Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#769272November 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, THE ENGINE COMPLETED QUIT RUNNING NO POWER, NO STEERING, NO LIGHTS, RADIO, ETC. I COASTED TO SIDE OF ROAD AND PUT CAR IN PARK. I THEN RE-STARTED ENGINE AND EVERYTHING SEEMED NORMAL. I IMMEDIATELY TOOK TO DEALERSHIP WHO TOLD ME THERE WAS A 'SOFTWARE GLITCH' AND A CHIP NEEDED REPROGRAMMING FROM THE MANUFACTURER. THIS PROBLEM HAS NOT OCCURRED SINCE THEN. BUT THIS COULD HAVE BEEN A TRAGEDY HAD I BEEN DRIVING 80 MPH DOWN AN ATLANTA INTERSTATE; FORTUNATELY I WAS ON AN ACCESS ROAD GOING 40-45 MPH. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769274November 4, 2002
SUSPENSION
THE SUV VIBRATES AT 50 PLUS MPH. DEALER ATTEMPTING TO CORRECT, UNABLE TO PIN POINT PROBLEM. CONSIDERING THE LEMON LAW AT THIS TIME. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768946October 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FOR NO APPARENT REASON ENGINE STALLED WHILE DRIVING IN TRAFFIC. I WAS ABLE TO PULL OVER AND RESTART, BUT THIS COULD HAVE BEEN SERIOUS IN HEAVIER TRAFFIC OR ON FREEWAY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768785October 23, 2002
POWER TRAIN
THE GAS PEDAL AND BRAKE PEDAL VIBRATE CONSTANTLY BETWEEN 1600-1800 RPM'S. I TOOK THE TRUCK TO THE DEALER, BUT WAS TOLD THAT IT WAS A TRAIT OF THE VEHICLE. I HAVE DRIVEN OTHER ONES AND THEY DO NOT SHOW THIS TRAIT. IT HAPPENS IN EVERY GEAR OF THE TRANSMISSION, BUT WHEN IN PARK THE PEDALS WON'T VIBRATE AT STATED RPM. AS THE LOAD ON THE VEHICLE INCREASE THE INTENSITY OF THE VIBRATION INCREASES. THE CONDITION IS VERY ANNOYING BECAUSE IT OCCURS AT NORMAL HIGHWAY AND CITY SPEEDS. I WOULD LIKE TO GET THE ISSUE RESOLVED, BUT THE MANUFACTURER SEEMS UNWILLING TO HELP. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021060October 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES VEHICLE WILL STALL AT ANYTIME. TOOK TO DEALER AND DEALER REPLACED COMPUTER. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020817October 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT WHILE DRIVING AT 45 MPH VEHICLE STALLED OUT WITHOUT ANY WARNING. CONTACTED DEALER. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020825October 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT WHILE DRIVING AT HIGHWAY SPEED VEHICLE STALLED OUT WITHOUT ANY WARNING. DEALER CONTACTED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768406October 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE OWNED THE 2002 FORD ESCAPE APRX. 6 MONTHS. AND HAVE HAD A PROBLEM WITH IT STALLING WHILE DRIVING IT. ONCE WHILE DRIVING APRX. 35 MPH ON A CORNER GOING TO THE LEFT. I DIDN'T RELIZED IT HAD STALLED UNTILL I LOST MY STEERING, I WAS ABLE TO PULL IT OFF THE ROAD AND THAT WAS WHEN I RELIZED IT HAD STALLED ALL THAT WAS ON WAS THE ENGINE LIGHT. I WENT STRAIGHT TO THE DELERSHIP AND THEY TOLD ME TO MAKE AN APPOINTMENT. SO I DID FOR THE FOLLOWING WEEK. AT THAT APPOINTMENT. THEY WERE UNABLE TO MATCH THE PROBLEM, SO THEY SENT ME ON MY WAY. THE NEXT WEEK MY MOM WAS DRIVING IT GOING APRX. 35 MPH. WITH SEVERAL CARS BEHIND HER WHEN IT STALLED SO SHE PUT IT INTO NEURTOL RESTARTED IT THAN PUT IT BACK INTO DRIVE ( THIS IS WHAT THE DELERSHIP SERVICE DEPT. TOLD US TO DO SO WE WOULDN'T LOOSE THE STEERING OR THE BRAKES), AND SHE CONTINUED HOME, AND TOLD ME WHAT HAD HAPPENED. I CALLED THE DELERSHIP AND THEY TOLD ME TO BRING IT IN. 3 DAYS LATER THEY CALLED AND SAID THEY CALLED THE MANUFACTURE TO SEE IF THEY MIGHT KNOW WHAT THE PROBLEM WAS, AND THEY SAID THIS HAS HAPPENED BEFOR AND TO REPLACE THE CHIP, IT WAS A DEFECT, SO THEY DID. I HAVEN'T HAD ANY PROBLEMS WITH IT TILL NOW 10-09-2002 APRX. 3000 MILES LATER, WHEN IT STALLED AGAIN WHILE DRIVING ON A CORNER TO THE LEFT APRX. 35 MPH. I CALLED THE DELERSHIP AGAIN AND THEY SCHEDULED AN APPT. FOR THE FOLLOWING MONDAY 10-14-2002 ON WEEK LATER. THE DELERSHIP ALSO OFFERED ME THE FORMS TO FILL OUT FOR THE LEMON LAW TO SEND IN. I DON'T FEEL SAFE DRIVING THIS SUV, IT IS A DANGER TO MY FAMILY, MYSELF, AND ANYONE I SHARE THE ROAD WITH. THIS IS A BRAND NEW SUV AND SHOULD NOT HAVE PROBLEMS LIKE THIS. FORD SHOULD DO SOMETHING ABOUT THIS. IT IS NOT SAFE!!! MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020591October 10, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. MR CONSUMER WAS INFORMED BY THE DEALER THAT THERE IS A SILENT RECALL ON THE VEHICLE IN REPLACING THE ENGINE, CONSUMER STATED THE FIRST DAY OF PURCAHSE THE VEHICLE STARTED TO SHAKE AND THERE WAS SMOKE COMING FROM UNDER THE HOOD AND THEN THE ENGINE LIGHT ILLUMINATED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020622October 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT THE VEHICLE WILL SHUT OFF WHILE THE CONSUMER IS DRIVING AT 35-45 MPH. THE VEHICLE SHUTS OFF WITH OUT ANY WARNING. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768289October 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2002 FORD ESCAPE WILL STALL WHILE DRIVING. STEERING WHEEL AND BRAKES LOCKED AT THE TIME OF THE STALLING. THE CAR BECOMES UNMANUVERABLE AND THE DRIVER HAS TO PUT THE CAR IN PARK IN MOVING TRAFFIC IN ORDER TO RESTART THE CAR. HAVE BROUGHT THIS CAR IN TO THE DEALERSHIP 4 TIMES NOW. EACH TIME THE DEALERSHIP HAS ATTEMPTED TO REPAIR THE CAR BY "RE-CALIBRATING" WHICH MEANS UPDATING THE SOFTWARE. THE SOFTWARE UPDATES HAVE DONE NOTHING FOR THE CAR AS OF YET. CONFIDENCE IN THE ESCAPE IS NO LONGER THERE AND THE DRIVER(S) ARE STUCK WITH A LEMON THAT FORD WILL NOT BUY BACK. CAR IS VERY UNSAFE FOR DRIVER AND OTHER DRIVER'S ON THE ROAD. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020463October 9, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STATES WHILE SHIFTING INTO REVERESE ON LEVEL GROUND, THE VEHICLE JUMPED INTO FORWARD, TOOK OFF AND HIT A LIGHT POLE BEFORE STOPPING. DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8020518October 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES WHILE DRIVING 35 MPH THE VEHICLE WOULD STALLS. VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS AND THE PROBLEM IS REOCCURING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020568October 9, 2002
ENGINE AND ENGINE COOLING
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE WILL STALL WITHOUT PRIOR WARNING. THE DEALERSHIP IS AWARE OF THE PROBLEM, THE DEALER REPLACED A COMPONENT IN JULY BUT THE PROBLEM REOCCURED IN OCTOBER. *MR *NLM *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768256October 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS VEHICLE HAS SUFFERED COMPLETE POWER FAILURE WITH NO WARNING ON FOUR SEPARATE OCCASIONS. SPEED EACH TIME WAS APPROXIMATELY 40 MPH. IN EACH INSTANCE, THE ENGINE WOULD RESTART IMMEDIATELY. THE CAR HAS BEEN CHECKED BY A FORD DEALER EACH TIME BUT THEY ARE UNABLE TO DUPLICATE THE CONDITION AND HAVE MADE MINOR ELECTRONIC/COMPUTER ADJUSTMENTS WHICH HAVE NOT SOLVED THE PROBLEM. THEY HAVE ADVISED US TO WAIT FOR A RECALL NOTICE FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768137October 6, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PROBLEMS WITH POWER ASSIST, ENGINE AND BRAKES. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768059October 3, 2002
TIRES
MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768065October 3, 2002
AIR BAGS
ON 9/27/02 I WAS INVOLVED IN A COLLISION WHERE I RAN A STOP SIGN AND "T-BONED" A PASSING CAR THAT WAS TRAVELING THROUGH THE INTERSECTION. MY 2002 ESCAPE WAS TOTALED - THE FRONT END COMPLETELY COLLAPSED. EVERY OFFICER, PARAMEDIC, AND FIREMAN WAS AMAZED THAT THE AIR BAG FAILED TO DEPLOY. THEY ALL INSTRUCTED ME TO CONTACT THE MANUFACTURER REGARDING THIS MATTER. AS THIS IS MY SECOND ESCAPE (THE FIRST ONE SUCKED A VALVE WITHIN THE FIRST WEEK OF OWNERSHIP), I WILL NO LONGER TRUST FORD TO PROVIDE A SAFE MODE OF TRANSPORTATION FOR MYSELF OR MY FAMILY MEMBERS. MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8020100October 3, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE VEHICLE WILL SHUT OFF WITHOUT ANY WARNINGS. EVERYTHING ELSE WILL ALSO SHUT OFF LIKE THE POWER STEERING AND BRAKING. CONTACTED DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020105October 3, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT THE VEHICLE HAS AN ON GOING PROBLEM WITH STALLING AT MULTIPLE SPEED. VEHICLE BEEN TO THE DEALER ON FIVE OCCASION AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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