Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10040815November 5, 2003
ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE
WHILE DRIVING ABOUT 45 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD. *AK THE CAUSE WAS DUE TO DEFECTIVE ENGINE CONTROLS. OTHER PROBLEMS ARE AS FOLLOWED: BOTH REAR DOOR'S BODY WEATHERSTRIPS HAD COME LOOSE AND WERE WARPED AND THE LEFT REAR QUARTER PANEL WINDOW. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046321November 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHEN THE BRAKES WERE APPLIED THERE WAS A DELAY BEFORE THE VEHICLE STOPPED. DEALER STATED THAT VEHICLE NEEDED ROTORS AND PADS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045353November 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY FORD ESCAPE STALLED WHILE DRIVING DOWN AN EXIT RAMP. I LOST ALL STEERING AND BRAKING CAPABILITY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043745October 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
EXCESSIVE BRAKE ROTOR WEAR: AFTER 34,600 MILES, THE ROTORS ARE 70% WORN ACCORDING TO THE DIMENSIONS GIVEN BY THE DEALER. THE DEALER CLAIMS THIS IS NORMAL EVEN THOUGH HE UNDERSTANDS THAT THE BRAKES WILL BE WORN OUT BEFORE 50,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043169October 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
FORD ESCAPE STALLED WHILE DRIVING, LOST CONTROL OF STEERING AND BRAKES AT THE SAME TIME!!! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043110October 17, 2003
VISIBILITY:WINDSHIELD
THE WINDSHIELD ON MY 2002 FOR ESCAPE XLT LEAKS INSIDE EVERY TIME IT RAINS. THE DEALERSHIP SAID THE WINDSHIELD WAS SEPARATING FROM THE CAR BUT FORD WILL NOT COVER IT AS A DEFECT. THIS IS A DEFECT AND SHOULD BE FIXED BY MANUFACTURER. FILED COMPLAINTS WITH BETTER BUSINESS BUREAU AND WILL BE TALKING TO THE MEDIA. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041813October 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
TODAY, AT APPROXIMATELY 11:45 AM EST, I WAS DRIVING ABOUT 35 MPH WHEN ALL OF A SUDDEN I FELT THE STEERING TIGHTEN UP AND THE BRAKES AS WELL. I WAS UNAWARE THAT MY CAR HAD STALLED OUT IN THE MIDDLE OF THE ROAD. I COASTED OFF OF THE ROAD INTO A PARKING LOT WHERE I TURNED OFF MY VEHICLE AND RESTARTED IT. I HAD NO PROBLEMS AFTER THAT. THIS IS THE SECOND STALL THAT HAS HAPPENED TO MY VEHICLE. THE LAST ONE WAS IN MAY 03. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042325October 6, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 50 MPH ENGINE FAILED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042282October 3, 2003
ENGINE AND ENGINE COOLING
BETWEEN JULY AND AUGUST OF 2003 VEHICLE HAS STALLED SEVERAL TIMES INTERMITTENTLY. THE DEALER KEPT THE VEHICLE FOR ONE WEEK BUT THE PROBLEM RE-OCCURRED. PLEASE PROVIDE FURTHER INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039414September 23, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, UNKNOWN OR OTHER
STIFF ACCELERATOR PEDEL. CANNOT MAKE A SMOOTH ACCELERATION FROM A COMPLETE STOP. THE PEDAL DOESN'T SEEM TO "GIVE" UNTIL IT'S PUSHED TOO MUCH. WHEN IT'S PUSHED TOO MUCH. THERE IS A SURGE OF ACCELERATION AND USUALLY THE TIRES JUST SPIN, WHETHER IT'S RAINING, SNOWING OR JUST PLAIN DRY OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033651September 23, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 40/45 MPH, THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. NONE OF THE AIRBAGS DEPLOYED UPON IMPACT.*AK *PH *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10040190September 17, 2003
TIRES:SIDEWALL
ALL FOUR TIRE SIDEWALLS WERE THIN AND PUNCTURED EASILY. THE TIRE WILL BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039075September 17, 2003
ELECTRICAL SYSTEM
MY HUSBAND AND I PURCHASED A 2002 FORD ESCAPE ON 07/04/02. THERE WAS A LITTLE OVER 500 MILE ON THE VEHICLE AT DATE OF PURCHASE. SINCE THEN, WE HAVE HAD THE SUV AT THE DEALERSHIP FOR REPAIRS 6 TIMES FOR PROBLEM RELATING TO WHAT SEEMS TO BE ELECTRICAL. #1 THERE WAS A SHORT IN THE HEADLAMP ASSEMBLY, #2 SHORT IN THE HEATER WIRING CAUSING AN ARCH SOUND AND FOUL ODOR. #3 VEHICLE GOT STUCK IN PARK, #3 & #4, VEHICLE WAS STRANDED WITH THE VEHICLE NOT STARTING AND #6 BECAME STUCK IN PARK FOR THE SECOND TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038971September 16, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE ON MY 2002 FORD ESCAPE STALLS UNEXPECTEDLY. IT STALLS WHILE SHIFTING GEARS AT A STANDSTILL AND WHILE DRIVING DOWN THE ROAD. THIS LAST CONDITION ESPECIALLY IS QUITE DANGEROUS AS THERE IS A LOSS OF BRAKING AND POWER STEERING. SOMETIMES IT WILL STALL UP TO 5 TIMES BEFORE GETTING IT OUT OF MY DRIVEWAY. IT STALLS WHEN THE ENGINE IS BOTH COLD AND HOT. I HAVE HAD IT TO MY FORD DEALER, WHO HAS EVEN HAD IT STALL WHILE HOOKED UP TO THEIR COMPUTER. AND STILL THEY HAVE NOT SOLVED THE PROBLEM. I HAVE HAD IT IN ON 4 SEPARATE OCCASIONS SINCE JULY 2003. IT ONCE STALLED WHILE MY WIFE WAS DRIVING IT AROUND A HAIRPIN TURN. FORTUNATELY NO ONE WAS COMING IN THE OPPOSITE DIRECTION. IT HAS BEEN STALLING SINCE BEFORE JULY 11, WHEN IT WAS FIRST BROUGHT TO THE DEALER FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038679September 11, 2003
TIRES:TREAD/BELT
MY 2002 FORD ESCAPE'S TIRE (MANUFACTURER CONTINENTIAL TIRES) HAD SEPERATED AND HAD CAUSED 2 OTHER TIRES TO WEAR IMPROPERLY. THOUGH ALL RECOMMENDED MAINTENANCE WAS PERFORMED AND DOCUMENATION WAS PROVIDED TO THE DEALERSHIP, FORD OF VICKSBURG, I WAS TOLD THAT "IT WASN'T FORD'S PROBLEM OR RESPONSIBILITY". I THEN CONTACTED CONTINENTIAL TIRES, WHO ADVISED TO TAKE THE VEHICLE TO SEARS, 40 MILES AWAY FROM THE TOWN I LIVED IN. AFTER TAKING THE VEHICLE TO SEARS AND INSPECTED, CONTINENTIAL TIRE ADVISED SEARS "THEY WOULD PAY FOR HALF OF THE SEPERATED TIRE AND THAT WAS IT." I THEN SPOKE WITH THE SENIOR REPRESENTATIVE, CARRIE, OF THE TIRE MANUFACTURER ON THE PHONE WHO ADVISED THAT "THE SITUATION WAS FORD'S RESPONSIBILITY BECAUSE THEY HAVE A BUMPER TO BUMPER WARRANTY." I PURCHASED MY VEHICLE (NEW), DECEMBER 2001. I CONDUCTED THE RECOMMENDED SERVICE AS ADVISED. I HAD APPROXIMATELY 22,000 MILES IN JULY, 2003 WHEN THE PROBLEM WAS DISCOVERED, WHICH WAS SHORTLY AFTER I HAD AN ALIGNMENT PERFORMED AT A FORD DEALERSHIP IN LOUISIANA. I DID NOTHING TO CAUSE THE PROBLEM THAT OCCURED AND WAS GIVEN "THE BUSINESS" OF "IT'S NOT MY RESPONSIBILITY", SO IT BECAME MY PROBLEM ON A VEHICLE "SUPPOSEDLY" UNDER WARRANTY. I CAN'T BELIEVE THE RUN AROUND I RECEIVED FROM FORD AS WELL AS CONTINENTIAL TIRE REGARDING SOMETHING THAT I HAD NOT CAUSED OR HAD ANY CONTROL OF, AFTER HAVING THE RECOMMENDED SERVICE PERFORMED ON MY BRAND NEW VEHICLE. I WILL NEVER OWN ANOTHER FORD VEHICLE AND WILL ENSURE THE VEHICLE DOES NOT HAVE TIRES MANUFACTURED BY CONTINENTIAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037457September 8, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I AM A CONSUMER WHO HAS JUST PURCHASED A USED 2002 FORD ESCAPE FROM A FORD DEALERSHIP IN RALEIGH, NORTH CAROLINA. HAVE HAD A NUMBER OF PROBLEMS WITH THE VEHICLE, INCLUDING STALLING WHILE DRIVING IN HEAVY TRAFFIC. I BROUGHT THE CAR INTO THE DEALERSHIP LESS THAN 2 WEEKS AGO AND SPECIFICALLY ASKED THEM TO CHECK IT DUE TO THE SLUGGISH AND STALLING BEHAVIOR. I INSISTED THAT THEY DO A DIAGNOSTIC TEST, WHICH THEY SAID THEY PERFORMED, BUT NOTHING SHOWED UP. YESTERDAY ON THE WAY TO CHURCH, I HAD PROBLEMS KEEPING IT RUNNING AFTER STARTING IT. I HAD TO MAINTAIN PRESSURE ON THE GAS PEDAL AT ALL TIMES.VERY TIME I GOT TO A LIGHT OR SLOWED FOR A TURN, THE CAR STALLED AND SHUT OFF, CAUSING COMPLETE LOSS OF POWER.*AK I CALLED THE DEALERSHIP TODAY AND GOT VERY LITTLE HELP. THEY INFORMED ME THAT THE CAR DOES NOT HAVE A SYSTEM TO MAINTAIN RECORD OF THE PROBLEM UNLESS THE VEHICLE HAS POWER AT THE TIME THE PROBLEM OCCURS. THEY NEVER MENTIONED ANYTHING ELSE. THEY DID SAY THEY WOULD BE GLAD TO LOOK AT IT....AGAIN. AFTER THAT COMMENT, I CHOSE TO GO TO YOUR SITE TO LOOK FOR REPORTS ON THE MAKE, MODEL AND YEAR OF MY VEHICLE. (*I RESEARCHED THIS SITE TO CHECK FOR ANY PROBLEMS WITH MY VEHICLE, PRIOR TO MY PURCHASE BUT FOUND NO REPORTS POSTED FOR RECALLS. TODAY WHILE AT THE SITE, I NOTICED AN AREA CALLED DEFECT INVESTIGATIONS. THAT WAS QUITE INFORMATIVE. I NEVER SAW THIS SECTION PRIOR TO MY PURCHASE. I CONSIDER MYSELF A SMART PERSON, BUT I MISSED IT.) THE DEALERSHIP MUST HAVE BEEN AWARE OF THESE TYPE OF PROBLEMS AT THE TIME OF THE SALE, BUT DID NOT BRING THEM TO MY ATTENTION OR FILL ME IN. EVEN TODAY, THE SERVICE MANAGER DID NOT INFORM ME OF ANY PROBLEMS WITH STALLING IN 2002 FORD ESCAPES. I DO NOT LOOK FORWARD TO CONTINUING TO EXPOSE MYSELF NOR MY FAMILY TO A SAFETY HAZARD EVERY TIME WE GET INTO OUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038458September 8, 2003
ELECTRICAL SYSTEM:IGNITION
WHEN DRIVING AT ANY SPEED THE VEHICLE STALLS. THERE ARE TIMES WHEN TRYING TO START THE VEHICLE TAKES AT LEAST SEVEN MINUTES. THIS VEHICLE HAS BEEN TO THE DEALER THREE TIMES, AND IS AT THE DEALERS AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031648September 4, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:HORN, EXTERIOR LIGHTING:HEADLIGHTS, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE STALLED. ONCE WHILE THE VEHICLE WAS IN THE DRIVE, THE HORN BEGAN TO BLOW, AND THE LIGHTS STARTED TO BLINK. NO ONE WAS IN THE VEHICLE OR HAD TOUCHED THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE REPAIRED, HOWEVER THEY WERE UNABLE TO REPAIR IT BECAUSE THEY COULD NOT DUPLICATE THE PROBLEMS. *AK THE VEHICLE ALSO ROLLED AWAY WITH THE IGNITION LOCKED, KEYS REMOVED AND VEHICLE IN PARK. ALSO THE ACCELERATOR BECAME STUCK ON FOUR OCCASIONS. A REPRESENTATIVE FROM TOLD THE CONSUMER THE REASON WHY THE VEHICLE ROLLED AWAY, WAS BECAUSE THE EMERGENCY BRAKE HAD NOT BEEN APPLIED. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037074September 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD ESCAPE, 23K000MILES, STALLED FOR THE FIRST TIME GOING LESS THAN 20 MILES PER HOUR ONTO FREEWAY. AT FIRST I THOUGHT IT WAS THE BATTERY, BUT THEN THE CAR RESTARTED IMMEDIATELY. I VEERED OFF THE ROAD BUT AM VERY VERY FRIGHTENED ABOUT THIS HAPPENING IN A CIRCUMSTANCE WHERE I COULDN'T VEER OFF THE ROAD. DOES FORD REQUIRE A DEATH BEFORE IT WILL RECALL?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036885August 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
2002 ESCAPE STALLED TWICE WITHOUT WARNING - DANGEROUS, AS YOU ARE UNAWARE WHEN THIS HAPPENS EXCEPT THAT THE STEERING BECOMES TIGHT, DIFFICULT TO STEER AND BRAKING IS DIFFICULT. HAPPENS WHILE TRAVELING AT 40 MPH. NO LIGHTS COME ON IN THE DASH TO LET YOU KNOW - VERY SCARY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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