Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#10762182September 8, 2015
SERVICE BRAKES
SO SINCE MY DAUGHTER BOUGHT THE FORD A BRAKE LINE THAT'S CONNECTED TO THE CALIPER GETS STRETCHED AND BENT AND IT BREAKS ABOUT EVERY 6 TO 7 MONTHS. I FEEL AS IF IT'S A DESIGN FLAW.I CAN'T AFFORD TO PUT A NEW BRAKE LINE ON EVERY TIME IT BREAKS. I CALLED A DEALERSHIP AND THE MECHANIC THERE SAID ONCE EVERY 5 YEARS HE REPAIRS THE LINES, I DON'T BELIEVE THAT. THE TURNING OF THE TIRES STRETCHES THE LINE AND IT WEARS IT DOWN AND THEN THE LINE LEAKS AND CRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730295June 25, 2015
SUSPENSION
TL* THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FELT AS THOUGH IT WOULD TIP OVER AND SWAYED WHEN DRIVING APPROXIMATELY 70-75 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715686May 11, 2015
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE DOOR DID NOT OPEN FROM THE INSIDE OR OUTSIDE. THE CONTACT STATED THAT THE PASSENGER HAD TO CLIMB OVER AND GO OUT OF THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000. UPDATED 7/1/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706549April 19, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
THE CRUISE SENSOR ON TOP OF THE BRAKE MASTER CYLINDER STAY HOT ALL THE TIME AND IT KEEPS BLOWING MY NUMBER 13 FUSE THAT GOES TO THE BRAKE LIGHTS AND WHEN I PUT A NEW FUSE IN. THE CRUISE SENSOR STARTS SPARKING AN SMOKING REALLY BAD IM A PHRASE THAT IT'S GOING TO CATCH FIRE SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680699February 2, 2015
AIR BAGS, WHEELS
AS I WAS MERGING ONTO THE HIGHWAY ONTO THE ON RAMP LIKE ANY OTHER MORNING GOING TO WORK I BEGAN TO YIELD AS THERE WAS TRAFFIC COMING IN MY DIRECTION. AS I BEGAN TO YIELD MY CAR FLIPPED OVER AS IF SOMEONE PURPOSELY TILTED THE VEHICLE OVER. THE AIR BAGS DID NOT DEPLOY THE CAR ROLLED OVER ONTO MY LEFT ARM AND LEG BREAKING MY ANKLE AND CAUSING MANY OTHER INJURIES AND DISTRESS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10678937January 26, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TL*THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE ERUPTED INTO FLAMES COMING FROM THE ENGINE COMPARTMENT INTO THE INTERIOR OF THE VEHICLE. THE CONTACT WAS ABLE TO MERGED OVER AND EXIT THE VEHICLE AS THE FLAMES WERE EXTENSIVE AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS TOWED TO A YARD. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 98V060000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10659469November 19, 2014
UNKNOWN OR OTHER
UNKNOWN SPEED AND UNKNOWN MILES ON VEHICLE AND CENTER CONSOLE HAD TO BE REPLACED WITH ELECTRIC ISSUE OF 4 WHEEL DRIVE STILL NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653976November 10, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT STATED THAT THE HIGH BEAMS WARNING LIGHT ILLUMINATED CONTINUOUSLY EVEN AFTER THE ENGINE WAS SHUT OFF. THE FAILURE RECURRED WHENEVER THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650485October 27, 2014
VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM A STOP, THE BRACKET THAT SUSPENDS THE ACCELERATOR PEDAL BROKE FREE FROM THE FIREWALL (IT WAS TACK WELDED IN SEVERAL SPOTS). THIS CAUSED AN IMMEDIATE LOSS OF POWER. LUCKILY I WAS LEAVING MY RESIDENCE WITH NO TRAFFIC BEHIND. IF I HAD BEEN ACCELERATING VIA ON RAMP TO HIGHWAY WITH VEHICLES RIGHT BEHIND ME MIGHT HAVE BEEN A DIFFERENT STORY. LOCAL GARAGE REPAIRED ($47.50) BY DRILLING HOLES AND REATTACHING WITH BOLTS. ACCORDING TO "SERIOUS EXPLORATIONS" USERS GROUP, NOT AN UNCOMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622205August 14, 2014
ENGINE
TL* THE CONTACT OWNED A 1998 FORD EXPLORER. THE CONTACT NOTICED SMOKE RISING FROM THE ENGINE COMPARTMENT, WHICH ENTERED THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITIONING VENTS. SHORTLY AFTERWARDS, FLAMES ENGULFED THE ENTIRE VEHICLE AND SHATTERED ALL OF THE WINDOWS. THE VEHICLE HAD RECENTLY BEEN REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10610704July 15, 2014
ENGINE
TL* THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE EMITTED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, WHO STATED THE TIMING BELT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594653May 28, 2014
SEATS
UPON GETTING INTO MY CAR THE SEAT SUDDENLY FELL BACKWARDS , THANK GOODNESS I WAS NOT DRIVING DOWN THE STREET I COULD HAVE BEEN INJURED OR KILLED. THE POST THAT HOLDS THE DRIVERS SEAT IN THE UPRIGHT POSITION BROKE. AFTER CHECKING ON LINE FOR RECALLS I FOUND THAT THERE IS A PROBLEM WITH THIS AND A RECALL HAD BEEN ISSUED BUT MY VIN IS NOT IN THE DEALERS DATA BASE SO THEY WILL NOT MAKE THE REPAIRS. I DID NOT RECEIVE A RECALL LETTER AND DO NOT KNOW WHAT TO DO NEXT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594398May 27, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT STATED THAT BOTH, THE DRIVER SIDE AND PASSENGER SIDE DOORS BECAME JAMMED AND WERE UNABLE TO BE UNLOCKED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 228,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562589February 2, 2014
ENGINE AND ENGINE COOLING
MY CAR WAS PARKED IN THE DRIVEWAY AND WAS OFF. WE HEARD A NOISE FROM INSIDE THE HOUSE AND MY 1998 FORD EXPLORER WAS IN FLAMES FROM THE ENGINE AREA. WE HAD TO CALL THE FIRE DEPARTMENT AND THE CAR WAS QUICKLY ENGULFED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10561144January 23, 2014
VEHICLE SPEED CONTROL
GAS PEDAL AND BRACKET HOLDING GAS PEDAL BROKE FREE OF IT'S MOUNTING LOCATION ON THE FIREWALL. 3 SPOT WELDS FAILED COMPLETELY. GAS PEDAL IS NOW DANGLING FROM ITS CABLE UNDER THE DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547763October 13, 2013
WHEELS, TIRES
THESE TIRES ARE STILL UNDER WARRANTY. WHEN THEY WERE FIRST INSTALLED, WE NOTICED A STRANGE SOUND. WE DID NOT ASSUME IT WAS FROM THE TIRES, BUT THOUGHT IT WAS RELATED TO THE ROTORS. THIS IS NOT OUR ONLY VEHICLE AND WE DON'T DRIVE IT ALL OF THE TIME; IN FACT IT IS PARKED MUCH OF THE TIME. WE DID NOT GET THE ROTORS REPLACED UNTIL AUGUST OF 2013. THE SOUND CONTINUED EVEN WITH THE NEW ROTORS, TO OUR SURPRISE. SO WE WENT BACK AND CHECKED A SECOND MECHANIC WHO THEN REMOVED ALL OF THE TIRES. AFTER INSPECTING THE TIRES, THE MECHANIC SHOWED US WHERE THEY WERE DEFECTIVE. HE PHYSICALLY POINTED OUT SOME AREAS WHERE THEY WERE DEFORMED. HE TOLD US TO TAKE THEM BACK TO WHERE WE PURCHASED THEM FOR REPLACEMENT. IN SHORT, WE WERE NOT ABLE TO GET THEM REPLACED AT WAL MART WHERE THEY WERE PURCHASED. I WOULD LIKE THESE TIRES INDEPENDENTLY INSPECTED SO THAT WE CAN VERIFY THAT THEY ARE INDEED DEFECTIVE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525554July 18, 2013
POWER TRAIN, ENGINE
THE TIMING CHAIN TENSIONER BROKE ALLOWING THE CHAIN TO SLIP. IT WAS A RECALL PROBLEM BUT I WAS NOT THE ORIGINAL OWNER AND THE PROBLEM MUST NOT HAVE BEEN ADDRESSED, OR ELSE THE RECALL DIDN'T GET DONE PROPERLY. AFTER THE REPAIR IT HASN'T HAD GOOD OIL PRESSURE AT IDLE. IT IS TOO BAD THAT FORD PUT THIS MOTOR IN SO MANY VEHICLES AND DOESN'T STAND BEHIND THEY. IT IS POOR DESIGN IN MY OPINION TO HAVE FOUR TIMING CHAINS ON A 4.0 LITER MOTOR IS CRAZY. I WISH THAT FORD WOULD HAVE PUT MORE EFFORT INTO SEEING THAT MY VEHICLE WERE RECALLED AND NOT ALLOWED TO DEPRECIATE BECAUSE IT WAS HAPPENING TO SO MANY OTHER EXPLORER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510712May 5, 2013
POWER TRAIN
MY 1998 EDDIE BAUER FORD EXPLORER DOES NOT MOVE AND WHEN I TRY TO PUT IT IN ANY GEAR IT SQUEALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510440May 2, 2013
SEAT BELTS
DRIVER'S SIDE SEAT BELT LATCH FAILED. THE SEAT BELT LATCHED IN THE MORNING BUT WOULDN'T CATCH IN THE AFTERNOON. TRUCK WAS PARKED IN A PARKING LOT WHEN THE FAILURE OCCURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480865October 17, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, A NOISE EMITTED WHEN THE STEERING WHEEL WAS BEING MANEUVERED. THE MALFUNCTION OCCURRED WHENEVER MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT AND REAR BALL JOINTS WERE DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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