Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#561613May 30, 2001
SUSPENSION:FRONT, TIRES:TREAD/BELT
THE CONSUMER BEGAN TO HEAR NOISE IN THE FRONT END IF THE VEHICLE AT 9K MILES, THE CONSUMER HAD THE FRONT END CHECKED AND THE TIRES ROTATED, AT 22K MILES THE NOISE DEVELOPED AGAIN AND ONE TIRE BLEWOUT WHILE DRIVING, THE VEHICLE WAS DRIVEN FOR ANOTHER 10K MILES WHEN THE NOISE STARTED AGAIN AND UPON INSPECTED IT WAS NOTED THAT THE TREAD WAS SEPARATING, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE TIRES (FIRESTONE P 235 AT). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889246May 29, 2001
TIRES
FRONT DUNLOP RADIAL ROVER TIRES , SIZE: LT235/75R15, DOT: DAHK ON 1996, FORD, EXPLORER WOULD MAKE A CLICKING NOISE , AS IF A ROCK WAS IN TREAD OF TIRE. CLICKING NOISE TURNED INTO A THUMPING NOISE, AND CONSUMER REPLACED FRONT TIRES. SERVICE CENTER INFORMED CONSUMER THAT NOISE WAS DUE TO IMPROPER ROTATION/MAINTENANCE OF TIRES. *AK TIRES EXPERIENCED CUPPING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561323May 22, 2001
TIRES:TREAD/BELT
WHILE DRIVING, CONSUMER NOTICED VEHICLE WAS RIDING ROUGH BUT WAS ABLE TO CONTROL VEHICLE, HOWEVER IN SEPTEMBER 1998 WHILE DRIVING THE VEHICLE WAS RIDING ROUGH AND CONSUMER WAS HAVING TROUBLE CONTROLLING THE STEERING, ONCE CONSUMER RETURNED HOME SHE GOT OUT OF THE VEHICLE AND NOTICED THAT THE THREAD OF THE REAR TIRE HAD STARTED TO PEEL OFF, CONSUMER EVENTUALLY REPLACED ALL FIVE TIRES, CONSUMER RECEIVED THE RECALL INFORMATION FROM FIRESTONE AND SENT IT BACK, ONLY TO RECEIVE A DENIAL LETTER STATING THAT THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO RECALL NOTIFICATION.(FIRESTONE ATX P235/75R15 SERIAL # VDHLATN368.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745666May 22, 2001
TIRES
LEFT FRONT TIRE SEPARATION CONTRIBUTED TO ROLLOVER ACCIDENT ON MARCH 10, 2001. TIRES WERE NOT ON RECALL BUT THEY WERE UNDER INVESTIGATION, AND BY THE ACCOUNT OF THE EMERGENCY PERSONEL, AT THE SITE,THE TOW COMPANY, AND BODY SHOP, AHVE ALL SAID THE SEPARATED FRONT TIRE CONTRIBUTED TO THE ROLLOVER. WHAT IS MY OPTIONS AT THIS POINT?*AK (TIRESIZE: 255/70R/15)( DOT NUMBER: TIRE SIZE: 255/70R/15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#745719May 22, 2001
AIR BAGS:FRONTAL
DURING A SPIN OUT AT HIGHWAY SPEED OF APPROXIMATELY 50 MPH IN RAINY CONDITIONS, A 1998 FORD EXPLORER IMPACTED A CONCRETE DIVIDER ON THE RIGHT FRONT FENDER, FOLLOWED BY THE RIGHT REAR QUARTER PANEL. THE VEHICLE CAME TO A STOP AND TIPPED OVER ONTO THE LEFT SIDE OF THE VEHICLE. BOTH AIRBAGS FAILED TO DEPLOY. NO MAINTENANCE HAS EVER BEEN DONE ON THE AIRBAG SYSTEM, NOR HAS THERE BEEN A RECALL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#888734May 21, 2001
STRUCTURE:BODY:DOOR
INSIDE HANDLES ON LEFT AND RIGHT REAR DOORS ARE BROKEN. DOORS CANNOT BE OPENED FROM INSIDE. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888223May 15, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
LUGS: NUTS IS WEARING OFF FROM WHEEL WHICH COULD EVENTUALLY CAUSE WHEEL TO COMPLETLEY SEPARATE FROM VEHICLE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888222May 15, 2001
TIRES
TIRES WERE ORIGINAL EQUIPMENT ON A 1996, FORD, EXPLORER, TIRE SIZE P255/70R16, DOT NUMBER NOT AVAILABLE, TIRES HAD 80 THOUSAND MILES ON THEM. CONSUMER NOTICED THAT REAR PASSENGER AND FRONT DERIVER'S SIDE TIRES WOULD NOT STAY INFLATED. ALSO, REAR TIRE WAS SHOWING SIGNS OF TREAD SEPARATION . CONSUMER HAS REPLACED ALL FOUR TIRES. PLEASE.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744762April 30, 2001
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLS WHEN WEATHER IS HOT. RPM GOES BELOW 500 AND WILL STALL. DEALER SAYS THEY DO NOT KNOW WHAT IS WRONG, HOWEVER ON NUMEROUS INTERNET SITES HAVE FOUND INFORMATION RELATING TO A FAULTY IGNITION DEVICE. THIS HAS BEEN A PROBLEM FOR OVER A YEAR, DEALER SAID HAD TO BRING VEHICLE IN WHEN PROBLEM WAS OCCURRING. VEHICLE IS CURRENTLY IN SERVICE DEPARTMENT. STILL NO ANSWER AND CANNOT FIND OUT IF THE RECALL IS BEING ENFORCED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560913April 26, 2001
TIRES:TREAD/BELT
CONSUMER TOOK VEHICLE IN FOR WHEEL ALIGNMENT AND TO HAVE TIRES BALANCED, BUT WAS ADVISED BY DEALER TAHT TIRES COULD NOT BE BALANCED BECAUSE THEY WERE BEYOND BALANCING AND THAT INSIDE CONTAINED ONLY WIRE, CONSUMER REPLACED ALL FOUR FIRESTONE ATX TIRES, CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE TIRES WERE PURCHASED BEFORE RECALL ANNOUNCEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744574April 26, 2001
TIRES:TREAD/BELT
ALL 4 TIRES HAVE TIRE SEPARATATION. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886880April 26, 2001
PARKING BRAKE:INDICATOR LIGHT
DRIVER'S SIDE EMERGENCY BRAKE LINE IS TOO LONG , ABOUT 6-8 INCHES LONGER, AND IT RUBS AGAINST AND WEARS INTO LEFT REAR TIRE, ALMOST INTO SIDEWALL. THIS COULD CAUSE AN UNEXCEPTED BLOWOUT WITHOUT WARNING, AND COULD RESULT IN A CRASH. IT WAS RUBBING SO BADLY AGAINST TIRE THAT IT HAS BEGUN TO WEAR OFF NAME OFF TIRE.PLEASE PROVIDE FURTHER INFORMATION. *AK CONSUMER STATES CABLE APPEARS TO BE TO LONG AND THE PLASTIC CLIP THAT IS SUPPOSE TO HOLD THECABLE AWAY FROM THE TIRE CAN SLIP DOWN AND ALLOW THE SITUATION TO OCCUR, THE TIRE HAD WORN THROUGH THE VINYL PROTECTIVE COATING OF THE CABLE IT ALSO WORE THROUGH THE VINYL CABLE COATING AND HAD BEGUN TO WEAR AWAY THE INSIDE SIDEWALL OF THE LEFT REAR TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560826April 18, 2001
SUSPENSION
CONSUMER RECEIVED RECALL NOTIFICATION (00V402000) CONSUMER THEN TOOK VEHICLE TO HIS OWN PERSONAL MECHANIC WHO PERFORMED THE WORK, CONSUMER THEN TOOK THE SERVICE INVOICE AS WELL AS RECALL NOTIFICATION INTO DEALERSHIP, THE DEALERSHIP THEN INSPECTED THE VEHICLE TO VERIFY THAT THE PROPER REPAIR HAD BEEN DONE, CONSUMER WAS THEN TOLD THAT THE PAPERWORK WOULD BE PROCESSED FOR REIMBURSEMENT, BUT CONSUMER NEVER HEARD BACK FROM DEALERSHIP, CONSUMER THEN CONTACTED DEALERSHIP AND WAS TOLD THAT HIS REQUEST FOR REIMBURSEMENT WAS NOT PROCESSED BECAUSE THE VEHICLE IDENTIFICATION NUMBER WAS NOT LISTED ON THE INVOICE, CONSUMER THEN WENT BACK TO HIS MECHANIC AND OBTAINED THE ADDITIONAL INFORMATION THAT WAS NEEDED, CONSUMER WAS THEN TOLD BY DEALERSHIP THAT THEY WOULD NOW PROCESS REIMBURSEMENT REQUEST BUT WAS NOT SURE IF MANUFACTURER WOULD APPROVE REQUEST EVEN WITH THE ADDITIONAL INFORMATION, CONSUMER IS SEEKING ASSISTANCE WITH REIMBURSEMENT IF DENIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560830April 18, 2001
TIRES:TREAD/BELT
WHILE DRIVING CONSUMER NOTICED THAT VEHICLE WAS RIDING ROUGH AND WAS HAVING TROUBLE CONTROLLING THE STEERING, CONSUMER THEN NOTICED THAT THE TREAD OF THE REAR TIRE HAD STARTED TO PEEL OFF, CONSUMER REPLACED TIRE BUT VEHICLE CONTINUED TO RIDE ROUGH SO ALL 5 FIRESTONE ATX P235/75R15 WITH THE VE SERIAL NUMBER WERE REPLACED CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE REPLACEMENT TIRES WERE PURCHASED BEFORE RECALL ANNOUNCEMENT. *AK FIRESTONE SEND THE REIMBURSEMENT TO THE CONSUMER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744215April 18, 2001
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
BRAKE AND ACCELERATOR PEDAL TOO CLOSE TOGETHER. DURING AN EMERGENCY STOP, BRAKE PEDAL WAS DEPRESSED TO ITS LIMIT. DUE TO THE SPACING BETWEEN THE BRAKE AND ACCELERATOR ALONG WITH THE HEIGHT OF ACCELERATOR PEDAL, BOTH WERE DEPRESSED AT ONCE CAUSING A SUBSTANTIAL INCREASE IN THE STOPPING DISTANCE. THIS IN TURN WAS THE MAIN REASON FOR A RECENT COLLISION AND SEVERAL PAST NEAR MISSED ACCIDENTS DURING EMERGENCY BRAKING. WIPER CONTROL ARM AND FLUID DISPENSER DOES NOT WORK ON OCCASION. THIS PART HAS BEEN REPLACED ONCE IN THE PAST UNDER WARRANTEE. SECOND PART IS ACTING THE SAME AS THE FIRST.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#744111April 16, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
STICKING THROTTLE BODY, CAUSES GAS PEDAL TO STICK AFTER PARK. IDENTICAL TO FORD RECALL OF SOHC ENGINE, HOWEVER FORD RECALL DOES NOT COVER THIS ENGINE (4.0L PUSH ROD V6). STICKING PEDAL CURED BY REPLACING DEFECTIVE THROTTLE BODY. FORD WILL NOT RECALL THROTTLE BODY FOR THIS ENGINE. STICKING PEDAL CAUSED "SUDDEN ACCELERATION" FROM STOP, RESULTING IN CLOSE CALL BACKING INTO SHOPPING CENTER STORE FRONT. FORD SHOULD RECALL THIS DEFECTIVE THROTTLE BODY, ALL SERVICES HAVE BEEN PERFORMED SINCE NEW AT FORD DEALER. THROTTLE BODY WAS CLEANED BY DEALER IN DECEMBER 2000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885846April 13, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE DRIVING CONSUMER HEARD A LOUD BANG, APPLIED BRAKES, AND PEDAL WENT TO FLOOR, AND NO BRAKING ACTION. USED EMERGENCY BRAKE TO SLOW VEHICLE DOWN. DEALER FOUND 2 BOLTS THAT HOLD BRAKE MASTER CYLINDER TO BOOSTER HAD SHEARED OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885690April 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER'S SON WAS DRIVING AT APPROXIMATELY 30 MPH WHEN CAR SLIPPED SIDEWAYS ON WET ROADS FOR 20 FEET. VEHICLE STRAIGTENED OUT, AND WAS HEADED TOWARDS A UTILITY POLE. SON ATTEMPTED TO APPLY BRAKES TO AVOID AN ACCIDENT. BRAKES WOULD NOT ENGAGE, AND VEHICLE WENT INTO A POLE. NEW BRAKES PADS WERE PUT ON VEHICLE IN JANUARY OF 2000. DEALERSHIP HAS NOT EXAMINED VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#885402April 9, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ACCELERATOR PEDAL GOT STUCK FOR 4TH TIME. PROBLEM STATED A YEAR IN A HALF AGO. CONSUMER WAS TRAVELING 60MPH AND ACCELERATOR PEDAL GOT STUCK. CONSUMER TRIED BRAKES, ALMOST STANDING WITH BOTH FEET ON THEM, AND THEY WOULDN'T WORK. CONSUMER PRESSED DOWN ON ACCELERATOR PEDAL TO SEE IF SHE COULD GET IT UNSTUCK AND ACCELERATOR PEDAL LIFTED AND BECAME NORMAL. CONSUMER IS CURRENTLY INSISTING THAT FORD TAKE A LOOK AT PROBLEM. DEALER IS TELLING CONSUMER THAT SHE NEEDS TO BUY A NEW VEHICLE. OFFICE OF CHAIRMAN OF BOARD IS WHO THE CONSUMER IS DEALING WITH IT CURRENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885252April 6, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
3-4 HOURS AFTER DRIVING VEHICLE CAUGHT FIRE IN ENGINE BLOCK, FIRE MARSHALL THOUGHT FIRE STARTED IN ENGINE COOLING FAN. VEHICLE STILL AT DEALER AT THIS TIME. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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