Ford Escape Complaints (2005)

1,584 consumer complaints on file.

#10471309August 17, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE WHEEL WELL BEGAN TO SEPARATE FROM THE FRAME. UPON FURTHER INSPECTION THE CONTACT NOTICED THAT THERE WAS MASSIVE RUST IN THE AREA. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470828August 15, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
THE PASSENGER SIDE REAR WHEEL WELL BODY AND FRAME HAS TOTALLY RUSTED AWAY LEAVING NO ANCHOR FOR THE SHOCK ABSORBER AND RENDERING THE CAR UNSAFE TO DRIVE (SEE ATTACHED PICTURES). THIS DEFECT OCCURRED DESPITE THE VEHICLE BEING GARAGE KEPT, WELL MAINTAINED AND MAINTAINED ONLY BY A LICENSED FORD DEALERSHIP. HIGHLAND PARK FORD AND FORD MOTOR COMPANY KNOWINGLY AND/OR NEGLIGENTLY CONCEALED A KNOWN, MAJOR DEFECT FROM THE OWNER OF THE VEHICLE WHILE THE VEHICLE WAS STILL UNDER WARRANTY SO AS TO AVOID HAVING TO REPAIR THE PRODUCT PER FORD'S EXPRESS WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470575August 14, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL TANK FILLER NECK WAS CORRODED WHICH CAUSE THE DRIVER REAR WHEEL WELL TO CORRODE AS WELL. THE CONTACT WAS CONCERNED THAT THE FUEL TANK MALFUNCTION AS A RESULT, OF THE CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 79,000. UPDATED 09/19/12*LJ UPDATED 09/19/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470277August 12, 2012
SUSPENSION, ELECTRICAL SYSTEM, WHEELS
DRIVING MY FORD ESCAPE 2005, 35MPH, HEARD A THUMP/BANG THEN VERY LOUD RATTLING FROM THE BACK OF THE VEHICLE. ARRIVED HOME, FOUND THAT THE RIGHT REAR SHOCK, SHOCK MOUNT, AND A DINNER-PLATE-SIZED CHUNK OF WHEEL WELL HAD PUNCHED UP INTO THE BACK OF THE VEHICLE. OPENED THE LIFTGATE, SAW THE SHOCK MOUNT FLOPPING AROUND INSIDE THE CAR AND A DANGLING CLUSTER OF WIRES THAT HAD BEEN SHREDDED BY THE JAGGED METAL. ENTIRE RIGHT SIDE OF THE REAR COMPARTMENT HAD BEEN SHOVED UP 10CM. HUSBAND WAS SHOCKED, SURE I MUST HAVE HIT SOMETHING, BUT I HAD NOT. RIGHT REAR WHEEL WELL HAD COMPLETELY RUSTED OUT UNDERNEATH THE UNDERCOATING. COULD NOT SEE THE RUST FROM THE OUTSIDE, SO DID NOT KNOW IT WAS HAPPENING. CHECKED LEFT REAR WHEEL WELL, SAW NO RUST, BUT UNDERCOATING LIFTS RIGHT OFF TO REVEAL TERRIBLE RUST UNDERNEATH AS WELL. VEHICLE IS NOT SAFE TO DRIVE, NO SHOCK, WATER AND ROAD DEBRIS WOULD FLY RIGHT UP INTO THE CAR THROUGH THE HUGE HOLE. THIS KIND OF DAMAGE IS INCREDIBLE. ESTIMATE FOR REPAIR FROM DEALERSHIP (BRONDES FORD, TOLEDO) WAS $5752.34. CERTAINLY CAN NOT AFFORD THAT. RESEARCHED ONLINE FOR REPAIR ALTERNATIVES AND FOUND DOZENS OF OTHER PEOPLE WITH THE SAME TYPE OF DAMAGE TO THE SAME VEHICLE MAKE AND MODEL. REPORTED THE DAMAGE TO FORD CUSTOMER RELATIONSHIP HOTLINE, WAS INFORMED THAT NO RECALL HAS BEEN ISSUED FOR THIS VEHICLE, AND THAT THEY WERE UNAWARE THAT THIS WAS A COMMON, FREQUENT, OR WIDESPREAD PROBLEM. THEY DID NOT CONSIDER IT A DEFECT. THIS IS EXTREMELY DANGEROUS. MY CHILDREN WERE AFRAID WE WERE GOING CRASH. EASILY COULD HAVE LOST CONTROL IF THIS HAD HAPPENED WHILE TURNING A CORNER, MERGING INTO TRAFFIC, DRIVING 65MPH ON THE HIGHWAY, ETC. I AM CERTAIN, HOWEVER, THAT ONCE FORD MOTOR COMPANY REALIZES THE POTENTIAL HARM THIS DEFECT CAN CAUSE TO LIFE AND PROPERTY, THEY WILL BE DETERMINED TO DO RIGHT BY THEIR LOYAL CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468395July 31, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE ACCELERATOR PEDAL WOULD STICK IN A PARTIALLY DEPRESSED POSITION AND THE VEHICLE WOULD BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE THROTTLE BODY WAS REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE A FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 89,000. UPDATED 08/28/12*LJ THE CONSUMER STATED THE THROTTLE BODY WAS CLEANED. THE GAS PEDAL STICKING HAPPENED QUITE OFTEN. UPDATED 08/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468197July 30, 2012
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD A GRINDING NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,167.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468145July 29, 2012
STEERING, ENGINE, ELECTRICAL SYSTEM
WAS ON AN ACCESS ROAD ONTO INTERSTATE 4 IN TAMPA, CAR COMPLETELY SHUT DOWN AND I WAS ABLE TO BARELY STEER IT TO THE SIDE OF THE ROAD, SINCE IT WAS A LARGE OVERPASS I HAD MORE THAN TYPICAL ROOM TO GET THE CAR STOPPED. LATER I WAS TOLD BY THE FORD DEALERSHIP THAT COILS WERE DAMAGED AND PCM COMPUTER WENT OUT. I CHECKED CARCOMPLAINTS.COM AND I FOUND NUMEROUS COMPLAINTS FOR THIS SAME ISSUE WITH COST TO FIX IT FROM $1300 TO $2700. EVIDENTLY FORD IS AWARE OF THIS TOTAL ENGINE SHUT DOWN PROBLEM THAT IS CAUSED BY A COMPUTER FAILURE. IN MOST CASES PEOPLE ARE DRIVING THE CAR AND IT COMPLETELY STALLS WITH LITTLE OR NO WARNING AND MINIMAL MANEUVERABILITY. I WAS FORTUNATE IT HAPPENED ON THE OVERPASS AND NOT ON THE BUSY INTERSTATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468062July 28, 2012
SERVICE BRAKES
HAD LIGHT WARNING OF BRAKE FAILURE. INVESTIGATION DISCOVERED BROKEN RING WITH TEETH ON FRONT AXLE THAT SENSES WHEEL ROTATION. PART IS CALLED "TONE RING" FORD PART #7L8Z-2C182-B. THIS CAUSES A FAILURE OF THE ABS AND TRACTION CONTROL SYSTEM. INTERNET SEARCH SHOWED THIS AS A VERY COMMON PROBLEM WITH ALL YEAR FORD ESCAPES AND IS A VERY BAD DESIGN. THIS $32 PART CAUSES A $300 PARTS AND LABOR COST SINCE RECOMMENDED FIX IS TO REPLACE A PERFECTLY GOOD AXLE. IT APPEARS TO BE CAUSED BY EXPANSION AND CONTRACTION OF THE RING AND RUST BETWEEN THE AXLE AND THE PRESSED ON RING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467996July 27, 2012
VEHICLE SPEED CONTROL
ENTERING THE INTERSTATE, I SPED UP TO MERGE, BUT COULD NOT PUSH ACCELERATOR PEDAL TO EVEN GET OUT OF OVERDRIVE. (MAKING THINGS WORSE, THE MERGE WAS FROM THE LEFT.) PEDAL WAS FULL DOWN. AFTER DODGING GO HOME TRAFFIC, I LIMPED TO RIGHT HAND LANE AND GOT OFF AT NEXT FORD DEALERSHIP. SERVICE REP AND I LOOKED AT THE DEPRESSION MADE IN THE PLASTIC HOUSING TO THE STEERING COLUMN, WHERE PEDAL HARDWARE HAD INDENTED IT. SERVICE SAID ENGINE APPEARED TO BE OPERATING OK; HE TESTED IT BY REVVING THE ENGINE IN THE GARAGE. HE REMARKED THE VISIBLE SYMPTOM WAS THE PEDAL BEING SO LOW THERE'S NO ROOM FOR TRAVEL. I CONTINUED ON 150 MILES BACK HOME AND CALLED FORD TO LOOK AT THE "SPEED CONTROL MALFUNCTION" ISSUE. VEHICLE APPEARS TO ACCELERATE OK WITH CRUISE CONTROL; THE PEDAL IS SITTING SO LOW THERE'S NO TRAVEL TO ACCELERATE. THIS COULD HAVE BEEN SERIOUSLY DANGEROUS - MERGING IN METRO TRAFFIC IS NO GAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467702July 25, 2012
ELECTRICAL SYSTEM
MY ESCAPE BEGAN MISSING AND THEN DIED AT 65MPH, NARROWLY AVOIDED ACCIDENT. TOWED TO DEALERSHIP: BAD COILS, BAD COMPUTER. DEALERSHIP REPLACED THESE ITEMS. PROBLEM QUICKLY RETURNED. THIS TIME MORE BAD COILS. (SOME BAD COILS ARE SAME ONES THEY JUST REPLACED). DEALERSHIP REPLACED SPARKPLUGS THIS TIME. PROBLEM RETURNED THE NEXT DAY. DEALERSHIP HAS HAD VEHICLE A WEEK AND A HALF THIS TIME AND HAS NO CLUE HOW TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467100July 23, 2012
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING HOME FROM WORK, I WENT TO ACCELERATE. UPON REACHING 40. I HEARD A SUBSTANTIAL BACKFIRE NOISE, AND THE ENGINE SHUT OFF IN THE MIDDLE OF A BUSY ROAD CAUSING ME TO BLOCK TRAFFIC AS I COASTED ALMOST INTO A BUSY INTERSECTION. I WAS ABLE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE AFTER COASTING FOR 100+ FEET. AFTER WHICH, THE ENGINE BEGAN RUNNING VERY ROUGH AND RUGGED NEVER BEING ABLE TO ACCELERATE ABOUT 30 MPH AND CAUSING MAJOR TRAFFIC PROBLEMS. I TOOK IT TO A DEALERSHIP (VARSITY FORD IN ANN ARBOR, MI) AND HAVE BEEN TOLD THAT MY 2005 FORD ESCAPE WAS IN TROUBLE. APPARENTLY, MY SPARK PLUG AFTER BEING CLOGGED, CAUSED A BACKFIRE WHICH BLEW MY IGNITION COILS AND SPARKPLUGS AND MY PCM. I AM BEING QUOTED $2,200. AT MY LAST OIL CHANGE (3 MONTHS AGO) VARSITY FORD TOLD ME I WAS GETTING CLOSE TO NEEDING A TUNE UP BUT IT WAS NOT NECESSARY THAT DAY AND THAT I COULD WAIT UNTIL MY NEXT OIL CHANGE. I WAS PLANNING ON GOING THIS WEEKEND BECAUSE I WAS HEADING OUT OF TOWN. HAD I BEEN TOLD THE RISK WAS A $400 TUNE UP VS. A $2,200 BLOWN ENGINE, MAYBE I WOULD HAVE CHANGED THE SPARK PLUGS. I'M VERY DISTRAUGHT AT THE FORD DEALERSHIP, AND NOW AM QUESTIONING WHETHER I WILL EVER BUY A FORD OR WORK WITH A FORD DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467134July 23, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CAR SHOOK AND DIED. I PULLED INTO THE TURN LANE AND SOME HELPFUL PEOPLE ASSISTED ME IN PUSHING MY CAR TO THE NEAREST PARKING LOT. I HAD MY CAR TOWED TO THE MECHANIC THAT TOLD ME THAT I NEEDED TO HAVE MY ENGINE COILS AND PLUGS REPLACED AND THAT FORD HAD PUT OUT A BULLETIN EXPLAINING THIS PROBLEM. AFTER THEY FIXED THAT, I LEARNED THAT I ALSO HAD TO HAVE THE COMPUTER REPLACED BECAUSE THE ENGINE COILS AND PLUGS CAUSED A PROBLEM WITH THE COMPUTER. I DECIDED TO SEARCH THE INTERNET TO SEE IF ANYONE ELSE WAS HAVING THE SAME PROBLEM. I FOUND MANY WEBSITES AND FORUMS EXPLAINING THE VERY SAME PROBLEM OCCURRING IN OTHER 2005 FORD ESCAPES. IT SEEMS THAT IF THIS MANY PEOPLE ARE HAVING THE SAME EXACT PROBLEM (ENOUGH FOR FORD TO PUT OUT A BULLETIN EXPLAINING HOW TO FIX IT), THEN FORD SHOULD TAKE STEPS TO RECTIFY THE SITUATION. FROM THE INFORMATION I HAVE FOUND, THERE IS A MANUFACTURING DEFECT THAT DOES NOT SHOW UP UNTIL WELL AFTER THE WARRANTY IS NO LONGER GOOD. THIS IS A PROBLEM THAT IS OCCURRING TO MANY PEOPLE WHO HAVE THE EXACT SAME CAR AND FORD SHOULD DO MORE THAN EXPLAIN HOW TO FIX IT. A RECALL IS NECESSARY BECAUSE THE PROBLEM IS THE CAUSED BY FAULTY MANUFACTURING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466779July 20, 2012
VEHICLE SPEED CONTROL
CAR SITS IN THE DRIVEWAY AND WHEN IT IS TURNED ON, ESPECIALLY IN THE WINTER, THE ACCELERATOR STICKS TO THE POINT THAT I HAVE TO PUT FULL FORCE TO JAM THE PEDAL DOWN TO TAKE OFF. IF I AM AT A LIGHT AND STOPPED, THE SAME THING HAPPENS. I HAVE THE REPAIR SHOP FIX THIS ISSUE TWICE BUT DECIDED TO LODGE A COMPLAINT BASED UPON NEWS REPORTS. I HAVE NOT HAD ANY OTHER ISSUE WITH THE SUV AND I LOVE MY FORD. I AM NOT SURE THAT HIS IS A SAFETY ISSUE AND I HAVE BEEN TRYING TO FIND OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466640July 19, 2012
VEHICLE SPEED CONTROL, ENGINE
WHILE DRIVING ON THE EXPRESSWAY, MY GAS PEDAL SNAPPED FORWARD BY ITSELF AND ACCELERATED MY CAR. THEN SNAPPED BACK AND HIT MY FOOT IN THE POSITION IT WAS ALREADY IN. THIS HAS HAPPENED BEFORE, SEVERAL TIMES OVER THE COURSE OF MY OWNERSHIP OF THIS CAR. (I BOUGHT IT NEW) I IGNORED IT THE FIRST FEW TIMES BECAUSE I THOUGHT IT WAS RELATED TO BEING ON CRUISE CONTROL, BUT THIS WAS NOT ALWAYS THE CASE. I SAW ON FOX NEWS THAT THERE IS AN ONGOING INVESTIGATION; AND CALLED FORD TO SEE IF THEY WOULD REPAIR MY CAR AND THEY SAID NO. I AM HOPING THEY WILL HAVE A RECALL, BECAUSE I PLAN ON KEEPING THIS CAR FOR AWHILE, AND DON'T WANT TO PAY FOR THE REPAIRS. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466347July 18, 2012
VEHICLE SPEED CONTROL
WHEN THE WEATHER GETS COLD, THE GAS PEDAL STICKS. THIS SEEMS TO ONLY HAPPEN WHEN THE CAR IS COLD. YOU START OUT DRIVING AND ALL OF A SUDDEN THE PEDAL WON'T MOVE. YOU CAN'T ACCELERATE AT ALL. THE PEDAL IS STUCK. AFTER A FEW MINUTES AND THE CAR WARMS UP THE PEDAL USUALLY WILL START MOVING AGAIN. WE HAVE HAD MECHANICS LOOK AT IT AND THEY CAN'T FIND ANY PROBLEMS. HOWEVER WHEN THEY GET THE CAR IT'S USUALLY WARM. ONE MECHANIC THOUGHT IT WAS RELATED TO THE CRUISE CONTROL PANEL. THIS HAS BEEN GOING ON FOR YEARS. I MADE SURE THERE WAS NO FLOOR MAT INTERFERING TOO. LUCKILY WE HAVE NOT BEEN IN A SITUATION WHERE IT WOULD CAUSE A CRASH. WHEN IT HAPPENS, YOU HAVE NO CHOICE BUT TO SIT ON THE SIDE OF THE ROAD AND WAIT FOR THE PEDAL TO FREE ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466359July 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY FOR THE SAME FAILURE WHICH WAS DIAGNOSED AS BEING RELATED TO THE CRUISE CONTROL, WHICH WAS REPAIRED AT THAT TIME. THE VEHICLE RECENTLY STARTED EXHIBIT THE SAME ISSUES. THE DEALER WAS NOT NOTIFIED OF THE SECOND FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE EITHER. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466366July 18, 2012
VEHICLE SPEED CONTROL
THE VEHICLE SPEEDS UP 10 TO 15 MPH BY ITSELF FOR 5 TO 7 SECONDS WHEN CRUISE CONTROL IS ACTIVATED AND, THEN, SLOWS DOWN TO ORIGINAL SET SPEED. WHEN THIS HAPPENS, THE GAS PEDAL GOES ALL THE WAY DOWN AND KICK BACK WHEN IT RELEASES AND MAKING SOUNDS WHEN HITS HARD THE SHOE. IT HAS BEEN HAPPENING SINCE NOVEMBER 2011 ONLY WHEN CRUISE CONTROL IS BEING USE AND NOT ALL THE TIME. IT HAPPENS AT LEAST 2 EACH MONTH SINCE THEN. IT WAS REPORTED JULY 18 AROUND 9:45AM TO FORD MOTOR COMPANY AFTER RECALL NEWS ABOUT FORD ESCAPES 2002-2004 WITH V6 ENGINES (LIKE MINE) SUFFER FROM MECHANICAL FLAW THAT LEADS TO SUDDEN ACCELERATION. AT THE TIME, THERE WERE NO RECALLS FOR MY VIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466409July 18, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT WAS DRIVING 35 MPH WHEN HE NOTICED THAT THE PEDAL OF THE ACCELERATOR HAD BECOME STUCK TO THE FLOORBOARD. HE HAD TO PLACE HIS FOOT UNDER THE ACCELERATOR FOR IT TO RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THEY NEEDED TO REPLACE A SPRING IN THE PEDAL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THEY DID NOT HAVE ANY REPORT ON THE DEFECT. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465461July 12, 2012
POWER TRAIN
OUR 2005 FORD ESCAPE WAS PURCHASED NEW IN MAY 2005. IT HAS BEEN SERVICED BY FORD TECHNICIANS AT FORD DEALERSHIPS EVERY 5,000 MILES, INCLUDING A RECOMMENDED TRANSMISSION FLUSH LAST YEAR. ON A CROSS COUNTRY TRIP, THE SUV'S TRANSMISSION EXHIBITED A PROBLEM FORD MOTOR COMPANY (FMC) KNOWS AS ENGINE STALLING ON ENGAGEMENT/STOPPING. ACCORDING TO A SERVICE BULLETIN DATED MARCH 19, 2007, SUVS WITH THIS FAULTY TRANSMISSION "EXHIBIT AN ENGINE STALL WHEN COMING TO A STOP OR WHEN ENGAGING THE ENGINE INTO DRIVE OR REVERSE. THE CONDITION MAY BE INTERMITTENT AND OFTEN OCCURS AFTER EXTENDED DRIVES. THERE MAY BE NO DIAGNOSTIC CODES STORED. THIS MAY BE CAUSE BY INTERNAL WEAR IN THE TORQUE CONVERTER WHICH PREVENTS IT FROM LOCKING." THIS EXACT FAILURE CAUSED US TO BE STRANDED IN DANGEROUS HEAT CONDITIONS FOR HOURS AS WE WAITED FOR HELP. HOWEVER, FMC HAS KNOWN ABOUT THIS PROBLEM TRANSMISSION SINCE 2007, YET AS AN OWNER OF A CAR LESS THAN TWO YEARS OLD, I WAS NEVER TOLD ABOUT IT. IF I HAD BEEN INFORMED, I WOULD HAVE TAKEN IT YEARS AGO FOR REPAIR PRIOR TO GOING ON AN EXTENDED TRIP AND PUTTING MY FAMILY IN DANGER. INSTEAD, FMC KNOWINGLY ALLOWED VEHICLE OWNERS TO DRIVE WITH THIS FAULTY TRANSMISSION. FORD-CERTIFIED TECH'S FAILED TO DIAGNOSE THE PROBLEM EVEN THOUGH THEY WERE GIVEN THE EXACT SYMPTOMS AND THE POTENTIAL PROBLEM, THE TORQUE CONVERTER. AFTER TECHS TOLD ME THE TRANSMISSION WAS FINE, THE STALL OCCURRED REPEATEDLY UNTIL TOTAL FAILURE JUST OVER 1,200 MILES LATER, AGAIN, STRANDING MY FAMILY ON THE HIGHWAY. I BECAME AWARE OF THE FAULT ONLY AFTER A SEARCH OF OTHER DRIVERS WHO EXPERIENCED THE SAME PROBLEM. FMC BEHAVED NEGLIGENTLY IN FAILING TO INFORM CUSTOMERS LIKE ME, LIKELY TO SHIELD ITSELF FROM COSTLY REPAIRS. IN 2007, MY CAR ONLY HAD 24,500 MILES??WELL WITHIN WARRANTY LIMITS. A RECALL FOR VEHICLES OF THIS MODEL YEAR SHOULD BE ORDERED AND I SHOULD BE REFUNDED COST OF REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465222July 11, 2012
POWER TRAIN
THE VEHICLE HAS A VIBRATION IN THE POWER TRAIN AROUND THE 45-55 MPH. THE VIBRATION IS PRESENT DAILY AND CAUSES THE ENTIRE VEHICLE TO SHAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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