Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#726888August 7, 2000
TIRES
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726939August 7, 2000
TIRES:TREAD/BELT
WE WERE DRIVING ON I-44 BETWEEN ADAIR, OKLAHOMA AND TULSA, OKLAHOMA. OUR TRAVELING SPEED WAS 75 MILES PER HOUR. WITHOUT WARNING THE LEFT REAR TIRE LOST ALL TREAD CAUSING OUR 1994 FORD EXPLORER TO FISH-TAIL OUT OF CONTROL. WE SLID OFF THE HIGHWAY AND HIT HIGHWAY MILE-MARKER SIGN 260. OUR EXPLORER CONINTUED TO SLIDE OFF THE HIGHWAY MISSING A GUARDRAIL BY LESS THAN 3 FEET. AT THE TIME, WE WERE SLIDING SIDEWAYS AROUND 40 MPH. HITTING THE GUARDRAIL WOULD HAVE PUT THE TRUCK INTO A END-OVER-END ROLL. MY WIFE, TWO KIDS AND MYSELF YOUR BLESSED TO HAVE MISSED IT. THE TRUCK CAME TO A STOP 150 YARDS LATER AND 40 YARDS DOWN A DITCH. THE FIRESTONE ATX TIRE THAT FAILED IS STILL COMPLETELY INFLATED JUST WITHOUT ANY TREAD. WE HAVE NOTIFIED FIRESTONE AND THEY WANT US TO SHIP THE TIRE TO NASHVILLE AT YOUR EXPENSE. IF THEY SHOW THE TIRE TO BE DEFECTIVE THEN THEY WILL REIMBURSE US FOR THE DEMAGE TO THE TRUCK ($5,000)PLUS THE SHIPPING COST OF THE TIRE.*AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#866990August 7, 2000
TIRES:TREAD/BELT
PE00 020 ; CONSUMER WAS TRAVELING ABOUT 60 MPH ON THE HIGHWAY AND HEARD A LOUD NOISE. SHE SAW CAR PIECES FLYING BEHIND VEHICLE. RIGHT REAR TIRE TREAD SEPARATED FROM TIRE. HER VEHICLE HAD TO BE TOWED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866981August 7, 2000
TIRES
WHILE DRIVING 65MPH ONE OF THE REAR FIRESTONE ATX TIRES BLEW OUT, CAUSING THE FORD EXPLORER TO ROLLOVER FOUR TIMES . VEHICLE WAS TOTALED. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#867070August 7, 2000
TIRES:TREAD/BELT
CONSUMER WAS TRAVELING ABOUT 55-60MPH AND TREAD ON THE RIGHT REAR TIRE SEPARATED, CAUSING DAMAGE TO THE REAR FENDER, FIRESTONE ATX TIRES P235/R15. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726803August 6, 2000
TIRES:TREAD/BELT
THE TIRE TREAD SEPARATED FROM THE RADIAL. WE SAW THE NEWS REPORTS ABOUT THIS PARTICULAR BRAND OF TIRES A WEEK AFTER THE FAILURE. OUR TIRE FAILURE IS CONSISTENT WITH WHAT WAS SHOWN IN THE REPORTS. WE STILL HAVE THE TIRE IF THERE IS A NEED TO EXAMINE IT. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726766August 5, 2000
TIRES:TREAD/BELT
PATRICK QUERY WAS KILLED ON US 95 NEAR MELBOURNE FLORIDA WHEN THE TREAD SEPERATED FROM HIS RIGHT FRONT TIRE ON JULY 25, 1999. WE ARE HIS PARENTS WHO ARE REPORTING THIS ACCIDENT. DALE AND KAY QUERY. THE ADDRESS AND PHONE NUMBERS PROVIDED ABOVE ARE OURS. WE WOULD LIKE TO KNOW HOW TO GET IN TOUCH WITH THE GROUP WHO HAVE STARTED THE CLASS ACTION LAWSUIT. NO FAMILY SHOULD HAVE TO ENDURE WHAT WE HAVE WHEN IT CAN BE PREVENTED.*AK( DOT NUMBER: TIRE SIZE: P235R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#726735August 5, 2000
TIRES:TREAD/BELT
IN AUGUST OF 1999 WE WERE TRAVELLING ON I-80 FROM HASTINGS TO LINCOLN, NE WHEN WE HEARD A LOUD NOISE FROM THE BACK OF THE CAR. WE STOPPED, AND UPON INSPECTION, WE FOUND THAT A CHUNK OF TREAD HAD BLOWN OFF OF OUR RIGHT REAR TIRE. WHEN WE GOT HOME, WE HAD THE TIRE STORE REPLACE THAT TIRE AND THE NEXT WORST ONE. THE STAFF AT THE TIRE STORE SAID THAT THE OTHER TIRE BEING REPLACED ALSO HAD A BUBBLE AND WAS NOT FAR FROM SEPARATING ALSO. WE DIDN'T HINK MUCH MORE ABOUT IT. THEN, ON 8/2/99, WE ARE AGAIN ON I-80 HEADED FROM HASTINGS TO OMAHA. WE NOTICE THAT THE CAR IS SHIMMYING/VIBRATING WITH INCREASING MAGNITUDE. WHEN WE STOP TO INSPECT, WE NOTICE THAT THERE ARE NO FLATS, BUT THAT THE TREAD OF THE ONE TIRE IS BEGINNING TO SEPARATE, SO WE CHANGE IT. IT IS ANOTHER FIRESTONE ATX. THAT NIGHT, IN OUR HOTEL ROOM, WE OPEN THE PAPER TO READ THAT THERE SEEMS TO BE A TROUBLESOME TREND WITH FIRESTONE ATX TIRES ON THE FORD EXPLORER. WE ARE GLAD WE HAD NO MORE TROUBLES THAN WE DID, BUT WONDER IF FIRESTONE HAS A PROBLEM THAT THEY NEED TO LOOK ATX. *AK( DOT NUMBER: W1HLAT5057 TIRE SIZE: P235 75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726636August 4, 2000
TIRES:TREAD/BELT
FIRESTONE TIRE TREAD SEPARATION OCCURRED ON I-75 NEAR BRADENTON, FL, IN LAST OCTOBER. WITHOUT WARNING, THE TREAD SEPARATED AT HIGHWAY SPEED AND WRAPPED AROUND REAR AXLE. I BRIEFLY LOST CONTROL AND NARROWLY AVOIDED FLIPPING THE VEHICLE. THE TIRE NEVER DEFLATED. MY 8-YEAR OLD SON WAS WITH ME AT THE TIME. THIS OCCURRED ON A WEEKEND, AND THE FOLLOWING MONDAY I BROUGHT THE TIRE INTO THE FIRESTONE DEALERSHIP IN PALM BAY, FLORIDA. THE MANAGER DESCRIBED THE FAILURE AS "DE-VULCANIZATION" OF THE TREAD, AND MENTION THAT IT SHOULD NEVER HAVE HAPPENED. I FILED A CLAIM THROUGH THHE FIRESTONE'S INSURANCE FOR THE DAMAGED THAT OCCURRED TO MY EMERGENCY BRAKE AND QUARTER-PANEL. FIRESTONE PROCESSED THE CLAIM AND PAID FOR THE DAMAGES WHICH I HAD REPAIRED TOTALLY $800. THEY MADE ME MAIL THEM THE FAILED TIRE, BUT I DID TAKE PHOTOS AND COPIED THE CLAIM PAPERWORK. THE SET OF ATX TIRES, WHICH WERE MY SECOND SET, HAD ABOUT 40,000 MILES ON THEM AT THE TIME, AND WERE IN GREAT SHAPE. FIRESTONE COMPENSATED ME FOR THE FAILED TIRE, BUT BECAUSE I WAS NOW UNCOMFORTABLE WITH THE OTHER THREE, AND REPLACED THEM, ALL WITH BRIDGESTONES, AT MY OWN COST.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726663August 4, 2000
TIRES
2 BLOWOUTS IN 7 MONTHS!!!. *AK( DOT NUMBER: TIRE SIZE: ORG EQ FRD )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866838August 4, 2000
TIRES:TREAD/BELT
FIRESTONE ATX REAR RIGHT TIRE BLEWOUT WHILE TRAVELING AT 60 MPH. NO DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866857August 4, 2000
TIRES:TREAD/BELT
PE00.020; CONSUMER WAS TRAVELING ABOUT 80MPH ON THE HIGHWAY AND THERE WAS A POPPY NOISE. VEHICLE SPINNED OUT OF CONTROL AND WENT OFF THE SIDE OF A ROAD INTO THE DESERT. CONSUMER'S WIFE WAS THROWN OUT OF THE CAR. THIS WAS CAUSED BY RIGHT REAR TIRE TREAD SEPARATING FROM WHEEL. *AK FIRESTONE ATX 235/75/R15 *MW
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#866858August 4, 2000
TIRES:TREAD/BELT
PE00.0.20; TWO OF FIRESTONE'S WILDERNESS ATX TIRES HAD A HOLE HAS BIG AS CONSUMER'S HAND ON THE TIRE. *AZK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866879August 4, 2000
TIRES
CONSUMER HAD TO REPLACE TIRES TWICE BECAUSE THEY BECAME FLAT, AND AT ANOTHER TIME HAD A BLOWOUT. *AK ONE OF THE TIRES WOULD NOT HOLD AIR AND THE OTHER HAD A BIG FLAT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866890August 4, 2000
SUSPENSION:FRONT:CONTROL ARM
FROM TIME TO TIME TIRES WERE SHOWING METAL WIRE COMING OUT. THIS HAD HAPPENED TWICE, AND CONSUMER WAS THINKING IT WAS THE BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726551August 3, 2000
TIRES
I WOULD LIKE TO KNOW WHAT YOU ARE GOING TO DO ABOUT THE SAFTEY ISSUES OF THIS TIRE. A REPORT WAS BROADCAST ON THE NEWS YESTERDAY ABOUT THE HAZARDS OF THIS TIRE WHICH CAME WITH OUR EXPLORER. IT WAS MENTIONED THAT FORD HAD TO REPLACE THE DEFECTIVE TIRES IN ALL COUNTRIES EXCEPT THE USA. I CONTACTED FORD AND THEIR COMMENT WAS THAT THEY WERE LOOKING INTO IT. I WANT A RECALL. NO SAFETY DEFECT MENTIONED.( DOT NUMBER: TIRE SIZE: P23575R14M )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726522August 3, 2000
TIRES:TREAD/BELT
AS I WAS DRIVING NORTHBOUND ON I25 BETWEEN ALBUQUERQUE AND SANTA FE NM, I FELT MY EXPLORER START SHAKING AND THEN THERE WAS A VERY LOUD POP AND I SAW SOMETHING FLY PAST ME. I MANAGED TO GET TO THE SIDE OF THE INTERSTATE AND GOT OUT TO SEE IF I COULD DISCOVER WHAT HAPPENED. I FOUND THE TREAD OF THE LEFT REAR TIRE HAD COME OFF. PART OF THE TREAD WAS WRAPPED AROUND THE AXLE. THE TIRE DID NOT BLOWOUT. LUCKILY I WAS NOT INJURED, ONLY VERY VERY SCARED! THE RUNNING BOARD ON THE VEHICLE WAS COMPLETELY RIPPED OFF AND GONE, BOTH LEFT DOORS ARE DAMAGED, THERE IS DAMAGE TO THE QUARTER PANEL, AND TO THE TAIL GATE. I FILED A CLAIM WITH FIRESTONE ON 5/10/00 AND SENT IN 3 ESTIMATES OF $3,000; SO FAR I SEEM TO BE GETTING THE RUNAROUND. WHEN I WAS GETTING MY ESTIMATES, I WAS TOLD THIS IS BECOMING "NORMAL" FOR FIRESTONE TIRES AND EXPLORERS AND TO COUNT MYSELF AMONG THE FEW NOT INJURED. THANK YOU. *AK( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726556August 3, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WILL NOT SHIFT PROPERLY, MECHANIC SAYS THAT IT WILL EVENTUALLY FAIL COMPLETELY, AND THE TRANSMISSION NEEDS TO BE REPLACED. THE MECHANIC STATED THAT THIS IS NOT AN UNUSUAL OCCURANCE FOR A 1994 FORD EXPLORER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726596August 3, 2000
TIRES
WHILE ON FREEWAY REAR TIRE BLEW OUT CAUSING ME TO LOSE PARTIAL CONTROL. CAME VERY CLOSE TO FLIPPING THE VEHICLE. IN FACT WITNESSES SAY VEHICAL WAS ON TWO WHEELS AT ONE POINT. DUE TO GOOD FORTUNE AND MY SKILL I WAS ABLE TO STEER OUT OF THE LOSS OF CONTROL. *AK( DOT NUMBER: TIRE SIZE: 235/75 R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726491August 3, 2000
TIRES:TREAD/BELT
THE TREAD SEPARATED FROM THE TIRE WHILE WE WERE DRIVING ON THE HIGHWAY. WE IMMEDIATELY PURCHASED NEW FIRESTONE WILDERNESS HT TIRES AND THEN I HEARD OF THE ACCIDENTS ETC.. SO, NOW I WANT TO SEE IF THERE IS ANYWAY TO RETURN MY TIRES AND BUY A DIFFERENT BRAND. WE HAD PREVIOUS PROBLEM WITH THE ATX HAVING UNEVEN WEAR DESPITE PROPER MAINTENCE AND FIRESTONE JUST SAID TO ROTATE THEM IN A SPECIFIC WAY AND NOT TO WORRY AND THEN THE TIRE BLEW, NOT THE SAME TIRE WITH UNEVEN WEAR. THANK YOU. *AK( DOT NUMBER: TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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