Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#10044842October 27, 2003
AIR BAGS
AIR BAG LIGHT REMAINS ILLUMINATED ON DASHBOARD. *MR THE AIR BAG LIGHT REMAINED ON LONG AFTER THE VEHICLE WAS RUNNING. THE PROBLEM WAS INTERMITTENT. THE DEALER SAID THAT THE CAUSE OF THE PROBLEM WAS TRACED TO THE WIRING HARNESS. THE CONSUMER REQUESTED REIMBURSEMENT. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044580October 23, 2003
TIRES
WHILE DRIVING AT 65 MPH PASSENGER'S FRONT TIRE BLEW OUT. THIS CAUSED THE DRIVER TO LOSE CONTROL OF VEHICLE AND HIT A GUARD RAIL. DRIVER SUSTAINED MINOR INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10044627October 23, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
WHILE DRIVING 30 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE FUEL PUMP SHUTOFF SWITCH MALFUNCTIONED, CAUSING VEHICLE TO BURN TO THE GROUND. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#8022690October 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE DRIVING, THE CONSUMER HEARD A NOISE AND LATER DISCOVERED, THE CALIPER WAS IMPROPERLY ADJUSTED. DEALER HAD BEEN NOTIFIED. MR THE CONSUMER HEARD A NOISE WHILE DRIVING . WHEN HE HAD COME TO A COMPLETE STOP, THE VEHICLE WAS PLACED INTO REVERSE AND THE LEFT FRONT WHEEL IMMEDIATELY LOCKED UP AND THE TIRE RAPIDLY DEFLATED. WHEN THE WHEEL WAS REMOVED, TWO BOLTS IN THE BRAKE CALIPER WAS GONE. THE CALIPER ASSEMBLY WAS WEDGED INTO THE RIM AND TORE A HOLE 1-2 INCHES IN THE RIM OF THE WHEEL. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044303October 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE JERKS WHEN AUTOMATICALLY SHIFTING GEARS. DEALER STATED THAT AUTOMATIC TRANSMISSION NEEDED A NEW VALVE KIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044185October 19, 2003
ENGINE AND ENGINE COOLING:ENGINE, STEERING
DISAPPOINTMENT OVER A RECENTLY PURCHASED 2000 FORD EXPLORER. *LA THE CONSUMER HAD EXPERIENCED PROBLEMS WITH THE ENGINE AND THE STEERING OF THE VEHICLE. THE DEALER WAS NOTIFIED ABOUT MECHANICAL PROBLEMS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042843October 14, 2003
SEATS
CONSUMER HAD ALREADY DONE RECALL 03-V-281-000 REPAIRS. SENT DOCUMENT TO THE MANUFACTURER. AND WAS STILL WAITING FOR THE REIMBURSEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044007October 12, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PROBLEMS WITH FRONT BALL JOINTS ON 2000 FORD EXPLORER.*MR CONSUMER STATED VEHICLE IS ONLY THREE YEARS OLD AND THERE SHOULD BE A RECALL IF THERE IS A PROBLEM WITH THE WAY THE BALL JOINTS WERE MADE ON THE SUV. CONSUMER FEELS THIS COULD BE A SAFETY ISSUE. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041673October 12, 2003
ELECTRICAL SYSTEM:STARTER ASSEMBLY
I HAVE A 2000 FORD EXPLORER IN THE LAST YEAR I HAD TO CHANGE MY SPARK PLUGS TWICE BECAUSE COIL KEEPS BURNING OUT, I PURCHASED THE VEHICLE 5/03 AND THE AIRBAG LIGHT STAYS ON. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038543October 12, 2003
STRUCTURE:BODY:DOOR
THE REAR DOOR WOULD NOT OPEN FROM THE INSIDE. *AK *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039745October 12, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), TIRES
THE CONSUMER HEARD A NOISE COMING FROM TRANSFER CASE WHILE TRAVELING AT LOW SPEEDS. THE VEHICLE WAS SERVICED BUT THE DEALER COULDN'T DUPLICATE THE PROBLEM. *AK *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038017October 12, 2003
WHEELS:RIM
CONSUMER COMPLAINED ABOUT WHEELS:RIM PROBLEM. STATED THE PROBLEM WAS IN THE MIDDLE OF THE RIM. THE MANUFACTURER WAS NOT CONTACTED. *AK THE TIRE LEAKED BUT THE LOCATION OF THE PROBLEM COULD NOT BE FOUND. THE TIRE WAS REMOVED FROM THE RIM AND IT WAS DETERMINED THAT THE RIM WAS CRACKED. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038250October 12, 2003
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT BOLT SNAPPED AND CAUSING THE SEAT TO RECLINE WITHOUT WARNING. THE DEALER TOLD THE CONSUMER THAT THERE WOULD NOT BE ANY PARTS FOR RECALL#03V281000 REPAIRS OF HIGH BACK SEAT. THE DRIVER'S SEAT WAS BOLTED UNTIL MARCH 2004. *AK FORD REFUSED TO FIX THE WARRANTED PARTS. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042706October 10, 2003
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
EMERGENCY BRAKE CABLE BROKE WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042416October 7, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES THAT BRAKE ROTORS ARE WEARING, AND WHEN APPLYING THE BRAKES, VEHICLE WILL VIBRATE, AND EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041298October 6, 2003
VISIBILITY:GLASS, SIDE/REAR
AS I WAS CLOSING THE BACK DOOR WINDOW OF MY 2000 FORD EXPLORER THE WINDOW EXPLODED SPREADING SHATTERED GLASS INTO THE VEHICLE, OVER AND UNDER THE VEHICLE, OVER AND UNDER MY SECOND CAR PARKED NEXT TO IT, ON ME, THE DRIVEWAY AND THROUGHOUT THE GARAGE. WE HAVE FOUND GLASS PARTICLES AS FAR AS 25-30 FT FROM THE VEHICLE. WE ARE SHOCKED AND STUNNED THAT SOMETHING LIKE THIS COULD HAPPEN AND DON'T THINK FORD REALIZES THE SERIOUSNESS OF THIS INCIDENT. THIS ISN'T A WARRANTY ISSUE !! IT'S A SAFETY ISSUE. I COULD HAVE BEEN BLINDED AND IF THIS HAD HAPPENED IN A CROWDED PARKING LOT IT WOULD HAVE RESULTED IN INJURIES TO OTHERS AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042247October 3, 2003
SUSPENSION
WHILE DRIVING AT ANY SPEED THE VEHICLE WOULD SHAKE AND JERK. THE DEALERSHIP HAS BEEN CONTACTED. PLEASE ADD ANY ADDITIONAL INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034278October 1, 2003
STEERING:RACK AND PINION
WHILE DRIVING, THE VEHICLE EXPERIENCED A SEVERE WHEEL VIBRATION IN THE FRONT END. THE SEVERITY OF THE OF THE VIBRATION ALMOST MADE THE TRUCK UNCONTROLLABLE. *AK THE TRUCK WAS TAKEN TO THE FORD SERVICE DEALER AND THE SERVICE TECHNICIAN STATED THE PROBLEM WAS AIR IN THE RACK & PINION STEERING WHICH WAS CONSIDERED TO BE A DESIGN FLAW. THE AIR APPARENTLY ENTERED THROUGH THE HOUSING SEALS WHEN THE TRUCK WAS BEING SERVICED AFTER THE SERPENTINE BELT TENSIONER FAILED AND THE TRUCK HAD TO BE MANUALLY STEERED. THE TECHNICIAN STATED THE ONLY WAY FOR THE AIR TO BE REMOVED FROM THE HOUSING, WAS TO RUN THE VEHICLE FOR AN UNDETERMINED AMOUNT OF TIME UNTIL THE AIR CIRCULATED WITH THE POWER STEERING FLUID THROUGH THE SYSTEM AND ESCAPED AT THE RESERVOIR. THE MECHANIC ALSO STATED THERE WAS NO WAY TO PREVENT THE PROBLEM FROM HAPPENING AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033712October 1, 2003
VEHICLE SPEED CONTROL
CONSUMER STATED WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE VEHICLE STALLED. THE DEALER STATED IT WAS A COMMON PROBLEM WITH THE IDLE AIR CONTROL. *AK. THE CONSUMER STATED EVERYTIME HE TOOK HIS FOOT OFF THE GAS THE VEHICLE STALLED. THE DEALER FOUND THE IDLE AIR CONTROL VALVE STUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041999September 30, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
EXCESSIVE FORCE HAD TO BE APPLIED TO OPEN DOORS ALTHOUGH THE AUTOMATIC DOOR LOCK WAS IN THE UNLOCK POSITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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