NEVER WORKED PROPERLY AFTER 31,000 MI, DASH LIGHTS AND GUAGES FAILED TO WORK CONSISTENTLY OR AT ALL BEGINNING 25,000 MI, REAR WINDOW WIPER NEVER WIPED PROPERLY, HEATER SWITCH BEGAN FAILING AT 36,000 MI. LAST DELIMMA WAS CATALYIC CONVERTER GOING OUT AT 60,000 MI. ALSO, AFTER REPLACEMENT OF TENSIONER, OIL CHANGE HAD BEEN DONE AT SAME TIME. 10 MILES AFTER LEAVING DEALERSHIP, GASKET FELL OFF AND LOST ALL OIL PRESSURE WHILE ENGINE WAS ON. I ASKED DEALERSHIP (COURTESY FORD, POUSLBO WA) TO CHECK FOR DAMAGE, THEY SAID "NO, IT'S FINE, DON'T WORRY." END RESULT, DUE TO ENGINE DAMAGE FROM RECALLED TENSIONER+ TIMING CHAIN, FORD AGREED TO TERMINATE LEASE EARLY. I WILL NEVER PURCHASE A FORD AGAIN. TERRIBLE CUSTOMER SERVICE. I CONTACTED THE NATIONAL CUSTOMER SERVICE HOTLINE MANY TIMES ATTEMPTING TO RESOLVE THESE MATTERS, NEVER GOT A CALL BACK AS PROMISED. DEALERSHIP NEVER FOLLOWED UP ON MY COMPLAINTS AND CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003196January 22, 2003
TIRES:TREAD/BELT
I CURRENTLY DRIVE A 2000 FORD EXPLORER 6 CYL. 2 WHEEL DRIVE W/ GOODYEAR WRANGLER RT/S TIRES. I WAS RECENTLY NOTIFIED BY MIDAS OF ORLAND PARK AFTER HAVING MY FRONT BRAKES REPLACED THAT THE FRONT PASSENGER TIRE HAS A BELT THAT HAS SHIFTED. MY TIRES WERE REPLACED DUE TO THE RECALL OF THE FIRESTONE TIRES. AT THAT TIME I HAD ROUGHLY 16,000 MILES ON THE SUV. AT THE PRESENT TIME I HAVE JUST UNDER 40,000 MILES ON THE SUV. I DID NOT NOTICE THAT THE TIRE WAS BAD MAINLY DUE TO THE FACT THAT THE FORD EXPLORER IS A VERY ROUGH RIDE. I DO NOT GO OFF ROADING WITH THIS VEHICLE NOR DO INTENTIALLY HIT LARGE BUMPS OR POT HOLES AT A RAPID SPEED. I AM NOT ONLY DISAPPOINTED WITH THE PERFORMANCE OF THE VEHICLE BUT ALSO WITH THE PERFORMANCE OF THE TIRES. SINCE THE EXPLORER RIDES ROUGH (A SIDE TO SIDE WOBBLING MOTION) I CAN SEE WERE MANY ACCIDENTS OCCURED. THE OWNER OF THE VEHICLE IS UNABLE TO DETECT A DEFAULT IN THE TIRE. THE QUESTION I POSE IS, IS FORD AT FAULT BECAUSE OF THERE INADEQUATE ENGINEERING AND UNSTABE SUSPENSION OR IS GOODYEAR AT FAULT FOR THE MANUFACTURING OF FAULTY TIRES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004114January 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE TRANSMISSION FAILED CAUSING THE VEHICLE NOT TO ACCELERATE. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003982January 15, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE DRIVING THE CONSUMER NOTICED THAT THE DRIVER SIDE HEATED SEAT WIRE WAS OVERHEATING AND EVENTUALLY BURNED, THE DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002390January 8, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATES WHEN STARTING THE VEHICLE THE ENGINE WOULD MAKE A TICKING SOUND. CONSUMER STATES ENGINE IS NO LONGER ANY GOOD. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006047January 7, 2003
AIR BAGS
NAR 1/29/2003. THE AIR BAG LIGHT CONSTANTLY STAYED ON. THERE HAS BEEN FOUR ATTEMPTED REPAIRS ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002292January 7, 2003
SEAT BELTS
INTERMITTENTLY WHILE DRIVING IN NORMAL DRIVING CONDITION OR WITHOUT INADVERTENT MOVEMENT, WITH SEATS OCCUPIED, ALL 4 SEAT BELTS WOULD TIGHTEN. CONSUMER HAS TO UNFASTEN BELT BUCKLE TO RELEASE HOLD. THE DEALERSHIP CANNOT FIX PROBLEM, CAUSE THEY CANNOT DUPLICATE IT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000422December 30, 2002
ENGINE AND ENGINE COOLING:ENGINE
PURCHSED VEHICLE NEW. AFTER 6000 MILES ENGINE DEVELOPED A RATTLING SOUND WHEN COLD. DEALER REPLACED ENGINE AND NEW ENGINE MAKES SAME SOUND AFTER 6000 MILES. DEALER SAYS IT IS A CHARACTERISTIC OF THE OHV ENGINE. IF SO, WHY DID THEY REPLACE IT IN THE FIRST PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023530December 2, 2002
AIR BAGS:SIDE/WINDOW
CONSUMER STATED THAT PARKED VEHICLE WAS HIT ON THE DRIVER'S SIDE DOOR BY ANOTHER CAR TRAVELLING APPROXIMATELY 25-30MPH. CONSUMER'S DRIVER'S SIDE AIRBAG DID NOT DEPLOY. COLLISION CAUSED OVER $3500 WORTH OF DAMAGE TO VEHICLE. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8023161November 22, 2002
VEHICLE SPEED CONTROL
CONSUMER STATE WHILE TRAVELING WITH SPEED CONTROL ON SPEED CONTROL WOULD NOT DISENGAGE CAUSE CONSUMER APPLIES FORCE TO BRAKE TO STOP VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769413November 7, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REPEATED FAILURE OF BRAKE PADS AND ROTORS, FRONT AND REAR, LEFT AND RIGHT, AFTER NORMAL REPLACEMENT OF ORIGINAL BRAKES AT 35K (FRONT) AND 43K (REAR) MILES. ROTORS ARE WARPING EVERY 3-8000K MILES, RESULTING IN EXTREME VIBRATION AND EXTENDED STOPPING DISTANCE DURING BRAKING. THIS WITH DISCS WEARING EXCESSIVELY, RESULTING IN BLACKENED RIMS AFTER LESS THAN 1000 MILES OF DRIVING. SINCE DECEMBER 2001 (20K MILES), BRAKES AND ROTORS HAVE BEEN REPLACED 5 TIMES. MY DRIVING HABITS HAVE NOT CHANGED DURING THIS PERIOD. PROBLEMS ONLY BEGAN AFTER REPLACMENT OF ORIGINAL BRAKES. DEALER IS NOW INSISTING I PAY FOR ALL REPAIRS. WHICH WOULD MEAN A COMPLETE BRAKE JOB EVERY 2 MONTHS OTHER COMPLAINTS OF THIS NATURE EXIST. (IE, ODI #'S 766490, 722010, 753303, 8012462, 764972)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022419November 7, 2002
STEERING
STEERING KNUCKLE BROKE WHILE DRIVING 25MPH VEHICLE LOSS STEERING CONTROL AND HIT A TREE . DEALER AND MANUFACTURER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022420November 7, 2002
AIR BAGS:FRONTAL
VEHICLE INVOLVED IN A FRONTAL COLLISION WITH A TREE. BOTH FRONTAL AIRBAGS DID NOT DEPLOYED. DEALER AND MANUFACTURER NOTIFIED. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8021973October 31, 2002
STEERING
CONSUMER STATES THAT WHEN CHANGING LANES AT 55MPH AND WITHOUT WARNING CONSUMER LOST STEERING CONTROL CAUSING AN ACCIDENT. DEALER NOTIFIED. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#568075October 30, 2002
VEHICLE SPEED CONTROL
WHILE THE CONSUMER WAS DRIVING WITH CRUISE CONTROL ON AT 63 MPH THE VEHICLE SLOWED DOWN, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STALLED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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