Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#868936August 28, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 32 MPH RIGHT REAR TIRE HAD A BLOWOUT, AND THEN A TREAD SEPARATION. CONSUMER KEPT CONTROL OF VEHICLE. P235/75R15 FIRESTONE. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729144August 26, 2000
TIRES
R/R TIRE BLEW OUT WHILE DRIVING ON HWY 101 IN MONTEREY AT 65MPH( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729193August 26, 2000
TIRES
TIRE UNRAVELED ON FREEWAY RESULTING IN MOMENTARY LOSS OF CONTROL. REMNENTS OF TIRE WERE THROWN OUT TO THE ROADSIDE. THE MAJOR PART OF THE TIRE BECAME WEDGED BETWEEN THE FENDERSHIELD, THE WHEEL WELL AND THE HUB OF THE WHEEL. DAMAGE ESTIMATES INCLUDE TWO SEPARATE ESTIMATES FOR BODY REPAIR BETWEEN $900-$1,000.00. THE REMAINDER WAS FOR REPLACEMENT OF ALL FOUR TIRES. THIS VEHICLE WAS MANUFACTURED AT THE LOUISVILLE, KY FACILITY, JUST 136 MILES FROM THE DAYTON OHIO FIRESTONE PLANT. REPORTS I HAVE SEEN ABOUT THE XT PROBLEMS PARALELL THE SITUATION DESCRIBED HEREIN. I STRONGLY BELIEVE SCOPE OF INVESTIGATION SHOULD INCLUDE THESE TIRES. FIRESTONE HAS BEEN UNCOOPERATIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729209August 26, 2000
TIRES
WHILE I WAS DRIVING DOWN THE ROAD AT ABOUT 55 MPH, I HEARD AN EXPLOSION AND REALIZED IT WAS MY VEHICLE. I WAS ABLE TO PULL TO THE SIDE OF THE FREEWAY ON THE THREE TIRES AND THE RIM OF THE FORTH. THE TIRE BLEW OUT ALL AROUND THE SEAM. PIECES FROM 3 TO 4 INCHES BLEW OUT OF THE TIRE ON TO THE FREEWAY. SOMEONE FROM AAA CAME AND CHANGED THE TIRE FOR ME. I INITIALLY TOOK THE VEHICLE TO THE CUTTER FORD DEALER IN AIEA, BUT THEY COULD NOT FIND ANY REPLACEMENT TIRES. THEY REFERRED ME TO THE FIRESTONE DEALER AT 98-141 KAMEHAMEHA HWY, AIEA, HI 96706. THE FIRESTONE DEALER WAS ABLE TO REPLACE THE BLOWN OUT TIRE AND ONE ADDITIONAL TIRE. I AM NOW ON A WAITING LIST TO HAVE THE OTHER THREE TIRES REPLACED. THE FIRESTONE DEALER HAD NO IDEA WHEN THE OTHER TIRES WILL COME IN. THIS IS THE SECOND BLOWOUT THAT I HAVE HAD THIS YEAR WITH THE SAME BRAND AND TYPE OF TIRE. IT IS NOW VERY DISTURBING AND SCARY TO DRIVE THE FORD EXPLORER AS I CONSTANTLY AM IN FEAR THAT ANOTHER TIRE WILL BLOW OUT.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729027August 25, 2000
TIRES
HAVE PICTURES AND POLICE REPORT( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#868631August 24, 2000
TIRES:TREAD/BELT
WHILE DRIVING, A FIRESTONE ATX TIRE EXPERIENCED TREAD SEPARATION, $3500 WORTH OF DAMAGE WAS CAUSED BECAUSE OF THE TREAD SEPARATION. THE DEALER STATED THAT THE CONSUMER MUST HAVE RUN OVER A NAIL, HOWEVER NO NAIL WAS FOUND. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#728790August 23, 2000
TIRES
THE TREAD CAME OFF MY TIRE ON THE INTERSTATE AND RIPPED OFF PIECES OF MY CAR. THE DAMAGE WAS $976 FOR ALL OF IT TO BE REPAIRED. WHEN I WENT TO GET A NEW TIRE FIRESTONE PUT ANOTHER "BAD" TIRE ON MY CAR. ALL FIVE OF MY TIRES NEEDED REPLACING BUT NO ONE AT FIRESTONE LET ME KNOW THIS. IT WAS TOLD TO ME BY ANOTHER DEALERSHIP. PLEASE LET ME KNOW WHAT I CAN DO IF ANYTHING ABOUT MY SITUATION. THANK YOU.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728816August 23, 2000
TIRES
DRIVER TRAVELING NORTHBOUND ON I-95 WHEN RIGHT REAR TIRE DETREADED, LOST CONTROL OF VEHICLE, SPUN COUNTERCLOCKWISE INTO MEDIAN, ROLLED SEVERAL TIMES ACROSS SOUTHBOUND TRAFFIC LANES, COMING TO REST ON ROOF IN WEST SHOULDER. ONE PASSENGER EJECTED.( DOT NUMBER: W2HLIPY176 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#868380August 23, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL TUBE THAT PUMPS FUEL FROM TANK HAS CORRODED, CAUSING A FUEL LEAK UNDER PRESSURE. FORD AHS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728667August 22, 2000
TIRES
AT APPROXIMATELY 22,000 MILES, BOTH REAR TIRES EXPERIENCED SEPARATION OF THE TREAD. THE SEPARATION IN EACH INSTANCE CONSISTED OF A SIX INCH BY EIGHTEEN INCH SECTION FLYING OFF THE TIRE. THE TREAD SEPARATED TO THE EXTENT THAT THE METAL CORDS WERE EXPOSED. OBVIOUSLY, THE VEHICLE CHATTERED AND SHUDDERED NOTICABLY UNTIL THE TIRES WERE REPLACED. I DID NOT WANT TO CHANCE ADDITIONAL SEPARATION, SO I REPLACED THE OTHER TIRES AT THE SAME TIME. THE BROKER THROUGH WHOM MY MECHANIC PURCHASED THE TIRES SAID THERE WAS NOTHING THEY COULD DO.( DOT NUMBER: TIRE SIZE: P235/75R )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868361August 22, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON THE HIGHWAY AND HEARD A LOUD NOISE. TREAD SEPARATED SIX FEET OFF, AND TREAD WAS HANGING OFF THE BACK OF TIRE. LEFT REAR TIRE ON THE FIRST INCIDENT. RIGHT FRONT TIRE TREAD SEPARATED ON THE SECOND INCIDENT. TIRES WERE FIRESTONE#AT, P235/75R15. THERE WERE NO INJURIES, JUST SOME DAMAGE TO VEHICLE. CONSUMER NOTIFIED FIRESTONE DEALERSHIP ON SECOND FAILURE, AND ATTENDANT REPLACED THE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868302August 22, 2000
TIRES:TREAD/BELT
WAS HAVING ROUTINE MAINTENANCE ON VEHICLE & NOTICED THAT RIGHT REAR TIRE WAS WEARING EXCESSIVELY. THIS WAS CAUSING CHUNKS OF TREAD TO COME OFF. WAS REPLACEMENT FIRESTONE TIRES FOR ORIGINAL TIRES DUE TO SAME PROBLEM. FIRESTONE, WILDERNESS ATX, P235/75R15 WITH 32,000 MILES ON IT. HAS REPLACEMENT TIRES & NOT ORIGINAL. *AK FIRESTONE WILDERNESS ATX P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728537August 21, 2000
TIRES
THE TIRE FAMILY ON A FAMILY TRIP TO FLORIDA. WE WERE TRAVELING DOWN THE EXPRESSWAY AT ABOUT 65MPH WHEN THE CAR STARTED A STRANGE VIBRATION. WE PULLED OVER AND INSPECTED THE CAR AND TIRES. NOTHING WAS APPARENT. APPROXIMATELY 10 MILES LATER, THE VIBRATION INTENSIFIED AND THE TIRE TREAD SEPARATED FORM THE TIRE AND FLEW UNDER THE CAR, MAKING A LOUD NOISE., WE WERE IN THE RIGHT LANE AND MANAGED TO PULL OFF TO THE SIDE OF THE ROAD. YOU COULD SEE TIRE TREAD FLYING IN THE AIR FROM THE CAR IN THE REARVIEW MIRROR. WHEN WE STOPPED THE RIM OF THE TIRE WAS PRACTICALLY ON THE GROUND AND A HUGE STRIP OF TREAD WAS MISSING. VERY SCARRY! OTHER TIRES WERE FINE.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728570August 21, 2000
TIRES
HAD 2 OF THESE TIRES FAIL ON HOT SUMMER DAY WITHIN 15 MINUTES OF EACH OTHER. ONE ON PASSENGER REAR AND ANOTHER ON DRIVER FRONT. TWO REMAINING TIRES SHOWED EVIDENCE OF TREAD BEGINNING TO SEPARATE FROM CORE. TURNED TIRES INTO FIRESTONE FOR ANALYSIS (THEIR NASHVILLE LABORATORY) AND THEY REIMBURSED ME FOR STRUCTURAL DAMAGE TO REAR OF CAR. THEY ADJUSTED THE TREADWARE AND CHARGED ME $300.38 FOR A NEW SET OF TIRES. THEY REFUSED TO REPLACE OR ADJUST THE ORIGINAL SPARE (WHICH I STILL HAVE) OR REIMBURSE FOR THE USED TIRE I WAS FORCED TO BUY IN ORDER TO GET THE VEHICLE HOME (HAD 2 FAILURES WITHIN 10 MILES). THE TIRES IN QUESTION WERE EXHIBITING EXCEPTIONAL WEAR. THE TIRES SPENT MOST ALL THEIR LIFE IN SOUTHERN CALIFORNIA AND MEMPHIS, TN. THE TIRES HAD BEEN INSPECTED, BALANCED, ROTATED 8 DAYS BEFORE THEY FAILED BY THE LOCAL FIRESTONE DEALER.( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728588August 21, 2000
TIRES
NO SUMMARY( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728597August 21, 2000
TIRES
I WAS DRIVING 70 MPH ON 4 LANE HWY WHEN I HEARD A LOUD NOISE AT THE REAR OF MY CAR AND THE CAR PULLED TO MY LEFT. I LOOKED IN MY SIDE MIRROR AND SAW A PIECE OF TIRE BOUNCING ON THE ROAD. I THOUGHT I HAD A BLOWOUT BUT I STILL HAD CONTROL OF MY CAR SO I PULLED OVER TO THE SIDE OF THE ROAD AND SAW THAT THE WHOLE TREAD ON MY REAR LEFT TIRE HAD PULLED AWAY FROM THE REST OF THE TIRE. IT STILL WAS INFLATED SO I DROVE TO MY OFFICE 4 MILES AWAY AT 35 MPH AND HAD MY MECHANIC PUT ON THE SPARE. I BROUGHT MY CAR TO OSBURN'S TIRE CENTER, INC. IN MORGAN CITY, LA. AND TROY OSBURN TOLD ME THAT HE WOULD ORDER A REPLACEMENT TIRE AND CALL ME WHEN IT CAME IN. I GOT THE TIRE CHANGED OUT AND WAS GIVEN A BILL FOR THE REPLACEMENT TIRE FOR $ 99.98. I WILL SCAN A COPY OF THE BILL AND EMAIL TO YOU. I WAS UPSET THAT I HAD TO PAY $ 100.00 FOR THE TIRE AND I ALSO SUSTAINED SOME DAMAGE TO THE CAR. I ASKED TROY IF I COULD GET REIMBURSED FOR MY DAMAGES AND HE TOLD ME HE WOULD FIND OUT AND GET BACK TO ME. HE NEVER GOT BACK TO ME AND THE NEXT THING I KNOW, I SEE THAT FIRESTONE IS RECALLING MY TIRES. I WOULD LIKE TO GET REIMBURSED FOR NOT ONLY THE COST OF THE TIRE BUT GET REIMBURSED FOR MY DAMAGES. I HAVE SPOKEN TO TROY AT OSBURNS SINCE THE RECALL AND HE TOLD ME HE NOT A FIRESTONE DEALER AND HAD NOT KNOWN AT THE TIME WHAT STEPS WOULD BE TAKEN TO GET MY TIRES REPLACED. I HAVE TRIED NUMEROUS TIMES CALLING FIRESTONES HOTLINE BUT KEEP GETTING BUSY SIGNAL. I WANTED TO REPORT THIS INCIDENT TO YOU SO THAT YOU WOULD BE INFORMED. WHAT SHOULD I DO ABOUT THIS BILL AND IF I AM OWED FOR DAMAGES THAT THE TREAD CAUSED TO MY BUMPER AND SIDE WALL WHILE THE TREAD WAS SPINNING AROUND INSIDE THE INSIDE FENDER WALL? THESE TIRES ARE REPLACEMENT TIRES BUT I REPLACED THE TIRES WITH THE SAME TIRES I ORIGINALLY HAD INSTALLED ON THE VEHICLE.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728601August 21, 2000
TIRES
AUGUST 20, 2000 ON NOVEMBER 12TH, 1999 I PURCHASED A 1994 FORD EXPLORER EDDIE BAUER WHICH IS EQUIPPED WITH FIRESTONE RADIAL ATX, P235/75R15 M+S, DOT # VNHL- 1MO TIRES. I DO NOT DRIVE THAT FAST IN THE WINTER, BUT THIS SPRING I NOTICED THAT EVERY TIME WHEN I WENT TO SPEED UP TO 55, 60 OR 65, THE EXPLORER WOULD START TO SHAKE REAL BAD. BEAR IN MIND THAT THESE SPEEDS ARE ON THE HIGHWAY OR NY THRUWAY. IN JUNE I TOOK MY EXPLORER TO WAL-MART TIRE & LUBE EXPRESS TO HAVE MY TIRES BALANCED AND FOUND OUT THAT I HAD THREE GOOD TIRES AND ONE BAD ONE. THIS WAS WAY BEFORE THE RECALL NOTICES IN THE PAPERS. WAL-MART BALANCED MY TIRES FOR NOTHING THAT DAY, EXPLAINING THAT MY TIRES WERE THE PROBLEM. ON JULY 1, 2000, I WENT BACK TO WAL-MART AND HAD THEM REPLACE THE TWO BACK FIRESTONE RADIAL ATX'S WITH GOODYEAR ALL SEASON TRACKER TIRES. I HAVE THE FIRESTONE RADIAL ATX P235/75R15 DOT # VNHL-1MO'S, WHICH WAL-MART TOOK OFF. I HAVE BEEN READING THE NEWS PAPER AND LISTENING TO THE NEWS STATIONS ABOUT THE RECALL ON THE FIRESTONE TIRES AND MY FIRESTONE RADIAL ATX, P235/75R15, DOT # VNHL-1MO ARE NOT ON THE LIST. I'M NOT EVERY HAPPY ABOUT IT AND DON'T FEEL 100% PERCENT COMFORTABLE THAT THOSE TIRES ARE ON MY EXPLORER. I ALSO HAVE A SPARE FOR MY EXPLORER THAT IS A FIRESTONE RADIAL ATX, P235/75R15 M+S, DOT # VNHL - 1MO. I WOULD EVERY MUCH LIKE TO HAVE MY REMAINING FIRESTONE RADIAL ATX, P235/75R15 TIRES TAKEN CARE OF BECAUSE THERE IS A LITTLE VIBRATION REMAINING; ALSO, BECAUSE I DRIVE AND HOUR TO AND FROM WORK. THERE IS A LOT OF TREAD REMAINING ON THESE TIRES AND SEEMS A SHAME THAT THEY ARE FAILING THIS WAY. I KNOW THAT FIRESTONE WILL REIMBURSE YOU ONLY UP TO FOUR TRIES BUT WHAT ABOUT THE FIFTH TIRE WHICH IS A SPARE TIRE, SHOULD BE INCLUDED IN THE RECALL REIMBURSEMENT TOO. SINCERELY MARY ANN HUGHES 160 EAST NORTH ST. ILION, NY 13357-1214 1-315-894-3202 E-MAIL ADDRESS'S: [email protected]( DOT NUMBER: VNHL-1MO TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728479August 20, 2000
TIRES
WHILE DRIVING NORTH ON FLA. TURNPIKE ON A CLEAR, WARM MORNING IN JUNE, 1998 AT 70 MPH, THE TREAD ON MY LEFT REAR TIRE SEPARATED FROM THE TIRE (TIRE STAYED INFLATED). I LOST STEERING CONTROL, CRASHING INTO A MEDIAN RETAINING WALL AT HIGH RATE OF SPEED, RESULTING IN PHYSICAL INJURY TO MYSELF AND TOTAL LOSS OF MY VEHICLE.( DOT NUMBER: TIRE SIZE: P235 75R15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#728506August 20, 2000
TIRES
TREAD SEPARATION RESULTING IN BODY DAMAGE TO RIGHT REAR QUARTER PANEL. MOMENTARY LOSS OF CONTROL DUE TO TIRE GOING FLAT.( DOT NUMBER: W2HL1MO204 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728452August 19, 2000
TIRES
NO SUMMARY( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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