Ford Explorer Complaints (2001)

730 consumer complaints on file.

#10162811July 18, 2006
SEAT BELTS:FRONT
SEAT BELT ON DRIVER SIDE WILL NOT RETRACT OR RECOIL. I CAN FASTENER THE SEAT BELT BUT IT WILL NOT ADJUST AT ALL. I HAD IT DIAGNOSED AT THE DEALER AND THE BEAT IS BROKEN WHERE THE PANEL WILL HAVE TO BE TAKEN OFF TO REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162806July 18, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
LEFT SIDE UPPER GLASS HINGE ON LIFTGATE BROKE OFF JULY 13, 2006 @60890 MILES , I HAD A SIMILAR PROBLEM IN NOVEMBER 2004 @ 40014 MILES IN WHICH I HAD TO REPLACE THE RIGHT SIDE UPPER GLASS HINGE ON LIFTGATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161246July 2, 2006
STEERING, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
PREMATURE STEERING COMPONENT FAILURE. 48,000 TIE ROD ENDS, 59,000 UPPER CONTROL ARMS, LOWER BALL JOINTS, RACK AND PINION, AND POWER STEERING PUMP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159254June 7, 2006
POWER TRAIN:DRIVELINE:DRIVESHAFT
MY 2001 FORD EXPLORER SPORT 4X4 MAKES A LOUD WHINING NOISE TOOK IT TO A TRANSMISSION SHOP. INFORMED ME THAT THEY WOULD HAVE TO PROBABLY HAVE TO REPLACE THE DRIVE SHAFT ESTIMATED COST WOULD BE AT LEAST 2000$ I HAVE ALWAYS BABIED MY FORD. HOW IN THE WORD COULD A DRIVE SHAFT GO BAD? I HAVE HAD CARS THAT WERE 15 YEARS OLD AND OVER 200,000 MILES ON THEM NEVER A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158170May 24, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
BACK WINDOW DEFECT. THE LEFT-SIDE HINGE ON THE WINDOW OF THE HATCHBACK FELL OFF. APPARENTLY A RIVET CAME LOOSE FROM THE INSIDE OF THE WINDOW CAUSING IT TO SEPARATE FROM THE HINGE. THE RIGHT SIDE REMAINED IN TACT. THIS IS THE SAME PROBLEM AS INDICATED IN A FAILURE REPORTED ON AUGUST 23, 2003. I BOUGHT THIS VEHICLE BRAND NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154309March 31, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 2WD EXPLORER SPORT: PLEASE RELEASE TO FORD: HERE'S YOUR TECHNICAL SERVICE NOTICE: 03-25-4 DEC 03 A/T - 5R55W NO 3RD GEAR/SLIPPING 2-3 SHIFT/DTC'S SET MY TRANSMISSION DIED AT 65,000 MILES. EVERYONE WITH A FORD EXPLORER HAS ISSUES WITH THE TRANSMISSION SOMEWHERE BETWEEN 50-65,000 MILES WITH THE PROBLEM NOTED IN YOUR TSB ABOVE. REFUND MY SERVICE DEDUCTIBLE FOR A KNOWN FAILURE WITH YOUR BROKEN TRANSMISSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152083March 7, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHEN THE VEHICLE WAS TRANSITIONING BETWEEN 1ST AND 2ND GEAR, THE VEHICLE SEEMED AS IF IT WAS IN NEUTRAL UNTIL THE ACCELERATOR PEDAL WAS RELEASED. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151038February 23, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT*: THE CONTACT STATED SINCE OWNERSHIP, THE LOWER BALL JOINTS HAVE BEEN REPLACED THREE TIMES. THE VEHICLE WAS PURCHASED AT 44,159 MILES AND HAS BEEN DRIVEN 22,530 MILES SINCE PURCHASE. THE BREAKDOWN ON THE REPAIRS ARE; ON 12/13/03 AT 28,676 MILES BOTH LOWER BALL JOINTS WERE REPLACED, ON 08/05/04 AT 35,260 MILES-THE LEFT LOWER BALL JOINT AND SPINDLE ARM WERE REPLACED, THIS WAS ONLY 6,584 MILES SINCE THE PREVIOUS BALL JOINT REPLACEMENT, AND ON 12/26/05 AT 44,159 MILES-BOTH LOWER BALL JOINTS AND THE RIGHT UPPER CONTROL ARM WERE REPLACED AT ONLY 9,331 MILES FROM PREVIOUS REPLACEMENT. THE CONTACT EXPRESSED CONCERNS REGARDING THE CONTINUOUS REPAIRS TO THE SERVICE MANAGER AT THE DEALERSHIP WHO DETERMINED THE NIAGARA FALLS AREA HAS THE HIGHEST RATE OF FAILURE FOR BALL JOINTS IN THE COUNTRY. THERE WERE NO ADDITIONAL EXPLANATIONS FOR THE EXTREME RATE OF FAILURE. MOST OF THE MILES ON THE TRUCK ARE THRUWAY MILES. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR DRIVEN IN A MANNER TO CAUSE OR AGGRAVATE THIS TYPE OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151050February 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE IS EQUIPPED WITH A BUTTON TO PUSH TO PLACE THE VEHICLE INTO OVERDRIVE. HOWEVER, IT GOES INTO OVERDRIVE ON ITS OWN CAUSING THE VEHICLE TO JERK BADLY. IT IS AN INTERMITTENT PROBLEM THAT OCCURS DURING COLD WEATHER. TO DISENGAGE THE OVERDRIVE, THE VEHICLE MUST BE TURNED OFF AND RESTARTED. THE DEALERSHIP WAS CONSULTED. DURING COLD WEATHER WHEN THE VEHICLE IS IN OVERDRIVE IT GOES OUT OF OVERDRIVE AND JERKS. THE VEHICLE, SPEED AND RPMS DROP, AND OVERDRIVE OFF LIGHT FLASHES. CONTACT HAD TO PULL OFF THE ROADWAY AND TURN VEHICLE OFF AND RESTART FOR VEHICLE TO START INOVERDRIVE AS NORMAL. CONTACT CAME CLOSE TO BEING REAR ENDED. THE VEHICLE WOULD REMAIN IN OVERDRIVE UNLESS THE CONTACT CLICKED BUTTON ON SHIFT COLUMN TO TAKE IT OUT OF OVERDRIVE OR IF IN OVERDRIVE TO RESUME BACK TO OVERDRIVE. TOOK VEHICLE TO DEALER, WHO CLAIMED THERE WAS NO RECALL, BUT DID ADVISE HAD SIMILAR PROBLEMS WITH OTHER CONSUMERS. CONTACTED FORD MOTOR COMPANY, AND WAS TOLD THERE WA SNO RECALL AND COULD NOT DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149264February 2, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE PARKED OVERNIGHT IN A GARAGE; THE VEHICLE CAUGHT FIRE AND SUSTAINED EXTENSIVE DAMAGE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FIRE. NO ONE WAS INJURED. THE POLICE WERE ALSO ON THE SCENE AND A REPORT WAS TAKEN. THE INSURANCE ADJUSTOR INSPECTED THE VEHICLE AND DETERMINED THE FIRE STARTED ON THE DRIVER'S SIDE AND MOST LIKELY IGNITED FROM THE CRUISE CONTROL ASSEMBLY. THERE IS A NHTSA RECALL, # 05V388000, REGARDING THE CRUISE CONTROL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10149745January 25, 2006
SUSPENSION
BOTH LOWER BALL JOINTS AND RIGHT UPPER CONTROL ARM HAVE BEEN REPLACED ON THE CONSUMER'S 2001 FORD EXPLORER ON 3 DIFFERENT OCCASIONS. *TS *NM UPDATED 02/07/06
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148277January 21, 2006
ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE
AFTER HAVING MY 2001 LMTD EDITION EXPLORER PARKED FOR OVER 45 MINUTES, THE VEHICLE CAUGHT ON FIRE AND WAS CONSUMED. IT WAS A TOTAL LOSS, MELTED DOWN TO THE FRAME OF THE VEHICLE. THE FIRE MARSHAL WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE AS THE DAMAGE WAS SO SEVERE, BUT I WAS REFERRED TO SEVERAL ARTICLES REGARDING SIMILAR FORD EXPLORER FIRES. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10147966January 17, 2006
POWER TRAIN:CLUTCH ASSEMBLY
2001 FORD EXPLORER SPORT TRAC - 4X2 MANUAL 18 OCT 2002 - VEHICLE STOPPED SHIFTING INTO GEAR CLUTCH FLUID RESERVOIR EMPTY - DEALER REPLACED CLUTCH MASTER CYLINDER ASSEMBLY. 02 NOV 2002 -VEHICLE STOPPED SHIFTING INTO GEAR CLUTCH FLUID RESERVOIR EMPTY - DEALER REPLACED CLUTCH SLAVE CYLINDER ASSEMBLY 11 JUN 2003-VEHICLE STOPPED SHIFTING INTO GEAR CLUTCH FLUID RESERVOIR EMPTY - DEALER REPLACED CLUTCH MASTER CYLINDER ASSEMBLY I BELIEVE IT ALSO OCCURRED IN 2004 BUT NO RECORD OF WORK PERFORMED. 26 DEC 2005-VEHICLE STOPPED SHIFTING INTO GEAR CLUTCH FLUID RESERVOIR EMPTY - DEALER REPLACED CLUTCH MASTER & SLAVE CYLINDER ASSEMBLY 29 DEC 2005 - VEHICLE STOPPED SHIFTING INTO GEAR REWORK FROM LAST REPAIR - AIR IN CLUTCH FLUID LINE. ALTHOUGH NO ACCIDENT OCCURRED, THE FAILURES PRESENT A VERY DANGEROUS SITUATION, PARTICULARLY WHEN TRYING TO ACCELERATE; MERGING INTO TRAFFIC, ENTERING INTERSTATE, ETC FORD IS AWARE OF THIS DANGEROUS SITUATION AND HAS NOT ADDRESSED IT ADEQUATELY. THERE ARE CURRENTLY FOUR TECHNICAL SERVICE BULLETINS (TSBS) ISSUED BY FORD RELATED TO THIS COMPLAINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147196January 8, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 FORD EXPLORER TRANSMISSION PROBLEM. TRANSMISSION SLIPPING WHEN SHIFTING BETWEEN 2ND AND 3RD. FORD UNWILLING TO ADMIT FAULT AND REPAIR PROBLEM. MANY OTHER VEHICLE OWNERS WITH SAME PROBLEM NOT CORRECTED YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147063January 6, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHECK ENGINE LIGHT ON AND RUNNING A LITTLE ROUGH IN COLD WET WEATHER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147014January 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
AT AROUND 55000 MILES I HAD TO REPLACE MY REAR AXLE AND I AM NOW AT 62000 AND MY O/D WILL START FLASHING AND MY 2001 EXPLORER WILL SHIFT HARD OR NOT SHIFT AT ALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146659January 1, 2006
ELECTRICAL SYSTEM:WIRING
I NOTICED MY DASH TURN SIGNAL BLINKED FAST WHEN I SIGNALING TO TURN RIGHT, BUT NOT LEFT. I CHECKED THE BULB AND IT WAS WORKING. IF THE STEERING COLUMN WAS IN THE UPRIGHT POSITION, IT BLINKED AT A NORMAL PACE, WHEN I LOWERED THE COLUMN IT BLINKED FAST. I REMOVED THE PLASTIC COVER AROUND THE STEERING COLUMN AND FOUND THE WIRING HARNESS FOR THE TURN SIGNALS AND WIPERS WAS MELTED ALONG WITH THE INSULATION AROUND THE WIRES. IT APPEARS THAT THE CONNECTOR OVER HEATED AND RUINED THE REST OF THE WIRES. SINCE I DISCOVERED THIS IN TIME, THANKFULLY, THERE HAVE BEEN NO CONSEQUENCES, I BELIEVE I SAVED MY VEHICLE FROM BURNING DOWN. MY STEERING COLUMN IS APART AS I AM AWAITING FOR GUIDANCE ON HOW TO PREVENT THIS FROM HAPPENING AGAIN, SINCE FORD IS AWARE THE INSULATION ON THE WIRES ARE CRACKING, I HOPE THERE IS A RESOLUTION SOON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146465December 22, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
2001 FORD EXPLORER HOOD FLEW OPEN AND BROKE THE HINGES. *TS THIS FAILURE RESULTED IN DAMAGE TO THE HOOD AND HINGES, WIPER BLADES AND COWL AREA (OHIO TRAFFIC CRASH REPORT). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145076December 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
2001 FORD EXPLORER SPORT 4X4 HAS 2-3 SHIFT FAILURE CAUSING CAR ENGINE RPM TO RISE SEVERELY WITHOUT SHIFTING TRANSMISSION INTO 3RD GEAR. THIS FIRST HAPPENED WHILE GETTING ON THE HIGHWAY LEAVING ME HOPELESSLY IN THE RIGHT LANE AS TRAFFIC RAPIDLY APPROACHED FROM BEHIND, I WAS FORTUNATE TO BE ABLE TO GET ONTO THE SHOULDER. I HAVE COME TO FIND OUT TODAY THAT THIS HAS BEEN AND CONTINUES TO BE A WELL KNOWN PROBLEM BY FORD FOR YEARS WHICH HAS YET TO BE ADDRESSED! THERE IS EVEN A TECH SERVICE BULLETIN FOR THIS PROBLEM! BESIDES RIPPING OFF CONSUMERS FOR OUTRAGES RECURRING REPAIR COSTS, THIS IS A REAL SAFETY ISSUE. IS IT GOING TO TAKE SOMEONE GETTING SEVERELY HURT BEFORE SOMETHING IS DONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144497December 5, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
MY VEHICLE HAS AN IDLE AIR CONTROL MALFUNCTION AND AFTER CONFERRING WITH OTHER FORD OWNERS. MOST HAVE HAD THE SAME PROBLEM WITH THEIR VEHICLE. I AM CONCERNED IT MAY BE A BIGGER PROBLEM THAN FORD MAY BE AWARE OF. WE WOULD LIKE TO HAVE IT INVESTIGATED IF POSSIBLE. MY VEHICLE IS A 2001 FORD EXPLORER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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