Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#10112867March 24, 2005
STEERING:COLUMN
WHILE DRIVING, SPARKS AND SMOKE STARTED COMING THROUGH THE STEERING WHEEL AREA AFTER USING THE LEFT TURN SIGNAL THERE WAS AN EMERGENCY BUTTON RIGHT ABOVE THE STEERING WHEEL WERE THE SMOKE CAME IN. *AK *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115337March 17, 2005
AIR BAGS
THE AIR BAG CHECK LIGHT REMAINS ON. THE OWNER'S MANUAL INFORMS THE CONSUMER THAT THE AIR BAG MAY NOT DEPLOY IN AN ACCIDENT . OWNER WILL TAKE VEHICLE FOR REPAIRS FOR THE THIRD TIME FOR THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115273March 16, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING APPROXIMATELY 55 MPH WITH CRUISE CONTROL ENABLED, CONSUMER APPLIED THE ACCELERATOR PEDAL TO PASS THE VEHICLE IN FRONT. AFTER PASSING THE VEHICLE CONSUMER APPLIED THE BRAKES AND CRUISE CONTROL DID NOT DISENGAGE. THERE WAS NO ACCIDENT, BUT THE CAUSE COULD NOT BE DETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114086March 14, 2005
ENGINE AND ENGINE COOLING
CRANKS HAFT CRACKED AND CAUSED ENGINE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114933March 8, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, HYDRAULIC
THE CONSUMER STATED THE CRUISE CONTROL BECAME STUCK. *JB CONSUMER WAS DRIVING ON THE FREEWAY AND SET THE CRUISE CONTROL AT 75 MPH. HOWEVER, THE VEHICLE KEPT ACCELERATING ALTHOUGH CONSUMER HAD APPLIED THE BRAKES AND THE EMERGENCY BRAKES. VEHICLE WOULD NOT SLOW DOWN. HAD TO CIRCLE THE GAS STATION 3 TIMES BEFORE THE VEHICLE WOULD STOP. SIGNIFICANT DAMAGE WAS DONE TO THE BRAKING SYSTEM. THE CONSUMER WAS INJURED. THE MECHANIC TOLD THE CONSUMER THAT THE BRAKES CAUGHT FIRE BUT THE FIRE WENT OUT SOON AFTER. *NM
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10112736March 8, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
ABOUT THREE YEARS AGO MY GARAGE BURNED TO THE GROUND.A POLICE INVESTIGATION FOUND A HOT SPOT WHERE MY 2000 EXPLORER WAS PARKED BUT HAD NO REASONABLE CAUSE FOR THE FIRE.THE SAME CRUISE CONTROL SWITCH ON ON OTHER MODELS HAS BEEN RECALLED BUT FOR SOME REASON I DIDN`T GET ONE FOR THIS VEHICLE.I CAN FIND OUT THE EXACT DATES BUT AT THIS TIME THE DATES ARE ESTIMATED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10109460March 8, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CONSUMER WAS DRIVING ON THE FREEWAY AND SET THE CRUISE CONTROL AT 75 MPH. HOWEVER, THE VEHICLE KEPT ACCELERATING, ALTHOUGH CONSUMER HAD APPLIED THE BRAKES AND THE EMERGENCY BRAKES. VEHICLE WOULD NOT SLOW DOWN. HAD TO CIRCLE THE GAS STATION 3 TIMES BEFORE THE VEHICLE WOULD STOP. *AK THE CONSUMER STATED THAT SHE RAN 3 RED LIGHTS BEFORE SHE COULD GET THE VEHICLE TO COME TO A STOP. THE CONSUMER SLAMMED THE VEHICLE INTO PARK GOING 50MPH. SIGNIFICANT DAMAGE WAS DONE TO THE BRAKING SYSTEM. THE CONSUMER WAS INJURED. THE MECHANIC TOLD THE CONSUMER THAT THE BRAKES CAUGHT FIRE AND SHE WAS LUCKY THE FIRE PUT ITSELF OUT. *TC
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10112629March 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
OVERDRIVE LIGHT FLASHING ON AND OFF. THE CAR SLIPS WHEN SHIFTING INTO 2ND AND 3RD GEAR AND THEN IS FINE AFTER THAT. I HAVE SEEN HUNDREDS OF POSTS FROM ONLINE FORUMS WITH EXPLORERES HAVING THE SAME PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112560March 5, 2005
ELECTRICAL SYSTEM
NUMEROUS ELECTRICAL PROBLEMS WITH 2000 FORD EXPLORER XLS. WIPERS SOMETIMES DO NOT WORK, THE DSHBOARD GAUGES SOMETIMES DO NOT WORK (FUEL, OIL AND TEMP). IT HAS BEEN TO THE DEALERS NUMEROUS TIME BOTH IN AND OUT OF WARRANTY. THIS ACTUALLY STARTED WHEN THE VEHILCE WAS LESS THAN TWO MONTHS OLD. NEVER HAS A DEALER BEEN ABLE TO DIAGNOSE THE PROBLEM. VERY FRUSTRATING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112503March 4, 2005
ELECTRICAL SYSTEM
WHEN USING THE LEFT TURN SIGNAL, THE SIGNAL STOPS WORKING & SMOKE COMES FROM THE STEERING COLUMN AROUND THE HAZARD LIGHT BUTTON AND FROM AROUND THE TURN SIGNAL ARM. THE SMOKE ALSO CAUSES VISABILITY PROBLEMS. THIS NEEDS TO BE TAKEN CARE OF BEFORE THERE IS A FIRE AND/OR DEATH AND FORD HAS MORE LAWSUITS ON THEIR HANDS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112879February 22, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:REAR, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE MAKES A CLANKING NOISE. THE VEHICLE TAKES UP TO 2-5 SECONDS UPON CHANGING GEARS TO REVERSE. GOING UP HILL IT WILL DOWN SHIFT VERY HARD AS IF THE FLOOR BOARD IS BEING KNOCKED OUT. THE DIFFERENTIAL, AND REAR END WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110792February 19, 2005
UNKNOWN OR OTHER
THE BALL JOINTS ON MY VEHICLE NEEDED TO BE REPLACED, BUT I THINK OTHER OWNERS SHOULD BE AWARE OF THIS ISSUE DUE TO SAFETY CONCERNS. FRIENDS AND FAMILY MEMBERS OF SIMILAR FORD VEHICLE ALSO NEEDED TO REPLACE THEIR BALL JOINTS, SOME AS EARLY AS 40,000 MILES. SOME MECHANICS IN THE AREA SAY THIS IS A COMMON ISSUE IN FORD TRUCKS AND SUVS, BUT THAT MANY PEOPLE DON'T KNOW TO HAVE THEM CHECKED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111691February 17, 2005
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
ON THREE SEPARATE OCCASION THE MULTI-FUNCTION SWITCH FAILED. CONTACTED THE DEALER, AND WAS TOLD IT WAS THE CRUISE CONTROL. CONSUMER STATES YOU COULD SMELL THE PLASTIC BURNING. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM . THIS VEHICLE WA SNOT INCLUDED IN THE RECALL. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10110420February 12, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MY 2000 FORD EXPLORER RADIO LCD NO LONGER WORK THE RADIO WORKS FINE I JUST CAN NOT TELL WHAT TIME OR WHAT STATION ID NUMBERS ARE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110421February 12, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, STEERING:RACK AND PINION:RACK, STEERING:HYDRAULIC POWER ASSIST:PUMP, EQUIPMENT:MECHANICAL, STRUCTURE
IN MARCH OF 2004, I TOOK MY 2000 FORD EXPLORER XLT FOR GENERAL SERVICE, THE MECHANIC FOUND THAT THE FRONT PINION SEAL, AND TORQUE CONVERTER SEALS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THANK THE LORD THAT I TOOK OUT AND EXTENDED WARRANTY ON THE VEHICLE WHEN I PURCHASED IT SEPT, 2002. THE REPAIRS WHERE COMPLETED, I ALSO TOOK IT BACK TO MY MECHANIC TO CHECK AND MAKE SURE THE WORK WAS DONE. ON 10/26/04 I TOOK THE VEHICLE BACK IN AGAIN FOR WORK TO BE DONE AND THE MECHANIC AGAIN FOUND THE FRONT PINION TO BE LEAKING, ALSO FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE NEEDED AND THAT THE POWER STEERING PUMP WAS CHATTERING. JUST SOME BACKGROUND INFORMATION: THE VEHICLE WAS ORIGINALLY OWNED BY MY SISTER, WHEN I PURCHASED THE VECHICLE, SHE WAS TURNING IN HER 2 YEAR LEASE. WHEN I TOOK THE VEHICLE OVER IT ONLY HAD 11,681 MILES ON IT. THE FIRST REPAIRS WERE AT 37126 MILES, SECOND TIME MILES WERE 45721 MILES. I ALSO HAVE SEVERAL AREA'S ON THE VEHICLE THAT HAVE RUST. I CAN REMEBER A FEW YEARS AGO WHEN THE 3 MAJOR CAR COMPANIES TALKED ABOUT RUST NOT GOING TO BE A PROBLEM. ONE OF THE PLACES WITH RUST IS ON THE RADIATOR SUPPORT. I JUST WONDER HOW FORD OR ANY OF OUR OTHER US CAR COMPANIES CAN EXPECT US TO KEEP BUYING INFERIOR PRODUCTS AND PAY ALOT MORE MONEY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109797February 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), VISIBILITY:WINDSHIELD WIPER/WASHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING, THE WINDSHIELD WIPER FAILED. THE DRIVER'S SIDE DOOR LOCKED ON IT'S ON. THE CONSUMER WAS UNABLE TO UNLOCK IT FROM THE OUTSIDE. THE DRIVER HAS TO GO THROUGH THE PASSENGER'S DOOR TO GET INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108010January 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IN MY 2000, FORD EXPLORER SPORT HAS FAILED. UPON TAKING IT TO TRANSMISSION SHOP I WAS INFORMED THAT FORD MOTOR REDESIGNED THE TRANS, IN THIS MODEL YEAR, AND THEY ARE TRASH...., UPON REPLACING TWO VALVE BODIES THE TRANS IS BEING REBUILT AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109115January 27, 2005
ELECTRICAL SYSTEM:WIRING
THE VEHICLE CAUGHT FIRE WHILE PARKED. THE DRIVER CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10107969January 26, 2005
AIR BAGS:FRONTAL
I WAS RECENTLY INVOLVED IN AN AUTOMOBILE ACCIDENT IN WHICH I WAS THE DRIVER. IT HAPPENED LAST FRIDAY EVENING, JANUARY 21ST AT APPROXIMATELY 6:24 PM. JUST OUTSIDE OF CARROLL, IOWA. I HIT A PATCH OF BLACK ICE AND MY VEHICLE ROLLED INTO A DITCH. I WAS DRIVING A 2000 FORD EXPLORER WITH BOTH DRIVER AND PASSENGER FRONT AIRBAGS AND NEITHER ONE DEPLOYED. WE ROLLED AT LEAST ONCE AND LANDED WITH ENOUGH FORCE TO SHATTER THE FRONT WINDSHIELD, AND I BELIEVE THAT THE EQUIPMENT WAS FAULTY. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10105584January 24, 2005
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE BOLT ON THE PASSENGER HIGH BACK SEAT REPAIRED. THE SEAT WAS STILL BROKE, AND THE MANUFACTURED HAS BEEN CONTACTED. MANUFACTURER ADVISED CONSUMER TO TAKE IT BACK TO THE DEALER FOR RESURFACING. DEALER STATED THE BOLT WAS REPLACED. HOWEVER, THE SEAT WAS STILL BROKE, AND LEANED AGAINST THE BACK SEAT.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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