Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10089275August 19, 2004
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, VISIBILITY:REAR WINDOW WIPER/WASHER
THE REAR WINDSHIELD WIPER DOES NOT CLEAR THE ENTIRE WINDOW, THE LEFT TURN SIGNAL DID NOT WAIT UNTIL THE TURN WAS MADE BEFORE GOING OFF. THE CONSUMER BELIEVES SOMETHING MAY HAVE COME LOOSE WHICH CAUSED A GAS LEAK WHILE DRIVING. THE DEALER REFUSED TO REPAIR THE WIPER AND TURN SIGNAL UNDER WARRANTY. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073308August 17, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1999 FORD EXPLORER EDDIE BAUER EDITION... WE HAD GONE OUT TO DINNER AND WHEN LEAVING THE PARKING SPACE IT SOUNDED AS IF WE RAN OVER A GLASS BOTTLE. MY HUSBAND LOOKED AROUND THE VEHICLE AND COULD NOT FIND ANYTHING. I GOT IN THE DRIVERS SEAT AND IT FELT AS IF THE EMERGENCY BRAKE WAS ON (WAS NOT) AND WAS VERY HARD TO MOVE. WE RETURNED TO THE PARKING SPACE, TURNED OFF THE VEHICLE GETTING READY TO CALL AAA FOR SERVICES. WE BOTH HEARD A "RELEASE" SOUND. HE TURNED ON THE VEHICLE, BACKED UP AND WE DROVE HOME VERY CAREFULLY. THE NEXT MORNING THE VEHICLE WAS AT THE DEALERSHIP TO LOOK INTO THIS MYSTERY. THE BRAKES WERE FINE; HOWEVER, THEY FOUND THE FOLLOWING TO REPAIR: *SEALS TO BRAKES *REAR AXLE PINION SEAL *BOTH LOWER BALL JOINTS ON THE FRONT END I WAS TOLD THE FRONT RIGHT TIRE BALL JOINTS WERE COMPLETELY WORN DOWN AND THE TIRE WAS JUST WOBBLY HELD ON BY THE LUG BOLTS. WE RECENTLY PURCHASED THIS VEHICLE AND WOULD APPRECIATE YOUR HELP IN REVIEWING THE PAST RECALLS ON THIS TYPE VEHICLE. THIS COULD AND WOULD HAVE BEEN AN EXTREME HAZARD WITH PROBABLY EXTREME INJURY TO THE PERSONS INVOLVED. ALSO, IF YOU CAN PLEASE CHECK THE PAST HISTORY OF THE OWNERS TO MAKE SURE THEY HAVE KEPT THE VEHICLE MAINTAINED WITH ANY SUGGESTED RECALL ITEMS. THANK YOU, MARLENE MORGAN *LA *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087620August 10, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER SEAT FELL INTO THE BACK SEAT. THERE WAS A RECALL FOR THE SEAT. VEHICLE WAS PICKED UP AND THE SEAT FELL AGAIN. DEALER STATED THAT THE SEAT WAS WORN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087166August 4, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER, ENGINE AND ENGINE COOLING, AIR BAGS
INTERMITTENTLY WINDSHIELD WIPERS DID NOT WORK OR STARTED WORKING ON THEIR OWN. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE STALLED ON THE ROAD. AIR BAG AND CHECK ENGINE LIGHT INTERMITTENTLY CAME ON AND OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086187August 4, 2004
ELECTRICAL SYSTEM:IGNITION
VEHICLE FAILS TO START ON OCCASION. THE ENGINE WILL TURN OVER, BUT WILL NOT CATCH. AFTER WAITING FOR SEVERAL HOURS OR A DAY, THE VEHICLE WILL ONCE AGAIN START. SOMETIMES, AFTER LETTING THE ENGINE TURN OVER MANY, MANY TIME, THE ENGINE WILL CATCH. THIS SEEMS TO HAPPEN MOSTLY WHEN THE WEATHER IS HOT. FIRST INCIDENT WAS ON JULY 14, 2004 ONLY A FEW WEEKS AFTER WE BOUGHT THE EXPLORER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082728July 27, 2004
STRUCTURE
I HAVE A 1999 FORD EXPLORER SPORT WITH A STEP BAR THAT HAS COMPLETELY RUSTED OF THE FIRST YEAR OF PURCHASE. AFTER THE WINTER OF 2000 THE BARS HAS BEEN RUSTING MORE AND MORE THERE IS NOTHING THAT I CAN DO AS A CONSUMER. THE DEALERSHIP WILL NOT REPLACE IT UNDER MY WARRANTY BECAUSE THEY CONSIDER THAT WEAR AND TEAR. THIS MATTER NEEDS TO BE ATTENDED TO AS A SAFETY ISSUE. STEPPING ON A RUSTY BAR THAT WILL GIVE ANY TIME SOON CAN NOT BE GOOD FOR ANYONE WITH LITTLE KIDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082763July 27, 2004
ENGINE AND ENGINE COOLING
THE CAM SHAFT SYNCHRONIZER LOCKED UP, CAUSING THE TEETH TO BREAK OFF OF IT, THEREFORE NOT LETTING THE OIL PUMP WORK TO PUMP THE OIL TO THE ENGINE, WHICH CAUSED THE BEARINGS TO BE SCORED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083788July 23, 2004
AIR BAGS
POSSIBLE AIR BAG FAILURE OR PREMATURE DEPLOYMENT.*MR WHEN THE VEHICLE WAS STARTED THE AIR BAG LIGHT STARTED FLASHING ON THE DASH. AFTER APPROXIMATELY TWO MINUTES THE FLASHING CEASED AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONSUMER HASN'T TAKEN THE VEHICLE TO THE DEALER YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083449July 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 65 MPH, THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT. THE DRIVER STEPPED ON THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083352July 19, 2004
AIR BAGS
ROLL OVER ACCIDENT INVOLVING 1992 FORD EXPLORER. *MR THE CONSUMERS DAUGHTER WAS DRIVING ALONG WITH HER GRANDSON AND LOST CONSCIOUSNESS WHILE DRIVING UNEXPECTEDLY, HIT A TREE AND THE MEDIAN, FLIPPED OVER SEVERAL TIMES, LANDED ON THE ROOF AND THE AIR BAGS DID NOT DEPLOY. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10079830July 19, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR, ELECTRICAL SYSTEM, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED. THIS CAUSED POOR VISIBILITY TO THE DRIVER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE ,AND DROVE IT TO A PRIVATE MECHANIC, WHO DETERMINED THAT A GEM MODULE NEEDED TO BE REPLACED. *AK THE VEHICLE'S POWER WINDOWS, 4 WHEEL DRIVE AND DOME LIGHT HAVE ALSO STOPPED WORKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081767July 13, 2004
EXTERIOR LIGHTING:TURN SIGNAL
WHEN USING TURNING SIGNALS STEERING COLUMN BEGAN TO SMOKE. NO FIRE REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079221July 3, 2004
SEATS:FRONT ASSEMBLY:RECLINER
ON MY 1999 FORD EXPLORER, THE DRIVERS SEAT FRAME BROKE. SOMETIME PRIOR TO THE 2003 RECALL FOR THE BOLT FAILURE OF THE SEAT RECLINER ASSEMBLY, THE FRAME ALSO FAILED CAUSING THE SEAT TO RECLINE PARTIALLY EVEN THOU THE SETTING IS IN THE TOP POSITION. THE SEAT ALSO MOVES BACK AND FORTH WHEN HOLDING THE BACK REST, AND PUSHING ON IT. THE RECLINER RELEASE IS BENT, AND THE PLASTIC COVER ON THE BOTTOM OF THE SEAT IS NOW BROKEN ALSO BECAUSE THE SEAT IS SO BAD OUT OF POSITION. BUT THE RECALL BOLT WAS REPLACED AT THE DEALER, HOWEVER THEY WOULD NOT REPAIR THE BROKEN SEAT FRAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079197July 2, 2004
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE FACTORY PRESSURIZED CYLINDERS THAT HOLD THE HOOD OPEN HAVE FAILED. I HAVE NARROWLY AVERTED INJURY WHEN THE HOOD CAME FALLING DOWN. I FEEL THAT THIS IS A SAFETY ISSUE AND A POSSIBLE DESIGN DEFECT. I PLAN TO REPLACE THEM, BUT I AM CONCERNED THAT THE MANUFACTURER'S REPLACEMENT COULD BE SIMILARLY UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080218June 30, 2004
AIR BAGS
WHILE DRIVING AIR BAG LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065071June 24, 2004
TIRES:TREAD/BELT
WHILE DRIVING 40 MPH, THE RIGHT REAR TIRE TREAD SEPARATED. THIS WAS THE REPLACEMENT TIRE FOR THE TIRE RECALL 01T016000. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074099June 22, 2004
LATCHES/LOCKS/LINKAGES
WHEN IT IS COLD OUTSIDE (BELOW 32 DEGREES F)THE ELECTRONIC DOOR LOCKS WILL NOT OPEN WITH THE REMOTE MECHANISM. ALSO, AFTER UNLOCKING THE DOORS THEY WILL NOT STAY LOCKED AFTER CLOSING. WHEN THE CONSUMER LEANS ON THE DOORS AFTER CLOSING THEM , THEY WILL OPEN. THIS PROBLEM OCCURRED THREE TIMES. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063341June 22, 2004
SEATS
WHILE CONSUMER WAS DRIVING THE FRAME AT THE BASE OF THE SEAT BROKE IN TWO. *AK THE METAL BRACKET CONNECTED TO THE SIDE OF THE SIDE ADJUSTMENT BROKE AND CAUSED THE SEAT TO FALL BACK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078554June 21, 2004
VEHICLE SPEED CONTROL
THE THROTTLE BRACKET/PEDAL ASSEMBLY BROKE LOOSE FROM THE FIREWALL CAUSING LOSS OF CONTROL OF VEHILE. THE SPOT WELDS THAT ATTACHED THE ASSEMBLY FATIGUED, ALLOWING THE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074894June 6, 2004
POWER TRAIN:AXLE HUBS
WHILE DRIVING AT 70MPH, FLAT, SMOOTH ROAD, I FELT AND HEARD A "THUD" FROM LEFT FRONT AREA OF VEHICLE, FOLLOWED BY HIGH PITCHED SQUEEL, PULLED OFF ROAD AND DID A VISUAL CHECK & FOUND NOTHING OUT OF PLACE, OR ANY LOOSE OR MISSING PIECES.*AK PULLED BACK ONTO HIGHWAY, SLOWLY INCREASING SPEED, EVERYTHING SEEMED FINE. AFTER 5 TO 6 MILES I HAD TO APPLY BREAKS HARD, VEHICLE PULLED ABRUPTLY TO THE LEFT AS I PULLED BACK TO RIGHT IT PULLED VERY HARD TO RIGHT W/ A GRINDING NOISE, HAD TO SLOW TO 30 MPH TO MAINTAIN CONTROL UNTIL REACHING A SERVICE FACILITY. UPON INSPECTION THE MECHANIC FOUND THE LEFT FRONT HUB BEARING HAD FAILED, HE EXPLAINED IT WOULD HAVE BECOME UNCONTROLABLE IF I CONTINUED TO DRIVE IT. HUB BEARING WAS REPLACED WITH A NEW UNIT, OLD PART IS STILL AVAILABLE, I HAVE SEALED IN BOX REPLACEMENT CAME IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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