Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10007181February 26, 2003
SEATS
THE SEAT LATCH ASSEMBLY BROKE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008915February 20, 2003
SEATS
THE FRONT ROW ELECTRIC BUCKET SEAT COLLAPSED BACKWARD WITHOUT WARNING. *JB THE BOLT THAT HOLDS THE SEAT, HAD CRYSTALLIZED AND BROKE. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007875February 20, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I WAS IN A SINGLE CAR ACCIDENT AND MY CAR ALMOST ROLLED OVER. I HIT THE HIGHWAY RAILING AND MY CAR WAS DAMAGED PRETTY BADLY IN THE FRONT AND SIDE. THE CAR WAS NOT IN DRIVABLE CONDITION HOWEVER, NO AIRBAG CAME OUT. THREE MONTHS LATER MY AIRBAG FAILURE LIGHT UNEXPECTEDLY TURNED ON. THE LIGHT REMAINS ON.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10008948February 20, 2003
POWER TRAIN
THE GEAR SHIFT MALFUNCTIONED, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE AND CRASHED INTO A WINDOW.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10008652February 19, 2003
AIR BAGS, TIRES
CONSUMER WAS INVOLVED IN A COLLISION, AND THE AIR BAGS FAILED TO DEPLOY, CONSUMER WAS ALSO INFORMED THE TIRES WERE TOO BIG FOR THE VEHICLE.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10007656February 17, 2003
ELECTRICAL SYSTEM:IGNITION
SPARK PLUG WIRES FAILING. VEHICLE HAS ONLY 20500 MILES. RESULTED IN SEVERE VEHICLE BUCKING, MISFIRING, LOSS OF ACCELERATION, AND UNPREDICTABLE ENGINE PERFORMANCE.TWO OCCURRENCES TO TW0 DIFFERENT PLUG WIRES WITHIN 20 MILES. NUMBER 3 AND 7 ALUMINUM HEAT SHIELDED WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007401February 14, 2003
ELECTRICAL SYSTEM
THE VEHICLE CAUGHT ON FIRE, CONSUMER WAS INFORMED THERE WAS AN ELECTRICAL PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007147February 12, 2003
AIR BAGS
THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. DEALER INFORMED CONSUMER ABOUT A TEMPORARY FIX THAT WOULDN'T LAST LONG.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006303February 4, 2003
STRUCTURE:BODY:HATCHBACK/LIFTGATE
LIFTGATE LOOSE, IS ABOUT TO FALL OFF. DEALER HAS BEEN NOTIFIED. PH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006032January 30, 2003
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS NOT ACTING LIKE IT IS SUPPOSE TO. EVERY TIMEE CONSUMER HIT THE BRAKES PASSENGER SIDE WILL MAKE A REAL HARD NOISE. TRANSMISSION HAS BEEN FIXED FIVE TIMES, AND IT IS UNDER WARRANTY. BUT BRAKE DEALER STATED THAT THERE WAS NOTHING WRONG WITH IT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003534January 28, 2003
ELECTRICAL SYSTEM
I HAVE HAD SEVERAL PROBLEMS W/ THE MULTI FUNCTION SWITCH. FIRST, MY WIPERS WOULD RANDOMLY TURN ON. THE DEALERSHIP FIXED THE PROBLEM. NEXT, THE WIPERS WOULD NOT TURN ON WHEN IT WAS REALLY COLD. THE DEALERSHIP COULD NOT REPLICATE OR FIX THE PROBLEM. NEXT, THE WIPERS COULD NOT REACH FULL SPEED. AT 35,000 MILES, WE FORCED THE DEALERSHIP TO REPLACE THE MFS UNDER WARRANTY. FINALLY, AT 59,000 MILES, WHITE SMOKE STARTED SPEWING FROM THE MFS. AFTER CALLING THE DEALERSHIP, I HAD THE CAR TOWED AND THE MFS REPLACED. WHEN I COMPLAINED, THE DEALERSHIP REFERRED ME TO THE FORD COMPLAINT LINE. THEIR RESPONSE WAS UNACCEPTABLE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10002955January 19, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I WAS TOLD BY ALDERMAN FORD THAT THE BALL JOINTS ON MY FORD EXPLORER WERE IN A FAILURE CONDITION AT 53000 MILES--"UNSAFE TO DRIVE". THIS CAR HAS HAD NORMAL DRIVING USE. I WAS TOLD THAT FORD'S CHOICE OF "SEALED BALL JOINTS" WAS THE REASON FOR THE FAILURE-PRONE BALL JOINTS, AND THAT THIS IS "NORMAL". ARE ALL EXPLORERE USERS IN THIS ENDANGERED POSITION? IF SO, IS A RECALL NECESSARY? IS THERE A WAY YOU CAN CHECK HOW MANY OWNERS HAVE HAD TO REPLACE THESE BAD JOINTS? MY 91 EXPLORER WENT 135000 MILES WITHOUT BALL JOINT PROBLEMS. BALL JOINT FAILURE AT SPEED IS DANGEROUS. THANK YOU FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002819January 16, 2003
ELECTRICAL SYSTEM:IGNITION
SPARK PLUG WIRES FAILING. VEHICLE HAS ONLY 35000 MILES. RESULTED IN SEVERE VEHICLE BUCKING, MISFIRING, STALLING, LOSS OF ACCELERATION, AND UNPREDICTABLE ENGINE PERFORMANCE. 3 OCCURRENCES TO THREE DIFFERENT PLUG WIRES WITHIN 300 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008660January 15, 2003
SEAT BELTS:REAR/OTHER
NAR 2/10/2003. THE CONSUMER INFORMED THE DEALER SHE WAS HAVING PROBLEMS WITH THE REAR SEAT BELT EVEN THOUGH IT WAS NOT USED THAT FREQUENTLY. THE CONSUMER WAS THEN TOLD THE SEAT BELT COULD NOT BE FIXED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002494January 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE VEHICLE WOULD STALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000593December 26, 2002
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
1999 FORD EXPLORER - AIRBAG SENSOR STAYS ON; WILL NOT DEPLOY AIRBAGS. FORD DEALERSHIP SAYS IT NEEDS A "CLOCK SPRING" A COIL OF WIRE LIKE A STATOR WHICH BURNED AND CAUSED A SHORT IN THE AIRBAG WIRING. ACCORDING TO FORD, THIS WILL ALSO CAUSE THE HORN AND CRUISE CONTROL TO MALFUNCTION. FORD WANTS $300 TO REPLACE THE CLOCK SPRING. MY CONTENTION IS THAT THIS IS A SAFETY DEVICE IN WHICH THERE ARE NO WEARABLE PARTS. IT IS A MIS-ENGINEERED COMPONENT THAT SHOULD REQUIRE A RECALL TO FIX. THIS COULD VERY WELL CAUSE SERIOUS INJURY TO SOMEONE BY NOT DEPLOYING THE AIRBAG IN THE EVENT OF AN ACCIDENT. THERE ARE 30/40 COMPLAINTS JUST IN THIS WEB SITE ALONE FOR THE SAME PROBLEM. WHAT DOES IT TAKE TO ESCALATE THIS PROBLEM AND HAVE FORD PRODUCE A RECALL TO ADDRESS THE ISSUE? FEEL FREE TO CONTACT ME IF YOU HAVE ANY QUESTIONS....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024119December 10, 2002
VEHICLE SPEED CONTROL
CONSUMER STATED THAT THEY HAVE THE SAME PROBLEM AS RECALL#99V06200 CRUISE CONTROL. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023985December 9, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN THE RAIN THE WINDSHIELD WIPER WENT OUT CAUSING LOW VISABILITY. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023989December 9, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED IN THE RAIN THE WINDSIELD WIPER MOTOR WENT OUT CAUSING LOW VISABILITY. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023893December 6, 2002
SEATS
WHILE DRIVING ON THE HIGHWAY THE DRIVER SIDE SEAT BACK DECLINED BACKWARDS. THIS RESULTED IN THE DRIVER HAVING POOR VISIBILITY. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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