Ford Escape Complaints (2022)

228 consumer complaints on file.

#11585121April 25, 2024
UNKNOWN OR OTHER
It leaks or consumes excess amounts of coolant. I’ve had to refill it twice now. I know this is weird with a newer car with only 23,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584321April 21, 2024
SERVICE BRAKES
- Brakes make a rough squeeling or scrubbing noise when applied. This intensifies when wet or humid outside. - The brake system could be failing or causing pads to deteriorate. - When I brought this to the service manager's attentiin at the dealership he stated, " Yeah, it happens" and never did anything about it. - Unknown if ever inspected since I am the second owner and there are a couple of service records in history with "unknown" in the description. - There have been no warning lamps or any other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583764April 18, 2024
SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed, the brakes were making an abnormal squealing and grinding noise. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, who diagnosed that the brakes were working as designed but that the brakes may be replaced to cease the abnormal noise. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582018April 9, 2024
UNKNOWN OR OTHER
My panoramic sunroof cracked with no signs of impact at all and once i open the car the sunroof exploded apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580353April 1, 2024
EXTERIOR LIGHTING
Night driving safety risk due to no ambient lighting and unable to locate door controls,usb connection,heating controls,cup holder, while driving. Interior is in total darkness throughout night driving! If I need to find any connections I am unable and when I was driving I had to look away from traffic and avoided losing control of my vehicle!! Ford says this 2022 Escape doesn’t have ambient lighting and because this is a safety risk, i am hoping this can be rectified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578404March 20, 2024
POWER TRAIN
The contact owns a 2022 Ford Escape. The contact stated that while driving approximately 50 MPH, the vehicle started losing power. The contact stated that a notification from the Ford mobile app indicated that there was a power train malfunction, reduction in power, Four-wheel Drive fault, and advised to contact an authorized dealer. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle and drive to the residence. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577993March 18, 2024
STRUCTURE, STRUCTURE:BODY:ROOF AND PILLARS
The contact owns a 2022 Ford Escape. The contact stated that while the vehicle was parked, she observed a missing piece of the roof rack on the passenger’s side. The vehicle was taken to a dealer where it was diagnosed that the black applique mounting needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577317March 14, 2024
SERVICE BRAKES
The brakes failed completely, the pedal touched the ground. It is currently getting inspected a ford dealership. The vehicle was unable to stop causing it to crash into my house. This could out the driver and passengers are risk if it occurred on a main road or highway. It has not been inspected yet. It is in the process. No. Not warning on the dash for brakes before or after the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11567081January 22, 2024
SEAT BELTS, SEATS, VEHICLE SPEED CONTROL
1. these are manufacturing problems right after I got the car within 1-3 months the seat belt is exceedingly difficult for a child /toddler the seat belts go into the seat and other problems 2. the middle shift ( park reverse drive) shift with the button area when you're at a red light made of plastic 1 month after I got the car it keeps losing pins falling out and dropping down this happened they said they fixed it but they really did not keeps losing with the pins falling out and pins keep coming out and the ford dealership in falls church Virginia making me pay 3 reverse and brake is bad squeaks they said they fixed with some kit but they did not 4wheels area are bad 3 months had problems I not sure how to describe it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565239January 12, 2024
STRUCTURE:BODY
The brackets in the driver side door are broken I’m passed the bumper to bumper warranty therefore Ford won’t cover it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563101January 2, 2024
SERVICE BRAKES
Case#11516274 Ford Motor Company puts metal in there brake pads watch causes a massive amount of brake dust on the wheels, a few days ago I tried getting it off with a power washer it would not clean at all. I reported it to you by the number above, also went to the dealer today, They said they will not fix its Fords problem. That is unacceptable there is brake dust all over the rotors and pad. I need your help! PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563026January 2, 2024
STRUCTURE, VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:GLASS, SIDE/REAR:CRITICAL FASTENERS
The contact owns a 2022 Ford Escape. The contact stated that while driving 25 MPH, there was an abnormal movement near the rear of the vehicle. The contact became aware that the rear window was detaching. The vehicle was taken to the dealer where the drip rail molding was replaced. The failure persisted. The vehicle was repaired three times. The manufacturer was contacted, and a case opened. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559267December 9, 2023
STRUCTURE:BODY
Driver's side door weld spots above and below the door check rod are broken. The door is not closing correctly. I'm afraid it's not going to stay closed while I'm driving. I took it to the local Ford Dealer and they confirmed this. No warnings, it suddenly started making a terrible noise when I open or shut the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558710December 6, 2023
SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated while reversing and depressing the brake pedal, there was a loud grinding sound coming from the rear of the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause for the sound coming from the rear of the vehicle. There was no failure with the rear braking system. The contact was informed that the grinding sound would eventually cease. The contact stated that the grinding sound persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558687December 6, 2023
STRUCTURE:BODY
Drivers Side Door- The “Door Check/Hinge” failed. Originally made several loud popping noises and then became hard to secure/shut. The same situation as the 2021 Ford Escape that I traded for the 2022 Escape. Drivers side door wouldn’t shut properly. Yes. No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552085October 26, 2023
EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
During vehicle operation, on occasion, entire vehicle instrument panel goes dark and shuts off, which includes speedometer and warning lights. Cruise control deactivates and all displays and warning indicators de-luminate. System will turn back on and flash multiple error codes before returning to normal. Sync/navigation system will also go out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551467October 23, 2023
SERVICE BRAKES, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Rear brakes squeak/moan when in reverse. The recent TSB from Ford states this is a recurring issue with Escape owners. My vehicle underwent the fix (which should have only taken 0.70 hours, but took 3 hours on a scheduled appointment), only to get the vehicle back and the sound is even louder than it was before. Vehicle went back in for said concern. They installed a brake muffler piece to help muffle the noise. However, whatever was done has now made the brakes loose and the peddle needs to be pushed almost to the ground. So again, the fix isn't the actual fix. Lane Departure and Crossing almost caused an accident. It had rained and there were mud/gravel dust tracks on the road. The cameras thought it was the road line and swerved me multiple times into the oncoming lane. Needless to say, I stopped this feature on my vehicle for safety reasons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549190October 10, 2023
SERVICE BRAKES
The contact owns a 2022 Ford Escape. The contact stated that while driving in reverse, the contact heard an abnormal sound emanating from the rear of the vehicle. After a visual inspection, the contact observed brake dust on the wheels. The ABS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a nondescript failure with the entire braking system that was causing abnormal wear on the brake pads. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547436September 29, 2023
STRUCTURE:BODY
Paint is bubbling and popping for no reason. Issues have been seen on body panels and seals on inside of car where noting would touch it. Problem spots look like little volcanos or in some cases have already chipped away. Car has only been hand washed and waxed since owned. Application Performance Upgrade 22G08 may need to be expanded out to other colors as this one has discolored plastic panels as compared to metal panels and black base is also showing on nose through clear coat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543031September 6, 2023
STRUCTURE:BODY
When I open my driver side door is clunks very bad. I took into dealer and was told the door check bracket has come unwelded They said that I can keep driving it in this condition until they can get it in to repair. But at first he was saying they would probably replace the door but now that isn’t happening. They are just going to repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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