Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10176766December 21, 2006
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
THE REAR WINDOW WIPER ON MY 1999 FORD EXPLORER FAILS TO WORK. I'VE REPLACED THE MOTOR, AND THERE IS POWER TO THE MOTOR ITSELF. IF I TURN THE WIPER ON AND GET OUT AND FORCE THE WIPER UP, IT WILL BEGIN TO WORK. UNFORTUNATELY, THIS IS NOT AN OPTION WHEN DRIVING DOWN THE HIGHWAY AND IT BEGINS TO RAIN. WITH THE WIPER NOT WORKING, IT IS VERY DIFFICULT TO SEE OUT THE BACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176054December 13, 2006
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS BECAME INOPERABLE. THERE WAS A NHTSA RECALL, #00V072000, REGARDING THE ELECTRICAL SYSTEM; FUSES AND CIRCUIT BREAKERS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175784December 11, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED UPON STARTING THE VEHICLE, THE ENGINE STALLED IMMEDIATELY. THIS WAS FOLLOWED BY THE CHECK ENGINE LIGHT ILLUMINATING CONSTANTLY. THIS WAS THE FIFTH OCCURRENCE OF THIS PROBLEM. THE VEHICLE WAS TAKEN TO A SERVICE DEALER ON FOUR OTHER OCCASIONS, WHERE THE DEALER DETERMINED THAT THE IDLE BYPASS VALVE WAS STICKING. THE VALVE WAS REPLACED EACH TIME, BUT THE PROBLEMS PERSISTED. THE MANUFACTURER WAS ALSO NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175480December 7, 2006
SEATS
EVERY SINCE I HAD MY 1999 FORD EXPLORER WORKED ON FOR THE SEAT RECLINER RECALL I HAVE HAD PROBLEMS WITH MY DRIVER'S SEAT MOVING LIKE IT WAS NOT PROPERLY SECURED. I FINALLY WAS ABLE TO DETERMINE THAT THE PIN HOLDING MY DRIVERS SIDE SEAT TO THE RAIL THAT THE SIDE SLIDES ON, FRONT TO REAR, HAD PULLED OUT OF THE HOLE. THIS MEANS THAT MY SEAT WAS NOT SECURED TO THE VEHICLE. I HAVE ATTEMPTED TO PUT THE PIN BACK INTO THE SEAT RAIL BUT IT WILL NOT STAY IN. THE RESULT IS THAT THE SEAT REMAINS UNSECURED TO THE FLOOR AND WILL FALL BACK IF I LEAN BACK IN IT! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175386December 1, 2006
TIRES
1999 EXPLORER LEFT REAR TIRE BLEW OUT AND THEN VEHICLE CAUGHT ON FIRE. *TS THE VEHICLE CAUGHT ON FIRE NEAR THE LEFT REAR TIRE. THE ENTIRE VEHICLE CAUGHT ON FIRE AND BURNED. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10173785November 18, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
99 FORD EXPLORER, 1. NO BRAKES, 2. BRAKE LINE WORE THROUGH DOWN BY THE METAL POWER STEERING PUMP PIPES. 3 HAD IT TOWED TO THE GARAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172175October 30, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
THE OVERDRIVE LIGHT IN MY 1999 FORD EXPLORER (105,000 MILES) BEGAN FLASHING TODAY & THE TRANSMISSION IS NOT SHIFTING PROPERLY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171809October 25, 2006
TIRES
ON 10/06/2006 MY DAUGHTER WAS DRIVING HER 1999 FORD EXPLORER ON I-35 AT APPROX 70 MPH WHEN HER RIGHT REAR TIRE BLEW OUT. ON 10/19/2006 SHE WAS DRIVING ON THE SAME STRETCH OF ROAD AND HER LEFT REAR TIRE BLEW OUT. BOTH TIRES WERE GOODYEAR WRANGLER HT WITH APPROX 21K MILES ON THEM AND WERE INFLATED TO 35 PSI. SHE WAS EXTREMEMLY FORTUNATE IN BOTH CASES AND DID NOT ROLL THE SUV HOWEVER, SHE DID TOTAL THE SUV.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10171812October 25, 2006
TIRES
ON 10/06/2006 MY DAUGHTER WAS DRIVING HER 1999 FORD EXPLORER ON I-35 NORTH OF WACO, TX WHEN HER RIGHT REAR TIRE BLEW OUT. IT WAS A GOODYEAR WRANGLER HT. THE TIRE WAS REPLACED THE NEXT DAY IN DALLAS BY A DEALER. THIS IS RELATED TO COMPLAINT # 10171809.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170925October 16, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1) 1999 FORD EXPLORER 2 DOOR (MINE) AND 2000 FORD EXPLORER 4 DOOR (MY BROTHER'S). BOTH VEHICLES ARE OPERATED AS NORMAL DAILY DRIVER VEHICLES. THERE WAS NO KNOWN EVENT LEADING TO THE FAILURE IN EITHER VEHICLE (NOT OPERATED UNDER HARSH CONDITIONS/GRAVEL ROADS, ETC.). 2) BOTH VEHICLES WITHIN A FEW MONTH PERIOD BEGAN EXPERIENCING PROBLEMS WITH THE DOOR LATCH MECHANISM -- PASSENGER DOOR ON MY EXPLORER, AND BOTH DRIVER'S SIDE DOORS ON MY BROTHERS. WHEN LOCKED, THE DOOR WOULD NOT UNLOCK. THE POWER LOCK CYLINDER WAS ACTUATING, BUT NOT DISENGAGING THE LOCK. THE DOOR COULD NOT BE UNLOCKED WITH THE KEY FROM THE OUTSIDE NOR THE FOB/KEY CHAIN. ALSO, THE REAL CONCERN - THE DOOR COULD NOT BE OPENED FROM THE INSIDE BY PULLING THE DOOR HANDLE (WHICH NORMALLY WOULD UNLOCK AND OPEN THE DOOR). IN EACH OF THE THREE DOORS, A SMALL RETRACTING SPRING INSIDE THE DOOR LATCH WAS BROKEN. HAD THE VEHICLE BEEN IN AN ACCIDENT OR SOME OTHER SITUATION REQUIRING AN EMERGENCY EXIT FROM THE VEHICLE, THE OCCUPANT SITTING BY THE AFFECTED DOOR POSSIBLY COULD NOT EXIT THE VEHICLE WITHOUT MOVING TO ANOTHER DOOR OF THE VEHICLE. 3) I REPAIRED THESE LATCHES MYSELF, USING SPRINGS PURCHASED FROM A LOCAL HARDWARE STORE, AS THE LATCHES ARE NOT AVAILABLE AFTERMARKET IN STORES SUCH AS AUTO ZONE OR NAPA (FORD DEALER MAY HAVE THEM BUT HAVE NOT CHECKED). THE SMALL SPRING APPEARS TO KEEP THE LOCK MECHANISM PULLED OFF UNLESS THE LOCK IS ENGAGED, WITHOUT THE SPRING, THE LOCK WOULD NOT DISENGAGE UNDER NORMAL OPERATION. THE ONLY WAY THE DOOR WOULD UNLOCK WAS TO PUSH THE UNLOCK BUTTON NUMEROUS TIMES (SOMETIMES 30 + TIMES) AND IT WOULD EVENTUALLY UNLOCK. REMOVAL OF THE DOOR PANEL AND LATCH ASSEMBLY WAS REQUIRED TO FIX THE BROKEN SPRING. WE DO HAVE AT LEAST ONE OF THE BROKEN SPRINGS (ABOUT 1 1/2 INCHES LONG). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170523October 11, 2006
TIRES:TREAD/BELT, TIRES
DT*: THE CONTACT STATED THE TIRE THREADS SEPARATED FROM THE REAR PASSENGER TIRE CAUSING THE VEHICLE TO SPIN OUT OF CONTROL AT 55 MPH, AND ALMOST CAUSED AN ACCIDENT. THE CONTACT PURCHASED THE VEHICLE USED AND WAS UNSURE HOW OLD THE TIRE WAS. THE TIRE MANUFACTURER WAS DUNLOP. SIZE: P235/75R15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170321October 9, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHEN THE AUTOMOBILE(FORD EXPLORER 1999 SOHC V6) IS IN COLD WEATHER AND YOU START IT IT SEEMS TO MISFIRE OR ACT LIKE THERE IS AN AIR LEAK. I HAVE READ SEVERAL POST ON THE INTERNET AND PEOPLE SEEM TO SEE THIS PROBLEM ALOT ON CERTAIN YEAR FORD EXPLORERS. THE HAVE SAID THAT IT IS CAUSED BY AN AIR LEAK AROUND THE EXHAUST MANAFOLD THAT ONLY SHOWS UP WHEN THE ENGINE IS COLD BECAUSE THE PART IS SHRUNK AND DOES NOT FIT BUT ONCE THE CAR WARMS UP THE PART EXPANDS AND ACTS AS IF THERE IS NO PROBLEMS. WHEN STARTING THE CAR IN WARM WEATHER YOU NEVER SEE THIS PROBLEM. I HAVE NOT HAD THIS FIXED ON MY CAR SINCE I PARK IN A GARAGE I RARELY SEE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168571September 18, 2006
ENGINE AND ENGINE COOLING
I WAS AT MY OFFICE WORKING WHEN MY 5 YEAR OLD DAUGHTER CAME TO ME SAYING "MOMMY IT'S AN EMERGENCY, YOUR TRUCK IS SMOKING!" (I HAD BEEN AT THE OFFICE WORKING FOR AN HOUR AND A HALF AFTER PICKING MY CHILDREN UP FROM SCHOOL.) I OPENED THE BACK DOOR TO SEE WHAT SHE WAS TALKING ABOUT AND SAW MY TRUCK ENGULFED IN FLAMES. I RAN BACK INSIDE THE TO CALL 911. A MAN HAD COME INSIDE THE OFFICE TO TELL US A TRUCK WAS ON FIRE, HE WAS ALREADY ON THE PHONE WITH 911. I MOVED MY CHILDREN TO THE FRONT OF THE OFFICE, YELLED FOR EVERYONE PARKED BY MY TRUCK TO MOVE THEIR VEHICLES, AND WENT OUTSIDE IN A PANIC. BY THE TIME THE FIRE DEPARTMENT, POLICE DEPARTMENT AND AMR ARRIVED, THE FIRE HAD SPREAD TO THE DRIVER'S SIDE OF THE INTERIOR, THE GRILL (FRONT OF THE TRUCK) WAS MELTED, THE ENTIRE HOOD AND FRONT LEFT SIDE OF THE TRUCK WERE BURNED, THE ENGINE WAS MELTED, AND THE FRONT LEFT TIRE HAD EXPLODED AND PARTIALLY MELTED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10168350September 15, 2006
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
DT*: THE CONTACT STATED INTERMITTENTLY, THE LEFT TURN SIGNAL DEACTIVATED ON ITS OWN AND SMOKE CAME OUT OF THE HAZARD LIGHT SWITCH AREA. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. UPDATED 11/09/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167343September 5, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED; TWO OF THE CONTINENTAL TIRES PURCHASED FOR THE VEHICLE HAD TREAD SEPARATION FROM THE BELT. THE FIRST TIRE FAILURE WAS ON 7/17/2006. THE SECOND FAILURE OCCURRED ON 9/1/2006, WHILE TRAVELING 50 MPH ON A HIGHWAY IN CLEAR DRY CONDITIONS, THE FRONT OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS PULLED OFF THE ROAD, AND THE RIGHT FRONT TIRE WAS REPLACED. THE TIRE WAS TAKEN TO THE SALES DEALER, WHERE THE DEALER INFORMED THE CONTACT THE WARRANTY WAS EXPIRED ON THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED.*AK UPDATED 10/31/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167112August 30, 2006
POWER TRAIN
ON JULY 9, 2006 WHILE MY FAMILY AND I WERE TRAVELING ON A HIGHWAY OUR 1999 FORD EXPLORER XLT JUST DIED. FORTUNATELY WE WERE NOT KILLED. WHEN WE HAD THE CAR TOWED HOME (OVER 30 MILES) THE MECHANIC SAID THE CRANK SHAFT WAS SNAPPED IN HALF. WE HAD NO WARNING BEFORE HAND. NO NOISE, NO LIGHTS ON THE DASH, NO SMOKE, NOTHING. I CALLED FORD AND COMPLAINED AND THEY WERE VERY UNSYMPATHETIC TO ME. I ALSO OWN A 2003 FORD EXPLORER LIMITED WHICH I HAVE ALSO HAD A FEW PROBLEMS WITH. VERY DISSATISFIED WITH FORD. UNTIL NOW I HAVE ONLY OWNED FORD EXPLORERS BUT I GUESS I WILL HAVE TO START INVESTING IN A MORE REPUTABLE COMPANY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165927August 18, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
I WAS DRIVING DOWN THE HIGHWAY WHEN I NOTICED A LOSS OF POWER AND THE CHECK ENGINE LIGHT STARTED FLASHING AND THE ENTIRE VEHICLE STARTED SHAKING. I PULLED OVER AND EXITED THE VEHICLE. I CALLED THE REPAIR SHOP AND THEY CAME AND TOWED IT BACK TO THEIR SHOP. THE REPAIR MAN TOLD ME THAT A FIRE STARTED UNDER THE HOOD. IT REQUIRED EXTENSIVE REPAIR. UPON FURTHER EXAMINATION HE TOLD ME THAT HE BELIEVED IT STARTED WITH THE SPEED CONTROL DEACTIVATION SWITCH. I WAS TALKING TO MY BOSS ABOUT A WEEK AFTER THAT AND HE INFORMED ME THAT THE 1998 EXPLORERS HAD A RECALL FOR THAT EXACT PROBLEM. I FEEL THAT YOU SHOULD INVESTIGATE THE 1999 EXPLORER SPORTS FOR THE SAME THING. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10164206August 2, 2006
ELECTRICAL SYSTEM:IGNITION
STEERING WHEEL KEPT LOCKING UP. IGNITION CYLINDER NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162765July 18, 2006
ELECTRICAL SYSTEM
WHEN I USE MY TURN SIGNAL WHITE SMOKE COMES OUT OF THE STEERING COLUMN OUT OF THE HOLE FOR THE HAZARD BUTTON. I CALLED MY DEALER WHICH INFORMED ME NO RECALLS ON MY VEHICLE FOR THIS PROBLEM, AND AGREED MOST LIKELY IT IS THE MULTI FUNCTION SWITCH. I CALLED THE FORD HOTLINE LISTED ON CAMPAIGN ID 00V07200 AND THE CUSTOMER SERVICE PERSON ALSO STATED THIS VEHICLE HAS NO RECALL. WHAT IS FORD GOING TO DO ABOUT THIS? SO IF THE DEALERSHIP SAYS IT WILL COST $500 FOR A DEFECTIVE PARTS & LABOR THAT WAS RECALLED FROM A SPECIFIC BATCH BUT NOT FROM MY BATCH AND IT IS THE SAME PROBLEM IS THAT FAIR? WHAT IS MY RECOURSE? *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10159334June 8, 2006
TIRES
I PURCHASED A SET OF TIRES FOR MY CAR ON FEB 2003 (MICHELIN LTX A/T ALL SEASON P235/75R15 105S FROM COSTCO) ON JUNE 2004 ONE OF THE TIRES BLEWOUT ON THE SIDEWALL AND SEPARATED, ON MARCH 2006 ONE OF THE TIRES BLEWOUT ON THE SIDEWALL AND SEPARATED, AND ON JUNE 2006 ONE OF THE TIRES BLEWOUT ON THE SIDEWALL AND SEPARATED, I HAVE ONLY PUT A TOTAL OF 18,000 MILES ON THE TIRES. I DON'T UNDERSTAND HOW THE TIRES KEEP BLOWING OUT ON THE FREEWAY. THE MICHELIN MANUFACTURER JUST BLEW ME OFF, AND WAS OF NO HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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