Ford Explorer Complaints (1992)

633 consumer complaints on file.

#703756February 26, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN IN DRIVE CAR ACTS LIKE IN NEUTRAL, THEN WITH GAS ADDED, JERKS AND GOES INTO GEAR - ONLY IN COLD SEASON AND FIRST THING IN MORNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703739February 25, 1999
STRUCTURE:BODY:DOOR
THE DOOR GRIP ON THE DRIVERS SIDE OF THE EXPLORER CRACKED OFF FIRST. ONE MONTH LATER THE DOOR GRIP ON THE PASSENGERS SIDE CRACKED OFF. THE DOOR GRIP IS THE ONLY WAY OF SECURELY CLOSING THE DOORS. THE GRIP CRACKED OFF AS IT IS ONE MOLDED PIECE. THE ONLY MEANS OF REPAIR IS TO REPLACE THE ENTIRE DOOR PANEL AT A COST OF $415.00 PER DOOR PLUS LABOR. THIS GRIP HAS SINCE BEEN REDESIGNED TO ELIMINATE THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835207February 24, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AFTER TURNING THE HEATER ON SMOKE STARTED COMING OUT OF THE DASH PANEL AND THE BUTTOM HEATER. DRIVER NEVER SAW ANY FLAMES, JUST SMOKE AND A SMELL OF BURNING LEAVES AND PINE STRAW. THE PROBLEM WAS NOT REPORTED TO THE DEALERSHIP. EA99004, BLOWER ASSEMBLY FIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835185February 23, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
EA99004, BLOWER ASSEMBLY FIRES; WHILE THE VEHICLE WAS WARMING UP, THE VEHICLE FILLED UP WITH A TREMENDOUS AMOUNT OF SMOKE IN THE REAR. OWNER WAS ABLE TO TURN OFF THE IGNITION TO KEEP A FIRE FROM STARTING. THE DEALER OR THE MANUFACTURER WERE NOT NOTIFIED ABOUT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703632February 23, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SMOKE FILLED THE INTERIOR OF THE VEHICLE WITHIN 2 BLOCKS OF THE START OF A TRIP. THE ODOR WAS CLEARLY THAT OF BURING LEAVES OR WOOD. DRIVING WAS NOT POSSIBLE. THE DEALER INITIALLY DISBELIEVED THAT SMOKE WAS AT FAULT, BUT RATHER ESCAPING COOLANT MUST BE THE PROBLEM. AFTER FURTHER INVESTIGATION THE DEALER FOUND DEBRIS IN THE VENTILATION SYSTEM AND CLEANED IT OUT, CHARGING ME $50. I WAS TOLD NOT TO PARK UNDER TREES. HARDLY POSSIBLE IN NORTH CAROLINA AND SURELY NOT A DESIGN SPECIFICATION FOR AN SUV. A LETTER TO FORD'S CUSTOMER ASSISTANCE CENTER PRODUCED ONLY A TELEPHONE CALL TELLING ME THAT "FORD STANDS BEHIND ITS DEALERS" AND THAT NO FURTHER ACTION FROM FORD WOULD OCCUR. THE PROBLEM STILL EXISTS. FOR MY OWN SURVIVAL I NOW PARK ONLY UNDER A ROOFED AREA AT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703511February 19, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
NONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831758February 9, 1999
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE OIL PUMP MALFUNCTIONED ,CAUSING MAJOR DAMAGE TO THE ENGINE. CAUSE UNKNOWN. OIL PICK UP TUBE TOO SMALL. SMALL METAL CHIPS EMBEDDED IN SCREEN WOULD NOT COME OUT DURING OIL CHANGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703060February 8, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE PROBLEM WAS ACTUALLY WITH THE BLOWER UNIT COMMON TO THE A/C AND HEATER. THE A/C WAS ON WHEN WHITE SMOKE STARTED BILLOWING OUT OF THE VENTS. I STOPPED THE CAR, AND THE FIRE EXTINGUISHED ITSELF. WHEN I TOOK THE CAR INTO THE DEALERSHIP, THEY INFORMED THAT THE BLOWER HAD CAUGHT FIRE DUE TO ACCUMULATION OF LEAVES AND OTHER DEBRIS SOMEWHERE INSIDE THE VENTILATION SYSTEM. TOTAL COST OF REPAIRS WAS ROUGHLY $1,500. AS THE FIRE DESTROYED THE BLOWER AND OTHER A/C-HEATER COMPONENTS. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#702938February 4, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE ENTIRE REAR DOOR WAS RECALLED BACK IN 1993. THE DOOR WAS REPLACED BY FORD. I'M CURIOUS TO KNOW IF I CAN BE REIMBURSED FOR THE HYDRAULIC LIFT WHICH I JUST PURCHASED. IT FELL OFF DURING NORMAL USE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702819February 1, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTI-LOCK BRAKES LOCKED UP WHILE SLOWING FOR A 15MPH CURVE AND THE EXPLORER TRACKED STRAIGHT AHEAD. ANY AND ALL BRAKING SEEMED USELESS DURING THE ATTEMPTED DECELARATION PROCESS. I'M TARDY IN REPORTING THIS EVENT,BUT A SIMILAR ACCIDENT BY FRIENDS OF OURS IN A 1993 EXPLORER MADE ME THINK THEV WHOLE ACCIDENT OVER. I FIRMLY BELIEVE FORD HAS A PROBLEM WITH THEIR EARLIER EXPLORERS IN REGARDS TO ABS/DISC BRAKES/AND SLOWING IN GENERAL. WOULD LIKE TO KNOW IF THIS IS AN ISOLATED EVENT OR WHETHER THIS IS SOMEWHAT COMMOM IN THE EARLIER PRODUCTION EXPLORERS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#702786January 31, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY EXPLORER CAUGHT ON FIRE WHILE I WAS DRIVING DOWN THE HIGHWAY. THE FIRE WAS AROUND THE ENGINE. THE FIRE ALSO IN THE DASH OF THE VEHICLE, SO FIRE IS UNKNOWN WHERE STARTED. THE VEHICLE WAS TOTALLED. WHEN THE FIRE DEPARTMENT GOT THERE THE POWER LOCKS HAD LOCKED THE DOORS AND HAD TO BREAK WINDOWS TO PROCEED PUTTING FIRE OUT FROM THE INSIDE. PLEASE LOOK IN TO THIS MATTER OR CONTACT ME ON WHO I NEED TO CONTACT WITH THIS MATTER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#834110January 28, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE SEAT BELT WOULD NOT LATCH PROPERLY; INTERMITTENTLY IT WOULD UNLATCH ITSELF OR WOULD NOT LATCH AT ALL. ALSO BOTH REAR DOORS WOULD NOT OPEN FROM THE INSIDE; NOTHING WRONG WITH THE HANDLES, DOOR WOULD NOT UNLATCH FROM THE INSIDE. DEALER NOTIFIED AND INFORMED CONSUMER REPAIRS WOULD ONLY BE MADE AT CONSUMER'S COST. NEEDS HELP IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702510January 23, 1999
SUSPENSION
THE FRONT RADIUS ARM BUSHINGS HAVE FAILED TWICE, I-BEAM BUSHING FAILED ONCE. THRUST BEARINGS ALSO FAILED, RELATED TO A-ARM BUSHINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543439January 20, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE FIRE. (OHIO TRAFFIC CRASH REPORT).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#701676December 29, 1998
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE TURNING ONTO ANOTHER ROAD, I SAW FLAMES COMING FROM THE FRONT PASSANGER WHEELWELL. THE FIRE COMPLETELY TOTALED THE VEHICLE. THE FIRE CAME FROM THE FRONT PASS. SIDE, FROM A WIRING HARNESS OR A/C UNIT. NOBODY WOULD HELP, EVEN AFTER OTHER OWNERS HAD TOLD ME THAT THEY HAVE HAD MANY PROBLEMS WITH THE SAME 2 ITEMS ON THEIR EXPLORERS. VELDE FORD OR FO MO CO WOULD NOT DISCLOSE ANY INFO, OR PROVIDE ANY HELP IN THIS MATTER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#701582December 24, 1998
POWER TRAIN:MANUAL TRANSMISSION
STANDARD TRANSMISSION IS MAZADA-BUILT 5-SPEED AND WAS ORIGINAL EQUIPMENT. PROCEEDING ON INTERSTATE AT SPEED. DOWNSHIFT FROM 5TH TO 4TH FOR TRAFFIC. COULDN'T UP SHIFT TO 5TH. COULD SHIFT FROM 4TH TO NEUTRAL. STOPPED VEHICLE. COULDN'T SHIFT TRANSMISSION INTO 1ST, 2ND, 3RD, 5TH OR REVERSE. ONLY HAD 4TH GEAR. AT APPROXIMATELY 78,500 MILES TRANSMISSION FLUID LEVEL AND QUALITY CHECKED BY OWNER AS PART OF ROUTINE SELF-MAINTENANCE AND OIL CHANGE. FLUID LEVEL AND QUALITY LAST CHECKED BY DEALER AS PART OF 60,000 MILE SERVICE. HAVE INVESTIGATED COMPLAINT DATABASE AND TSB DATABASE. I BELIEVE THERE MANY RECURRING INCIDENTS OF THIS PROBLEM. REPAIR SOLUTION WAS REPLACEMENT OF TRANSMISSION WITH A REBUILT TRANSMISSION BY THE DEALER. ATTEMPTING TO DETERMINE IF CONDITIONS WARRANTY INVESTIGATION AND POTENTIAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832061December 9, 1998
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH FRONT END SUSPENSION. ALSO, THERE IS A BANGING SOUND WHEN APPLYING BRAKES. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831695December 3, 1998
WHEELS:HUBCAP/COVER
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WIT WHEEL HUB. THE CONSUMER VEHICLE MAKES A HUMMNG AND CLONKING SOUND. THE HUB CAME LOOSE. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831752December 3, 1998
SUSPENSION
DP98001 HEAVY LATERAL VIBRATION; WHILE DRIVING DRIVER FEELS A VIBRATION IN THE VEHICLE. THE VIBRATION IS FELT MORE WHEN THE VEHICLE IS DRIVEN UNDER 50 MPH. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830325November 6, 1998
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VENTILATION SYSTEM CAUGHT ON FIRE WHILE DRIVING AT 35MPH. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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