Ford Escape Complaints (2001)

996 consumer complaints on file.

#10464412July 6, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). AFTER THE REMEDY REPAIR WAS PERFORMED THE ABS WARNING INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY DETECTED THERE WAS A FAULTY ABS PUMP. THE DEALER WAS MADE AWARE OF THE DEFECT, WHOM INFORMED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 191,178.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463346June 27, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM
MY "STICK SHIFT" 2001 FORD ESCAPE TENDS TO STALL WHEN THE CLUTCH IS PUSHED IN, CLEAR TO THE FLOOR. THE ENGINE WOULD DIE AND LEAVE ME STRANDED EVERYWHERE. EVEN IF YOU ARE DRIVING DOWN THE ROAD AT 45MPH OR HIGHER, ONCE YOU PUSH IN THE CLUTCH TO CHANGE TO THE LAST GEAR, IT WILL STILL STALL AT HIGH SPEEDS. THE ENGINE COMPLETELY CUTS OFF, BUT ONLY WHEN YOU PUSH IN THE CLUTCH. ONCE THIS HAPPENS, IT WILL NOT STAY RUNNING. IT WILL RESTART FOR JUST A FEW SECONDS, (NOT THE BATTERY OR STARTER) THEN IT WILL DIE AGAIN, REPEATEDLY. IT WOULD GET TOWED TO THE NEAREST DEALERSHIP WITH NO LUCK. THEY COULD NOT "DUPLICATE THE PROBLEM". ONCE, THE CAR COOLS OFF, THEN THE PROBLEM DISAPPEARS. THERE IS A VALVE THE HEATS UP AND GETS STUCK OPEN. IF THE VALVE COOLS DOWN, IT CAN CLOSE AND THEN IT IS FINE. NOW, IF I MAKE ALOT OF SHORT STOPS (ERRANDS) WHERE THE CAR DOESN'T GET A CHANCE TO COOL OFF, SAY TEN MINUTES OR LESS, THEN IT WON'T STAY STARTED. IF YOU TURN OVER THE IGNITION, IT WILL START, BUT IMMEDIATELY DIES. HOWEVER, IF I LET THE CAR SIT FOR SAY A COUPLE OF HOURS, SAY 4-6 HOURS. IT WILL START BACK UP JUST FINE AND STAY RUNNING LIKE NOTHING EVER HAPPENED. THE KEY TIP IS: DON'T PUT ETHANOL IN THE GAS TANK. IF I BUY THE MOST EXPENSIVE GAS, THE PROBLEM TENDS TO CLEAR UP ON IT'S OWN. IT STARTED DOING IT AGAIN THIS SUMMER. ONCE I CHANGED TO THE PRIMO (MOST EXPENSIVE) GAS, IT HAS NOW STOPPED WITHOUT TAKING IT TO A DEALERSHIP. PERSONALLY, I THINK GAS CONTAINING ETHANOL HAS TOO MUCH MOISTURE IN IT CAUSING THIS PROBLEM. EVEN THE DEALERSHIP TOLD ME THAT THIS FORD ESCAPE CAR IS NOT DESIGNED TO RUN ON "ETHANOL" PRODUCTS. THIS ALL MOSTLY HAPPENS WHEN IT IS VERY HOT AND HUMID OUTSIDE. WAS JUST WONDERING IF ANYONE ELSE HAD THIS PROBLEM AND IF IT WOULD QUALIFY FOR OTHERS AS A RECALL ITEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463116June 26, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ABS WARNING INDICATOR ILLUMINATED WITHOUT ENGAGING THE BRAKE PEDAL. THE INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THERE WAS AN EXCESSIVE AMOUNT OF BRAKE FLUID LEAKING ONTO THE GROUND. THE MALFUNCTION OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE MALFUNCTION WAS RELATED TO A FAULTY ABS PUMP. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE); HOWEVER THE ABS PUMP WAS NOT INCLUDED IN THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. ..UPDATED 08-10-12 *BF THE CONSUMER STATED THE ABS LIGHT ILLUMINATES WHEN THE VEHICLE STARTS AFTER 1 OR 2 MINUTES. IT STAYS ON THE DURATION OF THE TRIP. THIS OCCURES EVERYTIME THE CAR IS STARTED. UPDATED 08/15/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462032June 18, 2012
ENGINE
THE CAR WAS PARKED AT A SHOPPING MALL, THE ENGINE STARTED SMOKING AND IT WENT INTO FLAMES BURNED ENTIRE ENGINE, INSIDE FRON T,CAR , DASHBOARD, TIRES ETC.HOOD... *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10461644June 13, 2012
SERVICE BRAKES
I WAS IN ON RECALL 11S24 , AND MY BRAKE FLUID WAS LEAKING ONTO MY ABS RELAY BOX, BUT I STILL HAVE A PROBLEM WITH THE ABS BECAUSE THE HYDRAULIC PUMP MOTOR IS ALSO FAILED. THE FORD DEALER. SAID IT WOULD COST $800 TO FIX THIS PART ON THE ABS SYSTEM! THEY SAID THE RECALL WOULD NOT COVER THIS PART ON THE ABS? THE LEAKING BRAKE FLUID ALSO DAMAGED MY HYDRAULIC PUMP MOTOR AND THIS SHOULD ALSO BE REPAIRED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461385June 12, 2012
VEHICLE SPEED CONTROL
TO: FORD MOTOR COMPANY FROM: OWNERS DATE: 6/8/2012 PURPOSE: 2001 FORD ESCAPE ACCIDENT SUMMARY (ACCELERATOR PEDAL MALFUNCTION) DEAR FORD MOTOR COMPANY, THIS LETTER IS TO FORMALLY DOCUMENT AND NOTIFY THE FORD MOTOR COMPANY OF AN AUTOMOBILE ACCIDENT WHICH OCCURRED AS A RESULT OF AN ACCELERATOR PEDAL MALFUNCTION ON A 2001 FORD ESCAPE XLT. ACCIDENT SUMMARY: ON FRIDAY JUNE 8, 2012 AT APPROXIMATELY 1:35 PM THE ACCELERATOR PEDAL ON OUR 2001 FORD ESCAPE XLT MALFUNCTIONED WHEN IT AUTOMATICALLY ENGAGED, STUCK, AND ACCELERATED BEYOND DRIVERS DESIRED SPEED. THE DRIVER REMOVED HER FOOT FROM THE ACCELERATOR AND TAPPED THE BRAKE PEDAL WITH NO RESPONSE. THE DRIVER THEN FULLY APPLIED THE BRAKE PEDAL WITH BOTH FEET WITH NO EFFECT. THE DRIVER THEN FULLY ENGAGED THE EMERGENCY BRAKE PROVIDING SOME SPEED REDUCTION, BUT THE ENGINE CONTINUED TO FORCE THE VEHICLE FORWARD. THE DRIVER STEERED THE VEHICLE ONTO CURBS AND OBJECTS TRYING TO FIND A WAY TO SLOWDOWN THE VEHICLE. THE DRIVER, HAVING TO MAKE A QUICK AND TIMELY DECISION TO STOP THE VEHICLE AND PROTECT HERSELF AND PASSENGERS FROM HARM, SERVED INTO A CONCRETE OVERPASS EMBANKMENT IN ORDER TO BRING THE VEHICLE TO A STOP AND AVOID A POTENTIALLY MORE SEVERE ACCIDENT INVOLVING MULTIPLE PARTIES IN A HIGHLY POPULATED LOCATION. THE FRONT OF THE VEHICLE WAS HEAVILY DAMAGED (PUSHED BACK INTO THE ENGINE COMPARTMENT) AND BOTH AIRBAGS WERE FULLY DEPLOYED. THE DRIVER AND PASSENGERS, WHILE ALL WEARING SEATBELTS, SUSTAINED INJURIES FROM THE ACCIDENT AND WERE EVALUATED AND TREATED AT AN EMERGENCY ROOM. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10461520June 6, 2012
STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY, AIR BAGS, SUSPENSION:REAR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ELECTRICAL SYSTEM:WIRING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
SUBMISSION FROM RE FORD ESCAPE 2001 SAFETY RECALL NOTICE 11S24 *TGW THE CONSUMER RECEIVED A RECALL NOTICE IN JAN 2012. THE NOTICE INDICATED SHE WOULD BE INFORMED WHEN THE PARTS REQUIRED TO COMPLETE THE SAFETY RECALL WOULD BECOME AVAILABLE, WHICH WOULDN'T BE UNTIL THE SECOND QUARTER. THE VEHICLE CAUGHT ON FIRE WHILE PARKED, WHICH WAS PRIOR TO THE RECALL, BUT WAS QUICKLY EXTINGUISHED. SHORTLY AFTER THE FIRE, THE VEHICLE WAS REPAIRED. SEVERAL MONTHS LATER, THE CONSUMER WAS PARTLY COMPENSATED BY FORD IN THE FORM OF A CHECK FOR $1900 ACCOMPANIED BY A DOCUMENT WHICH STATED BY ACCEPTING THE COMPENSATION, SHE WOULD ALSO BE SIGNING OFF ON ANY OTHER CLAIMS. THE CONSUMER ALSO STATED THE CATALYTIC CONVERTER, EXHAUST MANIFOLD, MASTER CYLINDER, WIRING HARNESS, ABS, BRAKE LINE BOOSTER, POWER STEERING RACK AND PINION, TIE RODS, INTAKE MANIFOLD AS WELL AS THE AIR BAG WERE ALL REPLACED. THE STEERING COLUMN WOULD FREEZE, THE REAR PASSENGER DOOR HANDLE FELL OFF, RENDERING THE DOOR UNSTABLE, THE COOLANT LIGHT ILLUMINATED, THE OIL PAN NEEDED TO BE REPLACED, THE AIR CONDITION STOPPED WORKING AND THE REAR SHOCK WERE LEAKING. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10460491June 5, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 11S24 CONCERNING DANGER OF VEHICLE CATCHING FIRE *TGW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 07V156000 . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459537May 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH AROUND A CURVE, SHE CRASHED INTO A PARKED VEHICLE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER WAS HOSPITALIZED DUE TO HEAD INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 125,000. UPDATED 06/05/12*LJ UPDATED 06/06/12 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10459604May 24, 2012
SERVICE BRAKES
NO PRESSURE WHEN DEPRESSING BRAKE TO MAKE EMERGENCY STOP. PEDAL WENT TO FLOOR. NO PRIOR INDICATION OF ANY PROBLEM. ON INSPECTION, FRONT LEFT BRAKE HOSE HAD RUPTURED CAUSING TOTAL LOSS OF ALL BRAKING CAPABILITY. EXTREMELY LUCKY NOT TO BE GOING 70 MPH ON THE FREEWAY! STILL WAITING FOR PART FOR BRAKE CYLINDER CAP RECALL ISSUED IN JANUARY! IF NHTSA ARE GOING TO REQUIRE COMPANIES TO ISSUE RECALLS PERHAPS YOU SHOULD ALSO FOLLOW UP TO ENSURE COMPLIANCE BY WHICH I MEAN THE SATISFACTORY COMPLETION OF THE RECALL NOT SIMPLY THE ISSUING THEREOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459375May 23, 2012
STRUCTURE:BODY
THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT HE WENT TO OPEN THE TRUNK DOOR AND IT WOULD NOT OPEN. THE CONTACT STATED THAT WHEN IT IS HOT OUTSIDE THE DOOR FAILED. WHEN THE WEATHER GOT COOLER, THE DOOR OPENED. THE CONTACT ALSO STATED THAT THE REAR DRIVER SIDE DOOR ALSO FAILED. THE DOOR WOULD NOT OPEN AT ALL. THE DEALER WAS NOTIFIED AND INFORMED HIM THAT HE WAS RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED THAT THOSE COMPONENTS WERE NOT UNDER RECALL. THE FAILURE MILEAGE WAS 87400. AP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459215May 22, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THEY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES: HYDRAULIC: ANTI-LOCK: CONTROL UNIT MODULE) IN JANUARY AND WAS TOLD THERE WOULD BE ANOTHER LETTER SENT WHEN THE PARTS HAD BECOME AVAILABLE FOR REPAIRS. THE CONTACT STATED THAT THEY SPOKE WITH THE MANUFACTURER IN MARCH AND WAS TOLD THAT THE PARTS WERE NOT YET AVAILABLE AND THAT THEY WOULD RECEIVE A LETTER WHEN THE PARTS HAD BECOME AVAILABLE. THE CONTACT STATED THEY HAVE NOT RECEIVED ANY INFORMATION FROM THE DEALER REGARDING THE RECALL REPAIRS, WHICH HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459115May 21, 2012
SERVICE BRAKES, ELECTRICAL SYSTEM
THE BRAKE MASTER CYLINDER CAP LEAKS BRAKE FLUID AND THE FLUID RUNS DOWN THE WIRING AND DOWN THE FIREWALL OF THE ENGINE COMPARTMENT. THE BRAKE FLUID HAS CORRODED THE PAINT OFF OF THE FIREWALL, AND THEN THE FLUID GETS HOT AND SMOKES. BECAUSE THE FLUID RUNS DOWN THE WIRING, THE VEHICLE IS ALSO HAVING ELECTRICAL PROBLEMS. FORD HAS A RECALL 11S24 FOR VEHICLES OF THE SAME YEAR WITH THE SAME PROBLEM, BUT THEY SAY THAT OUR VEHICLE IS NOT INCLUDED EVEN THOUGH THE MASTER CYLINDER CAP CLEARLY LEAKS. THEY WON'T LOOK AT THE VEHICLE UNLESS WE PAY $85 TO HAVE IT DIAGNOSED. WE WOULD LIKE TO HAVE THIS VEHICLE ADDED TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458389May 17, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 11S24 *TGW EVEN THOUGH THE CONSUMER RECEIVED A RECALL NOTICE, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE, AND THE DEALER HAD NO IDEA WHEN THEY WOULD RECEIVE THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458523May 15, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). AN AUTHORIZED DEALER WAS NOTIFIED ON AT LEAST FOUR OCCASIONS AND THE CONTACT WAS REPEATEDLY INFORMED THAT THE NECESSARY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED REGARDING THE PARTS. THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458174May 12, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE TRUNK-DOOR (5TH DOOR) CANNOT BE OPENED WHEN EXPOSED TO THE SUN OR TEMPERATURE IS WARMER. IT CAN ONLY BE OPENED AFTER IT IS COOLER IN THE EVENING OR AT NIGHT. THE REAR-LEFT- PASSENGER-DOOR LOCKED AND CANNOT BE OPENED AT ALL. NOW PASSENGERS HAVE TO ENTER AND EXIT THE VEHICLE USING ONLY ONE RIGHT-PASSENGER-DOOR. THIS IS A SAFETY ISSUE AND A VERY INCONVENIENT ONE. PLEASE HELP!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457490May 4, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC ANTI-LOCK, CONTROL UNIT/MODULE) IN JANUARY 2012. THE CONTACT WAS CONCERNED BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE NOT AVAILABLE. SHE SPOKE TO THE DEALER ON SEVERAL OCCASIONS AND THEY STATED THAT THE PARTS WERE NOT AVAILABLE BUT SHE WAS FIRST ON THE LIST TO BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. THE CONTACT HAD TO KEEP HER VEHICLE PARKED AWAY FROM HER HOME BECAUSE BOTH THE RECALL AND THE DEALER INDICATED THAT THE VEHICLE COULD POTENTIALLY CATCH ON FIRE. THE DEALER ALSO ADVISED HER THAT THE VEHICLE WAS SAFE TO DRIVE HOWEVER, IF IT BEGAN TO SMOKE TO EXIT THE VEHICLE IMMEDIATELY. THE CONTACT WAS TOLD THE THAT PARTS WOULD BE AVAILABLE WITHIN THE FIRST QUARTER BUT THEY HAD NOT BECOME AVAILABLE AS OF MAY 2012. THERE WERE NO FAILURES EXPERIENCED WITH THE VEHICLE. UPDATED 07/06/12 *BF UPDATED 07/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457149May 2, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE ); HOWEVER THE PART HAD BEEN UNAVAILABLE SINCE THE RECALL WAS ISSUED IN JANUARY OF 2012. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE PROBLEM. THERE WAS NO FAILURE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457061May 1, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE ABS MODULE SYSTEM FAILED AND THE ABS WARNING LIGHT ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND STATED THAT THE ABS, VEHICLE SPEED CONTROL, BRAKE LAMPS AND SWITCHES FAILED BECAUSE THE ABS MODULE WAS NOT WORKING. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WAS AN OPEN MANUFACTURER'S RECALL ON THE VEHICLE BUT THE PARTS NEEDED FOR REPAIRS WERE NOT YET AVAILABLE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456938April 30, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK:CONTROL UNIT/MODULE). AN AUTHORIZED DEALER WAS NOTIFIED ON FOUR OCCASIONS AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 51,829. UPDATED 05/31/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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